Hilton Garden Inn New Orleans Convention Center

3.5 star property

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Photo gallery for Hilton Garden Inn New Orleans Convention Center

Courtyard
Lobby
Exterior
Reception
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Bar

Explore the area

Map
1001 S Peters St, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪3 min walk‬
  • National World War II Museum
    ‪7 min walk‬
  • Port of New Orleans
    ‪14 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

Room, 2 Queen Beds, Accessible

  • 391.4 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Accessible

  • 391.4 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 391.4 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Accessible

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite One King and One Sofa Bed

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One King Bed

  • 391.4 sq ft
  • Sleeps 2
  • 1 King Bed

Two Queen Beds

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Two Queen Beds, Accessible

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Garden Inn New Orleans Convention Center

3.5-star hotel in Arts/Warehouse District
This hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Hilton Garden Inn New Orleans Convention Center offers 286 accommodations with laptop-compatible safes and safes. Select Comfort beds feature premium bedding. LCD televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn New Orleans Convention Center features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 5005 square feet (465 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hilton Garden Inn New Orleans Convention Center has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grille & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Covered valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel New Orleans Convention Center
Hilton Garden Inn New Orleans Convention Center
Hilton Garden Inn New Orleans Convention Center Hotel
Hilton Garden Inn Convention Center Hotel
Hilton Garden Inn Convention Center
Hilton Garden Inn New Orleans Convention Center Hotel
Hilton Garden Inn New Orleans Convention Center Hotel
Hilton Garden Inn New Orleans Convention Center New Orleans
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Hilton Garden Inn New Orleans Convention Center New Orleans
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Hilton Garden Inn Convention Center
Hilton Convention Center

Hilton Garden Inn New Orleans Convention Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 888 out of 1587 reviews
Rating 8 - Good. 377 out of 1587 reviews
Rating 6 - Okay. 153 out of 1587 reviews
Rating 4 - Poor. 79 out of 1587 reviews
Rating 2 - Terrible. 90 out of 1587 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jaydon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

GERALD

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

tabious

Stayed 1 night in Dec 2024

10/10 Excellent

Danathan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Of Your Favorite Hotels
Simply Amazing!!! Quiet and Peaceful!
Stayed 1 night in Dec 2024

8/10 Good

Katiuska

Liked: Cleanliness, staff & service, property conditions & facilities
Está bueno,muy limpio todo
Stayed 1 night in Dec 2024

8/10 Good

clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was amazing. The only little problem I have was the bathtub in room.551 needs JCPenney re-stain they had Rust , but otherwise everything was excellent. Would be back
Stayed 5 nights in Dec 2024

4/10 Poor

Lamont

Liked: Cleanliness
No shuttle and no free breakfast is unacceptable
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time! Easy walking to the main areas of New Orleans. Close to the port where we cruised out of! Everything was great!
Stayed 2 nights in Nov 2024

6/10 Okay

Gerren

Stay as good. Valet parking staff was awesome. Only problem was computers were down and cldnt check til 4 hrs past the original time. No discount was offered for the inconvenience.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jodi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice place, felt safe for New Orleans
Stayed 1 night in Dec 2024

10/10 Excellent

Saniyah

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice , would stay again
Stayed 1 night in Dec 2024

8/10 Good

Jamal

Stayed 3 nights in Nov 2024

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

IAN, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little out of the way from French Quarter if walking. Pricy once various taxes are added.
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff, valet and waitress were all extremely personable, helpful and accommodating.
Stayed 1 night in Dec 2024

6/10 Okay

Sandra

Stayed 1 night in Nov 2024

8/10 Good

Blake

Liked: Cleanliness, amenities, property conditions & facilities
Good location for cruise.
Stayed 3 nights in Nov 2024

6/10 Okay

Yolanda

Traveled with family
Liked: Staff & service, amenities
The room carpet was very dirty it should be shampooed at least every six months. Also the next room and front room people were very noisy, yelling and screaming you could hear all the noise, unable to rest.
Stayed 2 nights in Dec 2024

6/10 Okay

Kimberly

Traveled with family and small children
Liked: Staff & service
The front desk staff were wonderful and very engaging and helpful. The property should consider redesigning the front desk area for staff to make them more comfortable as well. The rooms need some TLC. For example the doors on the cabinets were loose on their hinges. One of the light bulbs was out on the bedside light. The HVAC needs to be addressed . It was chilly in the city so we turned on the heat in our room and it never got warm. We requested maintenance two times for this issue and no one ever showed up. Some basic upkeep will help keep the property looking good. If the quality of the room furniture and finishes matched the lobby, it could really be a a comfortable place. The restaurant could use some improvement as well. We only had breakfast in the restaurant and it was not free...or awesome. The buffet was not hot. Choices were minimal. I've honestly had better options at cheaper hotels with free breakfast. This is an area where they could really shine if there were more thought put into their offerings. Overall, the hotel staff were friendly and engaging. But there needs to be a reassessment and overhaul of the properties rooms and amenities.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mg

Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Miraquita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel, wonderful room except it was located behind the elevators. For example: you get off the elevator, take a right then right again and the room is the first room on the right located behind the elevator. You can hear when the elevators are in use/going up and down. I’d never experience that in all my 50 years I’ve traveled and stayed in hotels. The room was clean and nice.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would love to see updated bathrooms but overall stay was nice
Stayed 4 nights in Nov 2024