4/10 Poor
Monika
Jun 22, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Originally booked for just me but a friend decided to join me so I requested a different room, one with two beds. They kindly accommodated me at no extra charge.When we got there, the same guy I spoke to about the room change was pleasant. This was the best part of of our experience.
The overall cleanliness was poor. Hallways needed vacuuming. Though it was stated as a smoke free property, it clearly did not smell that way. Some young adults were seen openly vaping in the lobby and you could smell cigarettes (?) in the hallway on our 3rd floor. Then there was the room. The beds looked ok but that was it. The bathroom was in need of a deep clean including the door and walls. We did not want to use the shabby tub/shower. The sink area was rough. Basically cleaned but in need of repair/renovation. The fridge/microwave stand was pretty beat up. The basic TV and remote worked but limited. The room phone was dead so we couldn't contact the front desk. We had to go down to speak to her to report and request a top sheet for one of the beds. It was late (around midnight) when we got back from the event we had attended. The female at the front desk seemed uncaring and unable to help while she was engaging with a group of 6-8 young adults who were hanging around in the lobby vaping.
We were happy to check out in the morning and will never return or recommend this place.
Sketchy people hanging around and who knows what may have been taking place at this mismanaged hotel.
Monika
Stayed 1 night in Jun 2025
