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St. Charles Inn

2.5 star property

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Photo gallery for St. Charles Inn

Exterior
Reception
1 bedroom, in-room safe, blackout drapes, iron/ironing board
Front of property
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
$128
includes taxes & fees
Sep 2 - Sep 3

Explore the area

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3636 Saint Charles Ave, New Orleans, LA, 70115
  • Caesars Superdome
    ‪4 min drive‬
  • Port of New Orleans
    ‪4 min drive‬
  • Ernest N. Morial Convention Center
    ‪4 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(19 reviews)
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(99 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(35 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(21 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking, City View

7.4 out of 10
Good
(3 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

St. Charles Inn

Hotel in Uptown Historic District
This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
St. Charles Inn offers 40 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This New Orleans hotel also offers a terrace, a vending machine, and multilingual staff. Onsite secured self parking is complimentary.

St. Charles Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
St. Charles Inn has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Built in 1927
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night (maximum USD 50 per stay), plus a deposit of USD 25 per day
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25 per day
  • Pet fee: USD 25 per accommodation, per night (maximum USD 50 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Best Western Inn St. Charles
Best Western Plus St. Charles
Best Western Plus St. Charles Inn
Best Western Plus St. Charles Inn New Orleans
Best Western Plus St. Charles New Orleans
Best Western St. Charles Inn
Charles St. Inn
Plus St.
St. Charles Inn
Best Western Plus St. Charles Hotel New Orleans
Best Western New Orleans
New Orleans Best Western
St. Charles Inn Hotel
St. Charles Inn New Orleans
St. Charles Inn Hotel New Orleans
Best Western Plus St. Charles Inn

St. Charles Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1004 reviews
Rating 8 - Good. 220 out of 1004 reviews
Rating 6 - Okay. 61 out of 1004 reviews
Rating 4 - Poor. 22 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and great service. Bed was comfortable. However, we would not stay here again for three reasons. 1. The hotel has a grill restaurant attached, and the room smelled overpoweringly of meat grease/burned grill smell the whole time. This is the main reason I wouldn't return. 2. There were no coverings on the window, and many lights outside. I can't sleep in a non-darkened room. 3. We appreciate that it's pet friendly, but a couple problems with that—the bathroom isn't air conditioned, so we had no way to contain the dog when needed. The key card entry on the front door was broken so we couldn't take the dog out after hours without getting trapped outside.
Stayed 1 night in May 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great location, loved our room and the hotel. Will definitely return!
Stayed 2 nights in May 2025

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
I was traveling alone and the staff was so ready to help me with any requests. The room was spacious and the bedding and amenities were wonderful! It was quiet at night and having a wonderful restaurant attached at the lobby was great.
Stayed 2 nights in May 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Mara

Stayed 1 night in May 2025

10/10 Excellent

Terry, Marina Del Rey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They helped me make my FireStick work. Thanks Terry
Stayed 6 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Close to the trolley. Parking is included. It’s outside of the French Quarter but a quick 5 min drive away.
Stayed 5 nights in Mar 2025

8/10 Good

Madonna

Stayed 2 nights in May 2025

10/10 Excellent

JIGUO, Katy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
No good breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, pleasant stay.
Stayed 2 nights in Apr 2025

8/10 Good

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on beautiful St Charles street. Hotel was fine! Clean and convenient. Staff super nice! Could use a little fluffing! But overall good!
Stayed 1 night in Apr 2025

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hotel, would stay again
Stayed 2 nights in Apr 2025

10/10 Excellent

roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding and location.
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Walking distance to nice dining.
Stayed 1 night in Apr 2025

10/10 Excellent

Annie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice , but had a dog pee smell in it. Every thing else was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, parking gated, trolly right out front. The employees are super nice and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

David, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to walk or take the trolley to French District and Garden District.
Stayed 2 nights in Apr 2025

6/10 Okay

Kayoko, Eastchester

Traveled with family
Liked: Cleanliness, staff & service, amenities
Right in front of tram station on Charles ave, convenient to go to French Quarters or towards Audubon park. Next to Garden district with beautiful historical mansions, and walkable to Magazine street. Breakfast was simple and nice. Outisde window had vent machines and no view and bit noisy, but room was clean with comfortable beds.
Stayed 2 nights in Mar 2025

2/10 Terrible

Amy

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Charlotte

Stayed 2 nights in Mar 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Marsha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel on St Charles

A very comfortable hotel with a unique New Orleans flavor. The staff people were professional and friendly. Our dog was welcomed but there is a pet fee.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kathleen

Stayed 3 nights in Mar 2025

10/10 Excellent

Jo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The hotel is beautifully decorated and very clean. It is incredibly convenient. We walked to excellent restaurants easily from the hotel. Though we chose to walk, the street cars in front of the inn would have been another great option for getting around. The fenced in, gated parking lot behind the property made us feel very safe during our stay. And though we were close to everything, it was very quiet in our room, so we got a good night’s sleep. Our only qualm with the inn was that the two beds in our room were small full beds rather than queen sized. They really weren’t big enough for two adults, even teenagers like our kids. So our boys slept on the floor & let my husband & me each have a bed to ourselves. This was probably in the property description, but we missed it until we got to the room. Even with that, though, our kids were fine & we enjoyed our stay. There were plenty of extra blankets for the boys to make pallets on the floor. The rooms are well laid out & well stocked with soap, shampoo, clean towels, etc. Having an extra sink at the entrance was nice for 4 people getting ready in the morning. The mini-fridge & the coffee maker (well stocked) were both really nice. The furniture was very elegant and gave off a New Orleans vibe, and it was nice having a desk in the room. We would stay here again.
Stayed 1 night in Mar 2025