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Hilton New Orleans/St. Charles Avenue

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton New Orleans/St. Charles Avenue

Reception
Exterior
Junior Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Daily full breakfast for a fee
Point of interest

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet friendly
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
333 Saint Charles Ave, New Orleans, LA, 70130
  • Canal Street
    4 min walk
  • Bourbon Street
    6 min walk
  • Caesars New Orleans Casino
    10 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    20 min drive

Room options

View all photos for Suite, 1 King Bed

47-inch flat-screen TV with satellite channels, Smart TV

Suite, 1 King Bed

  • 200 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub (Accesible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Bathtub (Accesible)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

  • 180 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Corner

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed (Accesible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Accesible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Hearing)

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

47-inch flat-screen TV with satellite channels, Smart TV

Suite, 1 Bedroom, Accessible, Bathtub

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza New Orleans French Qtr - Astor

Pool
Free WiFi
Restaurant
Air conditioning
3.7 out of 5, Good, (3599)
The price is $115
per night
$136 total
includes taxes & fees
Dec 11 - Dec 12
Crowne Plaza New Orleans French Qtr - Astor

About this property

Hilton New Orleans/St. Charles Avenue

4-star hotel in New Orleans Central Business District
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hilton New Orleans/St. Charles Avenue offers 252 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 47-inch Smart televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

In-room wired and wireless Internet access (WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service.

Wired and wireless Internet access is complimentary. Event facilities measuring 10000 square feet (929 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Luke - This restaurant specializes in Cajun/Creole cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Luke

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium satellite channels
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per pet, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Charles
Hilton Charles Hotel
Hilton Charles Hotel New Avenue Orleans/St.
Hilton New Orleans/St. Charles Avenue
Hilton New Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue
Hilton New Orleans / St Charles Ave Hotel New Orleans
Hilton New Orleans/St. Charles Avenue Hotel
Hilton New Orleans/St. Charles Avenue New Orleans
Hilton New Orleans/St. Charles Avenue Hotel New Orleans

Hilton New Orleans/St. Charles Avenue Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 530 out of 1045 reviews" "
Rating 8 - Good. 291 out of 1045 reviews" "
Rating 6 - Okay. 105 out of 1045 reviews" "
Rating 4 - Poor. 65 out of 1045 reviews" "
Rating 2 - Terrible. 54 out of 1045 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

henry

Liked: Property conditions & facilities
The rooms are tiny. This was the smallest room I have ever seen at a Hilton hotel, But I guess that should be expected when you’re staying in 100-year-old building. They said this size room could sleep four people, and it probably could but would be very very uncomfortable. luckily it was only me staying there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maureen-Frances

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton St. Charles is a great property that is central to everything! Quick walks to Bourbon St., French Quarter, French Market, shopping, and restaurants. Check is was super fast and easy. Staff were very friendly, the property is very clean, and safe. This will be my go-to hotel from now on when I’m in NOLA.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brittney

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property the staff was amazing and it was a great stay the only thing I would say is parking is expensive so park across the street. Overall I would stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Willie Maryland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of everything
Stayed 5 nights in Aug 2024

10/10 Excellent

quanesa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walking distance to canal and bourbon street, casino and outlet mall as well. Good location i felt safe day and night
Stayed 5 nights in Aug 2024

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was top tier. The cleanliness of the was amazing. I would book there again
Stayed 1 night in Aug 2024

8/10 Good

Ross

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
My trip was excellent 👌
Stayed 2 nights in Aug 2024

8/10 Good

Danielle

Stayed 2 nights in Aug 2024

8/10 Good

Katia

Traveled with group
Liked: Cleanliness, staff & service
Overall it was in a great location. Within walking distance to bourbon street
Stayed 4 nights in Jul 2024

10/10 Excellent

latoria

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and very spacious..location was great. Would stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, perfect location and the bar downstairs was also great!
Stayed 1 night in Jul 2024

10/10 Excellent

Lashandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It wasn’t a bad stay at all! I just wish we would’ve researched the area a bit better. It was a bit far from more of the historical parts of NOLA. It was a 10-15 minute walk in any direction to the places we wanted to go. Other than that it was great.
Stayed 3 nights in Jun 2024

10/10 Excellent

Wren

Stayed 1 night in Mar 2024

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities
Too many homeless around block, dirty city.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Tammi

Traveled with group, Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Overpriced!
For the price I paid, it was not worth it. This hotel is old and it shows! It was not very clean. There were hairs everywhere! The front desk lady didn’t even offer my rewards bag, therefore I had to go back up there to get it. My friends stayed at other hotels that were better and less expensive.
Stayed 1 night in May 2024

10/10 Excellent

Kristin, Albany

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and walking distance to everything.
Stayed 1 night in May 2024

8/10 Good

tranita

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the location of the property. I wish they had warm cookies like the Double Tree. Other than that, it’s really nice and clean and beds are very comfortable.
Stayed 2 nights in May 2024

10/10 Excellent

Alberta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very attentive, friendly, knowledgable and professional. I would recommend staying there. I'd book there again!
Stayed 3 nights in May 2024

8/10 Good

Sana

Stayed 2 nights in May 2024

6/10 Okay

Margaret

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I liked Luke's restaurant very much. I liked everyone I met . They were all very pleasant and helpful. For the price, all extras were stripped or non existent. It would have been nice to have had magazines with local information in the room. A bible would have been nice.A USA Today or any newspaper would have been nice. Many cheaper hotels offer more perks.
Stayed 3 nights in May 2024

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptional especially the front desk attendant Ashley Powers. She went above and beyond to accommodate and make our trip a memorable one. She helped us book daily tours, suggested places to eat and even called our room later in the day to see how we made out on the tour. All the staff were very pleasant but Ashley certainly stood out above the rest. The hotel location was great we were close within walking distance to pretty much anything. Also the area wasn’t too loud for being New Orleans. The only big suggestion I would like to make is to invest in better pillows. Feather pillows are not for everyone. But over all a great place to stay with remarkable staff 😀
Stayed 7 nights in May 2024