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St. Charles Inn

2.5 star property

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Photo gallery for St. Charles Inn

Exterior
1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes
Front of property
Reception
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
$128
includes taxes & fees
Sep 28 - Sep 29

Explore the area

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3636 Saint Charles Ave, New Orleans, LA, 70115
  • Caesars Superdome
    ‪4 min drive‬
  • Port of New Orleans
    ‪4 min drive‬
  • Ernest N. Morial Convention Center
    ‪4 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(19 reviews)
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(99 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(35 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(21 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds, Non Smoking, City View

7.4 out of 10
Good
(3 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

St. Charles Inn

Hotel in Uptown Historic District
This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
St. Charles Inn offers 40 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This New Orleans hotel also offers a terrace, a vending machine, and multilingual staff. Onsite secured self parking is complimentary.

St. Charles Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
St. Charles Inn has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Built in 1927
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night (maximum USD 50 per stay), plus a deposit of USD 25 per day
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25 per day
  • Pet fee: USD 25 per accommodation, per night (maximum USD 50 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Best Western Inn St. Charles
Best Western Plus St. Charles
Best Western Plus St. Charles Inn
Best Western Plus St. Charles Inn New Orleans
Best Western Plus St. Charles New Orleans
Best Western St. Charles Inn
Charles St. Inn
Plus St.
St. Charles Inn
Best Western Plus St. Charles Hotel New Orleans
Best Western New Orleans
New Orleans Best Western
St. Charles Inn Hotel
St. Charles Inn New Orleans
St. Charles Inn Hotel New Orleans
Best Western Plus St. Charles Inn

Reviews

St. Charles Inn Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 679 out of 1003 reviews
Rating 8 - Good. 221 out of 1003 reviews
Rating 6 - Okay. 61 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

Reviews

10/10 Excellent

Kelly, Roberts

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place and very very nice staff!
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding
Stayed 2 nights in Jun 2025

10/10 Excellent

Gwen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Camille

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great location on St. Charles Ave; out of the hub-bub of the French Quarter; close to Magazine Street. Staff was so kind and accommodating. Lovely stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The Saint Charles Inn is conveniently located on Main Street, with a train route right in front that offers easy access to the city center. The property is well maintained, very clean, and the staff are friendly and helpful. Special thanks to Jenny for her outstanding service, we truly appreciated her kindness and professionalism.
Stayed 1 night in Jun 2025

6/10 Okay

Christine

Stayed 1 night in Jun 2025

6/10 Okay

Martin

Traveled with partner
Hotel room was to be a view of the city, but ended with view of a tree by the window. Bathroom heat was not working. Overall a good place.
Stayed 3 nights in Jun 2025

8/10 Good

Linda

Liked: Property conditions & facilities
Air conditioner wasn’t working up to par the first night so they moved us to another room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean room

Great location, hotel is very nice, clean and friendly staff. Beds were comfortable and rooms spacious. Bathroom could use a good remodel but overall is great.
Stayed 4 nights in Jun 2025

6/10 Okay

wilfredo

Liked: Staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Amiee, Clovis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a cute property with free parking located in the beautiful Garden District of New Orleans! Staff was friendly and helpful. Breakfast was a good selection of grab and go items. Rooms were clean and inviting. This is on the street car line, so can be a bit noisy, but that adds to the charm. It was a nice change of scenery from Bourbon Street/French Quarter...
Stayed 5 nights in Jun 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful! Everyone at the hotel was extremely friendly and helpful. They remained calm and focused on making sure customers were safe when an unscheduled power shutdown happened in the city. Fantastic staff!!
Stayed 2 nights in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Jun 2025

10/10 Excellent

Meredith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

Always enjoy staying at the St. Charles! Friendly staff, clean & comfortable accommodations and close to restaurants & shops.
Stayed 1 night in Jun 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy friendly clean hotel

Staff was extremely friendly going above and beyond to make sure your needs were met. Room was extremely clean as well as the hotel as a whole. Just steps away from the streetcar (public transportation) with easy access to the French Quarter. Only drawback was no exhaust fan for the bathroom and bathroom door wouldn’t close properly
Streetcar passing by while enjoying breakfast on the patio
Front of hotel
Stayed 2 nights in Jun 2025

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and great service. Bed was comfortable. However, we would not stay here again for three reasons. 1. The hotel has a grill restaurant attached, and the room smelled overpoweringly of meat grease/burned grill smell the whole time. This is the main reason I wouldn't return. 2. There were no coverings on the window, and many lights outside. I can't sleep in a non-darkened room. 3. We appreciate that it's pet friendly, but a couple problems with that—the bathroom isn't air conditioned, so we had no way to contain the dog when needed. The key card entry on the front door was broken so we couldn't take the dog out after hours without getting trapped outside.
Stayed 1 night in May 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great location, loved our room and the hotel. Will definitely return!
Stayed 2 nights in May 2025

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
I was traveling alone and the staff was so ready to help me with any requests. The room was spacious and the bedding and amenities were wonderful! It was quiet at night and having a wonderful restaurant attached at the lobby was great.
Stayed 2 nights in May 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Mara

Stayed 1 night in May 2025

10/10 Excellent

Terry, Marina Del Rey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They helped me make my FireStick work. Thanks Terry
Stayed 6 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Close to the trolley. Parking is included. It’s outside of the French Quarter but a quick 5 min drive away.
Stayed 5 nights in Mar 2025

8/10 Good

Madonna

Stayed 2 nights in May 2025

10/10 Excellent

JIGUO, Katy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
No good breakfast
Stayed 2 nights in Apr 2025