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Garland Hotel

2.5 star property

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Photo gallery for Garland Hotel

Lobby sitting area
Exterior
Premium bedding, iron/ironing board, rollaway beds, free WiFi
Premium bedding, iron/ironing board, rollaway beds, free WiFi
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
150 Garland Way, New Concord, OH, 43762
  • John and Annie Glenn Historic Site
    ‪3 min drive‬
  • Muskingum University
    ‪4 min drive‬
  • The Wilds
    ‪32 min drive‬

Room options

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Suite

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Deluxe Room

  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

  • Sleeps 4
  • 1 King Bed

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4.3 out of 5, Excellent, (1022)
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The price was $98
The price is $83 total
includes taxes & fees
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About this property

Garland Hotel

New Concord hotel with private balconies
This smoke-free hotel features a fitness center, a bar/lounge, and coffee/tea in a common area. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Garland Hotel offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Concord hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This New Concord hotel also offers a fitness center, a terrace, and coffee/tea in a common area. Onsite self parking is complimentary.

Garland Hotel is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per stay
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Garland Hotel New Concord
Garland New Concord
An Ascend Hotel Collection Member New Concord
Garland Hotel An Ascend Hotel Collection Member
Garland Hotel Hotel
Garland Hotel New Concord
Garland Hotel Hotel New Concord
Garland Hotel Ascend Hotel Collection
Garland Hotel an Ascend Hotel Collection Member

Garland Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 560 out of 781 reviews
Rating 8 - Good. 120 out of 781 reviews
Rating 6 - Okay. 55 out of 781 reviews
Rating 4 - Poor. 19 out of 781 reviews
Rating 2 - Terrible. 27 out of 781 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

william

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front Desk girl was horrible really BAD customer service. Won't be back. Good Bye Garland!
Stayed 2 nights in Feb 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean place to stay. We stay here when we come to visit our child at Muskingum University.
Stayed 1 night in Feb 2025

6/10 Okay

Jeff

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
woman at front desk is terrible not friendly makes you feel like you are bothering her at check in because she is constantly browsing her computer or phone no help when she is asked a question any answer is short and terse we have seen her before because we have stayed here a few times also please get rid of plastic hand held shower heads
Stayed 1 night in Feb 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Kale

Stayed 1 night in Jan 2025

10/10 Excellent

Catherine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and nice facility for reasonable price.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Great location

Even with the air conditioner on anything it never cool down in the room at all. It was so hot in there and no matter how you showered, water ran out into the bathroom floor
Stayed 1 night in Jan 2025

10/10 Excellent

Valerie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic as always

The stay was great as usual. Hope the water heater is fixed. Water wasn’t very hot. But they’re wonderful. The staff, the rooms, the service and breakfast are amazing.
Stayed 1 night in Jan 2025

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice - but ...

The hotel is clean, modern and nicely appointed. The room was large and comfortable. The staff was polite and accommodating. BUT there was NO hot water. Apparently, the water heater failed prior to our arrival – although the staff knew this, no one told us when we checked in. We had to find out by taking a COLD SHOWER in the morning. When we checked out, I asked about some compensation for the lack of hot water and not being advised of it. The clerk was polite and wrote a note to her manager that was not on site. After having no further contact from the organization, I would have to rate the hotel as quite nice but their ethics seem questionable.
Stayed 1 night in Jan 2025

10/10 Excellent

TERI, Greenfield

Stayed 1 night in Jan 2025

8/10 Good

Brenda, Salem oh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Garland Hotel was very nice. The room was huge with comfortable beds. The buffet breakfast was very adequate. The carpet had a few stains by the door but carpet in the room was fine.
Stayed 1 night in Jan 2025

4/10 Poor

Mikel

Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Savanna

Stayed 4 nights in Dec 2024

8/10 Good

Trinity

Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel is extremely clean and beautiful! The only problem is that the pool and hot tub needs to be open.
Stayed 1 night in Jan 2025

10/10 Excellent

Kaitlin

Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

This is a beautiful hotel. It is clean and the rooms were sp spacious.
Stayed 1 night in Jan 2025

10/10 Excellent

teeravuth

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel !!
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,clean,
Stayed 1 night in Dec 2024