See all properties

AC Hotel by Marriott New Orleans French Quarter

4.0 star property

Choose dates to view prices

Photo gallery for AC Hotel by Marriott New Orleans French Quarter

View from property
Front of property - evening/night
Lobby lounge
Lobby
Courtyard

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly

Explore the area

Map
221 Carondelet St, New Orleans, LA, 70130
  • Bourbon Street
    ‪3 min walk‬
  • Caesars Superdome
    ‪13 min walk‬
  • National World War II Museum
    ‪17 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Hearing Accessible)

  • 236.8 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, No Windows

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, No Windows

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Mobility Accessible, Tub)

  • 236.8 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

  • 240 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, No Windows (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, No Windows (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, No Windows

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, No Windows

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 240 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Crowne Plaza New Orleans French Qtr - Astor by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, (4189)
The price is $109
per night
$129 total
includes taxes & fees
Apr 7 - Apr 8
Crowne Plaza New Orleans French Qtr - Astor by IHG

About this property

AC Hotel by Marriott New Orleans French Quarter

4-star hotel in New Orleans Central Business District
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
AC Hotel by Marriott New Orleans French Quarter offers 220 accommodations with laptop-compatible safes and complimentary newspapers. 47-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2196 square feet (204 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff. Parking is available onsite for a surcharge.

AC Hotel by Marriott New Orleans French Quarter is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
AC Kitchen - This café serves breakfast only.
AC Lounge - This lobby lounge serves dinner and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 47 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,196 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1871
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: USD 1.75

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14 per person
  • Covered valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cotton Exchange Downtown
Cotton Exchange Downtown New Orleans
Cotton Exchange Hotel
Cotton Exchange Hotel Downtown New Orleans
Cotton Hotel
AC Hotel New Orleans French Quarter
AC Hotels by Marriott New Orleans Bourbon
AC Hotel by Marriott New Orleans French Quarter Hotel
AC Hotel by Marriott New Orleans French Quarter New Orleans

AC Hotel by Marriott New Orleans French Quarter Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 503 out of 1005 reviews
Rating 8 - Good. 261 out of 1005 reviews
Rating 6 - Okay. 138 out of 1005 reviews
Rating 4 - Poor. 52 out of 1005 reviews
Rating 2 - Terrible. 51 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2024

6/10 Okay

Tamra

Traveled with family
Stayed 1 night in Dec 2024

6/10 Okay

Evgenii

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Nice location for the price
Stayed 2 nights in Dec 2024

6/10 Okay

Candice

Stayed 3 nights in Nov 2024

10/10 Excellent

Alexander

Traveled with group
Stayed 3 nights in Dec 2024

6/10 Okay

Elijah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Ralph Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Kanal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a good property. About 5-10 minute walking distance from Bourbon Street. Only downside is one of the elevators was out of service for the entire stay, which made it difficult and longer to get to the handicapped accessible rooms for 2 of the elderly guests with walkers. Other than that, it was fine.
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Shower temperature
No hot water
Stayed 1 night in Dec 2024

8/10 Good

Shane Anthony

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Mato

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff
Stayed 3 nights in Oct 2024

6/10 Okay

HAN

Traveled with family
Liked: Cleanliness
The hotel is 2 blocks from canal street and really convenenient to walk around. The room has modern contemporary look. It feels clean. What we didnt like: the staffs were nice but none smiled at us during our stay. Noone offered rolling cart to help with our luggages. While holiday in next door had their staffs greeting guests outside and offered help. The elevator in the main lobby was down so we had to use the one in the back. It would not be a problem if we didnt have 2 elders with us climbed up and down the stairs to get to the room once we got out from elevator. The instruction to the room was not clear either. We had to make a whole circle to find our room which is on the right to elevator. The bathroom has no trash can which i found its annoying. Also water drainned really slow in the shower which almost flooded if we showered for too long. The phone in the room to front fesk always busy or no work. The looby is small. The hotel is overal small and narrow.
Stayed 2 nights in Dec 2024

10/10 Excellent

kelsey p

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Tramel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kattia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend
Stayed 3 nights in Sep 2024

6/10 Okay

ricardo

Stayed 3 nights in Nov 2024

6/10 Okay

Arzan

Traveled with family
Good enough
Good enough, room a little dirty. Staff was very nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mike

Traveled with partner
Everything about the hotel experience was wonderful. The staff are all great.
Stayed 7 nights in Nov 2024

10/10 Excellent

Moureen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure staying at the AC Hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

FLOYD

Stayed 2 nights in Oct 2024

8/10 Good

Natalee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at AC Marriott. This property was clean and had a great shower. Gym was good and had a free laundry which was great. Parking was expensive but seemed to be the going price for New Orleans. Only downfall was the noise from outside is very loud this will wake you during the night. The base from cars outside shakes the whole room this goes on for sometime as they tend to do laps, it does eventually stop.
Stayed 2 nights in Nov 2024

8/10 Good

Daniel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice for the money
Stayed 3 nights in Nov 2024

8/10 Good

Nahun

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Earnest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied Stay…..!
Room Was Very Nice…, Clean.., And Tha Service Was Wonderful…, Will Stay Again…, Keep Up Tha Good Work Team……!!!!!
Stayed 2 nights in Nov 2024