See all properties

Hotel Henrietta

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Henrietta

Terrace/patio
Lobby lounge
Deluxe Studio, 1 King Bed with Sofa bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk
Deluxe Suite, 1 King Bed with Sofa bed, Balcony | Premium bedding, Tempur-Pedic beds, in-room safe, desk
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pet friendly

Explore the area

Map
3500 Saint Charles Avenue, New Orleans, LA, 70115
  • Caesars Superdome
    ‪4 min drive‬
  • Port of New Orleans
    ‪4 min drive‬
  • Bourbon Street
    ‪5 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

Deluxe Studio, 1 King Bed with Sofa bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Studio, 1 King Bed with Sofa bed

  • 481 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

  • 437 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Balcony

Deluxe Suite, 1 King Bed with Sofa bed, Balcony | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Suite, 1 King Bed with Sofa bed, Balcony

  • 895 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, 2 Queen Beds

  • 481 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

3 restaurants, breakfast, lunch, dinner served; American cuisine

The Pontchartrain Hotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1001)
$184 nightly
The price is $184 total
includes taxes & fees
The Pontchartrain Hotel

About this property

Hotel Henrietta

3.5-star hotel in Uptown Historic District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request.
Hotel Henrietta offers 40 air-conditioned accommodations with safes and bathrobes. Rooms open to furnished balconies. Tempur-Pedic beds feature premium bedding. 43-inch flat-screen televisions come with premium digital channels and Netflix.

Bathrooms include rainfall showerheads, designer toiletries, hair dryers, and children's robes. This New Orleans hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This New Orleans hotel also offers concierge services, laundry facilities, and an elevator.

Hotel Henrietta is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Hotel Henrietta has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 4 to 23 for adults and USD 4 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from May 15 2025 to May 18 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 175
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4 to 23.00 for adults, and USD 4 to 23 for children
  • Pet fee: USD 75 per accommodation (varies based on length of stay) plus USD 175 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Henrietta Hotel
Hotel Henrietta New Orleans
Hotel Henrietta Hotel New Orleans

Hotel Henrietta Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 118 out of 140 reviews
Rating 8 - Good. 17 out of 140 reviews
Rating 6 - Okay. 1 out of 140 reviews
Rating 4 - Poor. 2 out of 140 reviews
Rating 2 - Terrible. 2 out of 140 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mindy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute decor in lobby and rooms. Firepits on patio are a nice bonus. Clean and nice extras like free bottled water and a free drink from the bar. Great staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Adan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great location and design. Love the lobby. Service was just ok.
Stayed 3 nights in Jan 2025

8/10 Good

Mary Walker, Belvedere Tiburon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I loved: The decor in the lobby and rooms was the ultimate highlight of this property; what a beautiful chic updated clean experience. The cafe and fancy bagels were also 5star. The uptown location on St Charles Avenue and on the street car line was also incredible. What I didn’t like: the TV location in my room was not visible from the bed without craning my neck. Personally I don’t love logging into my personal accounts for streaming services at hotels and that was the only option. My experience with the front desk ladies was polarizing; one was perfectly kind and informative and the other was dismissive, your typical GenZ worker. Street parking in the area is confusing and no one at the hotel could explain how to street park or pay the meters during the day/night.
Stayed 3 nights in Jan 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are in NOLA quite a bit and it was the first time staying at this hotel. Perfect location for a Garden District/ Uptown trip. Very walkable to my fav spots like the Columns, Atchafalaya and Magazine restaurants. The rooms were beautiful and spacious.
Stayed 1 night in Jan 2025

8/10 Good

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Rachael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely Recommend

This hotel is a wonderful addition to the Uptown area. We are in town often, will definitely return & recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very quiet and comfortable rooms with great showers. Yummy coffee shop in the lobby, wonderful chai.
Stayed 2 nights in Jan 2025

10/10 Excellent

Torrie

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful hotel with a slight inconvenience

The hotel is beautiful and well maintained. The only issue was the lack of internal sound proofing. We were able to hear everything coming from our neighbours's room, which was unfortunate. Also, the choice of hardwood floors, although beautiful, let's you hear every step the upstairs rooms occupants make. Overall a wonderful stay, do recommend!
Stayed 6 nights in Dec 2024

10/10 Excellent

joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel. Staff were super friendly and the room was bigger than expected.
Stayed 1 night in Dec 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Garden District hotel

Great hotel in the Garden District, very good service from the staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern lux

Perfect Stay here if you love beautiful modern design and comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

sarah

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great for being in the Garden District and a great choice other than the Hampton down the street. Hotel is right in front of the trolly line. Parking in the parking area is tight, and off a one way street, but there is generally plenty of parking during the evenings along St. Charles opposite side of the street. Hotel is a great little trendy gem - clean, great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Carl, Friendswood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn’t ready until 1-1/2 hrs after stated check-in time, which wasn’t pleasant after a long trip, but the staff and room were excellent in all other respects. I would stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Ayana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was gorgeous. Really loved it but unfortunately the staff did not match the ambience. They didn't seem to be informed about resolving serious issues (for example we had an issue closing a door and the front desk staff member sent house keeping instead of maintenance). We ended up having to pull the door with all our might for it to lock which was odd. Also when I approached the desk to grab a dental kit the front desk staff greeted me with "Checking out?" No good morning or how may I help you. Overall staff was really disappointing.
Stayed 1 night in Dec 2024

10/10 Excellent

Janine

Stayed 3 nights in Dec 2024

10/10 Excellent

Kristan

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in New Orleans

Enjoyed our stay. From the time we arrived until we left, we were taken care of. The place was clean, the bed was comfortable and the location of the Hotel is great. Easy to get around. Highly recommend it.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and beautiful property representative of the historic nature of New Orleans with the 21st century in mind.
Stayed 1 night in Dec 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024