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Bienville House

3.5 star property

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Photo gallery for Bienville House

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe
Front of property
Outdoor pool
Breakfast area
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
320 Decatur St, New Orleans, LA, 70130
  • Canal Street
    ‪5 min walk‬
  • Bourbon Street
    ‪7 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Double Room

9.2 out of 10
Wonderful
(38 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(60 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(81 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (Interior)

9.0 out of 10
Wonderful
(4 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior King Salon

Superior King Salon | Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior King Salon

10.0 out of 10
Exceptional
(8 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (French Quarter)

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (French Quarter)

9.6 out of 10
Exceptional
(5 reviews)
  • 535 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for SunDeck Double

Frette Italian sheets, premium bedding, down comforters, in-room safe

SunDeck Double

8.8 out of 10
Excellent
(49 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(75 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Bienville House

Hotel in French Quarter
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and a business center.
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Bienville House features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, concierge services, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Bienville House is a smoke-free property.

Bienville House has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10 AM to 10 PM

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 811 out of 1183 reviews
Rating 8 - Good. 238 out of 1183 reviews
Rating 6 - Okay. 90 out of 1183 reviews
Rating 4 - Poor. 23 out of 1183 reviews
Rating 2 - Terrible. 21 out of 1183 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel!

I love this hotel! It was so beautiful and the decor and design was so charming and unique! The location was absolutely perfect because everything was within walking distance! No need to drive or take the trolley anywhere. I will definitely stay here again!
Stayed 3 nights in Apr 2025

6/10 Okay

Shahen, glendale

Stayed 3 nights in Apr 2025

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would rate our stay excellent except for one thing: there was a racket from the locked doors next to the ice machine on the second floor which we could easily hear in our room down the hall. At night we stuffed pillows in the crack under the door and that made it more tolerable, but the desk person simply told us "Oh it's been that way for a year now." We definitely think it is time to fix the noise. Everything else was super, and it was very conveniently situated for all that we wanted to do.
Stayed 4 nights in Apr 2025

10/10 Excellent

Richard

Great central location. Excellent and comfortable rooms.
Stayed 5 nights in Apr 2025

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Staff was very nive and friendly. However when booking i was supposed to get a room with a balcony however we had a room with not so much as a window. The bed and pillows were way to soft. I would not recommend
Stayed 5 nights in Apr 2025

10/10 Excellent

Dawna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Walkable in French Quarter. Would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. So friendly.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not like 2020

Beinvile House is our goto stay in Mew Orleans. We love the boutique feel and the sumptuous linens on the bed and in the bath. A little disappointed that the p courtyard pool is no longer heated and that continemtal breakfast is no longer provided. Both were generous offerings to weary travelers and morning after French Quarter reveling. We will be back but miss the nice touches!
Stayed 2 nights in Apr 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Cool, old building. Quaint. Elevator in lobby always there and door open when I came in - very cool. Coffee in lobby is a nice touch, but ran out around 9:15 each day and wasn’t refilled.
Stayed 4 nights in Apr 2025

8/10 Good

Julieanne, Holland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very convenient location when attending the French Quarter Fest. Although we were in the middle of the the festival and accross from the fire station, the noise was not a problem when the balcony doors were closed. The room was cleaned daily during our 6 day stay, we had to consistently request towels as they took the used ones and did not leave new. The bar/restaraunt was nice but rarely open.
Stayed 5 nights in Apr 2025

8/10 Good

Deborah

Traveled with group
Liked: Cleanliness, staff & service
Property has potential but found the restaurant and bar not appealing. Also very noisy environment and unsafe area due to the festival underway.
Stayed 5 nights in Apr 2025

10/10 Excellent

Paddraick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ultimate in location

The Bienville House was a great choice for the French Quarter Festival. The location couldn't have been better as we could walk to everything! Highly recommend. Hotel itself was charming and clean. Would definitely stay there again.
Stayed 3 nights in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Property is in the heart of the French Quarter and we were worried it would be loud, however, we had an interior room and did not hear any noise. The hotel was clean and felt cozy. The restaurant was small but served delicious food. Within walking distance of many restaurants and bars. Was not disappointed with this choice!
Stayed 3 nights in Apr 2025

8/10 Good

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming and "quirky" boutique hotel. We would stay there again for sure. The shower spray handle attachment fell off the wall and was not fixed during our three day stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

jim

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bienville House was comfortable, fairly quiet being just outside of noisy areas but only a few minutes walk to the busy French Quarter area. The only drawback was there was no breakfast available.

6/10 Okay

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for everything we wanted to see and do. The front desk staff and valet were very nice and welcoming. The elevator was tiny and very scary on how much it made noises. Our room was clean and comfy. they never leave enough coffee or creamers in the room for 2 people to have even 1 cup. the windows leaked water badly when it rained. The pool was closed because the pump wasnt functional. you could use the sister hotel's (a few blocks away) pool. I wish I had known this before check in so I could book a hotel with a functional pool. I wanted to relax for a few hours and swim and this is why we chose a hotel with a pool. again, front desk staff were great and called us a taxi at check out and they were there in like 2 minutes!
Stayed 2 nights in Mar 2025

10/10 Excellent

Tonya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was over all happy with my stay. The staff did not give southern hospitality vibes.
Stayed 1 night in Apr 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Bonnie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and located in a great location. Beds were comfortable and towels were exceptionally soft. Great service from the staff. Would highly recommend this hotel!
Stayed 3 nights in Apr 2025

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, amenities
Lovely property and very comfortable beds. Great location!! Unfortunately my rooms AC didn’t work and it took a few hours for them to move my room. New rooms shower would not get hot.
Stayed 1 night in Apr 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location , historical hotel!

Both the ladies at front desk were helpful. They held our luggage u til room was ready. Love this historical hotel. Location was perfect and right down the street from the ruby slipper. Walkable to all the French quarter! If we are in New Orleans again, this will be our place to sfay.
Stayed 1 night in Apr 2025