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Best Western Executive Hotel Of New Haven - West Haven

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Executive Hotel Of New Haven - West Haven

Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Fitness facility
Lobby
Exterior
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Room amenity

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Air conditioning
  • Housekeeping
  • Parking included
  • Laundry
  • Gym

Explore the area

Map
490 Saw Mill Rd, West Haven, CT, 06516
  • PEZ Visitor Center
    3 min drive
  • University of New Haven
    4 min drive
  • Seabluff Beach
    4 min drive
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    13 min drive

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed

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$116 total
includes taxes & fees
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About this property

Best Western Executive Hotel Of New Haven - West Haven

West Haven hotel close to PEZ Visitor Center
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Best Western Executive Hotel Of New Haven - West Haven offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Executive Hotel Of New Haven - West Haven features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 30 square feet (3 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

Best Western Executive Hotel Of New Haven - West Haven has designated areas for smoking.

A complimentary full breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English, Filipino, German, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 30 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Direct access to the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 13 2024 to November 22 2024 (dates subject to change):
  • Swimming pool
The property will be renovating from November 13 2024 to December 13 2024 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

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Executive Of Haven West Haven
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Best Western Executive Hotel Of New Haven - West Haven Hotel

Best Western Executive Hotel Of New Haven - West Haven Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 402 out of 1059 reviews" "
Rating 8 - Good. 265 out of 1059 reviews" "
Rating 6 - Okay. 174 out of 1059 reviews" "
Rating 4 - Poor. 110 out of 1059 reviews" "
Rating 2 - Terrible. 108 out of 1059 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

bing

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

RAYMOND

Stayed 2 nights in Jul 2024

8/10 Good

Amber

Traveled with family
Disliked: Amenities, property conditions & facilities
The elevators need to be replaced, when we first arrived we were assigned a room on the 7th floor. We got in and pushed the button, the elevator doors closed and nothing happened for around 3-4 mins. Then it went to the 2nd floor and opened, closed again, and went back down to the 1st. Again, we tried, the doors stayed closed for 3-4 mins, went up to the 2nd floor, then back down to the first. Someone who worked in the hotel got in, swiped his badge and said the elevator is very slow. Again, doors closed, stopped at 2nd floor, but this time it went up to the 3rd. It took about 20 mins just to get to the 7th floor. The next morning we got in, pushed the lobby button and the elevator raced so fast down to the first floor I actually panicked because I thought it had broke and we were crashing. It was terrifying seeing the numbers change so quickly and it felt like I was in a rollercoaster. Aside from that terrifying experience the sink in our room was loose and the room was a bit dated. Clean but dated. Would not stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Claire

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Marlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

stephen

Business traveler, Traveled with family
Elevator was so slow, only one was working
Stayed 1 night in Aug 2024

4/10 Poor

Terence

Disliked: Cleanliness, property conditions & facilities
Very slow moving elevator. Cracked bathroom sink. Breakfast danish buns were obviously days old. Hallway had a bad odor. We will not stay here again
Stayed 3 nights in Aug 2024

2/10 Terrible

Amairani

Traveled with partner
Disliked: Amenities, property conditions & facilities
our bathroom toilet wouldn’t flush and the shower will overflow with water on top of that a staff member burger into our room at 1am while we were sleeping!! supposedly saying our room was not in order and that there was no one signed into this room when i checked in at 2pm??
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Stayed 1 night in Jul 2024

10/10 Excellent

RAYMOND, Farmington Hills

Stayed 3 nights in Aug 2024

6/10 Okay

Sharese, Brooklyn

Business traveler, Traveled with partner
Lighting in hallway is poor, elevator kept having issues, front desk customer service was ok. Hallways did not smell fresh. 2nd time staying here , 1st time not as bad but this time there were more unsavory activities like drug use nearby, we decided this will be our last stay .
Stayed 2 nights in Aug 2024

4/10 Poor

Josue

Stayed 1 night in Aug 2024

10/10 Excellent

RAYMOND, Farmington Hills

Liked: Amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2024

10/10 Excellent

Paola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in May 2024

6/10 Okay

Rob

Liked: Cleanliness, room comfort
Very average property.
Front desk agent was very indifferent when we checked in, didn’t even smile a bit. Made us feel unwelcomed. Stayed here 2 nights. Room was comfortable and fairly clean. Walmart, Macdonald and 7 Eleven is within walking distance. The breakfast was reasonable. This is an old building, elevator was always busy. Pool wasn’t clean. It’s an average property, probably won’t stay here again.
Stayed 1 night in Aug 2024

8/10 Good

ALLEN, HACIENDA HEIGHTS

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, good staff. Nice breakfast area, but please fix the elevator.
Stayed 1 night in Aug 2024

10/10 Excellent

Joy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was absolutely amazing and the breakfast was consistently restocked.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shreyas, Simi Valley

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Well maintained. Modern amenities. Close to shopping (Walmart) and major freeways. Convenient parking.
Stayed 4 nights in Aug 2024

2/10 Terrible

Sandra, newton

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Chirisse

Disliked: Amenities
It had a weird smell, bathroom looked dirty, carpet too.
Stayed 1 night in Aug 2024

2/10 Terrible

Lee

Disliked: Property conditions & facilities
Useless elevator
Stayed 1 night in Aug 2024

4/10 Poor

Kate

Traveled with family and small children
Disliked: Property conditions & facilities
The breakfast was good! That was the best part by far. The elevators were not working and we used the stairwell for each trip, the keys continued to be deactivated so I needed to go to the front desk twice to get into my room, and there was a general odor in the place.
Stayed 1 night in Aug 2024

10/10 Excellent

Iskander, Potomac

Excellent service, great breakfast and very friendly staff!
Stayed 1 night in Aug 2024

8/10 Good

vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024