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New Haven Village Suites

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for New Haven Village Suites

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Terrace/patio
Suite, Multiple Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Lobby sitting area
Courtyard

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Barbecue grill
  • Housekeeping
  • 24/7 front desk
  • Outdoor Space

Explore the area

Map
3 Long Wharf Dr, New Haven, CT, 06511
  • Long Wharf Theatre
    ‪14 min walk‬
  • Yale University
    ‪3 min drive‬
  • Wooster Square
    ‪4 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪10 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 Queen Bed, Accessible

  • 604.9 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, Multiple Beds

  • 1209.8 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Suite, 1 King Bed

  • 604.9 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite, 2 Double Beds

Standard Suite, 2 Double Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Suite, 2 Double Beds

  • 604.9 sq ft
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior

Best Western Executive Hotel Of New Haven - West Haven

Pool
Breakfast included
Parking included
Free WiFi
3.8 out of 5, Good, (1006)
The price is $92
per night
$105 total
includes taxes & fees
Feb 13 - Feb 14
Best Western Executive Hotel Of New Haven - West Haven

About this property

New Haven Village Suites

Aparthotel in Long Wharf
Along with coffee/tea in a common area, this smoke-free aparthotel has conference space and dry cleaning. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Each apartment provides free WiFi and free wired Internet, a flat-screen TV with cable channels, and a kitchen with a refrigerator and a microwave. Comforts include a pillowtop bed and Egyptian cotton sheets, and guests will also find conveniences like a sitting area and a coffee/tea maker.
New Haven Village Suites offers 112 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Haven aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

A complimentary manager's reception is offered on select days. A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 640 square feet (59 square meters) include conference space. This business-friendly aparthotel also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site.

New Haven Village Suites is a smoke-free property.

A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • Coffee and tea in common areas
  • Free manager's reception (select days)

Bedrooms

  • Alarm clock
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 640 square feet of conference space
  • Computer station
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Fee: USD 75 per accommodation per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Free local calls
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Vending machine

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 112 units
  • 12 buildings
  • 2 floors
  • Banquet hall
  • Garden

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Premiere Hotel
Premiere Hotel New Haven
Premiere New Haven
New Haven Premiere Hotel New Haven
New Haven Village Suites Aparthotel
New Haven Village Suites
Village Suites Aparthotel
Village Suites
Premiere Hotel Suites
Haven Village Suites Haven
New Haven Village Suites New Haven
New Haven Village Suites Aparthotel
New Haven Village Suites Aparthotel New Haven

New Haven Village Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 652 out of 2000 reviews" "
Rating 8 - Good. 651 out of 2000 reviews" "
Rating 6 - Okay. 345 out of 2000 reviews" "
Rating 4 - Poor. 194 out of 2000 reviews" "
Rating 2 - Terrible. 158 out of 2000 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Vivian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet had one tiny yogurt cup, sausage patties and potato cubes, no eggs…. Even hard boiled. Just say very limited breakfast included.
Stayed 1 night in Oct 2024

6/10 Okay

Ramona

Traveled with group
Disliked: Amenities
It was okay for the night. But even if you pay in full there is a large deposit that isn’t disclosed on the Expedia listing. It’s pretty noisy at night and many random people walking around. So maybe not the safest or comforting stay. It got the job done for the night but most likely won’t be staying here again.
Stayed 1 night in Oct 2024

8/10 Good

Kobie

Traveled with group
Liked: Amenities, property conditions & facilities
The villa was very nice secure and room was in decent condition Definitely would stay there again
Stayed 2 nights in Oct 2024

8/10 Good

Arqum

Traveled with group
Liked: Cleanliness, room comfort
The large suite has a good amount of space
Decent stay. Got the late suite. Loads of space.
Stayed 1 night in Oct 2024

8/10 Good

Wanxiang

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Disliked: Room comfort
Did not enjoy
The room reeked of cigarette smoke, mold in the bathroom, burn holes in the carpets and countertops. Did not feel safe the whole night and couldn’t wait to get out. Extreme bait and switch.
Stayed 1 night in Oct 2024

10/10 Excellent

Fiifi

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet place
Stayed 3 nights in Oct 2024

10/10 Excellent

Elisha

Liked: Cleanliness, amenities, property conditions & facilities
I was extremely impressed with the welcome and customer service experience. Would definitely recommend to family and friends for future stays.
Stayed 1 night in Oct 2024

