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Best Western Executive Hotel Of New Haven - West Haven

2.5 star property

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Photo gallery for Best Western Executive Hotel Of New Haven - West Haven

Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Property amenity
Indoor pool
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$105
includes taxes & fees
Dec 27 - Dec 28

Explore the area

View in a map
490 Saw Mill Rd, West Haven, CT, 06516
  • Place, Veterans Memorial Dog Park
    ‪8 min walk‬
  • Place, PEZ Visitor Center
    ‪3 min drive‬
  • Place, University of New Haven
    ‪3 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.8 out of 10
Excellent
(8 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(78 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(71 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(17 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Room amenity

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(39 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed

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About this property

Best Western Executive Hotel Of New Haven - West Haven

West Haven hotel close to PEZ Visitor Center
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Best Western Executive Hotel Of New Haven - West Haven offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and printers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Executive Hotel Of New Haven - West Haven features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 30 square feet (3 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

Best Western Executive Hotel Of New Haven - West Haven is a smoke-free property.

A complimentary full breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 30 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Direct access to the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Executive Hotel
Best Western Executive Hotel West Haven
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Best Western Hotel Executive
Best Western Executive Hotel New Haven west Haven
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Best Western West Haven
West Haven Best Western
Executive Of Haven West Haven
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Best Western Executive Hotel Of New Haven - West Haven Hotel

Best Western Executive Hotel Of New Haven - West Haven Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 671 out of 1494 reviews
Rating 8 - Good. 389 out of 1494 reviews
Rating 6 - Okay. 219 out of 1494 reviews
Rating 4 - Poor. 103 out of 1494 reviews
Rating 2 - Terrible. 112 out of 1494 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

hayati

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Vivien

Disliked: Property conditions & facilities
The tv in our room didn’t work. After 30 minutes they finally brought in a tv and remote from another room. The shower in the am was only warm not hot. The breakfast was nice
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Stayed 1 night in Sep 2025

6/10 Okay

Kenia

Smell musty/moist. No housekeeping during stay.
Stayed 2 nights in Jul 2025

8/10 Good

Dafan

Liked: Cleanliness, staff & service
Friendly staff and clean room
Stayed 1 night in Sep 2025

6/10 Okay

Joan, Carlisle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Segundo

Stayed 1 night in Sep 2025

8/10 Good

Richard, Chelmsford

Liked: Cleanliness, staff & service
Convenient to West Haven. Nice pool.
Stayed 1 night in Sep 2025

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay , friendly staff
Stayed 1 night in Sep 2025

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Sandra

Liked: Staff & service
Was not happy about
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

6/10 Okay

Julissa

Stayed 2 nights in Sep 2025

10/10 Excellent

Krisztian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, kind of worn but totally fine for a night
Stayed 1 night in Sep 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds
Stayed 2 nights in Sep 2025

6/10 Okay

James

Liked: Cleanliness
Disliked: Staff & service
Property was clean enough, but very dated. Chosen based on rating and proximity to Tweed Airport. Check in staff seemed annoyed at having to put phone down to check me in. A staff member entered our room (by mistake?) without knocking or calling first. Location (neighborhood) is not ideal. Would not stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Netta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loitering of over 50 cars preparing for street takeover/drag race.
Stayed 1 night in Sep 2025

8/10 Good

James

Stayed 1 night in Sep 2025

6/10 Okay

Tameika, East Haven

Needs renovations
Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2025

6/10 Okay

Jessica

Liked: Staff & service
We stayed here during our trip to Connecticut for an upper east coast family trip. There was nothing around that didn’t cost $35 to park
Stayed 1 night in Sep 2025

6/10 Okay

Dorothy

Traveled with partner
Liked: Property conditions & facilities
The staff was not personable. Did mention the pool or where it was.
Stayed 2 nights in Sep 2025

4/10 Poor

Eswara

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025