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Hotel Theo New Orleans, Tapestry Collection by Hilton

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Theo New Orleans, Tapestry Collection by Hilton

Lobby
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Lobby
Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Parking available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
535 Gravier St, New Orleans, LA, 70130
  • Canal Street
    ‪3 min walk‬
  • Bourbon Street
    ‪6 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility, 3x3 Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility, 3x3 Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Presidential Room, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites New Orleans Canal St. French Quarter

Breakfast included
Pet friendly
Free WiFi
Air conditioning
3.8 out of 5, Good, (232)
The price is $188
per night
$220 total
includes taxes & fees
Feb 5 - Feb 6
Hampton Inn & Suites New Orleans Canal St. French Quarter

About this property

Hotel Theo New Orleans, Tapestry Collection by Hilton

4-star hotel in New Orleans Central Business District
Valet parking, a meeting room, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a library, express check-out, and a communal living room.
Hotel Theo New Orleans, Tapestry Collection by Hilton offers 101 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Hotel Theo New Orleans, Tapestry Collection by Hilton features a library, express check-out, and a communal living room. Public areas are equipped with complimentary wireless Internet access. Parking is available onsite for a surcharge. Guests can use the health club at a partner property. A total renovation of this property was completed in November 2019.

Hotel Theo New Orleans, Tapestry Collection by Hilton is a smoke-free property.

Breakfast is available for a surcharge each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 60 per night)

Food and drink

  • Daily breakfast available for a fee

Things to do

  • Library

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1897
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 60 per night
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Crescent Royal Hotel
Hotel Royal Crescent
Omni Crescent Hotel
Omni Royal Crescent
Omni Royal Crescent Hotel
Omni Royal Crescent Hotel New Orleans
Omni Royal Crescent New Orleans
The Omni Royal Crescent Hotel New Orleans
Royal Crescent Hotel New Orleans
Royal Crescent New Orleans
Royal Crescent
Magnolia New Orleans
Hotel Theo New Orleans, Tapestry Collection by Hilton Hotel

Hotel Theo New Orleans, Tapestry Collection by Hilton Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 334 out of 727 reviews" "
Rating 8 - Good. 184 out of 727 reviews" "
Rating 6 - Okay. 111 out of 727 reviews" "
Rating 4 - Poor. 61 out of 727 reviews" "
Rating 2 - Terrible. 37 out of 727 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kirsten

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were very comfortable. Good location. I didn’t like that it didn’t have a microwave or refrigerator.
Stayed 3 nights in Oct 2024

6/10 Okay

Amanda

Disliked: Staff & service, property conditions & facilities
The property was under construction, which we were not aware of until close to arrival. We had booked months in advance. The hotel entrance, breakfast area and fitness centre were all under construction. We had no cold water, only scalding hot water, which could not be resolved. Our friends had two cockroaches in their room, which wasn’t great. I will say the location is perfect, just a few blocks from canal and bourbon st. Won’t return to the hotel and won’t recommend it to others.
Stayed 3 nights in Oct 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appears the property is being renovated. Room was clean, average condition, staff was very friendly. Property is near everything in New Orleans would stay there again.
Stayed 1 night in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was at 3pm. Our room wasn’t ready until 4:20 after a long day of traveling. Room was nice and beds were comfortable. Be careful, seems like they overbook as there were several families waiting for their rooms as well.
Stayed 1 night in Oct 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
If you must....
I guess you can stay here if you must. This is a bit of a frankenstein property where lobby is clean and modern, rooms are old but the furniture is relatively new. I found the bed and linens very comfortable, the shampoo and body wash were identical. I stayed on 2nd floor and heard a fair amount of street noise but then again it is New Orleans where you'll be out late most nights. The hotel location is great, close to good breakfast cafes, French quarter is 3 minute walk. Not a bad place overall, just a little rough around the edges with some cosmetic upgrades.
Stayed 3 nights in Oct 2024

