Homewood Suites by Hilton New Orleans

3.0 star property

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Photo gallery for Homewood Suites by Hilton New Orleans

Free daily on-the-go breakfast
Reception
Reception
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Housekeeping
  • Pet friendly
  • Gym

Explore the area

Map
901 Poydras Street, New Orleans, LA, 70112
  • Canal Street
    ‪7 min walk‬
  • Bourbon Street
    ‪8 min walk‬
  • Caesars New Orleans Casino
    ‪14 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

Suite, 2 Bedrooms, Non Smoking

  • 600 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Suite, Accessible, Non Smoking (Hearing)

  • 450 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 450 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Suite, Accessible, Non Smoking (Hearing)

  • 450 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Accessible, Bathtub (Mobility & Hearing)

  • 450 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed (High Floor, Shower)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

  • 650 sq ft
  • Sleeps 5
  • 2 King Beds

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Homewood Suites by Hilton New Orleans

3-star hotel in New Orleans Central Business District
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a business center, and conference space are onsite.
Homewood Suites by Hilton New Orleans offers 166 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Homewood Suites by Hilton New Orleans features an indoor pool and a 24-hour fitness center. Wired and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and 6 meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 5995 square feet (557 square meters) include conference space. This business-friendly hotel also offers multilingual staff, a fireplace in the lobby, and laundry facilities. A complimentary grocery shopping service and wedding services can be provided. Onsite parking is available (surcharge).

Homewood Suites by Hilton New Orleans is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (USD 56.23 per day)
  • Uncovered valet parking on site (USD 56.23 per day; includes in/out privileges)

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5,995 square feet of conference space
  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 13 floors
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per day

We have included all charges provided to us by the property.

Optional extras

  • Uncovered valet parking fee: USD 56.23 per day (in/out privileges)
  • Nearby parking fee: USD 56.23 per day(656 ft away; open 24 hours)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 11:00 AM to 8:00 PM
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hotel New Orleans
Homewood Suites Hilton New Orleans Hotel
New Orleans Homewood Suites
Homewood New Orleans
Homewood Suites New Orleans Hotel New Orleans
Homewood Suites New Orleans Hotel
Homewood Suites Hilton New Orleans
Homewood Suites by Hilton New Orleans Hotel
Homewood Suites by Hilton New Orleans New Orleans
Homewood Suites by Hilton New Orleans Hotel New Orleans

Homewood Suites by Hilton New Orleans Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1000 reviews
Rating 8 - Good. 251 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again. Breakfast excellent
Stayed 3 nights in Jan 2025

10/10 Excellent

Yaritza

Liked: Staff & service, amenities
everything was excellent, except pool was always closed and they didn’t mention it on the website.
Stayed 1 night in Jan 2025

8/10 Good

Megan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was knowledgeable!
Stayed 2 nights in Jan 2025

8/10 Good

Brittany

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Ok...could really use some upgrades

I stayed at this hotel for 3 nights. The area was pretty decent. Pretty central to a lot of attractions and restaurants. The staff was nice and knowledgable. The breakfast options each day were nice. I loved that the breakfast area wasn't cramped. I stayed in a double queen. The living room area was nice and spacious as well. The fridge however stuck every time we needed to open it so we had to use some force which caused it to slide out of place each time. The beds were ok not the most comfortable. Also the fitted sheets seemed too small for the mattress. The bathroom was probably the most neglected part of the room. It could really benefit from a makeover. The showerhead fixture was coming apart from the wall. The shower curtain was torn around the rod openings. The door which separated the toilet and shower from the sink was severely damaged at the bottom. The toilet was coming detached from the wall. And the water would splash back when you flushed. Overall an ok stay but probably wouldn't stay again for the cost and lack of upgrades.
Stayed 3 nights in Jan 2025

10/10 Excellent

Monique

Liked: Amenities
Love this app super easy to book
Stayed 2 nights in Dec 2024

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, property conditions & facilities
good, super close from the bourbon. Love it
Stayed 1 night in Jan 2025

8/10 Good

Rostyslav

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a good place to stay considering proximity to all main attractions.
Stayed 5 nights in Dec 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2025

8/10 Good

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Dharmendra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Elizabeth

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Room/hotel smelled, carpet was dirty & sticky, there eaten apples and trash under the bed, our bedside table plugs didn’t work so we couldn’t charge our phones and lamps didn’t work.
Stayed 3 nights in Jan 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel with a great staff!

Amazing staff, very clean and we will be back
Stayed 1 night in Jan 2025

4/10 Poor

Tiara

Stayed 2 nights in Jan 2025

10/10 Excellent

Budhi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This might not be a new hotel, but read quite recently renovated (probably 2 years ago). The lobby was great, with water and coffee & tea provided and a game table for the children. You need room key to tap to enter the hotel, which I think is positive for security reason. The pool was not working when we checked in - was told under repair, which was a disappointment because the children were looking forward to get some swim during 3 nights stay there. But finally they got the swim the morning when we were checking out, so that's ease the disappointment to the kids a little bit. We stayed during Christmas, so there were snacks provided on Christmas night, which was great! We love the room we stayed in, quite reasonably spacious given its around downtown New Orleans. View would probably not the main thing to see cause its surrounded by another high risers. There was probably a fumigation machine left in the room when we entered in the middle of the walk way (not sure it was left there on purpose or forgotten), but its good to know that its probably fumigated before we arrive. The breakfast was superb, constantly refilled. Might want to get your breakfast earlier to get seats or tables are they tend to fill up quite quickly after 8 am. Parking is valet parking, which was $50 with in and out privilege. There are also a lot of parking garages around the hotel that within minutes walk for cheaper rate. 10 minutes walk to the famous Bourbon St with many restaurants there.
Stayed 3 nights in Dec 2024

6/10 Okay

Elizabeth

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
Shower was moldy. Fridge was all rusty and interior of fridge had a funny smell. Valet was super nice and helpful at check in but didn’t want anything to do with us at check out when they saw all of our bags. For what I paid for the room I expected a lot more.
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Great location. Would stay in the CBD area again.
Stayed 7 nights in Dec 2024

8/10 Good

Deepak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, complementary coffee, easy access to nearby attractions and a quiet environment. Staff was very helpful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nisha

Stayed 2 nights in Dec 2024

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Very nice hotel and a great breakfast
Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

JoAnna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are huge, beds were a little too firm for me but the fold out couch mattress was surprisingly comfortable. The kids argued over who got it. Staff was so nice, we stayed over Christmas and the place was decked out beautifully. Great indoor pool, decent free breakfast (but get there early, short on sitting space). Viet Orleans Bistro and Juan’s Flying Burrito were nearby, delicious, and affordable. Streetcar stations nearby, get the jazzy pass and you can get all over the city for $3/day.
Stayed 4 nights in Dec 2024

10/10 Excellent

Inventory

Stayed 4 nights in Dec 2024

10/10 Excellent

RANDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was phenomenal! Everyday is a little different. Stayed here with my mom and two 12 year olds and really enjoyed our stay.
Stayed 3 nights in Nov 2024