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InTown Suites Extended Stay New Orleans - Metairie

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InTown Suites Extended Stay New Orleans - Metairie

Exterior detail
Fridge, microwave, stovetop, freezer
Combined shower/tub, hydromassage showerhead, towels, soap
Desk, WiFi, bed sheets
Desk, WiFi, bed sheets

Reviews

5.0 out of 10

Popular amenities

  • Parking included
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
4409 Hearst Street, Metairie, LA, 70001
  • Clearview Mall
    3 min drive
  • Metairie Business District
    3 min drive
  • East Jefferson General Hospital
    4 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    11 min drive

Room options

View all photos for Premium Room, 1 King Bed, Accessible

Desk, WiFi, bed sheets

Premium Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Desk, WiFi, bed sheets

Traditional Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Desk, WiFi, bed sheets

Traditional Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Double Beds, Accessible

Desk, WiFi, bed sheets

Traditional Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Desk, WiFi, bed sheets

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed

Desk, WiFi, bed sheets

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Desk, WiFi, bed sheets

Traditional Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, WiFi, bed sheets

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Extended Stay America Select Suites New Orleans Airport

Pet friendly
Parking included
Free WiFi
Air conditioning
3.3 out of 5, (741)
The price is $87
per night
$99 total
includes taxes & fees
Jan 6 - Jan 7
Extended Stay America Select Suites New Orleans Airport

About this property

InTown Suites Extended Stay New Orleans - Metairie

Metairie hotel with in-room kitchens
Along with laundry facilities, this smoke-free hotel has free self parking and a vending machine. Weekly housekeeping is available.
InTown Suites Extended Stay New Orleans - Metairie offers 132 accommodations with air conditioning. Accommodations offer separate sitting areas. 49-inch flat-screen televisions come with satellite channels. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads.

This Metairie hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided weekly.

InTown Suites Extended Stay New Orleans - Metairie features a vending machine and laundry facilities. Complimentary self parking is available on site.

InTown Suites Extended Stay New Orleans - Metairie is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 2 per night)
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 7:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 7:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 2 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system

We should mention

This property does not have elevators

Property is also known as

Sun Suites
InTown Suites Hotel Metairie
Sun Suites Hotel Metairie
Sun Suites Metairie
Sun Hotel Metairie
Sun Suites Metairie/New Orleans West Hotel Metairie
Sun Suites Metairie Hotel
InTown Suites Metairie
Sun Suites Of Metairie
InTown Suites Metairie Hotel
InTown Suites
InTown Suites Metairie
InTown Suites Extended Stay New Orleans Metairie
InTown Suites Extended Stay New Orleans - Metairie Hotel
InTown Suites Extended Stay New Orleans - Metairie Metairie

InTown Suites Extended Stay New Orleans - Metairie Reviews

Reviews

5.0
Rating 10 - Excellent. 89 out of 1003 reviews" "
Rating 8 - Good. 163 out of 1003 reviews" "
Rating 6 - Okay. 192 out of 1003 reviews" "
Rating 4 - Poor. 178 out of 1003 reviews" "
Rating 2 - Terrible. 381 out of 1003 reviews" "

5.2/10

Cleanliness

5.6/10

Staff & service

3.4/10

Amenities

4.8/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

Gary

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE WORST PLACE I HAVE EVER LODGED DEAD ANIMALS IN ROOM ALONG WITH POUND OF SOOT ON FLOOR UNDER MATTED RUG ROOM KEY EXPIRES LEAVE YOU LOCKED OUT ROOM W/ NO STAFF ATTENDANT ON SITE OFFICE CLOSES 7PM. NEVER HEARD OF FROM BUSINESS SUPPOSED TO OPERATE 24/7 HAD TO GO & GET A ROOM FROM DIFFERENT HOTEL OVERNIGHT BECAUSE NO ONE ANSWERS EMERGENCY # GIVEN BY HOTEL & REFUSE TO REIMBURSE AFTER INCONVENIENT FACILITY BREAKDOWN & MANY MORE UNACCEPTABLE DISHEVELED AREAS OF THE PROPERTY WORST PLACE I HAVE EVER LODGED AND AM NEVER GOING BACK
Stayed 26 nights in Jun 2024

