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Graduate by Hilton New Haven

4.0 star property

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Photo gallery for Graduate by Hilton New Haven

Pub
In-room safe, desk, blackout drapes, soundproofing
Lobby
Reception
Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

Map
1151 Chapel Street, New Haven, CT, 06511
  • Yale University
    ‪1 min walk‬
  • Yale University Art Gallery
    ‪3 min walk‬
  • Yale-New Haven Hospital
    ‪8 min walk‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Graduate by Hilton New Haven

4-star hotel in Downtown New Haven
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a meeting room, free use of bicycles, and a 24-hour front desk. Housekeeping is available on request.
Graduate by Hilton New Haven offers 72 air-conditioned accommodations with laptop-compatible safes and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include complimentary bicycles.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This New Haven hotel also offers a front-desk safe and an elevator.

Graduate by Hilton New Haven is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Old Heidelberg - This pub serves dinner and light fare. Guests can enjoy drinks at the bar.
Poindexter Coffee - This café serves breakfast, lunch, and light fare. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.6 miles (USD 20 per day)
  • Street parking available

Food and drink

  • Daily on-the-go breakfast available 7:30 AM to 1:00 PM for a fee: USD 3 to 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Old Heidelberg
  • Poindexter Coffee

Things to do

  • Free bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 3 to 10 per person
  • Nearby parking fee: USD 20.00 per day (3281 ft away)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Graduate New Haven
Graduate By Hilton Haven Haven
Graduate by Hilton New Haven Hotel
Graduate by Hilton New Haven New Haven
Graduate by Hilton New Haven Hotel New Haven

Graduate by Hilton New Haven Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 605 out of 805 reviews
Rating 8 - Good. 112 out of 805 reviews
Rating 6 - Okay. 45 out of 805 reviews
Rating 4 - Poor. 25 out of 805 reviews
Rating 2 - Terrible. 18 out of 805 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. Great location with everything being very walkable.
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Would of liked a breakfast option
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Stayed 1 night in Dec 2024

4/10 Poor

Daniel

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Kyra

Stayed 2 nights in Dec 2024

4/10 Poor

Noelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful one of a kind last century property updated with amazing attention to detail. Could have stayed in the hotel the whole time
Stayed 2 nights in Dec 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Tamara

Disliked: Staff & service

Stay away!

Terrible experience. My credit card was twice for my stay. The manager at the property initially would not answer the phone or return my calls. After contacting Hilton customer relations I finally started receiving email communication. Despite providing screenshots of the duplicate charges on my credit card the manager, Dylan, continued to insist there were not two charges. Hilton customer relations also then stated that mgmt said there were not two charges. After a week of back and forth and no resolution I had to dispute the duplicate charge directly with my credit card company. I then received an email stating that since I opened a dispute with the credit card co there was nothing they could do to help me! Ha, like they had been helping in the first place. The dispute was resolved after another 3 weeks in which it was determined there WERE two charges on my account for my stay and the duplicate charge was reversed. Have I received any apology or acknowledgment of their mistake, no I have not. I will never stay at a Hilton property again and wouldn’t recommend anyone stay at Graduate New Haven either. Highly unprofessional service.
Stayed 4 nights in Oct 2024

4/10 Poor

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

sanford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room decor was great. It had hand painted tiles with Yale's motto on it and bulldog rugs. It had beautiful chandeliers really quite lovely
Stayed 2 nights in Nov 2024

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Susan

Traveled with family
Disliked: Amenities, property conditions & facilities
I didnt like the area at all. It didn't seem safe. Our room was terrible. The TV didnt work. The fan in the bathroom didnt work. It was extremely noisy at 6 am on a Sunday morning. Glass being thrown in dumpster outside of our room. Toilet "ran" every half hour making it impossible to sleep.
Stayed 2 nights in Oct 2024

8/10 Good

Nontani

Stayed 1 night in Jul 2024

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff is always friendly at the Graduate!
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at the Graduate right near Yale University. Highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for visiting our Yalie.
Stayed 2 nights in Sep 2024

10/10 Excellent

james

Traveled with family
Liked: Amenities
Great location!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in a beautiful and very comfortable room. Excellent location for that New Haven offers.
Stayed 2 nights in Sep 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, staff was excellent and helped us with questions and dining recommendations
Stayed 1 night in Sep 2024