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Comfort Inn & Suites At Copeland Tower

2.5 star property

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Photo gallery for Comfort Inn & Suites At Copeland Tower

Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Reception
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
2601 Severn Avenue, Metairie, LA, 70002
  • Caesars Superdome
    ‪9 min drive‬
  • Canal Street
    ‪9 min drive‬
  • Bourbon Street
    ‪10 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(41 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites At Copeland Tower

Metairie hotel with free weekday breakfast
A fitness center, a 24-hour business center, and a conference center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and concierge services are onsite. Housekeeping is available on request.
Comfort Inn & Suites At Copeland Tower offers 151 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 47-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and 4 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 9000 square feet (836 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Concierge services and wedding services can be provided. Onsite covered self parking is complimentary.

Comfort Inn & Suites At Copeland Tower is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (9,000 square feet of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Lever door handles
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Communal living room
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Comfort Inn Hotel Metairie
Comfort Inn Metairie

Comfort Inn & Suites At Copeland Tower Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1003 reviews
Rating 8 - Good. 243 out of 1003 reviews
Rating 6 - Okay. 79 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Kamran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Breakfast and neighborhood
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephan

Stayed 1 night in Mar 2025

10/10 Excellent

Nathaniel

Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere
Stayed 1 night in Apr 2025

4/10 Poor

Kelly

Business traveler, Traveled with family
Disliked: Amenities
Bad part of town. Shower didn't drain. TV remote didn't work.
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a dated building they keep it up well. Was ver impressed with room and bed was comfortable. I will be back.
Stayed 1 night in Apr 2025

10/10 Excellent

marcos

Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to several dining options and mall
Stayed 3 nights in Apr 2025

10/10 Excellent

Hana

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Marsha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service all around
Stayed 2 nights in Apr 2025

4/10 Poor

neil

Business traveler
Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Penny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and friendly. The room was great. Will definitely return.
Stayed 1 night in Mar 2025

8/10 Good

RHONDA

Liked: Cleanliness, staff & service
It was nice, just needed a little updating.
Stayed 1 night in Mar 2025

10/10 Excellent

MATTHEW

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

2/10 Terrible

Sidney

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

The check in desk staff were rude and unhelpful. We went to this hotel expecting family friendly atmosphere. It was not. The stay had nothing to do. No pool access, no entertainment, locked doors to balcony the whole time.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christina, Madisonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel says it has a bar, pool, restaurant. It does have a very small bar only open 4-7pm. Does have a Pool, but we couldn't use it was for residents only. No restaurant available to hotel guests. The tower part of this is senior citizens condos. Location was very good for us.
Stayed 7 nights in Mar 2025

8/10 Good

Kyra

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

I’ve stayed at this hotel many times and have always been pleased. The staff bends backwards to make my stays so pleasant. Max at the front desk was so helpful and informative during our stay. Sabrina and Shyne in the breakfast room pleasantly greets everyone and makes sure that the offerings are available and supplied. I’ll be back next year.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alvin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ciara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely will be back

The only thing I didn’t like was there wasn’t enough parking near the front door but other than that the place was clean quiet near all the food places and most of all the bed was extremely comfortable and the rooms get sooooo cold, the way I love it!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in good area close to dining and shopping, within a short drive to Bourbon St
Stayed 1 night in Mar 2025

10/10 Excellent

Marvin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service!
Stayed 2 nights in Mar 2025