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St. Charles Inn

2.5 star property

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Photo gallery for St. Charles Inn

Exterior
Front of property
Restaurant
Reception
Hypo-allergenic bedding, in-room safe, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
$140
includes taxes & fees
Jan 5 - Jan 6

Explore the area

View in a map
3636 Saint Charles Ave, New Orleans, LA, 70115
  • Place, Touro Infirmary LCMC Health
    ‪3 min walk‬
  • Place, Magazine Street
    ‪7 min walk‬
  • Place, Lafayette Cemetery
    ‪13 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(106 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Non Smoking, City View

8.8 out of 10
Excellent
(21 reviews)
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(43 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds, Non Smoking, City View

7.4 out of 10
Good
(3 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(22 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

St. Charles Inn

Hotel in Uptown Historic District
This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
St. Charles Inn offers 40 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This New Orleans hotel also offers a terrace, a vending machine, and multilingual staff. Onsite secured self parking is complimentary.

St. Charles Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
St. Charles Inn has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured self parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Built in 1927
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night (maximum USD 50 per stay), plus a deposit of USD 25 per day
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25 per day
  • Pet fee: USD 25 per accommodation, per night (maximum USD 50 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Best Western Inn St. Charles
Best Western Plus St. Charles
Best Western Plus St. Charles Inn
Best Western Plus St. Charles Inn New Orleans
Best Western Plus St. Charles New Orleans
Best Western St. Charles Inn
Charles St. Inn
Plus St.
St. Charles Inn
Best Western Plus St. Charles Hotel New Orleans
Best Western New Orleans
New Orleans Best Western
St. Charles Inn Hotel
St. Charles Inn New Orleans
St. Charles Inn Hotel New Orleans
Best Western Plus St. Charles Inn

St. Charles Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location on Saint Charles Avenue, with the street car running in front. Located next-door to a fun Mexican restaurant, Superior Grill. Beautiful uptown/garden district neighborhood.
Stayed 1 night in Sep 2025

10/10 Excellent

bobby

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great little spot on st Charles close to Tulane and the quarter. when I return I will return to st Charles inn.
Stayed 2 nights in Sep 2025

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room.hotel, coffee and breakfast!
Stayed 7 nights in Sep 2025

10/10 Excellent

Cheryl

Stayed 3 nights in Sep 2025

10/10 Excellent

Marissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Victoria

Disliked: Cleanliness
.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the atmosphere and the staff! Great location!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Darrell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great service and great facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Stacie

Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite place to stay when we visit NOLA. Very friendly staff, reasonable rates, nice rooms, and convenient private parking.
Stayed 1 night in Sep 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Friendly staff, clean room, comfy bed, would book again!
Stayed 1 night in Aug 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
I was so pleased with the hotel, the location, the staff from the cleaning people to the front desk to the manager. I will return to this hotel again.
Stayed 1 night in Sep 2025

10/10 Excellent

Gigi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The St. Charles Inn was a nice little surprise! I liked the fact that it’s not a huge place which made it a nice cozy spot! The parking lot was tiny but well lit and safe. There is a Tex-Mex restaurant attached that was full each night during our stay. The staff was very nice and greeted us each time we walked near anyone no matter where we were. The location is great, with restaurants that you could either walk or ride the streetcar to. The room was clean and cozy but very comfortable. The one thing I LOVED was the bed! It was super comfy and had a sleeping pill effect on me every night! I will be back in New Orleans a few more times and I definitely will be back to this hotel!
Stayed 3 nights in Sep 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a charming little Hotel right on St. Charles with wasy access to the streetcar just feet away from the St. Charles Streetcar. Our room was clean and a great value.
Stayed 2 nights in Sep 2025

6/10 Okay

Kim

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The carpeting was in poor condition and had a bad smell. The elevator was not working.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay, will definitely be back again. Price and convenience to the street car where the draw for us, we really enjoyed being away from all the noise of the French Quarter. My only complaint is the elevator broke during our stay, this is to be expected in an old hotel. Carrying our heavy suite cases down 3 flights of stairs was no fun at all.
Stayed 3 nights in Aug 2025

8/10 Good

Nathalie

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

8/10 Good

Louis

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort

Stay for 2025 Louisiana State Chess Tournament

Had asked for room to be cleaned with door message on Saturday morning and the room was never cleaned on Saturday. The elivator service went out for the last two days of our stay and we had to use the stairs.
Stayed 3 nights in Aug 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Came to NOLA for the 1st time. We picked the St Charles Inn due to its location, away from the downtown area, & its proximity to the trolley system. We used the trolley system for our traveling around. Very convenient. Elevator was broke on our arrival reflected in the 4 stars for condition. Breakfast was basic but filled the need. Parking was secured behind locked gate. Bed was comfortable. Water pressure was excellent. Wish bathroom was a bit larger but it’s an older hotel & it had what we needed. Great stay!
Stayed 2 nights in Aug 2025

8/10 Good

GLORIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old style charm

The Inn rating would have been excellent however the elevator was out and I have a bad knee and room was on 3rd floor. It was repaired promptly. Also across hall elderly couple had a dog and it was barking yelping at 5:00 am. In addition restaurant allowed owners with dogs to dine and once again this dog also had a loud continuous bark. Every staff member was outstanding and helpful they were all very cordial and would acknowledge you and greet you. I would definitely stay here again. I have stayed in various hotels mainly in the french quarters and surrounding towns but this Inn had a special charm.
Stayed 1 night in Aug 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, gated parking, good location!
Stayed 1 night in Jul 2025

8/10 Good

NICHOLAS

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place
Stayed 1 night in Aug 2025