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Econo Lodge West Haven

2.0 star property

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Standard Room, 1 King Bed, Smoking, Jetted Tub | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi
Lobby
Lobby
Dining
Standard Room, 1 King Bed, Smoking, Jetted Tub | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Reviews

4.4 out of 10

Popular amenities

  • Housekeeping
  • Parking included
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
$83
includes taxes & fees
Nov 12 - Nov 13

Explore the area

View in a map
370 Highland St, West Haven, CT, 06516
  • Place, University of New Haven
    ‪3 min drive‬
  • Place, Yale University
    ‪6 min drive‬
  • Place, Yale-New Haven Hospital
    ‪6 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking, Jetted Tub

Standard Room, 1 King Bed, Smoking, Jetted Tub | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Smoking, Jetted Tub

  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed

  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 100 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

  • 100 sq ft
  • Sleeps 4
  • 2 Queen Beds

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  • Parking included
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About this property

Econo Lodge West Haven

West Haven motel with free breakfast
This motel features a conference center, coffee/tea in a common area, and conference space. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a front-desk safe.
Econo Lodge West Haven offers 79 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary toiletries. Televisions come with cable channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary. Event facilities measuring 500 square feet (46 square meters) include a conference center. This West Haven motel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a front-desk safe. Onsite self parking is complimentary.

Econo Lodge West Haven has designated areas for smoking.

Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference center (500 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Econo Lodge Hotel West Haven
Econo Lodge West Haven
West Haven Econo Lodge
Econo Hotel West Haven
Econolodge West Haven
Econo Lodge West Haven Motel
Econo Lodge West Haven Motel
Econo Lodge West Haven West Haven
Econo Lodge West Haven Motel West Haven

Reviews

Econo Lodge West Haven Reviews

4.4

4.4/10

Cleanliness

5.2/10

Staff & service

3.8/10

Amenities

4.0/10

Property conditions & facilities

3.8/10

Eco-friendliness
Rating 10 - Excellent. 97 out of 1004 reviews
Rating 8 - Good. 109 out of 1004 reviews
Rating 6 - Okay. 149 out of 1004 reviews
Rating 4 - Poor. 162 out of 1004 reviews
Rating 2 - Terrible. 487 out of 1004 reviews

Reviews

2/10 Terrible

Helen

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel apparently caters to by-the-hour customers and upon check in discovered that the room had broken bureau drawers, chipped tub and sink, no hangers and no towels. Apparently they do not stock enough towels for their paying guests. The whole place reeked of excrement, and the air conditioner didn’t seem to generate cold air (but I suspect it does keep legionella alive)
Stayed 2 nights in Aug 2025

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Jordyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They were really nice, but pretty much everything else was a negative…
Stayed 1 night in Aug 2025

2/10 Terrible

Wilfredo

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property should be removed from Expedia. It is very dingy, moldy, no towels in rooms, and stained linen. One of the sheets had a burned cigarette hole in it. We felt so unsafe that we took a quick shower (we used our beach towels to dry) and immediately checked out paying full night for a two hour stay. We learned from family members later that the motel is used to house homeless people and migrants. Do not under any circumstances bring your family here. We saw a drug deal right next to our room and a very strong smell of marijuana as we passed by a room with a partially opened door. The picture shown on their website as well as photos on Expedia are false. I am sorry to say this place is truly a dump. We ended up paying an exorbitant price at the Hampton Inn due to last minute registration.
Stayed 3 nights in Jun 2025

2/10 Terrible

Jordyn

Stayed 1 night in Aug 2025

2/10 Terrible

Casey

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was the filthiest and most run down place I have ever made a reservation at. It was incredibly unsafe and had soft sink holes on the balcony and many of the steps in the stairwell were broken. It lacked basic necessities like towels and soap. I requested a refund after checking in to my room because the shades on the window were broken so I couldn’t close the shades so anyone walking by could see in. This place needs to be shut down by the board of health.
Stayed 1 night in Aug 2025

