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Holiday Inn New Orleans West Bank Tower, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn New Orleans West Bank Tower, an IHG Hotel

Exterior
Exterior
Breakfast, lunch, dinner served; American cuisine
Outdoor pool
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
275 Whitney Ave, Gretna, LA, 70053
  • Audubon Aquarium
    7 min drive
  • Caesars New Orleans Casino
    7 min drive
  • Canal Street
    7 min drive
  • Belle Chasse, LA (BCS-Southern Seaplane)
    13 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Top Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

La Quinta Inn by Wyndham New Orleans West Bank / Gretna

Pool
Breakfast included
Pet friendly
Parking included
2.8 out of 5, (1005)
The price is $102
per night
$115 total
includes taxes & fees
Jan 6 - Jan 7
La Quinta Inn by Wyndham New Orleans West Bank / Gretna

About this property

Holiday Inn New Orleans West Bank Tower, an IHG Hotel

3-star hotel in Terrytown
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Holiday Inn New Orleans West Bank Tower, an IHG Hotel offers 180 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Holiday Inn New Orleans West Bank Tower, an IHG Hotel features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 3614 square feet (336 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Holiday Inn New Orleans West Bank Tower, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
Round House Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10.99 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Round House Bar and Grill

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,614 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 3.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.99 per person
  • Crib (infant bed) fee: USD 3.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Bank
Holiday Inn New Orleans West Bank Tower
Holiday Inn New Orleans West Bank Tower Gretna
Holiday Inn New Orleans West Bank Tower Hotel
Holiday Inn New Orleans West Bank Tower Hotel Gretna
Holiday Inn West Bank Tower
Holiday Inn West Tower New Orleans
Holiday Inn Gretna
Gretna Holiday Inn

Holiday Inn New Orleans West Bank Tower, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 469 out of 1002 reviews" "
Rating 8 - Good. 291 out of 1002 reviews" "
Rating 6 - Okay. 125 out of 1002 reviews" "
Rating 4 - Poor. 62 out of 1002 reviews" "
Rating 2 - Terrible. 55 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Kenneth

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room smelled like it had been closed for a while mildewed so noisy that you could hear all the traffic as if you were sleeping on the expressway.The desk clerk Kia was the only bright spot Not worth the price
Stayed 2 nights in Sep 2024

10/10 Excellent

Calvin

Stayed 2 nights in Aug 2024

10/10 Excellent

Troy

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very clean.The safe was amazing.
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Hotel in need of a Generator for Emergencies
We were welcomed and check in was great, but I was informed that they did not have a generator. This was not good for us as we were having a hurricane in our area that evening we evacuated from our home in low lying area. My husband is not well and this would not be a good thing not to have lights ,air condition, or elevator service. So we checked out to a hotel with a generator. The Desk manager was very helpful with check out.
Stayed 2 nights in Sep 2024

8/10 Good

Maria, houston

Traveled with partner
Liked: Cleanliness
Overall was a nice hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Diego

Stayed 2 nights in Aug 2024

8/10 Good

Ariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay as always, the staff were friendly and handled my one complaint of finding a bullet in one of the drawers by the phone professionally and quickly.
Stayed 2 nights in Aug 2024

2/10 Terrible

Roger

Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn stay in
When I checked in, the roof was stuffy and smelled like a damp carpet. I prayed the room and went to bed. At 3am, it got very hot in the room. The A/C stopped blowing cold air and there was water condensa room on the floor. The rest of the night was miserable. I reported to the reception when I checked out.
Stayed 1 night in Aug 2024

8/10 Good

Carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Don’t reach into the elevators the doors will not open they continue to close unless you have you hand up high. The restaurant food is good, but it is freezing cold so bring a sweatshirt and pants.
Stayed 1 night in Jul 2024

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints Great customer service!!
My stay was comfortable. My bathroom was extremely clean (toilet, tub, and floor). The room was clean and well dusted!
Stayed 2 nights in Aug 2024

4/10 Poor

Magen

Stayed 1 night in Aug 2024

6/10 Okay

Tammie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Mold on ceiling
Stayed 6 nights in Jul 2024

2/10 Terrible

Marissabella

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Kimberly

Stayed 2 nights in Jul 2024

8/10 Good

tanya B.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and friendly
Stayed 4 nights in Jul 2024

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Albert

Stayed 1 night in Jun 2024

8/10 Good

TREKINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Staff was also very nice
Stayed 2 nights in Jun 2024

10/10 Excellent

Patricia Brooks

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and well kept. I enjoyed my stay and will definitely be returning.
Stayed 1 night in Jun 2024

8/10 Good

Quantina

Stayed 1 night in Jun 2024