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Bienville House

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bienville House

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe
Lobby
Front of property
Breakfast area
Front of property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Pool
    Pool
  • Laundry
    Laundry

Explore the area

Map
320 Decatur St, New Orleans, LA, 70130
  • Canal Street
    4 min walk
  • Bourbon Street
    5 min walk
  • Jackson Square
    5 min walk
  • New Orleans, LA (NEW-Lakefront)
    22 min drive

Room options

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Double Room

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (Interior)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior King Salon

Superior King Salon | Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior King Salon

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (French Quarter)

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (French Quarter)

  • 535 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for SunDeck Double

Frette Italian sheets, premium bedding, down comforters, in-room safe

SunDeck Double

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior Room, 1 King Bed, Balcony

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Bourbon Orleans Hotel

Pool
Pet friendly
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (3361)
The price is $335
per night
$414 total
includes taxes & fees
Dec 7 - Dec 8
Bourbon Orleans Hotel

About this property

Bienville House

Hotel in French Quarter
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and a business center.
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Bienville House features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, concierge services, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Bienville House is a smoke-free property.

Bienville House has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 49.59 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 49.59 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 10 AM to 10 PM

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1043 reviews" "
Rating 8 - Good. 203 out of 1043 reviews" "
Rating 6 - Okay. 68 out of 1043 reviews" "
Rating 4 - Poor. 29 out of 1043 reviews" "
Rating 2 - Terrible. 18 out of 1043 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vicki

Stayed 1 night in Aug 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Right in French Quarter without the loud raucous crowd to keep you up at night. Also old world charm and access to sister property with Carousel Bar. Would highly recommend!
Stayed 1 night in Aug 2024

8/10 Good

Vicki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is very nice, balcony overlooking pool area is nice. The hotel is on a very busy street so there is noise! I used my ear plugs an slept great!
Stayed 1 night in Aug 2024

10/10 Excellent

Ally

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Aug 2024

8/10 Good

Gary

Traveled with family
Liked: Cleanliness
Beautiful hotel, very clean and friendly staff, being on Decatur St it was noisy at night and had a squealing dog staying next to us, however the location of this property is perfect, was a little surprised at the $49 a night parking, guess I missed that fee somewhere, overall it was a good stay
Stayed 1 night in Aug 2024

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Cory

Stayed 2 nights in Aug 2024

2/10 Terrible

Lena

Traveled with group
Disliked: Staff & service, property conditions & facilities
First thing that started everything off bad was the fact that there were additional fees that were not listed at the time of booking. They wanted $75 per night for ''incedentials". I feel like any and all fees should be listed at time of booking so that guest can be properly prepared for their stay. Then the front desk staff was rude and stated that we could cancel the reservation and when i stated that wouldn't suffice she just walked away in the middle of me talking. It wasn't until I said something about her walking away that she wanted to get an attitude and say that she was going to get the manager to help and that was the reason she walked away but that was not stated before she walked away. The manager was helpful and polite and was able to waive the fee and stated we would only be charged after our stay if damages were found. Once we got up to our room we noticed that the AC did not work. When we informed the manager they stated they were going to call the engineer on call and gave us a box fan to use until he was supposed to arrive. The engineer never came. The next morning we asked if we could please be switched the manager stated that she had to call the engineer and he would have to attempt to fix it first before changing us. We left for a few hours when we got back the AC still did not work and we were finally changed to a new room. The new room the AC worked but we had no towels. Needless to say I would NOT recommend this hotel!
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful but most of all the staff is absolutely amazing
Stayed 1 night in Aug 2024

8/10 Good

Renee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A cute budget hotel, the staff was very nice and accommodating. My only complaint is some of the amenities advertised, the gym for example, aren’t actually located on the property and are at their sister hotel about a block away which is a bit misleading. All in all though a good choice if you want to be right in the French quarter on a budget.
Stayed 4 nights in Aug 2024

8/10 Good

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and super helpful front desk made our weekend visit in New Orleans perfect. Hotel is beautiful with all the amenities available nearby. Loved our stay
Stayed 2 nights in Jul 2024

2/10 Terrible

Taneka

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We originally booked this hotel when we arrived it looked a little bit dirty but i overlooked it the young lady that was working behind the desk was wonderful when we got to our room and opened the door it just smelled like mold and mildew it was so bad i went back to the front desk to let the lady no what was going on she tried her best to help with showing us other rooms but the other rooms smelled the same way it was just awful the room that i reserved didn't look nothing like i was giving i was told by the man that worked there they shampoo the carpets every time someone leaves he was very rude to me i mean come on would you want to stay in something that smells like mold and mildew and looks dirty absolutely not and to mention when i booked the room it stated yall had a complementary breakfast only to find out it is just tea and coffee me left and started walking around to find another hotel and thank the good Lord we did and it didn't disappoint us.I was so upset because and just ready to go back home you guys really should be ashamed at your hotel and again the young lady behind the desk helping us was wonderful that was the only thing good about the hotel needles to say of course me and my family will never come back there and if you guys do shampoo the carpets every time someone leaves you need to put the industrial fans in there and leave the door open to air out people our spending they hard earned money to be comfortable
Stayed 4 nights in Aug 2024

8/10 Good

lauren

Liked: Cleanliness, staff & service
Really liked the historic aesthetics of the building. Nice room . Only problem was the room sounds as if I was sleeping in an engine room. Not sure if it was the air unit or what but it had an impact on my sleep for sure. Beware of the $75 a day fee for incidentals and $50 for parking. Otherwise, all was enjoyable. Stayed in the superior room for a week
Stayed 5 nights in Jul 2024

10/10 Excellent

Christi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Ritz Carton for our New Orleans stay, but had to book a different hotel for our final two nights. Our stay at Bienville House was amazing. If I had it to do over, I would stay at Bienville House rather than the Ritz. The room was so sweet and had a perfect private balcony. The location is close to all things and the staff were very kind.
Stayed 1 night in Apr 2024

10/10 Excellent

Bradford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner worked super well and the bathrooms are amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Noah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Location was central. Will def stay again!
Stayed 1 night in Aug 2024

6/10 Okay

Josep M, Clifton Forge

Stayed 1 night in Aug 2024

6/10 Okay

Vanessa, Ceres

Overall ok experience
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Stayed 2 nights in Jul 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I had a great trip. The staff was very friendly. Would definitely recommend
Stayed 2 nights in Jul 2024

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
We enjoyed our stay so much. The hotel is in the perfect location in the French quarter. We walked to restaurants and Jackson square within just a few minutes. I would stay again!!
Stayed 1 night in Jul 2024

10/10 Excellent

William

Stayed 1 night in Jul 2024

10/10 Excellent

Norris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a balcony
Stayed 1 night in Jul 2024