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Holiday Inn Express & Suites Milford by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Milford by IHG

Indoor pool
Down comforters, desk, laptop workspace, blackout drapes
Exterior
Exterior
Down comforters, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Laundry
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
278 Old Gate Ln, Milford, CT, 06460
  • Westfield Connecticut Post Mall
    ‪11 min walk‬
  • Milford Plaza Shopping Center
    ‪4 min drive‬
  • Milford Green
    ‪5 min drive‬
  • Islip, NY (ISP-MacArthur)
    ‪136 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed (Extra Floor Space)

Down comforters, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed (Extra Floor Space)

  • 323 sq ft
  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

Down comforters, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds

  • 323 sq ft
  • Sleeps 7
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible (Communications)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Down comforters, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Down comforters, desk, laptop workspace, blackout drapes

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Mobility)

Down comforters, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Mobility)

  • 323 sq ft
  • Sleeps 7
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Down comforters, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications)

  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Down comforters, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn Milford

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (1001)
The price is $89
per night
$103 total
includes taxes & fees
Mar 9 - Mar 10
Hilton Garden Inn Milford

About this property

Holiday Inn Express & Suites Milford by IHG

Milford hotel with bar/lounge
Along with an indoor pool, this hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express & Suites Milford by IHG offers 94 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Milford by IHG features an indoor pool and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 2228 square feet (207 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a garden. Onsite self parking is complimentary.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2,228 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Milford
Holiday Inn Express Milford
Milford Holiday Inn Express
Holiday Inn Express Milford Hotel
Holiday Inn Express Suites Milford
Holiday Inn Express Suites Milford an IHG Hotel
Holiday Inn Express & Suites Milford by IHG Hotel
Holiday Inn Express & Suites Milford by IHG Milford
Holiday Inn Express & Suites Milford by IHG Hotel Milford

Holiday Inn Express & Suites Milford by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 413 out of 1004 reviews
Rating 8 - Good. 318 out of 1004 reviews
Rating 6 - Okay. 123 out of 1004 reviews
Rating 4 - Poor. 88 out of 1004 reviews
Rating 2 - Terrible. 62 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

lourdes

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The pool area was freezing if you offer a pool area year round, it should adjust to the conditions outside. The water was freezing on top of just the air in the area alone was freezing on top of it Being super cold, there were no towels, and when I addressed the staff, he brought me 4 towels and I was in a party of 6. The guy that works at the front desk. I didn't catch his name, but he was there This past weekend he looks like he hates life.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
It was a great stay, great location, and great customer service.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Management does not appreciate the staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place
Stayed 2 nights in Nov 2024

10/10 Excellent

Kaleigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So impressed with the hotel room! It’s so big!! Nice size kitchen and a keurig?!?!? What?!? Amazing!!! Dove products for hair and washing?!? So awesome! Love it here! We will definitely be back!
Stayed 1 night in Nov 2024

8/10 Good

Myne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When checking in, the clerk seemed extremely inconvenienced by me checking in. She had zero interaction on any level. Took very long time to check in. Clearly this person should be seeking a different line of work. Only seemed to be one hotel person working. Clearly appeared understaffed. Family with kids had to seek out front desk clerk for items empty on breakfast bar. Tv and remotes (2) were incredibly complicated and kept popping up ad to sign on to some stuff i didnt want, then it was imposssible to close pop up ad and you had to turn tv off to reboot tv. Then pop up ad would come back minutes later. Why cant anyone come up with one simple remote to turn on and watch tv? U have to be a tech genius to figure this stuff out, especially at the end of the day when ur exhausted. Thats so crazy. The ac/heater box under window is horrible and i would say is a extreme saftey hazard. (Rm 227) front lobby doorway smelled like a sewage backup, and thats no exaggeration. :( In the morning, a new front desk clerk said good morning to me when i got off elevator and smiled; my best interaction with staff, but she was hidden in a chair behind the counter. Who trains and oversees these employees? Might want to start there. Why on earth would good paying customers ever have to think and even deal with this. What happened to pride in the workplace? P.s. contact me if u need any inside investigators. I know Holiday Inn expects far more from thier hotels. :(
Stayed 1 night in Nov 2024

