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Embassy Suites by Hilton New Orleans

3.5 star property

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Photo gallery for Embassy Suites by Hilton New Orleans

Bar (on property)
Lobby
Exterior
1 bedroom, in-room safe, desk, laptop workspace
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Pool

Explore the area

Map
315 Julia St, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • Canal Street
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 350 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Two Queens Suite

1 bedroom, in-room safe, desk, laptop workspace

Two Queens Suite

  • 400 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King Suite

1 bedroom, in-room safe, desk, laptop workspace

King Suite

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 2 Double Beds, Non Smoking

  • 515 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 355 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for One Double Bed Guestroom

1 bedroom, in-room safe, desk, laptop workspace

One Double Bed Guestroom

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

  • 850 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton New Orleans

3.5-star hotel in New Orleans Central Business District
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking.
Embassy Suites by Hilton New Orleans offers 280 air-conditioned accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton New Orleans features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Embassy Suites by Hilton New Orleans is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.
Embassy Suites by Hilton New Orleans has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 27 2025 to April 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton New Orleans Convention Center Hotel
Embassy Suites New Orleans
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Embassy Suites Hilton New Orleans Convention Center
Embassy Suites Hotel Lofts Club Tower
Embassy Suites New Orleans Lofts Club Tower
Embassy Suites Lofts Club Tower
Embassy Suites by Hilton New Orleans Hotel
Embassy Suites by Hilton New Orleans New Orleans
Embassy Suites by Hilton New Orleans Hotel New Orleans

Embassy Suites by Hilton New Orleans Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 813 out of 1680 reviews
Rating 8 - Good. 366 out of 1680 reviews
Rating 6 - Okay. 198 out of 1680 reviews
Rating 4 - Poor. 109 out of 1680 reviews
Rating 2 - Terrible. 194 out of 1680 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much to the staff! Always going out of their way to help. What sticks out me the most is their ability to correctly guess my next needs. We needed to hold our bags for a few hours, and their response was always NO PROBLEM! Would definitely come back!
Stayed 1 night in Feb 2025

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No hot shower.

Stayed for a Saturday night before a cruise and the hotel was good except for being awakened at 3am by what I thought was an approaching thunderstorm and when I stepped out on the balcony, I realized it was a loud band playing somewhere in the neighborhood...this continued until 4am. But the real deal breaker for us was no real hot water in the shower...the problem must have been in shower valve, because the sink had HOT water.
Stayed 1 night in Feb 2025

8/10 Good

Katherine

Business traveler
Stayed 3 nights in Feb 2025

10/10 Excellent

Jhatoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Courtney, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Feb 2025

10/10 Excellent

Kendale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved Nola!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free drinks at happy hour breakfast was good. Would recommended changing the locations of the stations to improve flow. Omelet station was slow. Other than that it was a great location close to the port and Frwnch Quarter.
Stayed 1 night in Feb 2025

10/10 Excellent

Marcella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lita, KENMORE

Traveled with partner
Liked: Staff & service, amenities
We really enjoyed the breakfast!
Stayed 4 nights in Feb 2025

6/10 Okay

Ben

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Find another place to stay!

After our first night we had to request towels, wash clothes and bathmats repeatedly. The sofa should have been replaced five years ago, it was impossible to sit on. I've stayed in many Hilton brand facilities but have never been this disappointed in one like this. I will never recommend nor stay here ever again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Chelynne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is definitely dated however, it is clean and comfortable. What they lack in an updated facility, they more than make up for in service and hospitality. Marvin got us checked in and was soooo pleasant! Everyone was wonderful but Marvin is who checked us in and took good care of us during our stay! The breakfast was top notch and we enjoyed the managers reception each day! I'd definitely stay there again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Norma

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service

The Stay

The hotel stay was average. I've stayed in numerous Embassy Suites and this one wad average compared to others.
Stayed 3 nights in Dec 2024

10/10 Excellent

Crystal

Stayed 1 night in Feb 2025

10/10 Excellent

Torrence

Traveled with partner
The stay was wonderful and only had one problem, the drain in the tub was partially clogged
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Nov 2024

6/10 Okay

HOLLY, LODI

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Handicap King Suite was very dirty. Bathroom and room floor was filthy and there was diet and dust on the closet doors to the bathroom. Breakfast was good as well as the manager reception. Decor in dining/ bar areas was awesome with the New Orleans murals.
Stayed 2 nights in Feb 2025

2/10 Terrible

Ashton

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
As I arrived at my hotel that was confirmed months in advance, I was told that I had been transferred to a new hotel. No prior notice or compensation for my troubles as I was visiting. I am glad that I was able to get to the new hotel and rest but it was extremely dissatisfying and an inconvenience to be told that information while checking in.
Stayed 1 night in Feb 2025

2/10 Terrible

david, Caba

Disliked: Cleanliness, staff & service, property conditions & facilities
Me cambiaron el hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Johnathan B

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

David

Stayed 3 nights in Jan 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Great. The complimentary breakfast was good.
Stayed 2 nights in Jan 2025