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DoubleTree by Hilton Hotel New Orleans Airport

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel New Orleans Airport

Premium bedding, in-room safe, desk, laptop workspace
Reception
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Serves lunch and dinner

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
2150 Veterans Memorial Blvd, Kenner, LA, 70062
  • Pontchartrain Center
    ‪4 min drive‬
  • Treasure Chest Casino
    ‪5 min drive‬
  • Clearview Mall
    ‪6 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪8 min drive‬

Room options

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, in-room safe, desk, laptop workspace

One King Bed, Non-Smoking, Accessible

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Refrigerator

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Refrigerator

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, in-room safe, desk, laptop workspace

One King Bed, Non-Smoking, Roll In Shower

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Hilton New Orleans Airport

  • Hot Tub
  • Free airport shuttle
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, (1005)
The price is $198
per night
$227 total
includes taxes & fees
Apr 22 - Apr 23
Hilton New Orleans Airport

About this property

DoubleTree by Hilton Hotel New Orleans Airport

4-star Kenner hotel with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Hotel New Orleans Airport offers 245 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a fitness center.
DoubleTree by Hilton Hotel New Orleans Airport features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, a meeting room, and limo/town car service. Event facilities measuring 12002 square feet (1115 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel New Orleans Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
River City Creole Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
On The Rocks - This bar specializes in American cuisine and serves lunch, dinner, and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Limo/town car service
  • Self parking on site (USD 14 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 19.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • On The Rocks
  • River City Creole Grill

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,002 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Self parking fee: USD 14 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Airport New Orleans
DoubleTree Hilton Hotel New Orleans Airport
DoubleTree Hilton New Orleans Airport
DoubleTree New Orleans Airport
Hilton Hotel Airport New Orleans
Hilton New Orleans Airport
Hilton New Orleans DoubleTree
Hilton Orleans
Hotel Airport New Orleans
New Orleans DoubleTree Hotel
DoubleTree Hilton Hotel New Orleans Airport Kenner
DoubleTree Hilton New Orleans Airport Kenner
Doubletree New Orleans Airport Hotel Kenner
Doubletree By Hilton Orleans
DoubleTree by Hilton Hotel New Orleans Airport Hotel
DoubleTree by Hilton Hotel New Orleans Airport Kenner
DoubleTree by Hilton Hotel New Orleans Airport Hotel Kenner

DoubleTree by Hilton Hotel New Orleans Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 423 out of 1002 reviews
Rating 8 - Good. 273 out of 1002 reviews
Rating 6 - Okay. 144 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 82 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Reginal

Liked: Staff & service, room comfort
Good for overnight stay
Hotel was good.
Stayed 1 night in Jan 2025

4/10 Poor

LeAnn

Stayed 1 night in Dec 2024

2/10 Terrible

LeAnn

Stayed 1 night in Dec 2024

2/10 Terrible

Ann Marie

Stayed 4 nights in Dec 2024

2/10 Terrible

LeAnn

Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great.
Stayed 1 night in Dec 2024

6/10 Okay

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities
2 floor view is terrible very unexpected lol
Stayed 2 nights in Dec 2024

10/10 Excellent

Michele

Stayed 1 night in Dec 2024

2/10 Terrible

James

Stayed 1 night in Dec 2024

2/10 Terrible

E

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property from the outside looked good compared to all the other hotels and Inns around the area. Once you walked into the lobby. It smelled of bleach and urine and was musty. The room was definitely dated and dirty. Furniture had stains on them. The dresser drawers were bended downward in the middle. The shower lever inside the bathtub did not work. Had the maintenance guys fixed. The lights were all so dim and dark. The room had a distinct musty and moldy smell. The steam from a warm shower had no escape making it smell even worst. In the morning, you wake up to the cleanning crew knocking on your door asking when you will check out. Clearly leaving a rushed feeling for you to get the heck out. About 30mins later, their transformer blew so we were left with limited to no power. No hot water and the elevators didn't work so we had to walk up and down the flight of stairs. We will definitely not booking this hotel ever again. Shame on Doubletree for putting their name on this one.
Stayed 1 night in Dec 2024

10/10 Excellent

Randy

Stayed 1 night in Dec 2024

6/10 Okay

Stiv

Stayed 4 nights in Dec 2024

2/10 Terrible

Gayatri

Stayed 1 night in Nov 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Stayed 1 night in Nov 2024

6/10 Okay

John L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wasn’t expecting the $20 breakfast charges
Stayed 3 nights in Nov 2024

10/10 Excellent

Roberta

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Todd

Tons of traffic
Stayed 1 night in Dec 2024

6/10 Okay

jason

Disliked: Amenities, property conditions & facilities
Would not stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Albert

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Ericka

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great!!…. And those double tree cookies were delicious!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Julie

I reserved a room 3 weeks in advance and prepaid with a non-Refundable rate. They sent me two reminder emails confirming my arrival within the 2 days before my reservation to arrive. I arrived at midnight after a long day of travel on my scheduled date of arrival, and they told me that they had moved me to a different hotel. No good reason, no refund and they even pointed out the wrong hotel, directing me right across the street and pointing out the only hotel in that direction, which was not the actual hotel. After arriving at the 3rd and final hotel, a far lesser level with mold growing in the shower, I was still charged the higher rates for the Double tree while staying at a hotel that charges 2/3 the cost for a room
Stayed 1 night in Nov 2024