4/10 Poor

Anbalagan

Traveled with partner
Disliked: Amenities, property conditions & facilities
The staff stated that they would only give one set of towels for the entire duration of the stay. I stayed for seven days. Hence, I had to wash the towels by myself, and what made it worse was that the washing machine was broken. I had to find a laundromat that was close to me to wash the towel's towel. If the toilet paper ran out, I had to buy it myself. The management office is open from 11 a.m. to 5 p.m. only. Even if you call the number, no one picks it up. When I went to the office during their office hours, the staff member behind the counter saw me coming, and she continued her conversation on her personal phone without acknowledging me. She went into another room and continued the conversation with whomever she was having the conversation with. I waited more than 5 minutes to get her attention to my request. They should be trained there and have a sense of good customer service. Overall, I was not satisfied with their service. However, one staff member who was courteous was the person who worked on Friday, 6/7/2024. She was respectful and went out of her way to even get me an iron box. I wish I knew her name.
Stayed 7 nights in Jun 2024

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Renee

Stayed 7 nights in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 7 nights in Apr 2024

8/10 Good

Gayle

Stayed 13 nights in Feb 2024

6/10 Okay

David

Disliked: Staff & service
Bed and bathroom are very clean. Rooms are a bit beaten. Staff is very nice. Otherwise a comfortable stay.
Stayed 14 nights in Jan 2024

2/10 Terrible

Jeff

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the above
Stayed 7 nights in Feb 2024

2/10 Terrible

Oleg, Largo

Disliked: Cleanliness, property conditions & facilities
Filthy. Dirty. Unsanitary.
Stayed 10 nights in Nov 2023

6/10 Okay

Miguel

Traveled with group, Business traveler
Disliked: Cleanliness
Good hotel. Huge fridge. But Stayed 15 days and on average we killed 8 roaches a day.
Stayed 16 nights in Oct 2023

6/10 Okay

Jorge

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
When I first got there the room I had reserved was unavailable so of course the only rooms were the more expensive "premium" rooms. The room had red splatter on the wall looked like some type of juice or Kool aid and a gash in the drywall and door handle for the bathroom was falling off. They had maintenance come tighten the handle and smear plaster on the wall. By the first night the big problem became apparent since every time the light was turned on you could see the roaches scatter. We were told housekeeping would be by on Thursday and the 7 days we were there they never showed up.
Stayed 7 nights in Oct 2023

2/10 Terrible

Ana

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT stay at this property location. I’m originally from Fresno, Ca. I never thought there would be anywhere else worse than some of the conditions I’ve experienced Westside Fresno. I am not one to complain, I hated every day I was booked. Dealt with my decision & that I paid for everything already at a cheap rate. I got what I paid for!!! So, I am going to put this out to save anyone else from making the same mistake!
Stayed 10 nights in Sep 2023

2/10 Terrible

Rob

Stayed 7 nights in Jul 2023

2/10 Terrible

terry

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked 2 rooms at this location for 2 weeks, I received a call from the hotel about an hour before check in for them to tell me the rooms were no longer availible. I booked the rooms a week in advance but still had to find a new hotel. I was also charged a night a piece for each room even though I was told I wouldnt be charged at all. I have reached ou to the hotel multiple times to get everything straight but the employees put me on hold and never pick the phone back up. I will be reporting this to the BBB.
Stayed 12 nights in Jul 2023

2/10 Terrible

Micheal

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Waisted my time
Stayed 7 nights in May 2023

2/10 Terrible

Letiscia

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The best part was the staff. Very friendly, professional and inviting. However there was insect/bug issues which I ABSOLUTELY CANNOT do!
Stayed 7 nights in Apr 2023

2/10 Terrible

Hailey

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
called 2 hours before our reservation to tell us it was cancelled due to over booking. was suppose to find us a replacement but was never called back. terrible staff and terrible experience
Stayed 7 nights in Mar 2023

2/10 Terrible

Sierra

Stayed 7 nights in Feb 2023

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was advertised as extended stay, but there was NO utensil pots or pans no silverware or glasses plus ROACHES
Stayed 11 nights in Feb 2023

2/10 Terrible

Roland

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They canceled my reservation the day i was ariving and then they charged me for a day when they told me they was not going to
Stayed 7 nights in Feb 2023

2/10 Terrible

Rajae

Disliked: Staff & service
Stayed 7 nights in Feb 2023

2/10 Terrible

Deana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I reserved this room a few days prior. Arrived at location and was told they had no reservation for me and even if they did they couldn’t give it to us because the room had no power. No communication whatsoever.
Stayed 22 nights in Jun 2022

2/10 Terrible

Lynessa

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancelled my reservation with no notice when i was on my way to check in . Whats the point of making a reservation at that point
Stayed 7 nights in Apr 2022

6/10 Okay

Larry

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nothing
Stayed 7 nights in Mar 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible unclean place.
Stayed 9 nights in Jan 2022