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Hilton Garden Inn New Braunfels

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn New Braunfels

Terrace/patio
Lobby
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Gym
  • Pet friendly

Explore the area

Map
1501 IH-35 North, New Braunfels, TX, 78130
  • New Braunfels Conservation Society
    ‪14 min walk‬
  • New Braunfels MarketPlace
    ‪2 min drive‬
  • Lake Dunlap
    ‪3 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪30 min drive‬

Room options

View all photos for Junior Suite, Accessible

Junior Suite, Accessible | Living area | 50-inch LCD TV with cable channels, TV

Junior Suite, Accessible

  • Sleeps 6
  • 2 Queen Beds

View all photos for Two queen evolution junior suite

Bathroom shower

Two queen evolution junior suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for King bed evolution room

Desk, laptop workspace, blackout drapes, iron/ironing board

King bed evolution room

  • Sleeps 2
  • 1 King Bed

View all photos for Two queens evolution room

Bathroom shower

Two queens evolution room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Two Queen Beds, Non-Smoking, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Homewood Suites By Hilton New Braunfels

Pool
Breakfast included
Pet friendly
Parking included
4.5 out of 5, Wonderful, (928)
The price is $146
per night
$165 total
includes taxes & fees
Jan 25 - Jan 26
Homewood Suites By Hilton New Braunfels

About this property

Hilton Garden Inn New Braunfels

3-star New Braunfels hotel with restaurant
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Hilton Garden Inn New Braunfels offers 103 air-conditioned accommodations with coffee/tea makers and designer toiletries. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hilton Garden Inn New Braunfels features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2508 square feet (233 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Breakfast is available for a surcharge and served each morning between 6:00 AM and 9:00 AM.
Great American Grill - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast available 6:00 AM to 9:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,508 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2010

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel New Braunfels
Hilton Garden Inn New Braunfels
New Braunfels Hilton Garden Inn
Hilton Garden Inn New Braunfels Hotel
Hilton Garn Inn Braunfels
Hilton Braunfels Braunfels
Hilton Garden Inn New Braunfels Hotel
Hilton Garden Inn New Braunfels New Braunfels
Hilton Garden Inn New Braunfels Hotel New Braunfels

Hilton Garden Inn New Braunfels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1002 reviews" "
Rating 8 - Good. 285 out of 1002 reviews" "
Rating 6 - Okay. 99 out of 1002 reviews" "
Rating 4 - Poor. 45 out of 1002 reviews" "
Rating 2 - Terrible. 32 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Gregory

Stayed 2 nights in Sep 2024

10/10 Excellent

Camille

Stayed 1 night in Sep 2024

4/10 Poor

Mike

Traveled with partner
We have stayed at this property many times. Always wondered why nobody was in the pool. I know now… it was dirty AND something had died in the trashcan. It was so bad I couldn’t stand to be outside. Told the desk person and she said that she would pass it on to maintenance and it was their problem now!! Unacceptable. The room we were in needed an update bad. If they do just a few little things it will be a great experience again.
Stayed 3 nights in Sep 2024

2/10 Terrible

Patricia

Stayed 2 nights in Aug 2024

10/10 Excellent

Casey

Stayed 1 night in Aug 2024

10/10 Excellent

Casey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, welcoming & accommodating. Junior suites are comfortable & a good size.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean. Property is clean. Breakfast is pricey, not continental. I’ve stayed there twice. And would stay again
Stayed 1 night in Aug 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location did not have electrical charging station.
Stayed 1 night in Aug 2024

10/10 Excellent

joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is that you can hear adjoining room guest , I will request a room without adjoining door
Stayed 1 night in Aug 2024

6/10 Okay

Jaynne

Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Darlene

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Temu of Hilton Hotels
Walked up to see a green pool. Front desk service was rude. Went to break a $20.00 both front desk attendants were clueless about where the $ to make change was. After both of them going to the back office they claimed they didn’t have any money to make change. The entire first floor smells like mildew. The a/c in the room was terrible and we were all hot. Rooms were tiny and we didn’t have room to put my husbands cpap and my fan next to our bed due to lack of tables and outlets ( this is the first time ever) We stayed here to spend time with our grandkids and it was miserable especially with a green pool. Huge Hilton hotel fan but this location was really bad!
Stayed 1 night in Aug 2024

8/10 Good

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Perla

Stayed 2 nights in Aug 2024

8/10 Good

Jessie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Although this property was clean and comfortable. The front desk attendant didn’t have a very welcoming attitude. Short with answers and not a greeting smile. After my family was done swimming in the pool we were not offered any towels. After returning to our room we noticed a sketchy individual snaking around all of our vehicles. The police were called and the individual was picked up. After this it was hard to relax and my children were on edge.
Stayed 1 night in Jul 2024

4/10 Poor

Christopher

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hilton?
Bathroom vent was not working, and hadn't for a while, judging by the rust present on the steel door jamb. Furniture was chewed up on the corners, couch had a big rip covered with duct tape. Reserved room for 5 guests, and there were only 4 towels in the room. Tissue box had a total of 3 tissues left. Room seemed generally clean at least. Tried to check in with their app and chose my room on the first floor. But my digital key never arrived, and I had to go to the desk to check in anyway. They gave me a completely different room, on the second floor. Sofa bed was noisy and not very comfortable. You can feel the springs right through the mattress. Overall, facilities like this will tarnish the Hilton brand.
Stayed 1 night in Jul 2024

10/10 Excellent

Sammie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

STEWART

Stayed 2 nights in Jul 2024

10/10 Excellent

Brenda

Stayed 1 night in Jul 2024