10/10 Excellent

Patryk

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory
We had a great stay. However, our bathroom sink and tub did not drain well and our hot water was minimal. My brother almost broke his toe because the part was coming out of the tub and this is not safe. We also questioned the breakfast a little because we booked for 4 and were told only one person gets a voucher. Otherwise, we are happy we stayed here; but probably will not return.
Stayed 1 night in Oct 2024

8/10 Good

Chiara

Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel is in the perfect location but we are so disappointed because we have chosen it for the full continental breakfast that they offered and we have payed more for that and when e arrived they said that the restaurant is under renovation so we could just order for a room service from an external place…first: we are a family of four and it s impossible to have breakfast in four in one room Second: We don t like to have the smell of food in our bedroom third: they give us a voucher of 12$ each but everything on the menu was more expensive so it was really not a continental breakfast! At the end we never had breakfast because I had to pay for a service that was already payed! Hope to receive a refund from Expedia because no one advise us of that!
Stayed 4 nights in Oct 2024

10/10 Excellent

Horija

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff. Had a wonderful stay and staff was so friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stanley, Morayfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It recently changed names and we were not made aware plus the road was closed for co structuring so we didn’t know where to go in order to park. It all worked out but still..
Stayed 3 nights in Sep 2024

8/10 Good

Marco

Stayed 1 night in Aug 2024

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice place to stay.
Amazing stay, only thing lacking would be the “continental breakfast”. Pre-packaged cereals, oatmeal, a handful of pastries, granola bars and yogurt. Coffee, milk, water, orange juice and hot tea to drink. Apparently, the whole city is under construction for the Super Bowl next year. The entrance was being re-done, never had a problem getting in, the workers just stopped what they were doing and opened the door for us. Everyone was extremely friendly. Will definitely be back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Bedroom lights (night stand & desk light) not working.
Stayed 1 night in Aug 2024

6/10 Okay

Emma

Traveled with group
Liked: Cleanliness, staff & service
Very central hotel, bit of wear and tear in the bathroom and one lift was out during the entirety of our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vernell J, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Personable and friendly staff. Would like them to upgrade their breakfast me. Overall we enjoyed the stay
Stayed 3 nights in Jul 2024

8/10 Good

Shaunice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Reece

Stayed 3 nights in Aug 2024

10/10 Excellent

Jeffery

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the boutique's element Of the property inside.
Stayed 2 nights in Aug 2024

2/10 Terrible

Lucy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The Hotel seemed nice upon arrival. Valet parking was available. Fast svc by staff who assisted when having issues trying to get back Into our room. It took almost an hour having to go from reception to the 3rd floor room about 6x. The front desk staff made several attempts to get us back in and offered to switch rooms but we had all our belongings still in the room. He had to make several calls and rescanned key card numerous times before having to retrieve the master key. The tub was clogged, Housekeeping kept knocking on the door from 7am till we checked out. There was no Do No Disturb sign to place on door. Hence We did not get to rest after an exhausting day. The front desk staff waived the parking fee for our troubles which was appreciated.
Stayed 1 night in Aug 2024

10/10 Excellent

Jimmy

Stayed 2 nights in Jul 2024

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall an ok experience. Breakfast was very disappointing…poor choice of pastries and food, low quality.
Stayed 3 nights in Aug 2024

10/10 Excellent

Daisy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and only way in after hours was with your key card, only complaint is that I never received back my $100 deposit they ask at check in.
Stayed 1 night in Jul 2024

8/10 Good

Dmitry

Stayed 2 nights in Jul 2024

6/10 Okay

Naima

Soso
No hot water one day. The Front desk people kept leaving and putting a sign up, when they were there they were wonderful, but the room was just not in great condition, I needed hangers and I didn’t bother asking but there are just always hangers around in other rooms. The downstairs is cute but I didn’t love my room and prob wouldn’t stay again. It was very central though!
Stayed 1 night in Jul 2024

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024