AC Hotel by Marriott New Orleans French Quarter

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel by Marriott New Orleans French Quarter

View from property
Lobby lounge
Courtyard
Lobby
Front of property - evening/night

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Parking available
  • 24/7 front desk

Explore the area

Map
221 Carondelet St, New Orleans, LA, 70130
  • Canal Street
    3 min walk
  • Bourbon Street
    3 min walk
  • Saenger Theatre
    9 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    28 min drive

Room options

Room, 1 King Bed (Hearing Accessible)

  • 236.8 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, No Windows

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

  • 236.8 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • 240 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, No Windows (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 2 Double Beds

Room, 2 Double Beds, No Windows

  • Sleeps 2
  • 2 Double Beds

Room, 2 Double Beds

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 240 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

AC Hotel by Marriott New Orleans French Quarter

4-star hotel in New Orleans Central Business District
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
AC Hotel by Marriott New Orleans French Quarter offers 220 accommodations with laptop-compatible safes and complimentary newspapers. 47-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2196 square feet (204 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff. Parking is available onsite for a surcharge.

AC Hotel by Marriott New Orleans French Quarter is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
AC Kitchen - This café serves breakfast only.
AC Lounge - This lobby lounge serves dinner and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 47 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,196 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1871
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: USD 1.75

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14 per person
  • Covered valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cotton Exchange Downtown
Cotton Exchange Downtown New Orleans
Cotton Exchange Hotel
Cotton Exchange Hotel Downtown New Orleans
Cotton Hotel
AC Hotel New Orleans French Quarter
AC Hotels by Marriott New Orleans Bourbon
AC Hotel by Marriott New Orleans French Quarter Hotel
AC Hotel by Marriott New Orleans French Quarter New Orleans

AC Hotel by Marriott New Orleans French Quarter Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 509 out of 1004 reviews" "
Rating 8 - Good. 261 out of 1004 reviews" "
Rating 6 - Okay. 132 out of 1004 reviews" "
Rating 4 - Poor. 52 out of 1004 reviews" "
Rating 2 - Terrible. 50 out of 1004 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Toni

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

melanie, detroit

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to French Quarter
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Room and bathroom was too small for what we paid. AC did not blow cool enough on 65 degrees.
Stayed 1 night in Sep 2024

10/10 Excellent

DEONTRAY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside needed a tkc
Stayed 1 night in Sep 2024

10/10 Excellent

shenequa

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Cleveland

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The front guest staff was so welcoming and I arrived ahead of the Hurricane Francine and they allowed me to my room ahead of scheduling. That was very accommodating and appreciated.
Stayed 2 nights in Sep 2024

10/10 Excellent

Amanda

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Sheronda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, excellent location. Wish there was better lighting in the room… but great for convenience and price
Stayed 4 nights in Sep 2024

10/10 Excellent

Leyaunte Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it will definitely book again
Stayed 3 nights in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Aug 2024

10/10 Excellent

Edna Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Place is very convenient!!! Close to the French Quarter but far enough to avoid noise
Stayed 2 nights in Aug 2024

8/10 Good

Afferica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Bryon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Quoryet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my fiancé stayed here this weekend for his birthday weekend. The location was really convenient. Hotel staff was really nice, check in was fast and easy, no lines. We requested a late check out, was done with no problem. Didn’t realize it was on the same street as bourbon (like connecting street). Would stay here again. Wish it had a pool but that’s it. Also, was kinda warm in the room even though we had the air on 65 (the lowest)
Stayed 2 nights in Aug 2024

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Kelsey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Staff was super friendly! And the location is excellent!
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around
Stayed 3 nights in Aug 2024

6/10 Okay

Jymecia

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very friendly and helpful
Stayed 4 nights in Aug 2024

8/10 Good

Aishauna

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel from the room to the staff to services were perfect
Stayed 3 nights in Aug 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to locate and the staff were friendly and accommodating. The hotel is conveniently located and easy to navigate.
Stayed 2 nights in Aug 2024