Crowne Plaza New Orleans French Qtr - Astor by IHG

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Where to?

Dates

July 2025

August 2025

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Room service
Bar
Housekeeping

Explore the area

739 Canal Street at Bourbon, New Orleans, LA, 70130

Bourbon Street
‪1 min walk‬
Canal Street
‪1 min walk‬
Caesars New Orleans Casino
‪10 min walk‬
New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
‪22 min drive‬

Room options

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Very good

350 sq ft
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Very good

350 sq ft
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible Bathtub (Mobility)

Good

350 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible (Communications)

Good

350 sq ft
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible (Communications)

350 sq ft
Sleeps 4
2 Queen Beds

Junior Suite, 1 King Bed

400 sq ft
City view
Sleeps 2
1 King Bed

Room, 1 King Bed (New Orleans View)

325 sq ft
City view
Sleeps 2
1 King Bed

Suite, 2 Queen Beds

400 sq ft
Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds

Good

325 sq ft
Sleeps 4
2 Queen Beds

Standard Room

Very good

300 sq ft
Sleeps 2
1 Twin Bed

Standard Room, 1 King Bed

Very good

325 sq ft
Sleeps 2
1 King Bed

Suite, 1 Bedroom

400 sq ft
Sleeps 5
1 Twin Bed and 1 Double Sofa Bed

Room, 1 King Bed (Alexa Tower)

Good

300 sq ft
Sleeps 2
1 King Bed

Room, 2 Queen Beds (Alexa Tower)

Good

350 sq ft
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds (New Orleans View)

Good

325 sq ft
City view
Sleeps 4
2 Queen Beds

Room, 1 King Bed (French Quarter View)

Good

325 sq ft
City view
Sleeps 2
1 King Bed

Room, 2 Queen Beds (High Floor)

Good

325 sq ft
City view
Sleeps 4
2 Queen Beds

Suite, 1 King Bed (Windowless)

Sleeps 4
1 King Bed

Room, 2 Queen Beds (Canal Street View)

Good

325 sq ft
Sleeps 4
2 Queen Beds

Room, 1 King Bed (Canal Street View)

Good

325 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed (Canal Street View, Alexa Tower)

Good

City view
Sleeps 2
1 King Bed

Room, 2 Queen Beds (Canal Street View, Alexa Tower)

Exceptional

City view
Sleeps 4
2 Queen Beds

Similar properties

Pool
Free WiFi
Restaurant
Air conditioning

$133 nightly

includes taxes & fees

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

4.5-star hotel in French Quarter

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and valet parking.

Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza New Orleans French Qtr - Astor by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 20 meeting rooms. Event facilities measuring 32000 square feet (2973 square meters) include conference space. This luxury hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Crowne Plaza New Orleans French Qtr - Astor by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Dickie Brennan’s Bourbon - Onsite restaurant.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Valet parking on site (USD 49 per day; includes in/out privileges)
RV/bus/truck parking on site

Food and drink

Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
A bar/lounge
A restaurant

Restaurants on site

Dickie Brennan’s Bourbon

Things to do

Gym
Outdoor pool

Family friendly

Grocery/convenience store
Outdoor pool

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Luggage storage
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

20 meeting rooms
24-hour business center
32,000 square feet of conference space
Computer station

Outdoors

Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator (40 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (48 inches high)

14 floors
2 buildings
Ballroom
Banquet hall
Reception hall
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Hypo-allergenic bedding
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Limited room service

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 4 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 20.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: USD 27.57 per accommodation, per night

The resort fee includes:

Additional inclusions

We have included all charges provided to us by the property.

Optional extras

Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
Valet parking fee: USD 49 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not permit coolers in guestrooms.

We should mention

Pool access available from 8:00 AM to 8:00 PM

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter

Crowne Plaza New Orleans French Quarter

Astor Crowne Plaza New Orleans Hotel

Astor Crowne Plaza Hotel

Astor Crowne Plaza New Orleans

Astor Crowne Plaza

Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

7.6

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

2/10 Terrible

Corinna

Apr 16, 2025

Stayed 2 nights in Apr 2025

6/10 Okay

Shea

Traveled with family

Apr 16, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

This property is historic and in a great location, but that's about it. It is so run down, carpet is dirty, plaster breaking off, what looks like vomit on the hallway for multiple days. Our original room flooded and water came out I'd the bottom of the toilet because there was a bad caulk job. To fix the problem they first just brought us more towels. They did finally change our rooms once we showed them how serious the problem was. If you don't plan on staying in the hotel much and just want a good location then it will be fine. Otherwise, I would skip!

