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Hilton New Orleans/St. Charles Avenue

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hilton New Orleans/St. Charles Avenue

Reception
Point of interest
Exterior
Reception
Junior Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Parking available

Explore the area

Map
333 Saint Charles Ave, New Orleans, LA, 70130
  • Canal Street
    ‪4 min walk‬
  • Bourbon Street
    ‪6 min walk‬
  • Caesars New Orleans Casino
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed

47-inch flat-screen TV with satellite channels, Smart TV

Suite, 1 King Bed

  • 200 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub (Accesible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Bathtub (Accesible)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

  • 180 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Corner

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed (Accesible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Accesible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Hearing)

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

47-inch flat-screen TV with satellite channels, Smart TV

Suite, 1 Bedroom, Accessible, Bathtub

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

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Free WiFi
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4.4 out of 5, Excellent, (1159)
The price is $143
per night
$202 total
includes taxes & fees
Feb 16 - Feb 17
InterContinental New Orleans, an IHG Hotel

About this property

Hilton New Orleans/St. Charles Avenue

4-star hotel in New Orleans Central Business District
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hilton New Orleans/St. Charles Avenue offers 252 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 47-inch Smart televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

In-room wired and wireless Internet access (WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service.

Wired and wireless Internet access is complimentary. Event facilities measuring 10000 square feet (929 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Luke - This restaurant specializes in Cajun/Creole cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Luke

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium satellite channels
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Charles
Hilton Charles Hotel
Hilton Charles Hotel New Avenue Orleans/St.
Hilton New Orleans/St. Charles Avenue
Hilton New Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue
Hilton New Orleans / St Charles Ave Hotel New Orleans
Hilton New Orleans/St. Charles Avenue Hotel
Hilton New Orleans/St. Charles Avenue New Orleans
Hilton New Orleans/St. Charles Avenue Hotel New Orleans

Hilton New Orleans/St. Charles Avenue Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 509 out of 1003 reviews" "
Rating 8 - Good. 271 out of 1003 reviews" "
Rating 6 - Okay. 103 out of 1003 reviews" "
Rating 4 - Poor. 65 out of 1003 reviews" "
Rating 2 - Terrible. 55 out of 1003 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nicolás Aldo

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Reception was a disaster, bad attitude and we had to check in twice since the system went down. They never cleaned our room and when we call about it they just limited to send us clean towels only.
Stayed 2 nights in Oct 2024

10/10 Excellent

Readez

Stayed 1 night in Oct 2024

10/10 Excellent

Adaire

Stayed 1 night in Oct 2024

10/10 Excellent

John, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

gangotri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Business trip : Great location
I went there to attend a conference. I liked the breakfast which was included in my stay. I would highly recommend anyone booking this hotel to pay for the breakfast. They have great options.
Stayed 4 nights in Oct 2024

8/10 Good

Denise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Shauting

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good trip overall. Didn't really spend any time at hotel except to get a few hours rest. I never ask for special treatment, especially on just an overnight trip, but if we were going to stay for more than one night it would be nice to get a view of the city instead of a dirty back alley and parking garage. Check in was fast and easy and counter person was nice and helpful despite this and check out was equally as easy, as they were processing a few folks and all I had to do was drop my room key into a bucket in the count, grab a complimentary coffee, and we were out the door! I'd definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Darlene

Stayed 1 night in Oct 2024

10/10 Excellent

AMY, Boyce

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

8/10 Good

Roneeca

Stayed 3 nights in Jul 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location amd room was big and spacious. Luke's restaurant is fantastic!! Only downside, no pool.
Stayed 3 nights in Sep 2024

8/10 Good

Keison

Stayed 2 nights in Sep 2024

8/10 Good

Aubrey

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Corey P

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Stayed 1 night in Sep 2024

10/10 Excellent

Adelene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we showed up we didnt know where to park. So we asked the valet. The man was really nice instead of talking to us girls like we were stupid. He gave me all my option's of what it would cost foe valet or to self park and pay for the day. I really appreciated that beacuse sometimes when a young women ask question people talk to myself and others like we dont have common sense! I really appreciate and valued his help!
Stayed 1 night in Sep 2024

8/10 Good

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Great deal, great service
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Teofilo, Leesville

Great location
Stayed 1 night in Sep 2024