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Holiday Inn Express Kenner - New Orleans Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Kenner - New Orleans Airport by IHG

Exterior
Standard Room, 2 Queen Beds | 1 bedroom, pillowtop beds, in-room safe, desk
Exterior
Exterior
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Parking included

Explore the area

Map
1801 32nd St, Kenner, LA, 70065
  • Treasure Chest Casino
    ‪5 min drive‬
  • Caesars Superdome
    ‪16 min drive‬
  • Tulane University
    ‪17 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(39 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn & Suites New Orleans Airport North

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, (1483)
$106 nightly
The price is $106 total
includes taxes & fees
Comfort Inn & Suites New Orleans Airport North

About this property

Holiday Inn Express Kenner - New Orleans Airport by IHG

Kenner hotel with free weekday breakfast
Along with a health club, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Change of towels is available on request.
Holiday Inn Express Kenner - New Orleans Airport by IHG offers 105 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Holiday Inn Express Kenner - New Orleans Airport by IHG features a health club and a seasonal outdoor pool. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. This family-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Express Kenner - New Orleans Airport by IHG is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

RunWay Inn Suites
Express Kenner Orleans By Ihg
The Runway Inn Suites Airport Hotel
Fairfield Inn Suites Kenner New Orleans Airport
Holiday Inn Express Kenner New Orleans Airport by IHG
Holiday Inn Express Kenner New Orleans Airport an IHG Hotel
Holiday Inn Express Kenner - New Orleans Airport by IHG Hotel
Holiday Inn Express Kenner - New Orleans Airport by IHG Kenner

Holiday Inn Express Kenner - New Orleans Airport by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 430 out of 714 reviews
Rating 8 - Good. 147 out of 714 reviews
Rating 6 - Okay. 70 out of 714 reviews
Rating 4 - Poor. 28 out of 714 reviews
Rating 2 - Terrible. 39 out of 714 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer service

Trinity was amazing at the checkout desk and helpful about referring restaurants and providing a quality experience at HI in Kenner LA
Stayed 2 nights in Apr 2025

8/10 Good

Phyllis, Baytown

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
he carpet and bathroom shower tile was broke and repaired not done well
Stayed 2 nights in Apr 2025

10/10 Excellent

umeka

Stayed 1 night in Apr 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Always the same everytime I come. Clean comfortable and close to airport
Stayed 2 nights in Apr 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean property. Comfortable beds and clean rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Ambreauna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the mixed reviews, this was a very nice hotel with great staff. The location was great, everything you'd need is within 5 -10 mins away. Shuttle to airport was on time and convenient. I'd definitely stay anytime I'm in NOLA.
Stayed 3 nights in Apr 2025

8/10 Good

The

Business traveler
Liked: Staff & service, property conditions & facilities
Ease of getting around the area.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kory

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Checkin was seamless.👌
Stayed 1 night in Apr 2025

2/10 Terrible

Jayce

Stayed 1 night in Apr 2025

8/10 Good

Eric

Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good...clean , very convenient without downtown New Orleans
Stayed 1 night in Jan 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples Getaway

We enjoyed our stay at Holiday Inn. Everyone was nice a helpful. The room was great! Breakfast was good. Highly recommend.
Stayed 4 nights in Mar 2025

8/10 Good

Joshua

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent option for a pre-flight night.

I stayed here for a night just before an early morning flight. The late check-in process was easy, and after informing the front desk that I would need the shuttle in the morning, I was told to be there approximately 10 minutes before the top of the hour. Entering my room, I noticed a slight odor that I fairly quickly went nose blind to, but it was initially off-putting. That aside the bed was comfortable, the digital thermostat was easy to use, and the channel selection was fine. Trying to go to sleep was not the easiest experience. There were a couple of late flights that passed overhead. Not the hotel's fault, just unfortunate positioning of the building. The next morning, the airport shuttle was actually early, and I was able to depart earlier than I had anticipated since I was the only passenger. The ride was quick, easy, and professional. Not sure if I'd stay here again due to the late noise, but otherwise a fine experience.
Stayed 1 night in Mar 2025

8/10 Good

Russell

Stayed 2 nights in Mar 2025

10/10 Excellent

Bob, Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

8/10 Good

tameka

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Johnnie

Business traveler
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family

Great Stay when Visiting Home

I have stay at this hotel on 4 different occasions now and I love it.
Stayed 1 night in Mar 2025

10/10 Excellent

ALYSIA

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice spot quiet and very clean I will be staying again
Stayed 1 night in Mar 2025

6/10 Okay

Enrique

Stayed 2 nights in Mar 2025

8/10 Good

Jon

Stayed 1 night in Mar 2025

6/10 Okay

Miranda

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
I am not sure if it was just this hotel or the brand, but the walk in "wet" bathroom is a lawsuit waiting to happen. The shower didn't have a lip to it to stop water from going all over the bathroom, so after you shower, you have to be careful not to bust your head open. There were stains on the sheets, towels and the bottom foot railing. The foot railing stain looked like dry blood.
Stayed 1 night in Feb 2025

8/10 Good

Megan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The gal at the front desk that checked us in acted bothered to have to help us. I witnessed her act like that to the guests after us as well. I had to go back down and ask a question and thankfully there was another woman at the counter that was extremely friendly and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Brianna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Nat

Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
Check in was easy, staff was nice, free parking, and free airport shuttle. The breakfast was easy and tasty. Only thing I can say bad is that when we first checked in we needed new towels because the ones that came with the room didn't seem clean. Other than that everything else was fine.
Stayed 6 nights in Mar 2025