Stayed 3 nights in Apr 2025

10/10 Excellent

Shelly

Traveled with family

Apr 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great. Definitely would be staying there again.

Stayed 2 nights in Apr 2025

10/10 Excellent

Ahmad

Apr 16, 2025

Liked: Cleanliness, staff & service, amenities

Great overall

Stayed 1 night in Apr 2025

6/10 Okay

Peggy

Traveled with family

Apr 16, 2025

Liked: Amenities

Disliked: Cleanliness, property conditions & facilities

Price was fair, and location couldn’t be beat. However, hotel was in need of updating and a good cleaning. Room was okay, but hallways and elevators were in need of vacuuming.

Stayed 4 nights in Apr 2025

4/10 Poor

Vickie Vander

Apr 16, 2025

Stayed 3 nights in Mar 2025

8/10 Good

Tracy

Apr 15, 2025

Liked: Staff & service, property conditions & facilities, room comfort

decent place right by Bourbon St.

no bathroom in lobby area. staff were friendly, especially the ones storing luggage.

Stayed 1 night in Apr 2025

6/10 Okay

Michael

Traveled with family

Apr 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Got off to a bad start, as your parking contractor was overwhelmed. When I arrived, they would not let me leave my car, so my wife had to unpack my car, check in, and bring everything to the room while i sat in my car in front of the hotel for One hour and forty minutes. Never had anything like this happen anywhere before. The room was neat, clean and well furnished but the walls were thin, and the hotels were full of fraternity kids having parties and loud discussions in the halls. Finally room 928 somehow was load all night long from the sounds of the elevator mechanicals running lojudly everytime they were operated.

Stayed 2 nights in Apr 2025

6/10 Okay

Caroline

Traveled with family

Apr 15, 2025

Liked: Cleanliness

Disappointed stay

Hotel is in dire need of the bedrooms being revamped. Bathrooms very old, bed creaking every time moved on it. Was very disappointed

Stayed 5 nights in Apr 2025

6/10 Okay

Michelle

Apr 15, 2025

Liked: Cleanliness, staff & service

Stayed 3 nights in Apr 2025

4/10 Poor

Dominic

Traveled with partner

Apr 15, 2025

Disliked: Staff & service, amenities, property conditions & facilities

It wasn’t the best stay. It was in walking distance. They didn’t come to our room enough for towels and wash rags. Hotel was old. They didn’t contact me to get my room. I had to wait literally all day to get early check in. I would not stay again.

Stayed 3 nights in Apr 2025

8/10 Good

Michael

Traveled with family

Apr 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2025

6/10 Okay

David

Apr 14, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Good location and staff. Tired building in need of

A bit tattered and torn around the edges, with a renovation needed. Staff were great….location was great. Very noisy at the front of the hotel.

Stayed 3 nights in Apr 2025

4/10 Poor

Kimberly

Traveled with family

Apr 14, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The shower curtain looked orange. There was black mold in the shower grout. There was no courtesy water downstairs. The only coffee available was the carrot in your room, but with the mold in the shower, I was hesitant to use it. uld have put which there was

Stayed 1 night in Apr 2025

6/10 Okay

George

Apr 14, 2025

Liked: Cleanliness

Reasonably priced and decent hotel. Long wait to check in and definitely some areas needed maintenance but I’d stay here again.

Stayed 2 nights in Mar 2025

10/10 Excellent

Angelique

Apr 14, 2025

Stayed 1 night in Apr 2025

6/10 Okay

Madison

Traveled with partner

Apr 14, 2025

Disliked: Cleanliness

an additional “service charge” is charged to the card on file when you check in which confused me bc my original booking included the “service charge”. there was also unflushed urine in the toilet in the bathroom. other than that it was fine for the night.

