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Comfort Inn & Suites At Copeland Tower

2.5 star property

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Photo gallery for Comfort Inn & Suites At Copeland Tower

Exterior
Lobby
Lobby sitting area
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$126
includes taxes & fees
Jan 15 - Jan 16

Explore the area

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2601 Severn Avenue, Metairie, LA, 70002
  • Place, Metairie Business District
    ‪1 min walk‬
  • Place, Lakeside Shopping Center
    ‪8 min walk‬
  • Place, Clearview Mall
    ‪2 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(55 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites At Copeland Tower

Metairie hotel with free weekday breakfast
A fitness center, a 24-hour business center, and a conference center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and concierge services are onsite. Housekeeping is available on request.
Comfort Inn & Suites At Copeland Tower offers 151 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 47-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and 4 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 9000 square feet (836 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Concierge services and wedding services can be provided. Onsite covered self parking is complimentary.

Comfort Inn & Suites At Copeland Tower is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (9,000 square feet of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Lever door handles
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Communal living room
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Comfort Inn Hotel Metairie
Comfort Inn Metairie

Comfort Inn & Suites At Copeland Tower Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 651 out of 1020 reviews
Rating 8 - Good. 231 out of 1020 reviews
Rating 6 - Okay. 69 out of 1020 reviews
Rating 4 - Poor. 34 out of 1020 reviews
Rating 2 - Terrible. 35 out of 1020 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

NICOLE

Stayed 1 night in Oct 2025

6/10 Okay

FRANK

Traveled with family
My reservation was not in the hotel system and after about 40 minutes of waiting we were finally checked in. TV was not working, AC not working on auto, elevator not working. Will not stay here again!
Stayed 1 night in Oct 2025

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and friendly check in. Able to check in early day of arrival. Older hotel but clean and comfortable. Spacious room. Nice breakfast. Very convenient to Lakeside mall, nearby restaurants. Easy to get into New Orleans from this location. Parking is a little confusing at first but has a garage and it’s free, unlike hotels in the city.
Stayed 1 night in Oct 2025

8/10 Good

denena

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Suzy

Traveled with family
Liked: Staff & service, room comfort

Ok stay.

Room was clean besides hair on bed comforter and towels. A lot of missing paint. Hotel a bit outdated. Tv color stayed blue. It couldn’t be fixed. Smoke alarm went off until we removed it for the night.
Stayed 1 night in Oct 2025

8/10 Good

Kimberley

Liked: Staff & service
Good restaurants
Stayed 1 night in Oct 2025

10/10 Excellent

Dreux

Stayed 3 nights in Sep 2025

10/10 Excellent

MOHAMMED

Stayed 1 night in Sep 2025

10/10 Excellent

Latasha

Stayed 1 night in Aug 2025

10/10 Excellent

Hermala

Liked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Rodger

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The only thing was the room smelled like mildew -like the filter in ac needs cleaning or to be changed.
Stayed 1 night in Sep 2025

8/10 Good

Jeffery, Mcdonough

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The only issue I had was the bathroom shower wasn't level and didn’t drain properly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Troy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Giftcard, lied to

I stayed there a few months ago, everything was going fine until check out time. Check out time is 11am, around 9:30 my family and i realize we had too much food that was in the room and refrigerator. We went to a nearby grocery store, before leaving the hotel I noticed the housekeeper a few rooms away. I stopped and told him, “we were not checking out” just yet, we’re going to buy staroform ice chest to pack all my food and my daughter’s medicine who has sickle cell!! The house keeper acknowledged my every word. About 30 to 40 minutes we returned to a clean room, and EVERYTHING was in the garbage. About $80 worth of food, and my daughter medication as well….. I was very upset to say the least. The house keeper was still in the room answering my question with, “me no speak no English “, “me no speak no English “ etc… a few days later the manager called me, apologizing. He promised to mail me a gift card in the amount of $75 dollars to cover the cost of the lost food. I thought that was very kind, but it’s been almost 2 months later, and i NEVER received the gift card… I was lied too!! And I’ll never stay there again! I had so much food I had promised to bring back for people, some who paid me in advance!!! That I had to pay back…Ridiculous!!
Stayed 1 night in Aug 2025

10/10 Excellent

MARIA

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Comfort Inn & Suite and had an absolutely wonderful experience. From the moment I arrived, the staff was warm, welcoming, and attentive to every detail. The check-in process was smooth and quick, and I was pleasantly surprised by how spacious and clean the room was. The bed was incredibly comfortable, and the amenities provided—like the high-speed Wi-Fi, and luxurious toiletries—made the stay even more enjoyable. I especially appreciated the quiet atmosphere, which made it easy to relax and unwind. The hotel’s location is perfect—close to major attractions, restaurants, and public transportation. The breakfast is available, I missed the opportunity. Overall, I highly recommend Comfort Inn & Suites to anyone looking for a comfort, style, quietness, no fee parking & convenience.
Stayed 1 night in Sep 2025

10/10 Excellent

mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's near all the restaurants
Stayed 2 nights in Sep 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

maurice

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk staff was unpleasant
Stayed 1 night in Sep 2025

8/10 Good

Charkish

Liked: Cleanliness
Everything
Stayed 1 night in Sep 2025

10/10 Excellent

Lavoya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jalyn

Stayed 1 night in Sep 2025