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Embassy Suites by Hilton New Orleans

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton New Orleans

View from property
Bar (on property)
Restaurant
View from room
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Breakfast included
  • Pool
  • Gym

Explore the area

Map
315 Julia St, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    3 min walk
  • Magazine Street
    9 min walk
  • Canal Street
    9 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    20 min drive

Room options

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, Non Smoking

  • 350 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Two Queens Suite

1 bedroom, in-room safe, desk, laptop workspace

Two Queens Suite

  • 400 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King Suite

1 bedroom, in-room safe, desk, laptop workspace

King Suite

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 2 Double Beds, Non Smoking

  • 515 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite

1 bedroom, in-room safe, desk, laptop workspace

Suite

  • 355 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 172 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One Double Bed Guestroom

1 bedroom, in-room safe, desk, laptop workspace

One Double Bed Guestroom

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

  • 850 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton New Orleans

3.5-star hotel in New Orleans Central Business District
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking.
Embassy Suites by Hilton New Orleans offers 280 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton New Orleans features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Embassy Suites by Hilton New Orleans is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.
Embassy Suites by Hilton New Orleans has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 48 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 48 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton New Orleans Convention Center Hotel
Embassy Suites New Orleans
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Embassy Suites Hilton New Orleans Convention Center
Embassy Suites Hotel Lofts Club Tower
Embassy Suites New Orleans Lofts Club Tower
Embassy Suites Lofts Club Tower
Embassy Suites by Hilton New Orleans Hotel
Embassy Suites by Hilton New Orleans New Orleans
Embassy Suites by Hilton New Orleans Hotel New Orleans

Embassy Suites by Hilton New Orleans Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 640 out of 1421 reviews" "
Rating 8 - Good. 315 out of 1421 reviews" "
Rating 6 - Okay. 179 out of 1421 reviews" "
Rating 4 - Poor. 110 out of 1421 reviews" "
Rating 2 - Terrible. 177 out of 1421 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Miguel

Nice hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient place to stay in NOLA
The hotel was in a perfect location for our purposes and allowed us to walk to everywhere we wanted to go. The pool was a great distraction for the kiddos during our stay. Breakfast was delicious and unexpectedly high quality. We were disappointed that our two drink vouchers would not provide a bottle of drinking water. Alcohol is free but we had to pay for a bottle of drinking water.
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Stayed 5 nights in Aug 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, friendly staff, but
The only thing I’d say was bad was the door handle to the the balcony on the outside of the door…it was a little gross! Other then that 5/5
Stayed 1 night in Aug 2024

8/10 Good

johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

james

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Stayed 2 nights in Aug 2024

8/10 Good

Yihui

Traveled with family
Disliked: Cleanliness
Pros : Breakfast ( omelette station ) is top 1 highlight . And HH drinks is complimentary. We ordered piña colada ( Virgin ) kids are happy . Cons : Waiting for valet took a LONG while . A lot of people lining up for car pick-up or drop-off . They are shorted of staffs . Sofa bed condition is not quite well .
Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, area is suspect
Stayed 1 night in Aug 2024

8/10 Good

Jawanza

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
expensive parking fees.
Stayed 2 nights in Aug 2024

2/10 Terrible

Terry

Business traveler
Disliked: Property conditions & facilities, room comfort
The staff was Friendly but my second day my AC Unit went out in my room I called 3 times down to the front Desk and no one ever showed up. I ended up checking out at 3 am in the morning because my room was extremely Hot
Stayed 2 nights in Aug 2024

8/10 Good

Lynette

Stayed 3 nights in Jun 2024

10/10 Excellent

Philipos

Stayed 2 nights in Aug 2024

8/10 Good

Ernetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good stay loved the balcony
Stayed 1 night in Aug 2024

4/10 Poor

Cathy

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We checked in on 8/23/2024 and stayed one night in room 205. Our stay was very nice. We enjoyed the evening reception and had a lovely breakfast. After breakfast we went back to our room to shower and pack up to go to airport to return home, this is when everything went bad. The bathtub faucet or shower did not work at all. We called the front desk and they sent maintenance after awhile. After he checked it out and determined that the faucet did not work, he ended up opening the room next to us for us to go into and shower. He did all he could and we had to just settle for it. My husband is blind and switching rooms to take a shower in a room that was completely backwards to the room he had just became somewhat familiar with was very unacceptable, therefore I couldn't do anything to get ready like packing while he showered because I had to stay in they room next door with him while he showered. It made it even more difficult for him being a blind traveler. At check out I expressed my disappointment with the bathtub faucet. She asked what room and said she would contact maintenance, not sorry nothing. I would like to know how the housekeeping could have cleaned the tub with no water and how Embassy Suites could expect someone to pay for a room that did not have water in the tub!!! We normally love staying at Embassy Suites when traveling. I am re-thinking that after how the person at the reception desk treated this matter.
Stayed 1 night in Aug 2024

6/10 Okay

WAYNE

Traveled with group
Disliked: Property conditions & facilities, room comfort
Hot room
Our group checked in with no warning that the air conditioning was having problems we only found out when our room was 85 degrees. Maintenance was sent no help finally moved to another room not much better. Terrible weekend experience
Stayed 3 nights in Aug 2024

10/10 Excellent

Deborah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great staff, hot breakfast and right across the street from the Riverwalk.
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlito, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk leate forgot the name. The lady was very helpful and very nice. She checked me in and out with her corteous manner. Love to stay here again. Highly recommended! Very nice view on our room with balcony (1603). Huge and clean room with sofa bed.
Stayed 1 night in Aug 2024

10/10 Excellent

Tiona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so welcoming and pleasant. I loved how engaging and attentive they were.
Stayed 4 nights in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service
It was nice people
Stayed 5 nights in Aug 2024

10/10 Excellent

Carlito, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. Highly recommended!
Stayed 1 night in Aug 2024

4/10 Poor

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water in out bathroom, no towels or pillows to accommodate 4 people
Stayed 1 night in Aug 2024

8/10 Good

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff... Nicely located near everything... Breakfast was awesome.
Stayed 4 nights in Aug 2024