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Econo Lodge West Haven

2.0 star property

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Standard Room, 1 King Bed, Smoking, Jetted Tub | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi
Standard Room, 1 King Bed, Smoking, Jetted Tub | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi
Lobby
Dining
Lobby

Reviews

4.6 out of 10

Popular amenities

  • Housekeeping
  • Parking included
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
$83
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
370 Highland St, West Haven, CT, 06516
  • University of New Haven
    ‪3 min drive‬
  • Yale University
    ‪5 min drive‬
  • Yale-New Haven Hospital
    ‪6 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed

  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Jetted Tub

Standard Room, 1 King Bed, Smoking, Jetted Tub | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Smoking, Jetted Tub

  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

  • 100 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 100 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Econo Lodge West Haven

West Haven motel with free breakfast
This motel features a conference center, coffee/tea in a common area, and conference space. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a front-desk safe.
Econo Lodge West Haven offers 79 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary toiletries. Televisions come with cable channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary. Event facilities measuring 500 square feet (46 square meters) include a conference center. This West Haven motel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a front-desk safe. Onsite self parking is complimentary.

Econo Lodge West Haven has designated areas for smoking.

Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference center (500 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Econo Lodge Hotel West Haven
Econo Lodge West Haven
West Haven Econo Lodge
Econo Hotel West Haven
Econolodge West Haven
Econo Lodge West Haven Motel
Econo Lodge West Haven Motel
Econo Lodge West Haven West Haven
Econo Lodge West Haven Motel West Haven

Econo Lodge West Haven Reviews

Reviews

4.6
Rating 10 - Excellent. 101 out of 1003 reviews
Rating 8 - Good. 120 out of 1003 reviews
Rating 6 - Okay. 157 out of 1003 reviews
Rating 4 - Poor. 161 out of 1003 reviews
Rating 2 - Terrible. 464 out of 1003 reviews

4.6/10

Cleanliness

5.4/10

Staff & service

3.8/10

Amenities

4.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Joshua

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities smelled of pee, the front desk people were throwing a party in the lobby with some interesting characters (one was definitely a prostitute). Our room door was impossible to enter, we literally had to shoulder the door as hard as we could just to open it. Our room was definitely not clean, it smelled like someone sprayed room spray, made the beds, and kept it moving. The room had stains all over the walls, like splattered food, and what looked like blood spatter from someone being shot in the room, the ceiling was collapsing near the bathroom, the walls in the bathroom had little black curly hairs stuck to the walls, mold under the sink, so on and so forth. Stay far away. Though because of the nature of our trip, we didn’t have time to switch hotels.
Stayed 2 nights in Jun 2025

4/10 Poor

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful experience looks nothing like this picture.

Damaged door, peep hole covered with a napkin, rusty microwave, no shelves on refrigerador, electric plugs not working, stain on toilet and bath tub uncomfortable mattress, stained and broken curtains dirty windows dresser and night stand broken, smell musty and like they smoke mariguana in the room, light in bathroom not working, TV worked fine but remote battery cover missing. room 125
Stayed 1 night in May 2025

2/10 Terrible

Lindsay

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible and disgusting. Will never return.
Stayed 1 night in May 2025

2/10 Terrible

Brianna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I booked was not provided, there were multiple parties being thrown on the property, the room was dirty, and also the bed did not have a blanket.
Stayed 1 night in May 2025

2/10 Terrible

mitchell

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures on the hotel's website are completely misleading. What you see online is not what you get in reality. Upon arrival, the first room we were given was absolutely unacceptable — it was dirty, with trash left all over and clearly had not been cleaned. We requested a new room and were given a second one, but that wasn't much better. The door had to be hip-checked just to open it after swiping the key, which is ridiculous. Once inside, nothing worked properly — fixtures were broken, amenities were either missing or unusable, and overall it felt neglected. The service was poor throughout the stay, with little effort made to resolve any of the issues. Definitely not worth the money, and I would not recommend this hotel to anyone. Avoid if you’re expecting even basic cleanliness or functionality.
Stayed 3 nights in May 2025

2/10 Terrible

LAURA

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property had cockroaches and there was no towels in the bathroom. There’s no clean towels every time I go there and cockroaches running all over the place, it’s the worst place I’ve ever stayed, would never go there again.
Stayed 2 nights in May 2025

2/10 Terrible

alexander

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Angel

People were nice but place was not sanitary - bed bugs immediately on entering room. Room nor halls were never kept in maintenance.
Stayed 1 night in May 2025

2/10 Terrible

Amanda

Stayed 1 night in May 2025

10/10 Excellent

Lawrence

Liked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Julie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the dirtiest nastiest hotel/motel I've seen. I booked a 3 day stay. I cancelled and had to go quite a few miles away to find something else. It was a huge inconvenience since it was graduation weekend and they was nothing else.
Stayed 3 nights in May 2025

2/10 Terrible

Christian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cauchemardesque

Salle de bain pleine de moisissures, au plafond, porte avec un trou dans la salle de bain, plein de taches brunes au plafond, saleté par terre, draps percés par les cigarettes, taches de sang sur le matelas. je déconseille.
Plafond salle de bain
Plafond chambre
Salle de bain
Stayed 1 night in May 2025

2/10 Terrible

Shawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place to stay , keycards don’t work , rooms are terrible
Stayed 1 night in May 2025

10/10 Excellent

Ahmed

Stayed 1 night in May 2025

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty place.

NASTY!! BIG MISTAKE!!
Stayed 1 night in May 2025

10/10 Excellent

Teresa A. Lois

Stayed 2 nights in May 2025

2/10 Terrible

Geraldo

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay here again when I checked in I got sent to a room that was still dirty then I get sent to another room and there was no refrigerator or microwave the bathroom ceiling was leaking water all over the toilet an shower so my son couldn’t take a shower to go to school an the telephone didn’t even work there were kids running back an forth an yelling outside my door by far the worst hotel stay ever the mayflower gets 5 stars compared to this an to top it off they are far from customer friendly DO NOT STAY HERE
Stayed 1 night in May 2025

8/10 Good

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Umm Junaid

Disliked: Cleanliness, amenities
The place was dirty and smelly
Stayed 1 night in May 2025

2/10 Terrible

Bertin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I believe is one of the worst things that has happened to me the room was so smelly a cigar that my entire clothes fue that smell impregnated, the floor was so sticky, the air system was broken one the worst places
Stayed 2 nights in May 2025

2/10 Terrible

Erin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!!! My partner and I booked a one-night stay at this property for a short visit, expecting a basic, clean place to sleep. Unfortunately, our experience was unacceptable from start to finish. Leading up to our stay, I attempted to contact the front desk multiple times to arrange an early check-in. I received no response, and when I finally reached someone, the customer service—particularly from the manager, Amelia—was dismissive and unhelpful. We had specifically booked a non-smoking room but were given a room that reeked of cigarette smoke. It was clear that smoke permeated the entire property. The room itself was filthy and in such poor condition that we ended up checking out early without staying the night. Despite the situation, we were refused a refund. I’ve attached photos that show the condition of the room to help others understand the reality of this property. This location is a poor reflection of the Choice Hotels brand and should be thoroughly reviewed by corporate. I would not recommend this hotel to anyone.
Stayed 1 night in May 2025

2/10 Terrible

frederick

Disliked: Cleanliness, property conditions & facilities, room comfort
felt like a scary place
Stayed 1 night in May 2025

6/10 Okay

Monique

Stayed 1 night in May 2025

6/10 Okay

Monique

Stayed 1 night in Apr 2025