4/10 Poor

Jordyn

Disliked: Amenities, property conditions & facilities
The room is in poor condition, with a hole in the bathroom door, graffiti carved into both doors, the toilet is leaking and clogged, the shower flooded the bathroom (and soaked my clothes 🙃😰), the peep hole has tissue stuffed into it, they told me there are no clean towels (which I’ve asked for multiple times over three days), the drawers in the side tables are busted in and fake so there’s no place to put anything, the mini fridge is also leaking, all the surfaces are sticky, the ice machine is overflowing, and the lock on the door doesn’t work. Also the floor in the closet is raised so I keep tripping/ stubbing my toe omw out of the bathroom (lol ow !). Also, just a heads up if you stay for multiple days, no housekeeping will be done (and you probably won’t get clean towels either.) do not recommend. Although they do not require a deposit, they take cash (atm in lobby!), you can pay online, they have both smoking & nonsmoking rooms, they’ll let you check in a little early, they have free parking, and they’re located within walking distance from both a gas station & a Dunkin.
Stayed 1 night in Aug 2025

2/10 Terrible

Tyquisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Waste of a night

Check in was a slow nightmare. Fine. But No towels or wash clothes available. Had to order my own to the room. Ice machine was down which I also had to order. Was disturbed throughout the night and early morning by random people knocking and trying to get in my room. Left before breakfast. Waste of a night.
Stayed 1 night in Jul 2025

2/10 Terrible

Kudzanayi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and filthy

I was extremely disappointed with my recent stay at the Econo Lodge in West Haven. The room was not properly cleaned — the toilet was visibly dirty and emitted a strong, unpleasant odor throughout the bathroom. This lack of basic hygiene is unacceptable for any hotel. I expected a clean and comfortable environment, but instead, I felt uneasy staying in the room. There were no towels in the room. I would not recommend this location until they seriously improve their cleanliness standards.
Stayed 1 night in Jul 2025

4/10 Poor

Sheyana

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Best lay ever
Stayed 4 nights in Jul 2025

6/10 Okay

MCLEOD

Stayed 1 night in Aug 2025

2/10 Terrible

Kwame

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place stinks of mold. Carpets are dirty and smelly. The hotel have a no refund policy because they know the place is trash and upon your arrival you might request a refund. This whole place is trash. I dont know why people really stay here. Definitely not worth it for any price. This place need absolute cleansing. I was driving when i made this booking and i specifically wanted to stay sat to Sunday but when i did it for some reason my dates was wrong and it was made for Sunday. So I tried to contact bookings and the facility but i came to find out there's no refund policy for this hotel. So i decided to go to the hotel to find out if i could change the Sunday to Saturday. The front desk guy was very rude and said to me you made a mistake and i cant do anything for you. I cant give you a room, all my rooms are booked..so you can come back sunday for tour reservation or cancel. And i knew if i canceled I would lose my money and he does too. I saw him showing empty rooms to a guest who had just walked in to look for a room and he was given the choice to choose but he wouldn't give me a room for the night because I made a mistake with my date by not reviewing my booking. Poor customer service and rude individuals representing the face of a hospitality business.
Stayed 1 night in Aug 2025

2/10 Terrible

Rachel, Philadelphia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Irene, Philadelphia

Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled so bad I had to leave and stay with a relative and forfeit my payment. Maybe some was cleaning agents maybe some mold but my throat felt so scratchy I wouldn’t have been able to sleep over night in the room
Stayed 3 nights in May 2025

6/10 Okay

MARK

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Nicks Lunchenonett which had great food and service. The properties touched each other.
Stayed 5 nights in Jul 2025

8/10 Good

LORRAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

GERRY

Stayed 1 night in Jul 2025

2/10 Terrible

Dessie

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Rochelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty
Stayed 2 nights in Jul 2025

2/10 Terrible

Rona

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much a complete disappointment. the only thing good was the room rate I'm quite frankly that was an overcharge for what I received. There were no towels in the room, there was no TV remote, and because there was no phone the only way to contact the front desk was to go down which meant walking outside in 100° Heat. There was nobody at the front desk when I got there to check in and no way to reach them. all I could do was wait
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Caren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

They didn’t have new towels did Jacuzzi was dirty. They didn’t have the breakfast continental breakfast. We checked out the day and got our money back horrible conditions. They don’t even deserve a one. They deserve a big fat zero never again.
Stayed 2 nights in Mar 2025

6/10 Okay

Emmanuel

Traveled with group
Liked: Room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2025