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New Haven Inn

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Haven Inn

Property grounds
Free WiFi
Combined shower/tub, towels

Reviews

4.0 out of 10

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
100 Pond Lily Ave, New Haven, CT, 06515
  • West Rock Ridge State Park
    4 min walk
  • Southern Connecticut State University
    5 min drive
  • Yale Bowl
    5 min drive
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    28 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/tub, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Combined shower/tub, towels

Standard Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

Combined shower/tub, towels

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Combined shower/tub, towels

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Econo Lodge West Haven

Breakfast included
Parking included
Free WiFi
Air conditioning
2.3 out of 5, (835)
The price is $89
per night
$102 total
includes taxes & fees
Dec 7 - Dec 8
Econo Lodge West Haven

About this property

New Haven Inn

Motel in West New Haven
A business center, a 24-hour front desk, and ATM/banking services are available at this motel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
New Haven Inn offers 125 accommodations with air conditioning. Televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Wireless Internet access is complimentary. This motel offers access to a business center. This New Haven motel also offers a vending machine and an ATM. Complimentary uncovered self parking is available on site.

New Haven Inn has designated areas for smoking.

Room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel New Haven
Econo Lodge New Haven
Econo Lodge Conference Center - New Haven Hotel New Haven
New Haven Inn
New Haven Inn Motel
New Haven Inn New Haven
New Haven Inn Motel New Haven

New Haven Inn Reviews

Reviews

4.0
Rating 10 - Excellent. 36 out of 653 reviews" "
Rating 8 - Good. 53 out of 653 reviews" "
Rating 6 - Okay. 82 out of 653 reviews" "
Rating 4 - Poor. 143 out of 653 reviews" "
Rating 2 - Terrible. 339 out of 653 reviews" "

4.2/10

Cleanliness

5.0/10

Staff & service

3.6/10

Amenities

3.6/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lisa

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here! Lots of drug deals out of the rooms, crackheads everywhere. A car pulled up yelling at us asking if we wanted to buy any drugs! Not a good place and dont go out after dark by your self!
Stayed 1 night in Aug 2024

2/10 Terrible

Robert

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Complete disregard for cleanliness. Parking lot had trash all around it, main lobby was dirty with chips and crumbs everywhere, and our room was falling apart. Most of the issues could be fixed within a couple hours with just a vacuum and a broom but staff didn't seem interested at all in maintaining the property. The moment we pulled into the parking lot we knew we made the wrong choice for where to stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Srinivas

Disliked: Cleanliness, property conditions & facilities
one of the most dirtiest and spinniest place I've ever been to.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NASTY MOTEL
First of all the room I reserved 3 days before I arrived wasn’t ready and what they offered me was nasty, only 1 towel, bed sheets was nasty, I just couldn’t stay after 2 hours. That’s a motel for homeless.
Stayed 1 night in Aug 2024

2/10 Terrible

JEAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty, very loud, not what the pictired show. Still waiting on refund for q day as we checked out early.
Stayed 2 nights in Jul 2024

4/10 Poor

Christopher

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival at the property I immediately noticed how much trash was scattered about the property. Entering the hotel lobby to check in the filth continued. The carpets were the dirtiest I have ever witnessed. It appeared a large Familly was running the hotel. If it was me I would take some pride in my establishment and start picking up trash and replacing the horrendous carpeting instead of relying on camera tricks only to get you not very desirable ratings on Orbitz which surely are going to discourage future business from considering a stay there. Drapery in the room that I stayed in had to be original as they were in 15 years passed being thrown in a Dumpster. A little pride, elbow grease, window dressing and flooring could make this a nicer hotel while being able to charge more for the rooms while running off the undesirables who have gathered like herds of roaches.
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful, run down, dirty, littered interior. Horror show
Stayed 2 nights in Jul 2024

2/10 Terrible

yugao

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like it,no WI-FI, no servise, no cup, no clean server,
Stayed 3 nights in Jul 2024

4/10 Poor

Jason

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't bother
This hotel looks condemned and maybe should be. The room was not too terrible but there was only one towel in the bathroom, no blanket on the bed, (just a sheet and a duvet cover). I asked the office if I could get a towel and they said they don't supply anything after 3pm. I think a lot of people live at this hotel and there's lots of trash around the parking lot.
Stayed 1 night in Jul 2024

2/10 Terrible

JAMES

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You are well over due for a complete renovation, room by room. At least you can offer coffe and some sort of breakfast selection, donuts or fruit!
Stayed 3 nights in Jul 2024

8/10 Good

Cynthia

Liked: Staff & service
Overall a good stay
Stayed 4 nights in Jul 2024

2/10 Terrible

Ruben

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photo they show is not of the place. The place is dirty, unsafe, stinky, I ran out the moment I entered the place and they still charged me for the day
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

2/10 Terrible

Ingrid

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Tsui

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty! Garbage all around the building. The bathroom made me sick
Stayed 1 night in Jun 2024

2/10 Terrible

Rick

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All I can say is I am thankful I had a beach towel because I would not even lay on the bed I laid on my beach towel, This room should have never been open for public service at all what it disgrace
Stayed 1 night in Jun 2024

2/10 Terrible

Miguel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please don’t spend your money
It was the worse place where I stay! I would Like return what I spend it, it was a dangerous place, dirty, all is old and broken and smell bad.
Stayed 1 night in Jun 2024

10/10 Excellent

kayla

Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
My first hotel gone wrong
*This is all on room 131* The lights didn’t wanna turn on in the bathroom, the bathroom door don’t lock simple push and opens, fridge wasn’t even on, i picked a room that allows me to smoke and they told me I couldn’t, you could hear other rooms like they are outside your door,
Stayed 1 night in Jun 2024

2/10 Terrible

Mik

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secretly Scans ID possible SALE & IDENTITY THEFT
AVOID at all cost if you value your identity! Do not hand over your ID. They secretly scan your Drivers License or other ID into their computer system...possibly selling it. No notification of ID scanning published. They refused to delete Military ID even when told they were committing a Federal crime. Older Female owner started yelling and called the police on me. She told them I was telling her customers to leave. IQ challenged as she has multiple cameras throughout the lobby including one pointed at customers during registration. Her hostility extended to another customer who chose to cancel his reservation when he was informed of the hotel's electronic ID harvesting. Owner was yelling as he was leaving.
Stayed 1 night in Jun 2024

10/10 Excellent

Aliyah

Stayed 1 night in Jun 2024

10/10 Excellent

Aliyah

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Frisco

Stayed 1 night in Jun 2024

2/10 Terrible

Bradley

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is an absolute dump!! Super dirty, Drug addicts hanging out. There were bugs, dirty sheets, dirty bathroom, holes in the wall, stains, etc.. The door between rooms would not lock. Missing light bulbs. Horrible experience
Stayed 1 night in Jun 2024