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Holiday Inn Express New Orleans - St Charles, an IHG Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express New Orleans - St Charles, an IHG Hotel

Exterior
Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, individually decorated
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
936 Saint Charles Avenue, New Orleans, LA, 70130
  • National World War II Museum
    ‪4 min walk‬
  • Magazine Street
    ‪5 min walk‬
  • Ernest N. Morial Convention Center
    ‪11 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, Multiple Beds

  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, Multiple Beds

  • Sleeps 7
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express New Orleans - St Charles, an IHG Hotel

3-star hotel in Arts/Warehouse District
This smoke-free hotel features a fitness center, valet parking, and a microwave in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Holiday Inn Express New Orleans - St Charles, an IHG Hotel offers 135 air-conditioned accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Express New Orleans - St Charles, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 45 per night
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Modern
Hotel Modern New Orleans
Modern Hotel
Modern Hotel New Orleans
Modern New Orleans
Modern New Orleans Hotel
New Orleans Hotel Modern
New Orleans Modern Hotel
Hotel Le Cirque New Orleans
Le Cirque New Orleans
Holiday Inn Express New Orleans St Charles Hotel
Holiday Inn Express New Orleans St Charles
Hotel Holiday Inn Express New Orleans - St Charles New Orleans
New Orleans Holiday Inn Express New Orleans - St Charles Hotel
Hotel Holiday Inn Express New Orleans - St Charles
Holiday Inn Express New Orleans - St Charles New Orleans
Hotel Modern New Orleans
Holiday Inn Express St Charles Hotel
Holiday Inn Express St Charles
Express New Orleans St Charles

Holiday Inn Express New Orleans - St Charles, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 397 out of 944 reviews" "
Rating 8 - Good. 247 out of 944 reviews" "
Rating 6 - Okay. 112 out of 944 reviews" "
Rating 4 - Poor. 77 out of 944 reviews" "
Rating 2 - Terrible. 111 out of 944 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Cathy

Stayed 4 nights in Oct 2024

8/10 Good

Paul S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Forest

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience and friendliness.
Stayed 3 nights in Oct 2024

8/10 Good

Terriyakai

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it
Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First room we got the tv was broken and smoke detector was ripped off of the wall. Heavy smell of weed in hall ways and in room Second room dirty and heavy smell of weed
Stayed 3 nights in Oct 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had 2 rooms, here for the Denver, saints game. First room the shower didn’t work, had to change rooms. Breakfast was never stocked, never did get eggs. The worst is one of the cleaning ladies took a pair of ear pods, management came and questioned the cleaning people, they all denied taking them. We then proceeded to ping them with our phone and they went off in her pants. She was escorted out of the building and was fired. Overall stay was just poor one thing after another and I’m not that picky.
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service, room comfort
What’s the point of a reservation
I reserved a room with 2 queen beds. Got to the room and it is bunk beds. The room is very small. Getting on a top bunk is not an easy task. What is the point of making a reservation (reserving the room) if the hotel will rent it to someone else. I will not stay at that hotel or book with hotels.com again.
Stayed 1 night in Oct 2024

4/10 Poor

Phillip

Traveled with family
Kim at the front desk was very rude and nonchalant
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The streetcar passes the property and stops adjacent. WW2 museum is one oBourbonf several museums within two blocks.Bourbon street and French Quarter are a short streetcar ride. Get an RTA transit pass for the length of your stay.
Stayed 5 nights in Oct 2024

2/10 Terrible

Kelly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
To date- I have not received an adjustment to my account for the stay as indicated by Mgmt. I will be seeking other brands and will request removal from IHG rewards. Future travel stays for myself and my travel companion who is my 78 year old Mother will be with a more inclusive and supportive brand. Arrived and Checkin were seemless however the room assignment given reeked of “cigarette smoke” which was unacceptable. We returned to the front desk and were given another room assignment. At 3:49am the smoke detector began alarming. ⏰ This frightened my Mother and I. We didn’t know what was situation however I hurried to assist her with her shoes. I then called the front desk who indicated there was nothing wrong but the smoke detector continued to go off. Again I called the front desk and was told maintenance was not available to check the smoke detector. I was told to do what made me “comfortable” I called 911. The NOLA FD check the property but could not change the smoke detector battery and the front desk didn’t have access to the maintenance room. The resolve was removing the battery from another room… all this accrued through 5AM. My Mother was so upset. On our return the next night it happened again!!! This time maintenance came and replaced the battery for the second time. At 2:30 am the smoke detector began 🚨 again. We changed rooms at 3am!!! Our stay was four nights-the ASM (whom we had a extensive conversation)informed us we would be taken cared of-Has NOT occrr
Stayed 3 nights in Oct 2024

10/10 Excellent

Kejuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Ivy

Stayed 2 nights in Oct 2024

10/10 Excellent

Yadira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great I just did not like the extra parking fees
Stayed 1 night in Oct 2024

6/10 Okay

Shanae

Liked: Room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Kasey

Disliked: Room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Brian

Stayed 1 night in Oct 2024

10/10 Excellent

Ablessing

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bliss in grace’s room was very spacious and neat. The staff was incredibly helpful and friendly. Special thanks to Antoinette, Kim , Mariah , Troy, Charmaine, Tanya. They made everything easy for us to transport all our supplies for our candle pop up shop. Amazing experience will be returning and booking again fro next event.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dwight

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent place to stay. Friendly staff, clean rooms, good breakfast. Overall decent place.
Stayed 2 nights in Sep 2024

10/10 Excellent

Will

Stayed 1 night in Oct 2024

10/10 Excellent

Gbalee

Liked: Cleanliness, staff & service, room comfort
Cruise
The bath tub was not draining. There were some small liquor bottles under the stool. The room was ver small and no stand working desk.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

allan

Traveled with family
Liked: Staff & service
i like the good friendly atmosphere however the room could use some updating in the bathroom. obviously the room has seen water from above
Stayed 8 nights in Sep 2024

6/10 Okay

Donald

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Destiny

Liked: Staff & service
Stayed 1 night in Oct 2024