6/10 Okay
Linda, Bath
Traveled with group
Apr 19, 2025
Liked: Amenities
The proximity to the airport is perfect. Although we could hear planes arriving and taking off during the day and evening, we were not disturbed during the night.
The hotel and room was clean upon arrival. Access to the rooms from the checkin area was secure and felt safe. We enjoyed sitting around the pool in the late afternoon.
We had a two night stay. When we returned to our hotel after the first night, we expected housekeeping would have made beds and cleaned away used towels and provided clean but no housekeeping services were provided.
We utilized the breakfast area. There was oversight of the area but she didn’t speak any English, not even knowing the English words for the offered food. The hot food was almost gone by 8am.
We planned to drop our rental car at the airport the night prior to our early morning flight and were told the hotel shuttle could retrieve us 24/7. We called at 8pm and were told there wasn’t a driver until 11 pm. This was stressful trying to arrange other transportation last minute knowing we had limited sleeping time.
One disappointing aspect is that the stairwells exit to outside only. So for someone, my colleague, who is afraid of elevators, using the stairs was not feasible. Also as northerners unaccustomed to hurricanes or tornadoes, if we had a storm warning we wouldn’t want the only exit to be outside rather than the reception area.
I’m hopeful our snaffus we’re not the norm as the hotel was otherwise perfect.
Linda
Stayed 2 nights in Apr 2025