2/10 Terrible
Kara
Traveled with family
Jul 13, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t Stay Here
The bed was uncomfortable and squeaked anytime you moved. The towels had stains on them. The gate to the pool did not lock. There was hardly any furniture at the pool and what they did have was in terrible condition. The bathroom at the pool was out of service. The grass needed to be cut, hedges were in desperate need of pruning and flower beds were full of weeds. We booked a stay for 3 nights. After the second night I asked if we could check out a day early because our softball tournament was cancelled due to the flooding in the hill country. I was told we could not be issued a refund for the third night. To make matters worse, there was another lady at the desk who wanted a room and they didn’t have any available. She offered to pay me for my room and take it and they said we couldn’t do that. We left even though they wouldn’t refund the third night and the other lady didn’t get a room. Others from our team stayed at different properties who refunded them to the extenuating weather circumstances. I will not be staying at LaQuinta for future travel needs, it was a terrible experience. I told them I would not be writing a positive review when we left and they said that’s fine, they didn’t seem to care. I recommend looking elsewhere if you need to stay in Seguin.
Kara
Stayed 3 nights in Jul 2025