Stayed 1 night in Apr 2025

8/10 Good

Tammy

Apr 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The first couple nights I was there, we're perfectly fine. However, the last night was a Friday night and you can hear everything that goes on in the hallways. There's a huge gap in the door where light shines through as well as the noise. They were drunk people stumbling, yelling, and laughing throughout the hallways until about 4:00 a.m.. otherwise no complaints. I did not complain about the noise because after all, this is New Orleans during French Quarter Festival. LOL

Stayed 3 nights in Apr 2025

10/10 Excellent

Krystal

Traveled with partner

Apr 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect location! We literally was in walking distance of canal and bourbon st! The restaurant in the hotel oysters were the best in the city!! Will def book this as my place to stay every time I visit NOLA

8/10 Good

Lawrence

Apr 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

N/A

Stayed 5 nights in Apr 2025

10/10 Excellent

Anna

Apr 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Apr 2025

2/10 Terrible

Clinton, Union

Apr 13, 2025

Disliked: Staff & service, property conditions & facilities

1-10 =- 0

Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Traveled with group, Business traveler

Apr 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

2/10 Terrible

Muaoz

Traveled with group

Apr 12, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Terrible Experience – Don’t Waste Your Money! Stayed: April 4th–7th, 2025 I had a horrible stay at Crowne Plaza New Orleans French Quarter – Astor. From the moment I arrived, things went downhill. The front desk staff were rude and unhelpful, acting like they were doing me a favor just by checking me in. My room was dirty – hair in the bathroom, stains on the carpet, and the sheets looked like they hadn’t been changed. The air conditioner barely worked, and the hallway constantly smelled musty and old. The noise from Bourbon Street was unbearable at night, and the windows did nothing to block it out. Housekeeping never showed up once during my 3-night stay, even after I called and asked for towels and trash removal multiple times. The elevators were painfully slow and always crowded. Also, the hotel charges a “resort fee” for amenities that either didn’t work or didn’t exist. Overall, this place is overpriced, outdated, and completely disappointing. I expected so much more from a Crowne Plaza. I’ll never stay here again, and I don’t recommend it to anyone.

Stayed 3 nights in Apr 2025

6/10 Okay

Yvonne

Apr 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The conditions of the property overall was good. My issue was at checkout. I booked my stay on Expedia and was charged a one night fee of $209. I I had a remaining Hotel balance of $675. When i checked out, i was charged by the hotel $930. I have made multiple attempts to contact the property about them overcharging me, and their accounting office wont return my phone call. PAY UP FRONT OR BE OVERCHARGED!!

Stayed 3 nights in Apr 2025

Crowne Plaza New Orleans French Qtr - Astor by IHG

Choose dates to view prices

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Reviews

Popular amenities

Explore the area

Room options

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

Room, 1 King Bed, Accessible Bathtub (Mobility)

View all photos for Room, 1 King Bed, Accessible (Communications)

Room, 1 King Bed, Accessible (Communications)

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Room, 2 Queen Beds, Accessible (Communications)

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

View all photos for Room, 1 King Bed (New Orleans View)

Room, 1 King Bed (New Orleans View)

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

View all photos for Standard Room

Standard Room

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

View all photos for Room, 1 King Bed (Alexa Tower)

Room, 1 King Bed (Alexa Tower)

View all photos for Room, 2 Queen Beds (Alexa Tower)

Room, 2 Queen Beds (Alexa Tower)

View all photos for Room, 2 Queen Beds (New Orleans View)

Room, 2 Queen Beds (New Orleans View)

View all photos for Room, 1 King Bed (French Quarter View)

Room, 1 King Bed (French Quarter View)

View all photos for Room, 2 Queen Beds (High Floor)

Room, 2 Queen Beds (High Floor)

View all photos for Suite, 1 King Bed (Windowless)

Suite, 1 King Bed (Windowless)

View all photos for Room, 2 Queen Beds (Canal Street View)

Room, 2 Queen Beds (Canal Street View)

View all photos for Room, 1 King Bed (Canal Street View)

Room, 1 King Bed (Canal Street View)

View all photos for Room, 1 King Bed (Canal Street View, Alexa Tower)

Room, 1 King Bed (Canal Street View, Alexa Tower)

View all photos for Room, 2 Queen Beds (Canal Street View, Alexa Tower)

Room, 2 Queen Beds (Canal Street View, Alexa Tower)

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About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions