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Embassy Suites by Hilton New Orleans

3.5 star property

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Photo gallery for Embassy Suites by Hilton New Orleans

Bar (on property)
1 bedroom, in-room safe, desk, laptop workspace
Restaurant
1 bedroom, in-room safe, desk, laptop workspace
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Pool

Explore the area

Map
315 Julia St, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Canal Street
    ‪9 min walk‬
  • Caesars New Orleans Casino
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 350 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Two Queens Suite

1 bedroom, in-room safe, desk, laptop workspace

Two Queens Suite

  • 400 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King Suite

1 bedroom, in-room safe, desk, laptop workspace

King Suite

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 2 Double Beds, Non Smoking

  • 515 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 355 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 172 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One Double Bed Guestroom

1 bedroom, in-room safe, desk, laptop workspace

One Double Bed Guestroom

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

  • 850 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton New Orleans

3.5-star hotel in New Orleans Central Business District
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking.
Embassy Suites by Hilton New Orleans offers 280 air-conditioned accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton New Orleans features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Embassy Suites by Hilton New Orleans is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.
Embassy Suites by Hilton New Orleans has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 27 2025 to April 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton New Orleans Convention Center Hotel
Embassy Suites New Orleans
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Embassy Suites Hilton New Orleans Convention Center
Embassy Suites Hotel Lofts Club Tower
Embassy Suites New Orleans Lofts Club Tower
Embassy Suites Lofts Club Tower
Embassy Suites by Hilton New Orleans Hotel
Embassy Suites by Hilton New Orleans New Orleans
Embassy Suites by Hilton New Orleans Hotel New Orleans

Embassy Suites by Hilton New Orleans Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 744 out of 1564 reviews
Rating 8 - Good. 342 out of 1564 reviews
Rating 6 - Okay. 188 out of 1564 reviews
Rating 4 - Poor. 107 out of 1564 reviews
Rating 2 - Terrible. 183 out of 1564 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the breakfast each morning and the managers reception each evening. The room was nice, but we were tucked away in the corner of a floor so the walk from the elevator to our room was through a maze of hallways. The bed was comfortable. We had a easy walk to the cruise port when we left.
Stayed 2 nights in Jan 2025

10/10 Excellent

Charae

Stayed 1 night in Jan 2025

6/10 Okay

Anthony

Stayed 1 night in Jan 2025

8/10 Good

James, Byron

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Gene

Stayed 1 night in Jan 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay‼️
Liked the hotel. Clean, great location, pretty lobby area and very spacious. Loved having a balcony and over looking the city. Only con: the safe did not work.
Stayed 1 night in Jan 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 1 night in Jan 2025

10/10 Excellent

Jamie

Stayed 2 nights in Jan 2025

8/10 Good

Peter

Stayed 5 nights in Dec 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no heat in my room, no hot water, couldn’t shower for 2 days and the breakfast buffet did not live up to Embassy Suites standards in my opinion. I’ve always enjoyed their breakfast buffet and one would think being in New Orleans a place that’s supposed to have great cuisine, It would’ve been delicious , but it was not…At All!
Stayed 2 nights in Jan 2025

10/10 Excellent

Subhash

Liked: Staff & service
Stayed 3 nights in Dec 2024

4/10 Poor

Liliana

Traveled with family
Close to the main places
Stayed 2 nights in Jan 2025

8/10 Good

Bridgett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and rooms were very clean. Lobby and bar area was spacious. Staff were courteous and helpful. Easy walk to major areas of intrest.
Stayed 3 nights in Dec 2024

6/10 Okay

Sharon

Traveled with family
Disliked: Property conditions & facilities
Our room needed some TLC. The shower glass door had been removed or broken and a shower curtain was hung in its place. The front desk staff was very nice. And, then we waited 30 minutes for our vehicle from the valet. They just didn't get it and skipped over us. We finally walked through the hotel and loaded our stuff in as it was coming down from the parking garage so we could get going. Little things, but they added up to not a great start to our visit.
Stayed 1 night in Jan 2025

8/10 Good

Leon

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed here for the night to jump on a cruise. Very convenient as only a ten minute walk. Riverwalk Outlet store nearby with food Harrah’s casino five blocks away. Hotel common areas nice and spacious. We received two drink coupons per person for bar , which also included various snacks. We also received coupons for breakfast, which was very, very good as it included an omelet station. The issues were with the room itself. The refrigerator was full of food from a previous customer, the shower had some random hairs, the body wash container was completely empty and lastly no hot water, which was an issue with others as well that morning. Overall nice and we would probably return in the future
Stayed 1 night in Jan 2025

10/10 Excellent

Shana

Liked: Amenities
Good
Stayed 3 nights in Dec 2024

8/10 Good

Charles, Shreveport

Liked: Cleanliness, amenities, property conditions & facilities
If you report anything lost don’t expect to get it back!
Stayed 3 nights in Dec 2024

10/10 Excellent

VALDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge & Valet staff were tops!
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria

Stayed 3 nights in Jan 2025

10/10 Excellent

Dion

Liked: Cleanliness, staff & service, property conditions & facilities
Love the meet and greet every evening and the breakfast is good.
Stayed 3 nights in Jan 2025

10/10 Excellent

Erika

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony was a treat!
Stayed 1 night in Dec 2024

6/10 Okay

Kimberly

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Dana Lynne, Suffolk

Traveled with partner
Television in both sections of the suite did not work and it isn’t going to be resolved until after we check out.
Stayed 1 night in Jan 2025

8/10 Good

Kristyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms! Great staff! Marvin, at the front desk, was super-nice and patient with us.
Stayed 1 night in Dec 2024