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Four Seasons Hotel New Orleans

5.0 star property

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Bar (on property)
Restaurant
Restaurant
View from property
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking available

Explore the area

Map
2 Canal Street, New Orleans, LA, 70130
  • Caesars New Orleans Casino
    ‪2 min walk‬
  • Canal Street
    ‪2 min walk‬
  • Bourbon Street
    ‪13 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪32 min drive‬

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About this property

Four Seasons Hotel New Orleans

5-star hotel in New Orleans Central Business District
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Four Seasons Hotel New Orleans offers 341 air-conditioned accommodations with tablet computers and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 65-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Four Seasons Hotel New Orleans features an outdoor pool and a steam room. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge.

This 5-star property offers access to a business center and 9 meeting rooms. Event facilities measuring 8026 square feet (746 square meters) include conference space. This luxury hotel also offers a fitness center, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge). A total renovation of this property was completed in June 2021.

Four Seasons Hotel New Orleans is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Four Seasons Hotel New Orleans has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 64.10 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 14 to 40 for adults and USD 8 to 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8,026 square feet of conference space
  • 9 meeting rooms
  • Business center

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 34 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Reception hall
  • Renovated entire property - June 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch LCD TV with cable channels
  • Tablet computer

Food and drink

  • Champagne service
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 14 to 40 for adults, and USD 8 to 20 for children
  • Valet parking fee: USD 64.10 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

We should mention

Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Property is also known as

Four Seasons Orleans Orleans
Four Seasons Hotel New Orleans Hotel
Four Seasons Hotel New Orleans New Orleans
Four Seasons Hotel New Orleans Hotel New Orleans

Four Seasons Hotel New Orleans Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 417 out of 508 reviews
Rating 8 - Good. 44 out of 508 reviews
Rating 6 - Okay. 27 out of 508 reviews
Rating 4 - Poor. 10 out of 508 reviews
Rating 2 - Terrible. 10 out of 508 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daria, Mcallen

Stayed 2 nights in Feb 2025

10/10 Excellent

Chakedra

Stayed 1 night in Feb 2025

10/10 Excellent

Masis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Dawn

Stayed 4 nights in Oct 2024

10/10 Excellent

Andrew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Concierge was the best and super helpful with everything!
Stayed 2 nights in Dec 2024

10/10 Excellent

austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even in October the pool area was a vibe…
Stayed 1 night in Oct 2024

10/10 Excellent

Jordan, New Orleans

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Beautiful property.
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is the best hotel in the hotel group
Stayed 1 night in Jan 2025

10/10 Excellent

Dennis, Palm Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as usual. This was my third time staying there, and it is always consistent.
Stayed 3 nights in Nov 2024

10/10 Excellent

ALEJANDRO, HOUSTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rafael is the best person at front desk
Stayed 1 night in Jan 2025

10/10 Excellent

Charlene

Stayed 1 night in Dec 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property
Stayed 1 night in Sep 2024

8/10 Good

Kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

MARVIN

Stayed 2 nights in Nov 2024

10/10 Excellent

Richard, Houma

Liked: Cleanliness, staff & service, property conditions & facilities
A very modern hotel with a a great staff to accommodate your needs
Stayed 1 night in Dec 2024

10/10 Excellent

Shanlanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!! Better lights in bathroom by the mirror
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

David Edward

Liked: Cleanliness, staff & service, property conditions & facilities
There's nothing to dislike. Great stay!
Stayed 2 nights in Nov 2024

6/10 Okay

Parker

Liked: Cleanliness, property conditions & facilities, room comfort

Less than Four Seasons

Checkin was a 90 minute wait. We ended up staying in a room without the requested king bed. We did not receive the coveted 1424 as initially agreed upon with the King sized bed. There was no caviar at the chandelier bar where we were advised drinks However we were able to cross the street and find caviar at Nobu at Caesar’s.
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was one of pure luxury. Every member of staff was professional and welcoming. The food at chemin la met was 5 stars all day! I did my proposal here and the four seasons of New Orleans did a fantastic job with the accommodation.
Stayed 1 night in Nov 2024

10/10 Excellent

Jashira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say this hotel was the most accommodating. Our room was not ready upon arrival, however staff immediately made us comfortable. Our room was pristine. We were dined for lunch at Chemin A La Mer. Staff was pleasant and there was a beautiful view of the River. I love signature cocktails so the chandelier bar is perfect for that. Very unique cocktail menu and full service bar. We took a carriage but we were walking distance from Jackson Square and Bourbon street if you want to hang out. And direct across the street from the casino!
Stayed 1 night in Nov 2024

10/10 Excellent

WALTER

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything you need. Shopping, dining and activities. Service was impeccable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Penny, Vankleek Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were exceptional!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very high end, and super busy. Great location and nice hotel
Stayed 3 nights in Jul 2024