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Hotel Henrietta

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Henrietta

Terrace/patio
Exterior
Deluxe Suite, 1 King Bed with Sofa bed, Balcony | Premium bedding, Tempur-Pedic beds, in-room safe, desk
Deluxe Suite, 1 King Bed with Sofa bed, Balcony | Premium bedding, Tempur-Pedic beds, in-room safe, desk
Lobby lounge

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry
  • Pet friendly

Explore the area

Map
3500 Saint Charles Avenue, New Orleans, LA, 70115
  • Magazine Street
    7 min walk
  • Leo's Caboose
    2 min walk
  • St. Charles at Foucher Stop
    1 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    28 min drive

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

Deluxe Studio, 1 King Bed with Sofa bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Studio, 1 King Bed with Sofa bed

  • 481 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

  • 437 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Balcony

Deluxe Suite, 1 King Bed with Sofa bed, Balcony | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Suite, 1 King Bed with Sofa bed, Balcony

  • 895 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, 2 Queen Beds

  • 481 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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Front of property

The Pontchartrain Hotel

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1001)
The price is $135
per night
$183 total
includes taxes & fees
Jan 5 - Jan 6
The Pontchartrain Hotel

About this property

Hotel Henrietta

3.5-star hotel in Uptown Historic District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request.
Hotel Henrietta offers 40 air-conditioned accommodations with safes and bathrobes. Rooms open to furnished balconies. Tempur-Pedic beds feature premium bedding. 43-inch flat-screen televisions come with premium digital channels and Netflix.

Bathrooms include rainfall showerheads, designer toiletries, hair dryers, and children's robes. This New Orleans hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This New Orleans hotel also offers concierge services, laundry facilities, and an elevator.

Hotel Henrietta is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Hotel Henrietta has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 4 to 23 for adults and USD 4 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 175
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4 to 23.00 for adults, and USD 4 to 23 for children
  • Pet fee: USD 50 per accommodation (varies based on length of stay) plus USD 175 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Henrietta Hotel
Hotel Henrietta New Orleans
Hotel Henrietta Hotel New Orleans

Hotel Henrietta Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 78 out of 93 reviews" "
Rating 8 - Good. 10 out of 93 reviews" "
Rating 6 - Okay. 1 out of 93 reviews" "
Rating 4 - Poor. 2 out of 93 reviews" "
Rating 2 - Terrible. 2 out of 93 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chiles

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Right on the trolly line. Super clean and quiet. Can walk for groceries and restaurants.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Elisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service
Stayed 3 nights in Aug 2024

10/10 Excellent

Rebekah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, peaceful, and comfortable. Lovely touches throughout, and the beds were super comfortable; best hotel sleep I’ve had!
Stayed 2 nights in Aug 2024

10/10 Excellent

Brett, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique hotel - will definitely come back
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Traveled with family
Love this hotel… it’s my new fav… the decor is lovely… rooms have a little balcony with a great view to sit and have coffee… they have a little coffee and bagel cafe in the hotel… all the staff was very friendly and helpful.. it’s adorable ❤️
Stayed 1 night in Aug 2024

10/10 Excellent

Jack Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Will Be Back!
We enjoyed our stay. The hotel was very clean and beautiful. The staff was very helpful and nice. We will definitely be back soon.
Stayed 1 night in Jul 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my one night stay here and can't wait to run it back for a longer visit. The hotel is charming and the area is quite. A lovely respite from the hustle and hustle of the CBS and Canal St area.
Stayed 1 night in Jul 2024

8/10 Good

Mysti

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel with some kinks to work out
No decor detail has been left untouched. The lobby and rooms were perfection with excellent bath products, comfortable bed, furniture, and design - and all, very clean. Our checkin process was smooth, and the bar staff was wonderful. The reason that I cannot give 5 stars is due to a major oversight without any way to contact hotel staff with a room issue past midnight. I called the main line several times with no answer. This left me going to the lobby at 8 months pregnant in my pajamas to find someone to help me, of which there was not a soul in the lobby. Eventually, a security personnel smelling strongly of weed walked in (I have no issue with use, but maybe not while you’re working?) and was very kind but unable to assist me with the issue until eventually getting in touch with his off site manager. The hotel is absolutely stunning and we still had a great experience overall, but it is a major oversight to have no way to contact hotel staff during evening/overnight hours. It put a damper on the evening for sure.
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Hotel Henrietta in New Orleans was nothing short of amazing. The welcoming staff made me feel right at home from the start, and the complimentary welcome drink was a lovely touch. The hotel's amenities really stood out. The gym is modern and well-equipped, perfect for keeping up with my fitness routine. The dining options were fantastic, offering a variety of delicious dishes that captured the essence of New Orleans cuisine. Hotel Henrietta exceeded all my expectations. With its excellent service, luxurious facilities, and convenient location, it’s a top choice for anyone visiting New Orleans. I look forward to my next stay!
Stayed 4 nights in Jul 2024

10/10 Excellent

Pamela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff at desk and at coffee bar. Beautiful experience!
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

This is a very quiet hotel. The bed was so comfortable and the shower was 10 out of 10. Actual “hotel” parking is minimal, but the side streets and St. Charles offer great opportunities to park especially on the weekend. The staff goes above and beyond to assist. I have already made reservations to go back.
Stayed 1 night in Jul 2024

10/10 Excellent

Teresee Tameeka

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is impeccable in EVERYWAY!!!!! Aaliyah deserves a raise!! She is a gem and made our stay a dream. She was warm, friendly, welcoming, accommodating, patient, kind, professional, efficient… I could go on!!!! The service we received was unmatched and we can’t wait to visit again soon. Tatum, Zo, and Jordan are all amazing employees they helped me into my ride share and are just love people also providing a lovely experience. This hotel is modern, classy and very well appointed. I was truly blown away!!!! Thanks for a wonderful stay!!!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

charissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Evelyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely brand new deco boutique hotel
Beautiful deco hotel, loved all of the small luxurious details, including the robes and the Le Labo bathroom products.
Stayed 3 nights in Jul 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Loved it!! Can’t wait to come again!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't say enough great things!
A stunning, highly well-designed hotel in the charming Garden District, right on the trolley route. I can't say enough good things about this hotel—it's clean, the staff is incredibly friendly, we had free parking in a closed garage, and it's walkable to great restaurants and to peruse the beautiful neighborhoods. Every detail was thought through on design, convenience and comfort. Staff gave fantastic recommendations and were overall great to chit chat with. The ONLY thing I'd have changed was maybe free coffee in the morning for guests, but with everything else so wonderful, who cares! 10/5 stars!
Stayed 3 nights in Jun 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Henrietta Has It!
I highly recommend the Hotel Henrietta! The friendly staff and customer service was very much appreciated. The hotel is beautiful, clean, located close enough to everything at that Heart of New Orleans. I loved my room, the beds, it was well worth it!
Stayed 3 nights in Jul 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved my stay at the Henrietta! The room was clean and spacious. The staff was very helpful and ensured that my needs were met. The beds are super comfy and the pillows were soft. I loved that room had slippers, robe and many other little gems! It was so cute I wished I stayed longer. Would recommend this hotel!! 10 out of 10!!
Stayed 2 nights in Jul 2024