8/10 Good

Zebao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is quiet.
Stayed 1 night in Nov 2024

4/10 Poor

Troy

Business traveler
Disliked: Room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Yuliana

Stayed 1 night in Nov 2024

10/10 Excellent

Tianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Denis

Business traveler
Stayed 1 night in Nov 2024

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay but AC/Heat unit didn't work...
This was my second stay at this hotel in two years, and it was the same, rooms are dated, but clean, and comfortable. They have been saying they are due for a renovation for awhile. I was towards the back and used the back elevator as there is one on each side of building. I got a cookie (last one!) at check in while the staff member spent a few minutes finishing a call, but she was apologetic. I noticed in the morning, when I went to lower the temperature on the AC/Heating unit, that it did not work or turn on. I was comfortable the night before so I didn't try to turn it on but remember thinking it was odd it never turned on all night. I was in room 423. The sink didn't seem to have hot water, so I was worried when showering in morning, if it would be hot, but not only was it hot, the water pressure was the best of any of the ~100 or so hotel's I have stayed at, it was literally a blast! Fantastic water pressure wow! The rooms have keurigs which was nice. They have the dispensers for soap, shampoo, etc and luckily all were full. Breakfast was fine, went down an hour before close, grabbed 2 cinnamon rolls, and after the other 6 were gone, that was it for the day, staff said they were out! Eggs and sausage were good, juice machine full, the man working wasn't overly friendly, but did keep things restocked! Good coffee too! The breakfast was pretty good! I'd certainly stay again and stay in the area 2-3x/year if the price is right, I stay here or Hampton usually.
Stayed 1 night in Nov 2024

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there one night, everything nice and clean, only reason I gave a 4 star was because at 6:00am couldn’t sleep because i could literally hear the tv in the next room. Walls are too thin and i could hear people talking, but overall, it was very convenient, clean, good location and near few stores and restaurants. Will definitely stay again!
Stayed 1 night in Nov 2024

6/10 Okay

Fitzgerald

Traveled with family
Liked: Cleanliness, room comfort
My water was cold
Stayed 3 nights in Oct 2024

4/10 Poor

Marna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy and dirty
The pool was very dirty and the rooms were noisy. I could hear the couple next door have sex. Everyone in hallway walking and opening and closing doors.
Stayed 1 night in Nov 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was one of the best hotel breakfast that I have ever had.
Stayed 1 night in Nov 2024

8/10 Good

Tempestt

Traveled with partner
Liked: Cleanliness, staff & service, amenities
staff was nice easy check-in would stay again
Stayed 1 night in Sep 2024

6/10 Okay

Charlene

Traveled with family
Liked: Staff & service
Didn't use the correct credit card even though they confirmed that they had it, then locked us out of our room on night two because they tried the wrong card. Front desk employee that night was super rude.
Stayed 1 night in Oct 2024

8/10 Good

Ivor

Stayed 1 night in Oct 2024

6/10 Okay

Mark

Traveled with family
Disliked: Cleanliness, staff & service
Not that great.
The hotel room was not the cleanest of rooms and to top it off, the room wasn’t cleaned when we left for the day. They left us a bogus note saying that our “do not disturb” sign was on the door all day but yet somehow they went in and dropped off new towels. Bed wasn’t made, carpet wasn’t vacuumed, only the towels were exchanged. We let the management know and they gave us a credit but I would much rather know I was staying in a clean place than be getting compensated for staying in a dirty one!
Stayed 2 nights in Oct 2024

8/10 Good

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Convenient location near highway. Plenty of places to eat nearby. Excellent free breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was the lack of facial tissue in our room.
Stayed 1 night in Oct 2024