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Comfort Inn & Suites At Copeland Tower

2.5 star property

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Photo gallery for Comfort Inn & Suites At Copeland Tower

Exterior
Point of interest
Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace
Point of interest
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
2601 Severn Avenue, Metairie, LA, 70002
  • Metairie Business District
    ‪1 min walk‬
  • Caesars Superdome
    ‪9 min drive‬
  • Bourbon Street
    ‪11 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites At Copeland Tower

Metairie hotel with restaurant
A restaurant, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, conference space, and concierge services.
Comfort Inn & Suites At Copeland Tower offers 151 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 47-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 9000 square feet (836 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and barbecue grills. Concierge services and wedding services can be provided. Complimentary covered self parking is available on site.

Comfort Inn & Suites At Copeland Tower is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Grotto Cafe - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Restaurants on site

  • The Grotto Cafe

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (9,000 square feet of space)

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • High-pile carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Built in 1974
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay
  • Service fee: USD 1.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Comfort Inn Hotel Metairie
Comfort Inn Metairie

Comfort Inn & Suites At Copeland Tower Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1008 reviews
Rating 8 - Good. 252 out of 1008 reviews
Rating 6 - Okay. 88 out of 1008 reviews
Rating 4 - Poor. 46 out of 1008 reviews
Rating 2 - Terrible. 29 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Megan

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
The parking is horrible. The outlets didn’t work, and the hair dryer had one setting: slow and cold. The water ran sparingly; and initially ran red & rusty. Al Copeland must be turning over in his grave.
Stayed 1 night in Dec 2024

10/10 Excellent

Cheltzi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing staff
Stayed 1 night in Dec 2024

10/10 Excellent

Corey

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location while visiting family. Amazing breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable and very clean. The toilet was so low it was hard to get up and down. The outer door to the shower did not open. U had to step into the shower to turn it on. You them immediately got blasted with cold water until it warmed. Perhaps I should have asked if there was a handicap room. My mistake. Otherwise no complaints
Stayed 1 night in Dec 2024

6/10 Okay

Alexandria

Traveled with partner
Liked: Staff & service
Staff was very kind. It was noisy and unclean. The room and bathroom was average. Bed was comfortable.
Stayed 1 night in Dec 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

MELANIE

Stayed 1 night in Dec 2024

2/10 Terrible

Stanley, Paducah

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are rundown and filthy. Would not recommend staying here. Would have been better off sleeping by the dumpster.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for the price.
Great place near shopping center. It is an old structure but it was clean and comfortable. The staff are friendly and helpful!! Also we enjoyed our breakfast!
Stayed 1 night in Nov 2024

6/10 Okay

Shahabadinreza

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
I didn’t like the breakfast. The choices were very limited, and it seemed as though they just added new items to the leftover ones instead of renewing or replacing them. Our view was horrible, as it faced a residential building overlooking our room, so we had to keep the curtains closed all the time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It was great. The rooms were clean , the breakfast was delicious and the staff was really friendly. Definitely coming back.
Stayed 3 nights in Dec 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Rakyoung

Traveled with family
Disliked: Cleanliness, staff & service, amenities
We stayed there for 5 nights and while we were staying they really did’t clean up your room. We had to ask them but still did not come and clean. They only cleaned up 2 times. Also bring your own shampoo and stuff because they only offer 1 tiny bottle which kid can barely use once or twice. It honestly was not a good stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

Dorthy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Jacqueline

Stayed 2 nights in Nov 2024

10/10 Excellent

Khadijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained, with a good morning breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rita

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well kept considering the age convenient to all the highways, secluded and comforting bed sleep decent, and no pest were detected
Stayed 2 nights in Nov 2024

10/10 Excellent

chastity

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and nice quiet stay
Stayed 1 night in Nov 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is hard to access from downtown New Orleans.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After two previous terrible experiences at hotels for our trip we landed here. Dawn checked us in and was so kind to us. She told us she would take care of us and got us a room on the top floor. The hotel was clean and pleasant. It wasn’t a 5-star luxury, but it was comfortable and clean. The continental breakfast offered variety with scrambled eggs, bacon, sausage, grits and all the other continental breakfast staples. This place was a sign of relief after the other hotels we left from earlier. The downside was you needed a car to get anywhere from here, which we didn’t have a problem with because we had a rental. This hotel felt safe and all staff were kind and friendly. I would stay here again hands down.
Stayed 4 nights in Oct 2024

10/10 Excellent

Thimy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024