Hyatt House New Orleans/Downtown

3.5 star property

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Photo gallery for Hyatt House New Orleans/Downtown

Exterior
Lobby
Hypo-allergenic bedding, down comforters, desk, blackout drapes
Outdoor pool
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
1250 Poydras St, New Orleans, LA, 70113
  • Caesars Superdome
    ‪3 min walk‬
  • Canal Street
    ‪10 min walk‬
  • Bourbon Street
    ‪12 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

Room, 2 Queen Beds (High Floor)

  • 415 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio King Suite

  • 480 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room One King Bed

  • 415 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room Two Queens

  • 415 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite One King

  • 715 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

ADA Room King with Tub

  • 415 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room One King Bed High Floor

  • 415 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Two Queens High Floor

  • 415 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite Two Queens

  • 590 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds

High Floor Studio King Suite

  • 480 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

One King ADA Suite with shower

  • 715 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

ADA Room Two Queens with Tub

  • 415 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hyatt House New Orleans/Downtown

3.5-star hotel in New Orleans Central Business District
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free self-serve breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hyatt House New Orleans/Downtown offers 194 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt House New Orleans/Downtown features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 689 square feet (64 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, tour/ticket assistance, and concierge services.

Hyatt House New Orleans/Downtown is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 7:00 AM and 9:00 AM. The hotel offers a complimentary manager's reception on select days.
H Bar - This bar serves dinner only.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 689 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt House New Orleans/Downtown Hotel
Hyatt House Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown
Hyatt House Orleans/Downtown
Hyatt House Orleans Orleans
Hyatt House New Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown New Orleans
Hyatt House New Orleans/Downtown Hotel New Orleans

Hyatt House New Orleans/Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 839 out of 1134 reviews
Rating 8 - Good. 201 out of 1134 reviews
Rating 6 - Okay. 64 out of 1134 reviews
Rating 4 - Poor. 17 out of 1134 reviews
Rating 2 - Terrible. 13 out of 1134 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Rohanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice clean and quiet hotel. It was in the downtown area so it was very easy to get to everywhere from there
Stayed 3 nights in Jan 2025

10/10 Excellent

Kimberly, Ballico

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to dining and the Superdome.
Stayed 4 nights in Dec 2024

10/10 Excellent

Hampton

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Virginia

Traveled with family
Liked: Staff & service, amenities
I loved the room! It was clean, quiet, and nice size! Breakfast was great! I didn’t love the fact that only one elevator was working. There were times you would have to wait 10 minutes or longer on an elevator. But I would recommend Hyatt House and would stay there again!!
Stayed 2 nights in Jan 2025

6/10 Okay

Lorenzo B

Stayed 2 nights in Dec 2024

2/10 Terrible

Caleb

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldn’t stay ever again.

10/10 Excellent

Demario

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Nakin, Martinsville

Stayed 5 nights in Dec 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great 👍
Stayed 1 night in Jan 2025

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, well located
Clean, well located. No on site parking; garage next to hotel $35 for 24 hours big negative
Stayed 2 nights in Jan 2025

6/10 Okay

Kirsty

Traveled with group
Liked: Cleanliness
Average experience
Nothing to good or bad. The elevators are annoying. The service is ok but they seem detached from New Orleans, like they know very little about the culture. Very average. But everything was clean and breakfast is decent.
Stayed 7 nights in Dec 2024

10/10 Excellent

alemtsehay, gaithersburg

Stayed 1 night in Jan 2025

6/10 Okay

London

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
With the trouble we had getting to and from the parking garage, bouncing from elevator to elevator and then stairs to actually get to the parking garge I would have already rated this hotel pretty low for any parent traveling with small children and strollers. Not to mention the onsite parking is at a minimum 15$ for an hour all the way up to 35 dollars max once you exceed 12 hours. With fluctuations during superdome/smoothie king center events. So dang near everyday. I would recommend the hotel just charges guest 35$ daily at least then it is a flat rate, however thats not the case and only staying 3 nights 2 full days and leaving with a charge of parking over a 100 dollars is wild.
Stayed 3 nights in Jan 2025

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing
Stayed 1 night in Jan 2025

8/10 Good

Marquis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Marcia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 star
Amazing
Stayed 1 night in Jan 2025

6/10 Okay

Torsha

Stayed 2 nights in Dec 2024

8/10 Good

Stephanie

Stayed 1 night in Jan 2025

10/10 Excellent

Pierre

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel and I will definitely be staying again!!!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyatt House nailed it!
Amazing choice. Just around the corner from the Superdome. Just a few blocks from Canal st. Best choice ever. Get the suite.
Stayed 1 night in Jan 2025

6/10 Okay

Brian, Austell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water for shower
Stayed 2 nights in Dec 2024

10/10 Excellent

Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, service was good. Front desk staff was friendly
Stayed 3 nights in Oct 2024