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Crowne Plaza New Orleans French Qtr - Astor by IHG

4.0 star property

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Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Relax by the rooftop pool surrounded by lush greenery and lounge chairs.
Experience the vibrant energy of the city, where historic and modern architecture blend seamlessly amidst bustling streets lined with palm trees.
Enjoy al fresco dining on the balcony with a city view, surrounded by tables set with tablecloths and comfortable chairs.
Step into a classic lobby with a grand staircase, plush seating area, and elegant chandelier.
Relax in the spacious seating area, surrounded by elegant design and sophisticated lighting.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Canal Street
    ‪1 min walk‬
  • Caesars New Orleans Casino
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

8.0 out of 10
Very good
(14 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(5 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub (Mobility)

7.0 out of 10
Good
(14 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Communications)

7.8 out of 10
Good
(13 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible (Communications)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (New Orleans View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (New Orleans View)

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(139 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(37 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.2 out of 10
Very good
(94 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Alexa Tower)

7.8 out of 10
Good
(74 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Alexa Tower)

7.4 out of 10
Good
(60 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (New Orleans View)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (New Orleans View)

7.2 out of 10
Good
(22 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (French Quarter View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (French Quarter View)

7.4 out of 10
Good
(8 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (High Floor)

7.2 out of 10
Good
(31 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Windowless)

Suite, 1 King Bed (Windowless) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Windowless)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Canal Street View)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Canal Street View)

7.8 out of 10
Good
(7 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Canal Street View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Canal Street View)

7.6 out of 10
Good
(26 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Canal Street View, Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Canal Street View, Alexa Tower)

7.0 out of 10
Good
(22 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Canal Street View, Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Canal Street View, Alexa Tower)

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

4.5-star hotel in French Quarter
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and valet parking.
Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza New Orleans French Qtr - Astor by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 20 meeting rooms. Event facilities measuring 32000 square feet (2973 square meters) include conference space. This luxury hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Crowne Plaza New Orleans French Qtr - Astor by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Dickie Brennan’s Bourbon - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business center
  • 32,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 14 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 27.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit coolers in guestrooms.

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1936 out of 4755 reviews
Rating 8 - Good. 1071 out of 4755 reviews
Rating 6 - Okay. 743 out of 4755 reviews
Rating 4 - Poor. 457 out of 4755 reviews
Rating 2 - Terrible. 548 out of 4755 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
The property is perfectly located on Canal St which gives you immediate access to Streetcar s
Stayed 4 nights in Apr 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service
Very welcoming and accommodating staff. Comfortable beds. Great location. Thank you.
Stayed 1 night in Apr 2025

8/10 Good

LaToya

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was fine. Location is great, but noisy outdoors from Bourbon St.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jose

Stayed 2 nights in Apr 2025

8/10 Good

Julia

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

2/10 Terrible

Ibis

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
First day there the room was dirty and old. Second day we ask for the room to be cleaned and our door was left open for hours when we called downstairs we were told to speak with the mgr the next morning. No one came to see if anything was missing etc. 3 day we again asked for the room to be cleaned dirt was left in touch no one vacuum and stain bath towel and sheet was placed in our room Disappointed and I want My money back
Stayed 3 nights in Apr 2025

2/10 Terrible

Kelli

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here. Close it!!

Don't ever stay at the Crown Plaza Astor in French Quarter. Here's why ... Homeless people on the street greet you. Then there were bums picking up discarded cigarette butts in front of the hotel. There is no bathroom in the lobby, a crappy $24 breakfast buffet, saggy furniture in the lobby, chairs really low to the ground. Upstairs, the carpet in the hallways are dirty and stained. The hotel is dated / tired. Our first room, broken (laying to the side) closet door, dirty floor, and dirty window. The second room had a running toilet, no hangers, A MOUSE 🐀 in my room!!, leaky shower, dirty exhaust vents and stained linens. In all fairness, they were going to move my room again but I was done by then. Never ever stay at this hotel!! I also received no compensation for the troubles.
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location… however the incidental is $60 per night not $20 as mentioned. Kind of put a damper on my stay!
Stayed 2 nights in Apr 2025

8/10 Good

Terry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything except the destination fee per night.
Stayed 4 nights in Apr 2025

6/10 Okay

Michele J, Metlakatla

Stayed 3 nights in Apr 2025

4/10 Poor

NOREEN, Malverne

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My room was noisy with the elevator shaft and it smell moldy. Bathroom needs to be updated. Should offer room service everyday. Don’t think I will be using this hotel again.
Stayed 4 nights in Apr 2025

2/10 Terrible

Edwina

Disliked: Cleanliness, amenities, property conditions & facilities
The staff were very professional, however the room smells, the room we stayed in had bed bugs. The manager and team were made aware of it (I showed them the video of the bedbugs crawing on the headboards) and they told me they will contain the room and clean it and do proper inspection for the next guests. The ice machine was very dirty. The location is wonderful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica

Stayed 1 night in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michele, Metlakatla

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Marguerite, Youngsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Bartosz

Liked: Cleanliness, amenities, property conditions & facilities
clean, easy to get to and comfortable!
Stayed 1 night in Mar 2025

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and friendly. Would be if lobby bar was open
Stayed 2 nights in Apr 2025

10/10 Excellent

Eponine

Stayed 3 nights in Apr 2025

10/10 Excellent

Pearl

Stayed 1 night in Apr 2025

8/10 Good

Katie

Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Location of hotel is convenient
Stayed 4 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Eudocia

Stayed 4 nights in Apr 2025