6/10 Okay

Aleksandr

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Sarah

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place is awful. We purchased through a third party. I take full responsibility for not reading reviews. Please learn from my mistake! We arrived and a staff expressed concern over cleaning a different room, that’s where our concern started. The room itself was in terrible repair, there were burn marks on the floor. Small bugs were flying around. It wreaked of smoke although stated nonsmoking. We heard yelling outside our door, someone pounding on the walls. We felt so uncomfortable we felt best leaving. Because it was through a third party, we spoke to the front desk staff explaining our unease and requested 2 out of 3 nights be refunded. They agreed and said the third party would call to verify and they would confirm. 2 days later we finally received word that the hotel would refund one night. They had lied to us. Please do not go to this shady establishment.
Stayed 3 nights in Oct 2024

6/10 Okay

Keith

Traveled with family
Disliked: Cleanliness
The property was centrally located in New Haven and breakfast was good, but the inside of the room was very worn out, carpet had stains and closet doors didn't close properly. I'm glad that I had flip flops to use when walking on the carpet.
Stayed 2 nights in Oct 2024

8/10 Good

Thomas

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

james

Business traveler
God bless the maintenance guy
Rooms could be tidier. One of the towel looks used. Bed didn't smell good good or bad but it wasn't pleasant. Shower took too long to warm up water. Receptionists could be friendlier. Saying "good morning" won't hurt them. Explaining one card is for gate and the other for the room door would be helpful. "Free breakfast" without scrambled eggs is not breakfast at all. Orange juice and coffee was delicious and plentiful though. In all, property looks well maintained and if room smelled more fresh I would give it 4 stars. Kudos to the maintenance guy, he gave me the only smile I got in two days
Stayed 2 nights in Oct 2024

4/10 Poor

Patrick

Stayed 1 night in Sep 2024

2/10 Terrible

Rebecca

Traveled with family
Disliked: Cleanliness
Buyer beware
So it is clear we didn't actually stay at the hotel. We traveled to the area for a soccer game. At the game we were talking to a parent who's child plays for the team we were watching. She reported that the team went to this hotel and found it in unsafe, unclean conditions. Doors that didn't lock, horrible odor in the rooms, toilets that required instructions on how flush because they were broken. The team ended up moving to a new hotel. We decided that was enough for us not to bother. We ate the cost and booked elsewhere.
Stayed 1 night in Oct 2024

6/10 Okay

Samantha

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Keiran

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Bridgit

Liked: Cleanliness, amenities, room comfort
Upon entering room, there was a stale odor. Run was clean but not clean. Stains on floor and couch. You could see outside under the entrance door where the seal was missing. There was a noticeable water leak on tge ceiling by the patio door. The towel bar near the bathroom sink was falling off the wall. It was all doable but needs a little lovin'.
Stayed 2 nights in Sep 2024

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities
Lovely suite. Felt like a Queen with so much room. Was ashame I only needed to stay one night. Would have loved taking this setup with me to the Cape for the week!
Stayed 1 night in Sep 2024

10/10 Excellent

Brittany

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Sandra

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
PLEASE DO NOT BOOK THIS HOTEL. Very dirty, really bad smell and then when you complaint, no one to help you. I had the worst experience this weekend. Booked for 2 nights and ended up leaving the next morning. I booked a non-smoking room and they gave me the room with the worst cigarette smell. On top of that, the bathroom had like blood stain in it, took pictures. The rug was disgusting, stain on the walls, bugs in the room. Went to the front desk and she had a nasty attitude and told me "well, I can't do nothing, I Just work in the front, I don't work for maintenance". I requested to be switch to a different room and she says she has no more rooms available. When I asked for the manager, she tells me manager is not there, for me to come back on Monday. That makes no sense, I booked from Friday to Sunday and now she wants me to come back all the way from NY to speak to her manager? Today I have been trying to contact the manager and he's not even responding or returning my calls. Worst experience ever. I will NEVER book with this hotel. I will also report this to better business bureau, I took a couple of pictures.
Stayed 2 nights in Sep 2024

4/10 Poor

Carlos

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
When we arrived, they sent us to a room that was still being fixed. They were workers in it so we had to go back and get another one. I burned my hand when I turned the water on. The water is illegally hot. It was scalding. The shower had no cold at all, only too hot to scalding.
Stayed 1 night in Sep 2024

2/10 Terrible

Ben

Disliked: Cleanliness, amenities, room comfort
We checked out after 30 minutes. Lady behind the desk was nice and apologetic but the place itself was really bad. It’s nothing like the pictures, stains everywhere in the room, stinks of smoke and weed, very dated and unsafe vibe about it. The place felt incredibly unsafe with only a flimsy lock to close the door. We wouldn’t have slept a wink that night so paid to go elsewhere at the last minute and checked out. Pictures of the place need updating. I’d say read the other recent reviews on here before you commit.
Stayed 1 night in Sep 2024

8/10 Good

Robert

Stayed 1 night in Sep 2024