New Haven Hotel

3.5 star property

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Photo gallery for New Haven Hotel

Exterior detail
Lobby sitting area
Lobby
Lobby sitting area
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Gym
  • Laundry
  • Free WiFi

Explore the area

Map
229 George Street, New Haven, CT, 06510
  • Yale University Art Gallery
    ‪6 min walk‬
  • Yale University
    ‪7 min walk‬
  • Yale-New Haven Hospital
    ‪8 min walk‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪8 min drive‬

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

New Haven Hotel

3.5-star hotel in Downtown New Haven
Along with a fitness center, this hotel has a snack bar/deli and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available on request.
New Haven Hotel offers 135 accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 375 square feet (35 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

New Haven Hotel has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 24 per night)

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 2 meeting rooms
  • 375 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Handrails in stairways (34 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (33 inches high)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Secured self parking fee: USD 24 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel New Haven
New Haven Hotel
New Haven Omni
Omni New Haven Hotel
New Haven Hotel Hotel
New Haven Hotel New Haven
New Haven Hotel Hotel New Haven

New Haven Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 955 out of 1510 reviews
Rating 8 - Good. 345 out of 1510 reviews
Rating 6 - Okay. 117 out of 1510 reviews
Rating 4 - Poor. 48 out of 1510 reviews
Rating 2 - Terrible. 45 out of 1510 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly E

Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
New Haven Hotel I’ve stayed with multiple times due to surgeries at Yale. They were always helpful and very accommodating. Only one visit did I have to yell at the front desk as it was late and post operation recovery where kids were running the halls and jiggling door handles. This made me highly uncomfortable due to my inability to move quickly if needed. Other than that, I wish the hotel had food on site. There are several restaurants behind the hotel that are good but the area is a little sketchy in my opinion so I didn’t feel super safe doing so if I arrived late. The staff is helpful and friendly. While I hope to not have to come back for medical reasons, if I had to I would stay here. The staff always helped and provided accommodation requests I had to make my surgery stay easier: thank you!
Stayed 2 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

Nice enough

Rooms were not as nice as the lobby but still fine. Bed was comfy and room was clean…just older. Could use a refresh.
Stayed 1 night in Apr 2025

4/10 Poor

Stacy, Virginia Beach

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location to Yale and downtown New Haven.
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Air conditioning

The whole hotel was hot without air conditioning and the front desk staff know it about the problem they should tell us before we reserve the room, we can’t stay the whole night by 2 am we leave the hotel and drive to our destination
Stayed 1 night in Apr 2025

6/10 Okay

Amy & Allison

Traveled with partner
Liked: Cleanliness, staff & service
Room thermostat would not lower.
Stayed 1 night in Apr 2025

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

KEVIN S BENTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The places was very nice. The hotel Woman at the front desk checking in. I believe her name was Stephanie? She was outgoing and very friendly and helpful. If I ever come back for another event at Yale U. There’s no doubt I’m staying here again. The convenance this hotel has for its guests is truly exceptional. The walkway from the garage to the entry into the hotel is truly a great accommodation. It’s safe and you must have your room card to enter the hotel. I had a single room king size bed besides a few little things on the floor it was very clean. If you’re ever in Connecticut or visiting Yale U. It’s only a hop skip & jump away. Very nice place!
Stayed 2 nights in Apr 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first was worried about no restaurant on site, but so many great eateries within walking distance (under 3 blocks!)
Stayed 3 nights in Apr 2025

10/10 Excellent

Deborah

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Our stay was everything we expected.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Fang

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staffs are super nice and helpful! The room is located at the top of a bar. Very noisy in the nighttime.
Stayed 1 night in Apr 2025

10/10 Excellent

Thelma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin and parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Canaan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Aydin

Great hotel
Stayed 1 night in Mar 2025

10/10 Excellent

EDGARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room rate was good for a downtown location

Flight got cancelled and glad I booked this hotel. The rate was good. The hotel was downtown and walking distance to restaurants and Yale University.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The New Haven Hotel exceeded my expectations. The front entrance was off street so I could drive up and unload. The reception area was very spacious and included a large lounge; the front desk staff were extremely friendly, welcoming, and helpful; and the room was clean, attractive , and comfortable. I slept soundly, departed early, to catch a train to NYC, which is a walk away. Next time I’ll arrange a ride from the hotel to the train station for expedience.
Stayed 1 night in Mar 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents had a wonderful stay at the New Haven, unfortunately the restaurant was closed but it’s in an awesome location in the middle of lots of dining options. There is a nightclub close by, so depending on where your room is you may hear the music at night. The customer service was amazing, Zihima (sp?) was super sweet and accommodating.
Stayed 4 nights in Mar 2025

10/10 Excellent

MARIA LUISA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diahema from the front desk was wonderful! Even if she was the only one at the desk during check-in and there was a steady stream of guests checking-in, she remained cordial, professional and processed guest check-ins in a timely manner. She was delightful to work with.
Stayed 1 night in Mar 2025

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked the way the TV operated and also that the wifi was day to day instead of the entire stay. Also one day no housekeeping and the day we got housekeeping they emptied the trash and changed the towels but didn’t make the bed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big, there are few restaurants near by, within 2-3 min walks. The staff is very friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Chance

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Daphney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025