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Holiday Inn Express New Orleans - St Charles, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express New Orleans - St Charles, an IHG Hotel

Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, individually decorated
Restaurant
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
936 Saint Charles Avenue, New Orleans, LA, 70130
  • National World War II Museum
    4 min walk
  • Twisted Waffles
    2 min walk
  • Saint Charles at Saint Joseph Stop
    1 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    19 min drive

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, Multiple Beds

  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, Multiple Beds

  • Sleeps 7
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express New Orleans - St Charles, an IHG Hotel

3-star hotel in Arts/Warehouse District
This smoke-free hotel features a fitness center, valet parking, and a microwave in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and a meeting room.
Holiday Inn Express New Orleans - St Charles, an IHG Hotel offers 135 air-conditioned accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Express New Orleans - St Charles, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night)
  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 25 per night
  • Valet parking fee: USD 45 per night
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Modern
Hotel Modern New Orleans
Modern Hotel
Modern Hotel New Orleans
Modern New Orleans
Modern New Orleans Hotel
New Orleans Hotel Modern
New Orleans Modern Hotel
Hotel Le Cirque New Orleans
Le Cirque New Orleans
Holiday Inn Express New Orleans St Charles Hotel
Holiday Inn Express New Orleans St Charles
Hotel Holiday Inn Express New Orleans - St Charles New Orleans
New Orleans Holiday Inn Express New Orleans - St Charles Hotel
Hotel Holiday Inn Express New Orleans - St Charles
Holiday Inn Express New Orleans - St Charles New Orleans
Hotel Modern New Orleans
Holiday Inn Express St Charles Hotel
Holiday Inn Express St Charles
Express New Orleans St Charles

Holiday Inn Express New Orleans - St Charles, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 384 out of 915 reviews" "
Rating 8 - Good. 239 out of 915 reviews" "
Rating 6 - Okay. 109 out of 915 reviews" "
Rating 4 - Poor. 73 out of 915 reviews" "
Rating 2 - Terrible. 110 out of 915 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Chad A

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Diamonta

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Sep 2024

2/10 Terrible

Christopher, Baton Rouge

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
I paid $57 for parking only to find out the hotel was overbooked. At least 8 paying guest were inconvenienced. Wound up paying double for a hotel and parking again. It wasnt a good experience. Hotel did look clean though. Tighten up, Express.
Stayed 2 nights in Sep 2024

6/10 Okay

Brian

Traveled with group
Liked: Cleanliness, staff & service
So So
Location was excellent for attending the New Orleans Saints game. Staff was friendly and helpful. Lock to room door was not working correctly. Shower was abysmal!
Stayed 1 night in Sep 2024

2/10 Terrible

Katherine

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The water pressue was horrible, the water DID NOT GET HOT.Our first room was dirty and the shower, we had to move rooms. The lobby and the hallways were extremely hot. I would not recommend this hotel. This hotel is not worth it especially paying almost 400 dollars for two nights.
Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Disliked: Room comfort
Bunk beds! What?
Wasn't happy, I never knew that hotels had bunk beds. We didn't appreciate having to sleep in bunk beds, we had to sleep with the lights on so we wouldn't forget that we were in bu nk beds and bump our heads throughout the night when we got up to use the restroom.
Stayed 1 night in Sep 2024

2/10 Terrible

Shareka

Disliked: Cleanliness, staff & service, property conditions & facilities
I was booked and charged but once I arrived at the property, front desk turned me down and said they had no availability. I tried reaching out to customer service and every time I spoke with someone they would hang up.
Stayed 1 night in Sep 2024

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
No good 👎
Stayed 3 nights in Aug 2024

6/10 Okay

Cristina

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Anshika

Liked: Cleanliness, staff & service, property conditions & facilities
Really good service
Stayed 3 nights in Sep 2024

10/10 Excellent

Deauntrae

Stayed 2 nights in Aug 2024

10/10 Excellent

Airidas

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff, very friendly and helpful. Descent price for a good bight of sleep.
Stayed 1 night in Sep 2024

8/10 Good

Nancy

Fun Football Weekend!!!
Our room was very clean. The bed was comfortable. The clerk downstairs was very nice and helpful. No private parking but a premium parking lot at the hotel. We enjoyed our stay!
Stayed 1 night in Sep 2024

2/10 Terrible

Keira

Stayed 2 nights in Aug 2024

6/10 Okay

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was that one of my windows didn’t have the blackout curtain. The room was also very small, but that wasn’t really an issue because I spent very little time in my room. Other than that, the staff was great! Breakfast was solid. The gym was adequate, and it’s a nice walk to French Quarter, or you can take the street car, which is right outside hotel
Stayed 3 nights in Sep 2024

4/10 Poor

tiaja

Stayed 2 nights in Aug 2024

10/10 Excellent

VICTORIA, SANTA ANA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service! The front desk and breakfast staff are nice and efficient!
Stayed 2 nights in Sep 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely pleasant and friendly. Willing to help and answer questions.
Stayed 1 night in Aug 2024

10/10 Excellent

Pierrette

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Aug 2024

4/10 Poor

Chriselda

Stayed 1 night in Aug 2024

10/10 Excellent

Tinesha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Stayed 1 night in Aug 2024

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 2 nights in Aug 2024

2/10 Terrible

Karla H.

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO ON-SITE PARKING FOR HANDICAP
Did not stay and was not issued a refund no on-site parking am handicapped and traveling alone. Was not parking blocks away from the hotel. Was not told about parking until after deadline to cancel reservation. Should have refunded payment.
Stayed 2 nights in Aug 2024

8/10 Good

Champagne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I requested house keeping before I left and was told they were coming right up. When I returned, I noticed my room was exactly how I left it and not cleaned. I called the front desk and was told the staff had left for the day. Being that I was only there for one more night, I didn't feel like packing my stuff to move to another room so I declined that offer. I do appreciate their willingness to accommodate. However I was disappointed in that I was told something that didn't actualize.
Stayed 2 nights in Aug 2024