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InterContinental New Orleans by IHG

4.0 star property

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Photo gallery for InterContinental New Orleans by IHG

Exterior
Meeting facility
Lobby sitting area
Ballroom
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pool
$100
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
444 St Charles Ave New Orleans Louisiana, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Place, Caesars New Orleans Casino
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(107 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Premium Room, 2 Queen Beds, Balcony

9.2 out of 10
Wonderful
(12 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(44 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 2 Queen Beds

8.8 out of 10
Excellent
(79 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom, Balcony

  • 780 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible, Non Smoking (Communications)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Roll-in Shower (Mobility)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 2 Queen Beds, Roll-in Shower (Mobility)

9.6 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 650 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room

8.4 out of 10
Very good
(15 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed (Top Floor)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed (Top Floor)

9.4 out of 10
Exceptional
(15 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

InterContinental New Orleans by IHG

4-star hotel in New Orleans Central Business District
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a conference center are onsite.
InterContinental New Orleans by IHG offers 484 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
InterContinental New Orleans by IHG features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 8330 square feet (774 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

InterContinental New Orleans by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
InterContinental New Orleans by IHG has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 59.60 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 35.09 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Piano

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Computer station
  • Conference center (8,330 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Communal living room
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 100 and a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 35.09 per person
  • Covered valet parking fee: USD 59.60 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental New Orleans Hotel
InterContinental Hotel New Orleans
InterContinental New Orleans
New Orleans InterContinental

InterContinental New Orleans by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1157 out of 1730 reviews
Rating 8 - Good. 342 out of 1730 reviews
Rating 6 - Okay. 123 out of 1730 reviews
Rating 4 - Poor. 49 out of 1730 reviews
Rating 2 - Terrible. 59 out of 1730 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

KEITH

Stayed 2 nights in Jul 2025

10/10 Excellent

Holland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Tameka

Traveled with partner
Liked: Staff & service
This hotel is not a 4 star hotel. It overrated on all levels. Front desk staff is awesome. Restaurant is ok. Staff was awesome.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gankhuyag

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was nice .
Stayed 2 nights in Jul 2025

10/10 Excellent

travis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to vacation, staff is wonderful and the rooms are to die for!!!
Stayed 2 nights in Jul 2025

6/10 Okay

Jessinea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beware of tourism support fee and destination fee, room state tax, room city tax, parking tax, state/city occupation fee... LOTS of extra fees...
Stayed 3 nights in Jul 2025

4/10 Poor

sharon

Disliked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Jamilah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I loved that the hotel was very nice and clean with the necessary amenities. It is in a great location for walking to attractions in New Orleans. I did not like that undisclosed fees were charged which is impactful when budgeting for vacation. In addition the front desk staff could not give tourist information when asked, as they were unaware of popular attractions and transportation options. The front desk clerk blamed this discrepancy on me booking through a 3rd party as if it were my fault for seeking a discount that essentially I did not get because of the daily destination fee that equated to a regular daily rate. Very disappointed at the false advertisement that "The price you see is the price you pay." Lastly, I was very upset that upon returning to my room it had been cleaned (great!) but my NOLA souvenir cups had been thrown out and there was no ownership being taken by the housekeeping staff. Personal property should not be thrown out by housekeeping staff when cleaning the room. My cups were a keepsake that I no longer have as a memory for my trip to New Orleans. This alone will cause me to never return to this property and possibly not another IHG property due to this lack of customer care.
Stayed 2 nights in Jul 2025

8/10 Good

Robin, Cleveland

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Remy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

MELISSA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was told incorrect information when calling the hotel prior to arriving from Texas. I was told that parking is included in the hotel stay (we paid in full when booking the room) we spent $500 in total for parking, the person I spoke to at the hotel via phone was very rude and acted like she didn’t know what was going on, all the parking staff were more rude than that and the check in lady and check out lady (both different) were rude, still have not gotten my deposit back, as well as when booking it clearly stated paid in full, no additional charges which was incorrect as we had to pay the deposit and some tourist fee crap, again no communication from the hotel on status of refund. Would NEVER stay at this hotel again, and as my family travels a lot for work will not recommend this hotel. Also, first night ordered room service and it was put by the staff on the tip of the drawers by the tv, immediately 2 roaches came out. Mentioned that to the front desk and nothing was done about it. If I could give negative stars I would
Stayed 3 nights in Jul 2025

10/10 Excellent

Roberto, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Clean, etc
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

JIN

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Mike

Stayed 2 nights in Jul 2025

8/10 Good

Alanah

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Bathrooms in lobby smelled so bad. Never would’ve expected a nice hotel to look or smell that bad. Pool closes at 10 when city is booming way later than that. Breakfast was great. Paid around 30 to add it to my stay then they force gratuity on you when you eat. (11.98)
Stayed 1 night in Jul 2025

6/10 Okay

Lakisha

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was good except when the lady at the front desk was not paying attention and charged my card twice. Other than that it was a good place to stay clean safe and close to everything
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Stayed 2 nights in Jul 2025

10/10 Excellent

Nikita

Stayed 3 nights in Jul 2025

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Great location! Food options in every directions!
Stayed 3 nights in Jul 2025

10/10 Excellent

xavier

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building
Stayed 2 nights in Jul 2025

8/10 Good

Cody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great but I booked through Expedia and it told me the price a saw was the price I had to pay however, that was not the case. Ended up having to pay way more than what was shown!
Stayed 2 nights in Jul 2025