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Holiday Inn New Orleans West Bank Tower by IHG

3.0 star property

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Photo gallery for Holiday Inn New Orleans West Bank Tower by IHG

Exterior
Breakfast, lunch, dinner served; American cuisine
Outdoor pool
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
275 Whitney Ave, Gretna, LA, 70053
  • Audubon Aquarium
    ‪7 min drive‬
  • Caesars New Orleans Casino
    ‪7 min drive‬
  • Canal Street
    ‪7 min drive‬
  • Belle Chasse, LA (BCS-Southern Seaplane)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Top Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Country Inn & Suites by Radisson, Metairie (New Orleans), LA

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1311)
The price is $299
per night
$343 total
includes taxes & fees
Mar 3 - Mar 4
Country Inn & Suites by Radisson, Metairie (New Orleans), LA

About this property

Holiday Inn New Orleans West Bank Tower by IHG

3-star hotel in Terrytown
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Holiday Inn New Orleans West Bank Tower by IHG offers 180 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Holiday Inn New Orleans West Bank Tower by IHG features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 3614 square feet (336 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Holiday Inn New Orleans West Bank Tower by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
Round House Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10.99 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Round House Bar and Grill

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,614 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 3.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.99 per person
  • Crib (infant bed) fee: USD 3.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Bank
Holiday Inn New Orleans West Bank Tower
Holiday Inn New Orleans West Bank Tower Gretna
Holiday Inn New Orleans West Bank Tower Hotel
Holiday Inn New Orleans West Bank Tower Hotel Gretna
Holiday Inn West Bank Tower
Holiday Inn West Tower New Orleans
Holiday Inn Gretna
Gretna Holiday Inn

Holiday Inn New Orleans West Bank Tower by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 471 out of 1003 reviews
Rating 8 - Good. 294 out of 1003 reviews
Rating 6 - Okay. 123 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Charlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Julie

Stayed 1 night in Nov 2024

10/10 Excellent

shareef

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Nov 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Nicholas

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy and informative. She was very friendly. Room was clean and comfortable. Bed and pillows were very comfortable. Great water pressure, plenty of towels and clean bathroom. Would definitely stay again.
Stayed 1 night in Nov 2024

4/10 Poor

Braulio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great staff, the building is old looking
Stayed 2 nights in Nov 2024

6/10 Okay

Bisma

Traveled with family
Liked: Cleanliness
The staff was not overly helpful and did not give full explanation of the amenities offered
Stayed 1 night in Oct 2024

8/10 Good

Alexandra

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Floors in the hotel room were extremely dirty. We had a room on the road side of the hotel and it was extremely loud at all hours. Overall the room had a nice amount of space. Served it’s purpose and is close to downtown without being downtown.
Stayed 3 nights in Oct 2024

10/10 Excellent

keldrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just lime home
The location across the bridge from new Orleans is close enough for me a mall across the streets from the hotel ihop down the street free parking is so great the bar at the hotel is nice everything i come to new Orleans im stay there
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Devin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very nice and clean and staff was very friendly and accommodating. Morgan at the front desk was great, so was everyone else.
Stayed 1 night in Oct 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness
Perfect
Stayed 1 night in Oct 2024

10/10 Excellent

Jesus

Stayed 2 nights in Oct 2024

2/10 Terrible

Rejoinder

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very limited especially for the price. Dinner was okay. Rooms toilets has a lingering noise after flushing. Tubs water sat in them while showering. Moisture in the room is horrible and yes very noisy by the highway. The staff unwilling to be helpful. Room door locks unsafe.

10/10 Excellent

Caroline

Stayed 4 nights in Oct 2024

10/10 Excellent

Umakant

Stayed 2 nights in Sep 2024

6/10 Okay

Lisa

Disliked: Cleanliness, staff & service
4 night stay but room was only cleaned once
Stayed 4 nights in Oct 2024

10/10 Excellent

Angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff! Really clean! Felt at home!
Stayed 2 nights in Oct 2024

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how friendly everyone was. I liked that they had decorated the lobby and how good it smelled every time we walked in through the doors. things I didn’t like light in bathroom was way to bright and toilet seat should not move left to right when sitting on it. Overall a good stay
Stayed 3 nights in Sep 2024

4/10 Poor

Kenneth

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room smelled like it had been closed for a while mildewed so noisy that you could hear all the traffic as if you were sleeping on the expressway.The desk clerk Kia was the only bright spot Not worth the price
Stayed 2 nights in Sep 2024