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Hampton Inn & Suites New Haven - South - West Haven

2.5 star property

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Photo gallery for Hampton Inn & Suites New Haven - South - West Haven

Restaurant
Indoor pool
Free daily buffet breakfast
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Pet friendly
  • Gym
  • Breakfast included
  • Laundry
$137
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
510 Saw Mill Rd, West Haven, CT, 06516
  • University of New Haven
    ‪4 min drive‬
  • Yale University
    ‪6 min drive‬
  • Yale-New Haven Hospital
    ‪6 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪12 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(10 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(65 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 297 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites New Haven - South - West Haven

West Haven hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and a meeting room.
Hampton Inn & Suites New Haven - South - West Haven offers 98 accommodations with video-game consoles and coffee/tea makers. 48-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers.

This West Haven hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn & Suites New Haven - South - West Haven features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Parking is available onsite for a surcharge.

Hampton Inn & Suites New Haven - South - West Haven is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 3.87 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel West Haven New South Haven
Hampton Inn New Haven South West Haven
Hampton Inn & Suites New Haven-South-West Haven Hotel West Haven
Hampton Inn And Suites New Haven-South-West Haven
Hampton Inn New Haven South West Haven Hotel
Hampton Inn New Haven
Hampton Inn Suites New Haven South West Haven
Hampton Inn Haven West Haven
Hampton Inn & Suites New Haven - South - West Haven Hotel
Hampton Inn & Suites New Haven - South - West Haven West Haven

Hampton Inn & Suites New Haven - South - West Haven Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 540 out of 1006 reviews
Rating 8 - Good. 258 out of 1006 reviews
Rating 6 - Okay. 95 out of 1006 reviews
Rating 4 - Poor. 65 out of 1006 reviews
Rating 2 - Terrible. 48 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

John

Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Jun 2025

8/10 Good

LINDA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable!
Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Antonio

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The hotel is in a great, convenient location. There is only a skeleton crew looking after the hotel. Cleaning takes place every 2-3 days, the rooms smell like mold and dirty carpet. Ice machines are broken in a couple of floors, there is no room service. There was a gentleman at reception that should not be assigned to front desk duties, very bad spoken, long beard, and rude as hell. I asked for a bottle of water and he said this is only for the Hilton Honors people!! (Which I am). Told me if I needed water I should walk to Gas Station, shocking!!!
Stayed 6 nights in May 2025

10/10 Excellent

Marian

Stayed 2 nights in May 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The pool was down for maintenance on Memorial Day weekend. Kids running up and down the hall screaming late at night and early in the morning. Breakfast was poor. Many items out/missing at 9:00 and nobody working to restock.
Stayed 1 night in May 2025

10/10 Excellent

Acny, Grand Prairie

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute reservation after VRBO host ghosted us. Hotel really came through. Comfortable, clean
Stayed 2 nights in May 2025

10/10 Excellent

Lorna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Eric

Stayed 1 night in May 2025

10/10 Excellent

Bryan

Stayed 2 nights in May 2025

10/10 Excellent

Iesha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Got some great R&R

Had a great stay and my girls really enjoyed the pool.
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles, Yorktown Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous, breakfast was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and great experience
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer, Newton

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice. AC didnt work and was loud and had ants in it. Halls and room smelled
Stayed 1 night in Apr 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Helen Andrinique

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

ELIZABETH

Traveled with family
Liked: Cleanliness
The building lost power, due to a downpower line. There was no communication from staff needed to walk down a dark stairwell, no emergency lighting on Sunday. Monday at 9:30 am there was no staff at the front desk to assist with checking out. Tried calling the front while standing at the front desk no one picked up. After several people lined up someone knock on the door behind the front desk we were told to wait, several minutes later someone did not comeout. Then someone stopped a staff member who was on thier way to check on the breakfast stations. He was not happy about being redirected but was able to check us out. I wanted a copy of my bill was told it would be emailed so far 30 minutes later nothing in my emails. I understand the power outage was out of the hotel's control, but as guests had issues during this stay it would have been nice to have staff around to answer questions at the front desk. Thank you
Stayed 2 nights in Apr 2025

2/10 Terrible

Martin

Not good at all
Stayed 1 night in Apr 2025

10/10 Excellent

zyasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff an excellent service
Stayed 2 nights in Apr 2025

8/10 Good

Tonisha

Stayed 1 night in Apr 2025

10/10 Excellent

John A.

Liked: Cleanliness, staff & service, property conditions & facilities
Everything has been as i expected. I have no complaints.
Stayed 1 night in Apr 2025

6/10 Okay

Beyza Sekerci

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was not very clean and the AC was loud.
Stayed 1 night in Apr 2025