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The Best Way Inn

2.0 star property

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Photo gallery for The Best Way Inn

Reception
Economy Room | Free WiFi
Vending machine
Exterior
Comfort Room | Free WiFi

Reviews

4.6 out of 10

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi
$93
includes taxes & fees
Sep 11 - Sep 12

Explore the area

View in a map
45 Pond Lily Ave, New Haven, CT, 06515
  • Southern Connecticut State University
    ‪4 min drive‬
  • Yale University
    ‪7 min drive‬
  • Yale-New Haven Hospital
    ‪7 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Free WiFi

Deluxe Room

  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Free WiFi

Comfort Room

  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

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Property grounds

New Haven Inn

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
2.0 out of 5, 735 reviews
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About this property

The Best Way Inn

Motel in West New Haven
A 24-hour front desk and free self parking are available at this motel. Housekeeping is available once per stay.
The Best Way Inn offers 47 accommodations. This New Haven motel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bathtubs or showers. Housekeeping is provided once per stay.

Onsite uncovered self parking is complimentary.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free uncovered self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (once per stay)

Accessibility

  • No elevator

Room amenities

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Soap
  • Toilet paper

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Reviews

The Best Way Inn Reviews

4.6

5.0/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

4.0/10

Property conditions & facilities

4.0/10

Eco-friendliness
Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 3 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 3 out of 7 reviews

Reviews

2/10 Terrible

Vishnu

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was an absolute nightmare. The room was completely uninhabitable with a strong cigarette smell, visible mold, a leaking toilet, and dirty sheets. There were even stains on the bed. It was advertised online as clean and smoke-free, but that was false advertising. The conditions were unsafe and disgusting. When we complained, we were told there were no other rooms available, leaving us with no choice but to sleep in our car after paying for a room. This is a serious health and safety concern, and I believe health inspectors need to step in to make sure this property meets even basic standards. It’s shocking that an establishment like this is still open and partnered with a major company like Expedia. I strongly urge future travelers to avoid this place at all costs.
Room 129 Proof of Unsafe and Unsanitary Conditions – Photos Attached
Room 129 Proof of Unsafe and Unsanitary Conditions – Photos Attached
Room 129 Proof of Unsafe and Unsanitary Conditions – Photos Attached
Room 129 Proof of Unsafe and Unsanitary Conditions – Photos Attached
Stayed 1 night in Sep 2025

2/10 Terrible

Zachary

Black Mold in the bathroom caused me discomfort. They need to remediate and make it safe
Stayed 1 night in Aug 2025

2/10 Terrible

paul

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Gail

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was helpful. The room was clean. The place needs some repairs.
Stayed 1 night in Jun 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service
Clean and friendly staff
Stayed 1 night in May 2025

6/10 Okay

Angel

Liked: Staff & service
No phone or microwave
Stayed 1 night in May 2025

6/10 Okay

monette

Disliked: Property conditions & facilities
Basic room was there for 1 night had to go buy towels and washcloths they only provide 1 set that didnt look to clean the toilet seat was broken area looked unsafe
Stayed 1 night in Apr 2025