Crowne Plaza New Orleans French Qtr - Astor

4.5 star property

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Photo gallery for Crowne Plaza New Orleans French Qtr - Astor

Exterior
Exterior
Exterior
Outdoor pool, sun loungers
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Air conditioning

Explore the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Canal Street
    ‪1 min walk‬
  • Saenger Theatre
    ‪6 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, View

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room (City View)

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Leisure)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

Room, 1 King Bed, Tower (Alexa)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Tower (Alexa)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, View

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, View

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, View, Tower

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza New Orleans French Qtr - Astor

4.5-star hotel in French Quarter
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and valet parking.
Crowne Plaza New Orleans French Qtr - Astor offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza New Orleans French Qtr - Astor features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 20 meeting rooms. Event facilities measuring 32000 square feet (2973 square meters) include conference space. This luxury hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Crowne Plaza New Orleans French Qtr - Astor is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Dickie Brennan’s Bourbon - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business center
  • 32,000 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit coolers in guestrooms.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1544 out of 3961 reviews
Rating 8 - Good. 918 out of 3961 reviews
Rating 6 - Okay. 632 out of 3961 reviews
Rating 4 - Poor. 399 out of 3961 reviews
Rating 2 - Terrible. 468 out of 3961 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

joseph, Fredericksburg

Disliked: Staff & service
Location is great. You would think they would have smart tvs so we couldn’t watch some sports and had to go looking for a place to watch football. No Netflix etc.
Stayed 2 nights in Nov 2024

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
All was great
Stayed 1 night in Nov 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Bedding did not include a blanket. We were cold at night.
Stayed 2 nights in Nov 2024

8/10 Good

Naroderick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bed
The bed was terrible in the top
Stayed 3 nights in Nov 2024

10/10 Excellent

Darron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great
Stayed 3 nights in Nov 2024

8/10 Good

Tina

Stayed 3 nights in Nov 2024

10/10 Excellent

Alma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok. Service was very nice.
Stayed 3 nights in Nov 2024

6/10 Okay

Jaci

Liked: Cleanliness, property conditions & facilities
We asked to change rooms bc the first was dismal and had only a view of destruction outside. The outside was so noisy due to machinery outside dealing with some kind of reconstruction within the hotel. This caused problems with Uber and tour vehicles being able to pick us up or unload in front of the hotel. It is a great location however, right next to Bourbon st and the entire area is undergoing a lot of construction.
Stayed 2 nights in Nov 2024

6/10 Okay

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn't stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Chad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right outside the start of the french quarter, right next to bourbon street.It was very close to everything restaurant shopping liquor stores.You name itIt's easy for uber to drop off and pick up
Stayed 4 nights in Nov 2024

10/10 Excellent

Cody

Stayed 4 nights in Nov 2024

8/10 Good

Kristina

Stayed 2 nights in Oct 2024

6/10 Okay

Belinda

Stayed 3 nights in Oct 2024

6/10 Okay

Jessica

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Nov 2024

2/10 Terrible

Joseph Michael

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
very dirty and wifi not working
Stayed 5 nights in Nov 2024

6/10 Okay

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was in the French quarter, so there is going to be noise,trash and drunk people wandering around. Lots of construction and traffic. But it was close to Boubon St and all the activities.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ruben

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on Bourbon St, about a 20 minute walk to the super dome. Very convenient location.
Stayed 3 nights in Oct 2024

10/10 Excellent

James Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Kwamia, Philadelphia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It have been better if I was treated better my room was left with no towels or rags call several times never received anything I had to remind them too clean my room on the housekeeping day microwave on the 1st floor wish my experience was better the floor I was on feel like a walk in freezer I enjoyed the outside of the hotel a lot
Stayed 4 nights in Nov 2024

8/10 Good

Matthew

Stayed 2 nights in Nov 2024