Comfort Inn Naugatuck-Shelton, CT

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Naugatuck-Shelton, CT

Lobby
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds
Exterior
Premium bedding, desk, iron/ironing board, rollaway beds
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
716 New Haven Rd, Naugatuck, CT, 06770
  • Whittemore Glen State Park
    5 min drive
  • Hop Brook Lake
    6 min drive
  • Beacon Falls Town Recreation Field
    9 min drive
  • Hartford, CT (HFD-Hartford - Brainard)
    42 min drive

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

  • 455 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, Non Smoking

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

About this property

Comfort Inn Naugatuck-Shelton, CT

Naugatuck hotel with free breakfast
A 24-hour business center, coffee/tea in a common area, and a meeting room are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Comfort Inn Naugatuck-Shelton, CT offers 50 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Naugatuck hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Comfort Inn Naugatuck-Shelton, CT is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Hotel Naugatuck
Comfort Inn Naugatuck
Comfort Inn Naugatuck Hotel Naugatuck
Comfort Inn Naugatuck Hotel

Comfort Inn Naugatuck-Shelton, CT Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 216 out of 620 reviews" "
Rating 8 - Good. 213 out of 620 reviews" "
Rating 6 - Okay. 97 out of 620 reviews" "
Rating 4 - Poor. 46 out of 620 reviews" "
Rating 2 - Terrible. 48 out of 620 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Rebecca

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Elizangelo

Stayed 4 nights in Aug 2024

8/10 Good

Carmen

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Gezim

Liked: Cleanliness, staff & service, property conditions & facilities
Like everything
Stayed 1 night in Jul 2024

2/10 Terrible

Roger

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Initial appearance upon arrival seemed fine BUT once we were given a room on the 2nd floor it became DISGUSTING !! Opened the door and immediately were subjected to a disgusting smell in entire room.Had the front desk come up to inspect and apparently he didn’t seem too worried !! We were given a different room but at least the room didn’t have that terrible smell, but still wasn’t that fresh either. The bathroom tub was disgusting and had Black mold around the edges .The smell was even throughout the hallway and was quite evident as soon as we got off elevator. We endured it for the 2 nights but stayed out off room as long as possible . Only booked this hotel for the location convenience for our purposes .
Bathtub cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

sasha

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Amenities, property conditions & facilities
Decent and convenient
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding weekend
Was in town for my daughter wedding. The place was nice and clean quite was assessable to a few fast food an a restaurant. Walmart is right up the road there was a water park not too far from there as will, that area around the water park had a great walking path; and the people where friendly everyone passed an said hello. Breakfast was good an there was cookies, coffee and water out most of the day.I will say you need a your own transportation to move around this place. Everything is far away. Once at the hotel you can walk to a few fast food places. Nice place will stay again.
Stayed 4 nights in Jul 2024

6/10 Okay

babatunde

Traveled with family and small children, Traveled with partner
My air condition did not work all night, when i called the reception they said no one was around to fix it... The breakfast is not hygienic, the waffle mixer and maker are not clean to be used the next day...
Stayed 2 nights in Jul 2024

6/10 Okay

Robin

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Azariel

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never stayed the night. As soon as I walked into the room, I heard the room next door having a karaoke night. The halls smelled like marijuana and there were people hanging out all around the hotel. People were sitting in the parking lot and smoking. There seemed to be drug activity and drug users around and in the hotel. I didn’t feel safe at all. I asked could I switch rooms at first because the person next door was so loud. The front desk representative said I couldn't. I drove miles away and had to get up around 6am the next day. I just needed to rest. Then I asked could I switch my room to another partnering hotel. The front desk representative said it was impossible. He was very unhelpful and untrustworthy. He was calling out everyone’s room number, which is a huge NO. Please don't stay here. It's very sketchy and drug users stay here. I never stayed or even put my bags in the room. I end up staying somewhere else. A complete waste of money.
Stayed 1 night in Jul 2024

10/10 Excellent

Destiny

Stayed 1 night in Jul 2024

6/10 Okay

Paul, Tivoli

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Beds were comfortable. Breakfast was okay. Main issue was A/C was on 60 degrees and window left part open. Not sure how this was not noticed by staff. This made a large area of carpet wet due to condensation. Front desk offered extra towels to avoid wet feet!
Stayed 1 night in Jul 2024

8/10 Good

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities
This property is perfectly located just outside of New Haven and Waterbury. Very nicly located near a wonderful local coffee shop and pizza parlor.
Stayed 3 nights in May 2024

2/10 Terrible

maureen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Mary

Traveled with group
Liked: Cleanliness
Service at the front desk to check in and check out was not the best. The room itself wasn't too bad. Pillows were not that comfortable and no blackout curtains though if you wanted to sleep in. Not much around the hotel.
Stayed 1 night in Jul 2024

2/10 Terrible

Ricardo

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room seemed dingy and dirty. The bathtub was disgusting. Sheets were stained. And box spring was exposed. My wife was unable to sleep because she felt as if bed bugs were present even though we did not see any.
Stayed 1 night in Jul 2024

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Carrie, PISCATAWAY

Stayed 1 night in Jun 2024

8/10 Good

erin

Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty much the only hotel in town, but it was decent. Definitely overpriced but you can get away with that when the choices are limited I guess. No complaints about facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Dale

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complete Bust
When we arrived there was a large group waiting for a room for catering i am assuming. There was a wait that time of maybe 15-20 minutes. The front desk agent started to tell me there was no rooms available after i booked, listening is key. There was a bed with no fitted sheet and the other bed had no pillows. When asked for the basic necessity, we were told there was none available. We did not get a good nights rest which was the point of the stay in the first place.
Stayed 1 night in Jun 2024

8/10 Good

Sandra

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
My tub is dirty!😕😕
My room was clean and comfortable. HOWEVER, The bath tub was DIRTY!! I could not take a bath the morning I was checking out. It was a one night stay, so I had to improvise using the sink for an old fashion bath. I reported to the housekeepers who were working my floor the morning I checked out. Also, I asked one of them to come into the room view the tub. They did.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Christina

Average Hotel
Average room. Nice staff. Breakfast was okay. Same choices all four mornings. Coffee was empty 3 of the 4 mornings, had to wait a bit but nothing crazy. Good price for what you get.
Stayed 4 nights in May 2024