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Comfort Inn Naugatuck-Shelton, CT

2.5 star property

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Photo gallery for Comfort Inn Naugatuck-Shelton, CT

Lobby
Lobby
Premium bedding, desk, iron/ironing board, rollaway beds
Premium bedding, desk, iron/ironing board, rollaway beds
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
716 New Haven Rd, Naugatuck, CT, 06770
  • Whittemore Glen State Park
    ‪5 min drive‬
  • Hop Brook Lake
    ‪6 min drive‬
  • Naugatuck Dog Park
    ‪7 min drive‬
  • Hartford, CT (HFD-Hartford - Brainard)
    ‪42 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

  • 455 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, Non Smoking

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

Lobby

Courtyard by Marriott Waterbury Downtown

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (1015)
The price is $89
per night
$102 total
includes taxes & fees
Mar 20 - Mar 21
Courtyard by Marriott Waterbury Downtown

About this property

Comfort Inn Naugatuck-Shelton, CT

Naugatuck hotel with free breakfast
A 24-hour business center, coffee/tea in a common area, and a meeting room are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Comfort Inn Naugatuck-Shelton, CT offers 50 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Naugatuck hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Comfort Inn Naugatuck-Shelton, CT is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Hotel Naugatuck
Comfort Inn Naugatuck
Comfort Inn Naugatuck Hotel Naugatuck
Comfort Inn Naugatuck Hotel

Comfort Inn Naugatuck-Shelton, CT Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 228 out of 647 reviews
Rating 8 - Good. 219 out of 647 reviews
Rating 6 - Okay. 100 out of 647 reviews
Rating 4 - Poor. 48 out of 647 reviews
Rating 2 - Terrible. 52 out of 647 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice. The only thing they don’t have inside the room is a microwave and the tv need to be update
Stayed 1 night in Nov 2024

2/10 Terrible

Christina, Brooklyn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The staff was rude.When situations were brought up to them. They also had no consideration that people are sleeping and placed the tag on the door to not be disturbed. They threaten me to not accept my reservation, even though it was paid in full. The ac's in the room was very noisy. It was like an airplane landing in your room.
Stayed 5 nights in Nov 2024

10/10 Excellent

Charles R.

Stayed 2 nights in Oct 2024

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
Our TV didn’t work. People were smoking marijuana. Inside their room and it was all in the vents
Stayed 2 nights in Oct 2024

4/10 Poor

Christina

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Housekeeping would not give me more towels or soap when asked for. They would even try to come in the room when I put up the door sign up with no consideration
Stayed 4 nights in Oct 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super clean
one of the cleavnest hotels that we have been to
Stayed 1 night in Oct 2024

6/10 Okay

catherine

Liked: Cleanliness, staff & service, room comfort
Room was clean and beds were comfortable. I would not stay there again because of a few things. We went to an event and when we returned to hotel there was not 1 available parking spot. Had to park in the neighboring buisness, they make a paper copy of you license and credit card and keep it in a file, you dont get it back, even though they enter it into the computer system. This is an obsolete and unsafe process. Went to get coffee in the am and when i went back up to room our keys were already deactivated
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

TRACY, jaffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2024

4/10 Poor

Dean

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Not cleaning room in between days if stay
The overall stay was pleasant. However, this was the second consecutive time I stayed here for two nights and my room wasn’t cleaned after the first night. Each time the housekeeper knocked on my door at 8:00 am and I was sleeping. Each time I spoke with the housekeeper as I was leaving my room for the day. But unforced after asking them to clean my room they failed to do so. I really like this hotel. But find it very unprofessional that you can’t check in until 3pm because they need to clean rooms, which I totally understand, but that means they have all day to get to clean your room and just because you don’t answer your door at 8 am doesn’t give them an excuse not to clean your room.
Stayed 2 nights in Oct 2024

2/10 Terrible

Marrandia

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Arlington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful stay
Stayed 1 night in Oct 2024

4/10 Poor

Felicia

Disliked: Staff & service
Was bitten by bedbugs and I complained about it and NOTHING was done. I was told that a supervisor would call me back and no one took the time to get back to me. I spent nearly $650 for the 3 days
Stayed 2 nights in Sep 2024

6/10 Okay

Sherrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable and convenient we had a relaxing stay after a long day of driving
Stayed 1 night in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Francisco

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel needs to be updated, the access key system is old you have to keep going to front desk . Staff was nice, polite and educated. I’ll never come back to this facility.
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good but use more choices. Desk was unmanned around 5 am.......looking for toilet paper.......but overall good.
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Stayed 7 nights in Jul 2024

8/10 Good

Jianhua

Liked: Cleanliness, staff & service, property conditions & facilities
decent facility
Stayed 2 nights in Aug 2024

2/10 Terrible

Rebecca

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Elizangelo

Stayed 4 nights in Aug 2024

8/10 Good

Carmen

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Gezim

Liked: Cleanliness, staff & service, property conditions & facilities
Like everything
Stayed 1 night in Jul 2024

2/10 Terrible

Roger

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Initial appearance upon arrival seemed fine BUT once we were given a room on the 2nd floor it became DISGUSTING !! Opened the door and immediately were subjected to a disgusting smell in entire room.Had the front desk come up to inspect and apparently he didn’t seem too worried !! We were given a different room but at least the room didn’t have that terrible smell, but still wasn’t that fresh either. The bathroom tub was disgusting and had Black mold around the edges .The smell was even throughout the hallway and was quite evident as soon as we got off elevator. We endured it for the 2 nights but stayed out off room as long as possible . Only booked this hotel for the location convenience for our purposes .
Bathtub cleanliness
Stayed 2 nights in Jul 2024