Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel

Property amenity
Seasonal outdoor pool
Exterior
Standard Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, laptop workspace
Dining room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
1801 32nd St, Kenner, LA, 70065
  • Cafe Du Monde
    5 min walk
  • Esplanade Mall
    9 min walk
  • Pontchartrain Center
    4 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    6 min drive

Room options

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel

Kenner hotel with free weekday breakfast
Along with a health club, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Change of towels is available on request.
Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel offers 105 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel features a health club and a seasonal outdoor pool. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. This family-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

RunWay Inn Suites
The Runway Inn Suites Airport Hotel
Fairfield Inn Suites Kenner New Orleans Airport

Holiday Inn Express Kenner - New Orleans Airport, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 338 out of 560 reviews" "
Rating 8 - Good. 114 out of 560 reviews" "
Rating 6 - Okay. 53 out of 560 reviews" "
Rating 4 - Poor. 22 out of 560 reviews" "
Rating 2 - Terrible. 33 out of 560 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jose

Traveled with family and small children
Liked: Property conditions & facilities
Nice place, nothing spectacular except the salt water pool.
Stayed 7 nights in Aug 2024

10/10 Excellent

D'Andra

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and stay
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Stayed 2 nights in Aug 2024

6/10 Okay

Grace

Stayed 1 night in Aug 2024

10/10 Excellent

Morrill

Liked: Cleanliness, staff & service
It was my first stay at Holiday Inn express and it was a pleasant experience!
Stayed 1 night in Aug 2024

6/10 Okay

Asiel Erek

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was very humid and smelled off.
Stayed 1 night in Aug 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
I truly enjoyed my stay. I will be staying at this hotel the next time I visit the city
Stayed 2 nights in Aug 2024

2/10 Terrible

Susanne, folsom

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight for early flight.
5 minutes from airport and 2 minutes from mall. Good breakfast. Older building, partially renovated.
Stayed 1 night in Aug 2024

6/10 Okay

Cathy

Liked: Cleanliness
Stayed 1 night in Apr 2024

2/10 Terrible

Michelle

Liked: Cleanliness
Disliked: Staff & service, room comfort
Awful room set up
Room is set up so uncomfortably. Be careful getying in the shower tub has a crazy slant and causes you to slip. Refrigerator and microwave are in the bathroom (why just why) airport shutyle runs every hr but listen to this you cant get on that hourly scheduled shuttle unless you let the desk clerk know that you need a ride. Question if the shuttle runs every hour anyway why would you not allow customers to board? Just difficult for absolutely no reason at all. If youre on the second floor you have to go to the 1st or 3rd floor for ice. Really lol. Now the bed has heavy bedding thats the only redeeming quality of this place. Michelle Walters- Jackson
Stayed 1 night in Jul 2024

8/10 Good

Velvet

Stayed 1 night in Jul 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Debbie L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice to stay at. It was quiet with the exception of the airplanes going overhead, but I kind of like that anyway lol the rooms were very, very nice and clean. parking was easy and free, which is hard to come by in New Orleans. I felt very safe being a female solo traveler. desk staff was nice when I needed them for something, all in all I would definitely go back And stay again at this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the airport, good food nearby definitely recommend this place
Stayed 1 night in Jul 2024

8/10 Good

Peggy

Business traveler
great stay. perfect for my needs and location. excellent breakfast staff and very clean!!!
Stayed 2 nights in Jul 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport. They should have free water for guess this is why you got 4 stars and not 5
Stayed 1 night in Jul 2024

10/10 Excellent

Doralmis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to improve their communication skills with the guests , if you need a butler ask for Wilson he’s the best , so far I liked my stay
Stayed 1 night in Jun 2024

10/10 Excellent

JEFF

Stayed 1 night in Jul 2024

10/10 Excellent

Shanee

Liked: Cleanliness, amenities
Front desk receptionist very sweet ( Jessica) she accommodated my stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Elaina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ayana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect!
Stayed 2 nights in Jul 2024