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InterContinental New Orleans, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental New Orleans, an IHG Hotel

Exterior
View from room
Exterior
Outdoor pool
Interior detail

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pool

Explore the area

Map
444 St Charles Ave New Orleans Louisiana, New Orleans, LA, 70130
  • Canal Street
    4 min walk
  • Bourbon Street
    7 min walk
  • Caesars New Orleans Casino
    9 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    24 min drive

Room options

View all photos for Classic Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Balcony

  • 780 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Mobility, Roll Shwr)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room, 2 Queen Beds, Accessible (Mobility, Roll Shwr)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible, Non Smoking (Communications)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room, 1 King Bed, Accessible, Non Smoking (Communications)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Balcony

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room, 1 King Bed

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom

  • 650 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room

  • 285 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds, Balcony

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Top Floor)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room, 1 King Bed (Top Floor)

  • Sleeps 2
  • 1 King Bed

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About this property

InterContinental New Orleans, an IHG Hotel

4-star hotel in New Orleans Central Business District
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
InterContinental New Orleans, an IHG Hotel offers 484 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
InterContinental New Orleans, an IHG Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 19 meeting rooms. Event facilities measuring 33000 square feet (3066 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

InterContinental New Orleans, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
InterContinental New Orleans, an IHG Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 59.60 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 35.09 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (33,000 square feet of space)

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 100 and a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 35.09 per person
  • Covered valet parking fee: USD 59.60 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental New Orleans Hotel
InterContinental Hotel New Orleans
InterContinental New Orleans
New Orleans InterContinental

InterContinental New Orleans, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 758 out of 1209 reviews" "
Rating 8 - Good. 262 out of 1209 reviews" "
Rating 6 - Okay. 94 out of 1209 reviews" "
Rating 4 - Poor. 49 out of 1209 reviews" "
Rating 2 - Terrible. 46 out of 1209 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

tiera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos J.

Stayed 4 nights in Aug 2024

10/10 Excellent

Dorthera

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was wonderful, will visit again, and will recommend to my friends
Stayed 4 nights in Aug 2024

10/10 Excellent

KLASSY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Travis A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Aug 2024

10/10 Excellent

SHAUNDELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my recent stay. The Staff was phenomenal. I loved the cleanliness of my room. Its close to everything on Canal, Bourbon Street, etc. But far enough to have a relaxing experience in a busy city. Love Nola!
Stayed 3 nights in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice visit and good service!
Stayed 2 nights in Aug 2024

10/10 Excellent

Shawntelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply The Best!!
the hotel was absolutely beautiful! extremely clean and the bed was wonderful. Devontay is absolutely the best such a beautiful soul.
Stayed 2 nights in Aug 2024

2/10 Terrible

Chanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was stating at this location from 8/16-8/23. I had a few issues that needed to be addressed. I contacted Cindy the manager and she was absolutely phenomenal. She handled my issues with the upmost priority. She assessed the problem and handled it in a very professional manner. She was the perfect picture of hospitality. I will definitely be back.
Stayed 7 nights in Aug 2024

10/10 Excellent

Melody

Stayed 6 nights in Aug 2024

10/10 Excellent

Cynethia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time I stay there it is a very nice place to stay quiet safe. The hospitality is amazing great staff everyone was really nice and the food is excellent. I would totally recommend this hotel
Stayed 3 nights in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good stay. Good customer service and very clean. Good food in restaurants.
Stayed 4 nights in Aug 2024

10/10 Excellent

Daysha

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I like the rooms were very clean and they kept up with cleaning the rooms everyday when we’re not there I’ve been to hotels and stayed for days and they didn’t do that .
Stayed 3 nights in Aug 2024

10/10 Excellent

Ibrahim

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dallas will be back!
My stay was amazing! Valet and staff were very attentive and helpful
Stayed 3 nights in Aug 2024

10/10 Excellent

Shawntelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our hotel experience was exceptional. The warm welcome from Mark & Davontay made us feel at home, and the property's cleanliness was impressive. We had a great night's sleep thanks to the comfortable bed, which surpassed our expectations. we can’t wait until we can go back.
Stayed 1 night in Aug 2024

8/10 Good

Saydie

Stayed 1 night in Jul 2024

6/10 Okay

Shavonne

Traveled with partner
Liked: Staff & service
The property was very out dated. I stayed for two nights. When I arrived, I used my room bathroom and the tissue holder was laying on the floor along with the tissue.
Stayed 2 nights in Aug 2024

6/10 Okay

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lacoshiavon

Traveled with partner
Liked: Amenities
Great smooth check in and fast, clean an friendly…
Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was within walking distance to French quarters, the streetcar was literally on the same street, great food options all around. Perfect for family. The gum was great, the pool could use an upgrade.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ambrose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. 10/10
Stayed 3 nights in Aug 2024

10/10 Excellent

G

Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good hotel but new Orleans is pretty bad.
Not bad. Clean. Two firealarms during the day. Had to go down two times the 10th floor. Hôtel in a good area, not too close from french quarter… which is very dirty, with a lot of homeless, drugs and prostitutes.. not too safe especially with kids. I did not love new Orleans and Will not come back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024