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Homewood Suites by Hilton West Bank Gretna

3.0 star property

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Photo gallery for Homewood Suites by Hilton West Bank Gretna

Pool
Reception
Interior entrance
Property entrance
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
3 Westbank Expressway, Gretna, LA, 70053
  • Audubon Aquarium
    ‪7 min drive‬
  • Caesars New Orleans Casino
    ‪7 min drive‬
  • Canal Street
    ‪7 min drive‬
  • Belle Chasse, LA (BCS-Southern Seaplane)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 420 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn New Orleans West Bank Tower by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (1001)
The price is $148
per night
$168 total
includes taxes & fees
Feb 23 - Feb 24
Holiday Inn New Orleans West Bank Tower by IHG

About this property

Homewood Suites by Hilton West Bank Gretna

3-star hotel in Terrytown
This hotel features a fitness center, a bar/lounge, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Weekly housekeeping is available.
Homewood Suites by Hilton West Bank Gretna offers 97 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Gretna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 646 square feet (60 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Homewood Suites by Hilton West Bank Gretna has designated areas for smoking.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym

Family friendly

  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 646 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton New Orleans West Bank Gretna Hotel
Homewood Suites Hilton New Orleans West Bank Hotel
Homewood Suites Hilton New Orleans West Bank Gretna
Homewood Suites Hilton New Orleans West Bank
wood Suites Hilton Orleans We
Homewood Suites by Hilton West Bank Gretna Hotel
Homewood Suites by Hilton West Bank Gretna Gretna
Homewood Suites by Hilton New Orleans West Bank Gretna
Homewood Suites by Hilton West Bank Gretna Hotel Gretna

Homewood Suites by Hilton West Bank Gretna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 369 out of 577 reviews
Rating 8 - Good. 123 out of 577 reviews
Rating 6 - Okay. 40 out of 577 reviews
Rating 4 - Poor. 16 out of 577 reviews
Rating 2 - Terrible. 29 out of 577 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were great and friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Debra

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff friendly, convenient parking, very quite, facilities very clean and inviting
Stayed 3 nights in Nov 2024

2/10 Terrible

john

Business traveler
Disliked: Staff & service
My reservation was cancelled with no notice. I was told they refunded expedia and I would recieve a refund. This has not happened. I am owed $133.18. I had to take the only available room I could find at another hotel. It cost me $270.00. I will never use this hotel again. Expedia needs to make sure I get my refund. Also, the difference between $270.00 and $133.18. I would have never paid $270 for a room if I wasn't put in this position. Could somebody from expedia please contact me ASAP.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Hotel was very clean. Rooms were very nice and comfortable. Enjoyed stay. Breakfast could have been a little better. Waffle machine didn't work. No bagels, very limited choices.
Stayed 2 nights in Oct 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2024

10/10 Excellent

Larissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The actual stay was excellent except for having to evacuate in the late hours with two sleeping babies because some teenagers thought it would be funny to pull the fire alarm
Stayed 2 nights in Oct 2024

10/10 Excellent

Darriyan

Stayed 1 night in Aug 2024

8/10 Good

deuntra

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Bheesham

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When i arrived at this Hotel, the key didnt work. The staff tried for about 45 mins while i stood in front of the room with my bags . I was then told thst i had yo go to another hotel causd thete werfnt any rooms left . I was tored snd frustrated .. the staff told me that i would be reimbursed for the night .. i still havent seen a reimburement
Stayed 3 nights in Feb 2024

2/10 Terrible

Mardosha

Stayed 2 nights in Jul 2024

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff and living conditions. The staff was very kind and professional. The rooms are nice and clean and a full breakfast is available everyday at no extra cost. Also, there's no fee for parking; this will be my "go to" for traveling in the future.
Stayed 3 nights in Jul 2024

6/10 Okay

Amanda

Stayed 1 night in Jul 2024

10/10 Excellent

Crista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and provided high quality service. Highly recommend. Please note, this property no longer allow guests to leave their vehicles while on a cruise.
Stayed 2 nights in Jun 2024

10/10 Excellent

Makeba

Traveled with family
Liked: Amenities
Facility is clean, very well kept and very close to downtown just a quick drive Accroas the bridge. The area was quiet and literally sits across the street from The mall. The breakfast was an added bonus. I would def recommend.
Stayed 1 night in Jun 2024

2/10 Terrible

Reynaldo

Disliked: Staff & service
Stayed 7 nights in May 2024

6/10 Okay

Tyree

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Sharon

Stayed 2 nights in May 2024

6/10 Okay

Voletta

Business traveler, Traveled with partner
Disliked: Staff & service, amenities
The T in the bedroom didn’t work. Maintenance came at 8:57 this morning and we checked out at 10 am. smh. Tv is very important to us and we paid to have it.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Cookie at the front desk i believe she was the manager. She was awesome friendly and very helpful This hotel is very very clean and comfortable this is our second year staying there The only thing that could be an added extra even it cost a few dollars is a shuttle to the cruise ships
Stayed 2 nights in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay there. Will probably be our regular go to hotel.
Stayed 3 nights in Apr 2024

8/10 Good

Kendra

Stayed 2 nights in Apr 2024

8/10 Good

Marie

Liked: Cleanliness
N/a
Stayed 3 nights in Apr 2024

2/10 Terrible

Danna

Stayed 3 nights in Mar 2024

10/10 Excellent

Yildra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option
Stayed 12 nights in Feb 2024