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Andrew Jackson Hotel, a French Quarter Inns Hotel

3.0 star property

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Photo gallery for Andrew Jackson Hotel, a French Quarter Inns Hotel

View from room
1 bedroom, premium bedding, blackout drapes, iron/ironing board
Interior entrance
Front of property
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
919 Royal St, New Orleans, LA, 70116
  • Bourbon Street
    ‪2 min walk‬
  • Jackson Square
    ‪5 min walk‬
  • Canal Street
    ‪13 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room - One Queen Bed

1 bedroom, premium bedding, blackout drapes, iron/ironing board

Standard Room - One Queen Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Basic Double Room, 1 Double Bed

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 2 Queen Beds

Superior Suite, 2 Queen Beds | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Superior Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room - Two Queen Beds

Standard Room - Two Queen Beds | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Standard Room - Two Queen Beds

7.2 out of 10
Good
(10 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony

View from room

Superior Room, 1 King Bed, Balcony

7.6 out of 10
Good
(4 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room - One King Bed

Standard Room - One King Bed | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Standard Room - One King Bed

8.4 out of 10
Very good
(8 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Andrew Jackson Hotel, a French Quarter Inns Hotel

3-star hotel in French Quarter
This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a garden and a front-desk safe.
Andrew Jackson Hotel, a French Quarter Inns Hotel offers 21 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains.

Andrew Jackson Hotel, a French Quarter Inns Hotel features tour/ticket assistance, a garden, and concierge services. Public areas are equipped with complimentary wireless Internet access.

Andrew Jackson Hotel, a French Quarter Inns Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 47.90 per night)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Built in 1830
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

More

  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 5.1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 45 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 47.90 per night (1640 ft away)
  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 5.1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Andrew Jackson Hotel New Orleans
Andrew Jackson New Orleans
Hotel Andrew Jackson
Andrew Jackson Hotel a French Quarter Inns Hotel
Andrew Jackson Hotel® a French Quarter Inns® Hotel
Andrew Jackson Hotel, a French Quarter Inns Hotel Hotel
Andrew Jackson Hotel, a French Quarter Inns Hotel New Orleans

Andrew Jackson Hotel, a French Quarter Inns Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 415 out of 1002 reviews
Rating 8 - Good. 304 out of 1002 reviews
Rating 6 - Okay. 140 out of 1002 reviews
Rating 4 - Poor. 86 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Wayne

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Apr 2025

10/10 Excellent

Kelsey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was my second stay at the Andrew Jackson. It’s an amazing location within walking distance to everything you’ll want in the Quarter.
Stayed 5 nights in Mar 2025

8/10 Good

Jenna

Liked: Cleanliness, staff & service
Historical charm great location a bit old or run down in bathrooms but still great choice
Stayed 5 nights in Apr 2025

2/10 Terrible

Eugenia

Disliked: Cleanliness
Stayed 3 nights in Apr 2025

8/10 Good

GWENDOLYN

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed this hotel. It is full of New Orleans history and charm. The room was beautiful, clean, and spacious. The staff were personable and fun. My only complaint is that we paid for an upgrade to alleviate street noise. While we were not directly on the street, our window did face an alley that came off Rue Royal. Just as we settled in for the night, there were several bursts of loud noise (music and party goers) that echoed through that alley. Of course, we know it's the French Quarter and noise is part of that. But paying for an upgrade that is marketed to alleviate the noise is a bit tricky.
Stayed 1 night in Apr 2025

8/10 Good

Greg

Stayed 1 night in Apr 2025

8/10 Good

karen

Traveled with group
Liked: Staff & service
If you are looking for an authentic New Orleans experience this is the place for you. It could use a few upgrades (mattress) but what it lacked in upgrades was made up by the staff. Abbey was the best!
Stayed 4 nights in Mar 2025

10/10 Excellent

Pup

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No ice machine
Stayed 6 nights in Mar 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Amy

Traveled with family
Disliked: Staff & service
I paid Expedia for this hotel, but ( seems they didn't pay the hotel). Hotel demanded payment at checkout. Neither hotel nor Expedia will refund. Crappy customer service.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location, excellent value

Fabulous location! Right in the middle of everything in the Quarter. The hotel staff was wonderful. Our room was spacious, we had good hot water, the beds were comfy and everyone was super sweet to our dogs.
Stayed 1 night in Mar 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. It was walking distance from Bourbon Street, many shops, bars, and restaurants. It was in a quiet area. The rooms could use some attention. The floor in our room needed some fixing. But overall great place!
Stayed 5 nights in Mar 2025

6/10 Okay

Roger

Traveled with group, Traveled with family
Disliked: Amenities
Need to do upgrades minor repairs .paint pilling on the outside rooms Needs Upgrades Upgrades repairs
Stayed 4 nights in Mar 2025

6/10 Okay

Heather

Traveled with partner
Liked: Cleanliness, staff & service
Old fashioned hotel, clean, no coffee maker in the room, no hot water in the shower.
Stayed 3 nights in Jan 2025

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service
I recieved an additional charge on my credit card that I was not aware of. I was suposed to pay 43.68 at the property, but I was charged an extra 48.64 for a total of 92.32. they say it's a credit card processing fee that was not part of my receipt from Expieda. the only thing I was told to pay at the hotel 43.68 destination fee and other fees.
Stayed 4 nights in Mar 2025

10/10 Excellent

Monica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience staying here. Will come back.
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to everything. Great staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Very nice small hotel right on Royal St. staff is fantastic, especially Abby at the front desk. My only issue is don’t stay in room 101 it’s a 2 queen and is the only room ground level on Royal street and connected to the lobby. It is loud from 10am with street performers until forever and you can hear everyone come in the building and conversations of people walking past. It’s a famous building so tours stop outside your room all the time and you can hear everything.
Stayed 3 nights in Feb 2025

2/10 Terrible

RICHARD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

We stayed here super bowl weekend so knew the prices were inflated. We spent a tremendous amount of money to stay here. The pictures on the web site looked great. The hallway to our room was very dirty. The room itself was disgusting. The bed sheets were brown. We asked for new sheets and those weren't much better. The vents in the room had black mold and the other one was caked with dirt and dust. I had white sox that I wore in the room and the bottoms became black from walking on the floors. The bathroom vanity was so close to the sink yo were almost hitting your knees and the vent in that room was falling off. I have never in my life stayed in such a dirty, disgusting room. The only redeeming factor of the hotel was its' location.
Stayed 3 nights in Feb 2025

2/10 Terrible

Kim

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paint peeling in bathroom and bedroom on ceiling and doorway. Vent in the bathroom and bedroom on the ceiling were dirty and rusted. Water and sink had no pressure had to wash hands in the bathtub. When checking out exiting the room and going down to the lobby. A gentleman was sitting on the steps that was homeless. Safety is a major issue.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted my husband to have a real New Orleans experience, and they did not disappoint. I did have to work on an end table because there are no desks, so I could have stood a little more facility, but we did get one of the smaller rooms! the staff was friendly, there was free coffee, and it was conveniently located to everything we needed!
Stayed 3 nights in Dec 2024