Crowne Plaza New Orleans French Qtr - Astor

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor

Exterior
Lobby
Exterior
Outdoor pool, sun loungers
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym
  • Parking available
  • Air conditioning

Explore the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Canal Street
    ‪1 min walk‬
  • Saenger Theatre
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪27 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, View

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room (City View)

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Leisure)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

Room, 1 King Bed, Tower (Alexa)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Tower (Alexa)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, View

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, View

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, View, Tower

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza New Orleans French Qtr - Astor

4.5-star hotel in French Quarter
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and valet parking.
Crowne Plaza New Orleans French Qtr - Astor offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza New Orleans French Qtr - Astor features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 20 meeting rooms. Event facilities measuring 32000 square feet (2973 square meters) include conference space. This luxury hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Crowne Plaza New Orleans French Qtr - Astor is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Dickie Brennan’s Bourbon - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business center
  • 32,000 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit coolers in guestrooms.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1515 out of 3889 reviews" "
Rating 8 - Good. 897 out of 3889 reviews" "
Rating 6 - Okay. 621 out of 3889 reviews" "
Rating 4 - Poor. 394 out of 3889 reviews" "
Rating 2 - Terrible. 462 out of 3889 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Patrick, Long Branch

Stayed 4 nights in Sep 2024

6/10 Okay

Chadwick

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary, Sumrall

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were less than friendly at the check in desk but the property is very convenient to see French Quarter. Very pretty inside. The AC in the room worked very well and the room was clean.
Stayed 1 night in Oct 2024

6/10 Okay

Antoine

Liked: Staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Jesus

Traveled with family
Liked: Staff & service, amenities
The location was good, close walking distance to everything. The beds were bad, not comfortable at all. One of the mattresses had a huge indentation on one side making it so uncomfortable. They squeaked so much everytime you turn. What you want most in a hotel is to have a good night sleep so they definitely need to be replaced.
Stayed 4 nights in Oct 2024

8/10 Good

Nirva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Wesley Edwin

Traveled with family
Old, unclean fixtures and fittings.
Stayed 7 nights in Oct 2024

10/10 Excellent

SCHNETA

Stayed 4 nights in Sep 2024

8/10 Good

kay

Traveled with family
Liked: Property conditions & facilities
New Orleans
Great location. Good price for the room we had which was huge.
Stayed 3 nights in Oct 2024

10/10 Excellent

SANDY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking to stay where the action is this is the place! Right in the heart of everything, conveniently located to trolly's, easy uber rides and taxes, food, entertainment, quiet when you want to sleep. I would recommend this hotel and staff was most excellent!
Stayed 3 nights in Oct 2024

10/10 Excellent

Shane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

Bret

Stayed 1 night in Sep 2024

10/10 Excellent

Ivie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Stayed 4 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel!
Stayed 3 nights in Oct 2024

10/10 Excellent

Talli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Donald

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The hotel needs to be updated. Rugs in the room were dirty. Toilet was low to the ground and the toilet kept running. When I tried to call the front desk about the toilet no one would answer the phone. I called several times. When i went down in person to the front desk tell them, they did send someone up to fit it. It wasnt fix it kept running. When i was checking out i again told them about the toilet but it seem like they could careless.
Stayed 5 nights in Oct 2024

10/10 Excellent

Billy Thomas Olen Cashion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Oudone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for the money. Great location if you’re looking to stay in the French quarter. Valet was a little hectic but being off canal street it’s expected. Staff was very friendly and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Erica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No noise from Bourbon
Even though our room faced Bourbon street we heard nothing in our rooms! Excellent stay!
Stayed 3 nights in Oct 2024

6/10 Okay

Julian

Liked: Staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Tina

Stayed 3 nights in Oct 2024

2/10 Terrible

Andrew

Traveled with family
Disliked: Staff & service, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

William Henry

Traveled with partner
Disliked: Amenities, property conditions & facilities
The check in process was too long as rooms were not ready. Conditions and lighting in the hallways needs to improve. From a security professional it was unsafe
Stayed 2 nights in Oct 2024