DoubleTree by Hilton New Orleans

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton New Orleans

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
View from room
Exterior
Penthouse, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

Map
300 Canal St, New Orleans, LA, 70130
  • Canal Street
    1 min walk
  • Caesars New Orleans Casino
    3 min walk
  • Audubon Aquarium
    4 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    28 min drive

Room options

Junior, 1 King Bed

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

  • 600 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible, Bathtub

  • 550 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in shower)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, Accessible (Roll-in Shower)

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Penthouse, 2 Bedrooms

  • 1350 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

Room, Accessible (Hearing)

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, Accessible

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Bathtub

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Pool View (Oversized)

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Single Room, 1 King Bed

  • 550 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

King, Deluxe Room

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton New Orleans

4-star hotel in New Orleans Central Business District
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
DoubleTree by Hilton New Orleans offers 367 accommodations with laptop-compatible safes and safes. 45-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
DoubleTree by Hilton New Orleans features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 11 square feet (1 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

DoubleTree by Hilton New Orleans is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
DoubleTree by Hilton New Orleans has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, uncovered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 22 for adults and USD 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 22.0 for adults and USD 15.0 for children
  • Fee for in-room wireless internet: USD 11.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 55.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel New Orleans
DoubleTree Hilton New Orleans
DoubleTree New Orleans
Hilton DoubleTree New Orleans
Hilton New Orleans DoubleTree
New Orleans DoubleTree
New Orleans DoubleTree Hilton
New Orleans Hilton DoubleTree
Doubletree Hotel New Orleans
DoubleTree Hilton New Orleans Hotel
Doubletree By Hilton Orleans
DoubleTree by Hilton New Orleans Hotel
DoubleTree by Hilton New Orleans New Orleans
DoubleTree by Hilton New Orleans Hotel New Orleans

DoubleTree by Hilton New Orleans Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 518 out of 1005 reviews" "
Rating 8 - Good. 226 out of 1005 reviews" "
Rating 6 - Okay. 135 out of 1005 reviews" "
Rating 4 - Poor. 65 out of 1005 reviews" "
Rating 2 - Terrible. 61 out of 1005 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything
Stayed 2 nights in Sep 2024

8/10 Good

Monique

Stayed 1 night in Sep 2024

10/10 Excellent

Antoinette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 3 nights in Sep 2024

10/10 Excellent

Kanesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Sydika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make this property a great place to stay and enjoy all that New Orleans has to offer. We had to spend a day sheltering at hotel during the recent Hurricane Francine warnings. The staff went out of their way to accommodate needs of guests.
Stayed 3 nights in Sep 2024

10/10 Excellent

Chiquita

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Yolanda

Stayed 1 night in Aug 2024

2/10 Terrible

jonathan

Stayed 2 nights in Sep 2024

2/10 Terrible

Mark D

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Matt

Stayed 1 night in Aug 2024

8/10 Good

Blanchie

Na
Stayed 3 nights in Sep 2024

8/10 Good

Robin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Our stay at the Double Tree was nice. Check in was quick and easy especially the free chocolate chip cookies. The lobby offered water dispensers with lemonade or water with sliced lime, lemon and cucumbers which was very refreshing. It’s the perfect distance from and to the French Quarter, the Insectarium/Aquarium and everything on Canal. The room was a bit disappointing. It was awkward and cramped walking into the room. The AC vent at the room entrance leaked and we almost slipped on the floor trying to use the bathroom. We laid towels down, I told the young man at the front desk, he said he would send someone to take care of it but it leaked all 4 days we were there. I do wish the cleaning staff was more thorough. The tub had a few hairs in it before we showered luckily we brought Lysol wipes. There is an extremely stained chair and another seat in the room and should be thrown out. The beds were comfortable and overall the hotel was nice but marred by the room problems. Also, the down button on the elevator didn’t work. Guests had to maintain pressing the button so it would stay out of the elevator would never come. I do with the hotel bar stayed open past 11. The Hotels.com app won’t let me upload photos.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sherell

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD
Stayed 1 night in Aug 2024

2/10 Terrible

Myron

Business traveler
Disliked: Amenities, property conditions & facilities
The bathroom caused the entire room to smell like sewage was backed up terribly. My wife and I both have been extremely ill with a viral/sinus infection since returning home. We should not have been put in this room. The hotel manager had her own rules when it came to the room we paid for thru hotel.com and affirm. Someone needs to look at that process and have just one. We were put through changes!!
Stayed 5 nights in Aug 2024

8/10 Good

Shanerika

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Frank

Disliked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Tracy M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Patti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience.
Stayed 4 nights in Aug 2024

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. It’s noisy meaning the walls are thin and they could stand to upgrade the rooms a bit. Overall it’s in a nice area and within walking distance to everything. The staff was really nice especially Lisa who was a housekeeping manager.
Stayed 2 nights in Aug 2024

10/10 Excellent

billie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying at this property
Stayed 4 nights in Aug 2024

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Marieli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2024

10/10 Excellent

Hania

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Convenient.
Stayed 3 nights in Aug 2024