Comfort Inn & Suites At Copeland Tower

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites At Copeland Tower

Exterior
Lobby sitting area
Pillowtop beds, in-room safe, desk, laptop workspace
Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • Laundry
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
2601 Severn Avenue, Metairie, LA, 70002
  • Metairie Business District
    1 min walk
  • Lakeside Shopping Center
    9 min walk
  • Clearview Mall
    4 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    13 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Comfort Inn & Suites At Copeland Tower

Metairie hotel with restaurant
A restaurant, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, conference space, and concierge services.
Comfort Inn & Suites At Copeland Tower offers 151 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 47-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 9000 square feet (836 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and barbecue grills. Concierge services and wedding services can be provided. Complimentary covered self parking is available on site.

Comfort Inn & Suites At Copeland Tower is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Grotto Cafe - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Restaurants on site

  • The Grotto Cafe

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (9,000 square feet of space)

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • High-pile carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Built in 1974
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay
  • Service fee: USD 1.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Comfort Inn Hotel Metairie
Comfort Inn Metairie

Comfort Inn & Suites At Copeland Tower Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1003 reviews" "
Rating 8 - Good. 256 out of 1003 reviews" "
Rating 6 - Okay. 85 out of 1003 reviews" "
Rating 4 - Poor. 46 out of 1003 reviews" "
Rating 2 - Terrible. 30 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and breakfast buffett
Stayed 2 nights in Sep 2024

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast. Dawn at the front desk is great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Shane

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Felicia, Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Jenny

Stayed 1 night in May 2024

2/10 Terrible

Christopher Wiley

Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would absolutely recommend this hotel the staff was wonderful Ms. Dawn was really helpful when we checked in and throughout our stay. They have hot breakfast everyday this will be my choice hotel the next time we're in New Orleans.
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I need.
Very quiet, clean and comfortable. This is our second time staying here. I have to have procedures at a nearby surgical center and it’s great for us.
Stayed 2 nights in Aug 2024

10/10 Excellent

Galen

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great look. Great service great price
Stayed 1 night in Aug 2024

10/10 Excellent

Mitchell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Christopher

Disliked: Cleanliness, property conditions & facilities
Funky smell.
Stayed 1 night in Jul 2024

8/10 Good

Shalandra

Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Rashonda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Stephen

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Cockroaches
The room was infested with cockroaches. I was on the 6th floor so I assume the entire hotel is infested. I actually had to stay one night after getting in late and flying all day. They refunded my entire payment
Stayed 2 nights in Jul 2024

6/10 Okay

Martin

Liked: Staff & service
Disappointed
Dirty windows The A/C needs to be replaced. The room was “damp” the entire night. The tv died while we were watching a show.
Stayed 1 night in Jul 2024

6/10 Okay

Rhonda

Traveled with family
Liked: Amenities
The gentleman that signed us in was wonderful. Room was nice, but the bathroom had grime and gross stuff on walls and door...stuff that the cleaning staff should gave cleaned. Breakfast was nice but the two weekday staff members were too busy on their cell phones to refill waffle mix or bacon. The lady on the weekend was amazing...she wasn't busy on her cell phone and was tenative to all of the guests.. Irs sad but the staff can make or break a place.. nice place for the price, but cleaning staff needs to clean a lil better. Front desk staff was great and helpful
Stayed 3 nights in Jul 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully comfortable stay
Our stay was wonderful. The staff that greeted us late in the evening understood we just wanted to get to our room and sleep. We were helping move from NOLA to Cincinnati so they accommodated our moving truck for a few nights. The outside Terrance was wonderful in the evenings because of the nice breeze. I would definitely stay again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great room was clean and spacious.
Stayed 1 night in Jul 2024

10/10 Excellent

Penny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Coddy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Enrique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espacioso
Stayed 2 nights in Jul 2024