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Embassy Suites by Hilton New Orleans

3.5 star property

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Photo gallery for Embassy Suites by Hilton New Orleans

Bar (on property)
View from room
1 bedroom, in-room safe, desk, laptop workspace
Restaurant
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Pool

Explore the area

Map
315 Julia St, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Canal Street
    ‪9 min walk‬
  • Caesars New Orleans Casino
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, Non Smoking

  • 350 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Two Queens Suite

1 bedroom, in-room safe, desk, laptop workspace

Two Queens Suite

  • 400 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King Suite

1 bedroom, in-room safe, desk, laptop workspace

King Suite

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 2 Double Beds, Non Smoking

  • 515 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite

1 bedroom, in-room safe, desk, laptop workspace

Suite

  • 355 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 172 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One Double Bed Guestroom

1 bedroom, in-room safe, desk, laptop workspace

One Double Bed Guestroom

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

  • 850 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Pet friendly
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About this property

Embassy Suites by Hilton New Orleans

3.5-star hotel in New Orleans Central Business District
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking.
Embassy Suites by Hilton New Orleans offers 280 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton New Orleans features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Embassy Suites by Hilton New Orleans is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.
Embassy Suites by Hilton New Orleans has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 27 2025 to April 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton New Orleans Convention Center Hotel
Embassy Suites New Orleans
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Embassy Suites Hilton New Orleans Convention Center
Embassy Suites Hotel Lofts Club Tower
Embassy Suites New Orleans Lofts Club Tower
Embassy Suites Lofts Club Tower
Embassy Suites by Hilton New Orleans Hotel
Embassy Suites by Hilton New Orleans New Orleans
Embassy Suites by Hilton New Orleans Hotel New Orleans

Embassy Suites by Hilton New Orleans Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 779 out of 1669 reviews
Rating 8 - Good. 363 out of 1669 reviews
Rating 6 - Okay. 207 out of 1669 reviews
Rating 4 - Poor. 123 out of 1669 reviews
Rating 2 - Terrible. 197 out of 1669 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ari

Stayed 3 nights in Dec 2024

6/10 Okay

Chanel

Liked: Cleanliness, property conditions & facilities, room comfort
Fix valet
I would have given this hotel a 5-star But the valet area is a problem! Its a cluster and its needs to be done better! People waiting for cars Cars just piled up This situation will make people book at other places!
Stayed 2 nights in Dec 2024

10/10 Excellent

KERRY

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were not large enough
Stayed 2 nights in Dec 2024

8/10 Good

Clarence

Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Ernest

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Disliked: Staff & service
Good - But Service could be improved
Staffing seems short - from long waits at valet parking to lines at breakfast and during cocktail hour. Hotel location is convenient to the Port and French Quarter.
Stayed 1 night in Dec 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Victor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I renjoyed my stay!
Stayed 3 nights in Dec 2024

2/10 Terrible

Vanessa

Disliked: Cleanliness
My shower didn't work for 2 days
Stayed 4 nights in Dec 2024

10/10 Excellent

LaKeisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvin was amazing. The travel person didnt get her name but was very hrlpful in finding things to do and places to eat.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Lakendra

Stayed 4 nights in Dec 2024

8/10 Good

Julio

Stayed 2 nights in Nov 2024

8/10 Good

william

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid and great location
Stayed after a cruise. They allowed me to check in early which was a god send. Our room was clean. We had some problem with water draining in the shower, we called for help, no one came but we got it fixed.
Stayed 1 night in Dec 2024

6/10 Okay

esam

Traveled with family and small children
I have never had worse housekeeping service. Dirty towels not replaced, garbage cans left unemptied.
Stayed 3 nights in Dec 2024

6/10 Okay

Shelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in difficult
There were 6 rooms on the 2 reservations. The hotel was very confused as people arrived at different times to check in. By the time our delayed flight got there, they didn't think Michelle had a reservation. After 20 minutes and getting the room numbers of everyone, we finally got a room.
Stayed 1 night in Dec 2024

8/10 Good

Rose

Stayed 5 nights in Nov 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Roseanne

Disliked: Cleanliness, property conditions & facilities
Unfortunately our room initially had a musty odor so I opened the door.. but bugs in the room.. I killed at least 4 and my daughter 2.. then there was a leak from the sink in the main hallway. Lastly we weren’t given any toilet paper or tissues.. ran out of both.. housekeeping did not bring up when asked and then if we wanted more we needed to come to the front desk… however when my son asked he was told know.. not very hospitable.. sorry.
Stayed 1 night in Dec 2024

4/10 Poor

kathleen

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Clog sink. Took them 2.5 hours for engineer to come up and 2.5 hours to transfer us to another room. King suite was change to a 2 queen bed suite
Stayed 1 night in Dec 2024

10/10 Excellent

Paul, Lawrenceburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Candace

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! Especially a director and the assistant director.
Stayed 3 nights in Dec 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Wilfred

Stayed 1 night in Dec 2024