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Bienville House

3.5 star property

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Photo gallery for Bienville House

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe
Breakfast area
Front of property
Front of property
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
320 Decatur St, New Orleans, LA, 70130
  • Canal Street
    ‪4 min walk‬
  • Bourbon Street
    ‪5 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Double Room

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (Interior)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior King Salon

Superior King Salon | Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior King Salon

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (French Quarter)

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (French Quarter)

  • 535 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for SunDeck Double

Frette Italian sheets, premium bedding, down comforters, in-room safe

SunDeck Double

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior Room, 1 King Bed, Balcony

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Bourbon Orleans Hotel

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (3700)
The price is $158
per night
$208 total
includes taxes & fees
Apr 28 - Apr 29
Bourbon Orleans Hotel

About this property

Bienville House

Hotel in French Quarter
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and a business center.
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Bienville House features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, concierge services, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Bienville House is a smoke-free property.

Bienville House has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 10 AM to 10 PM

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 778 out of 1144 reviews
Rating 8 - Good. 232 out of 1144 reviews
Rating 6 - Okay. 85 out of 1144 reviews
Rating 4 - Poor. 27 out of 1144 reviews
Rating 2 - Terrible. 22 out of 1144 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Beautiful clean comfortable great location. I don’t usually leave reviews but this place is just great.
Stayed 3 nights in Jan 2025

8/10 Good

Ross

Stayed 2 nights in Jan 2025

10/10 Excellent

Mary Ann

Stayed 3 nights in Dec 2024

10/10 Excellent

David, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient. Close to Jackson Square and French Quarter night life without being too close
Stayed 2 nights in Dec 2024

10/10 Excellent

kerrie

Traveled with partner
Liked: Amenities, property conditions & facilities
Our room was with a balcony. Very charming.
Stayed 1 night in Jan 2025

8/10 Good

Noah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very nice property like shockingly great for the price. Close enough to the french quarter for convenience but far enough to avoid any noises that might keep you up. Did get woken up by a garbage truck though at 4am on a saturday so wouldnt recommend a room with a window facing the water but overall it was great
Stayed 1 night in Dec 2024

10/10 Excellent

Roy, Hobbs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with easy access to the river, the French Quarter and the Jackson Square area. Great dining options nearby, including the Ruby, Slipper for breakfast.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jennie eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Brenda

Traveled with partner, Traveled with pets
Liked: Property conditions & facilities
Very nice and quiet. Housekeeping was very good and nice and friendly as front desk was also.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Amenities, property conditions & facilities
First time visiting this hotel .. we had to extend our trip and change hotels .. wish we had been able to stay a few more days
Stayed 2 nights in Dec 2024

2/10 Terrible

Melvin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelled like mildew. Would not stay there if you have allergies
Stayed 3 nights in Jan 2025

10/10 Excellent

Brandi

Traveled with partner
So beautiful and loved our balcony room
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully located near Kingfish and other fabulous restaurants.
Stayed 1 night in Jan 2025

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Mathew Duane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk were fantastic, very helpful and friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

shengteng

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like it！good place ！ good price
Stayed 4 nights in Dec 2024

6/10 Okay

Patti

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Be sure to not get an interior room!
Stayed 1 night in Dec 2024

8/10 Good

Tracy, BROOKLIN

Stayed 1 night in Dec 2024

10/10 Excellent

Howard, Bellmore

Stayed 1 night in Aug 2024

6/10 Okay

April

Traveled with group
Liked: Cleanliness, property conditions & facilities
Clean and charming. Attention to details could be better. There were holes in the towels, paint chips on the floors. Front desk was a little snippy. We would return!
Stayed 2 nights in Dec 2024

8/10 Good

darrell

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, didnt like the that the room didnt have a window
Stayed 1 night in Dec 2024

6/10 Okay

Baron

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Dec 2024

6/10 Okay

BRIAN T, Streator

Stayed 3 nights in Dec 2024

6/10 Okay

BRIAN T, Streator

Traveled with family
Liked: Cleanliness, amenities
Decent stay and location, but the fire alarm went off twice in the middle of the night the first night, and once the second night. Obviously woke us all 3 times. No communication from the hotel as to whether it was a fire or false alarm. Front desk said “sorry” and that was it.