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Maison St Charles

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maison St Charles

Exterior
Children's play area - outdoor
Reception
Outdoor pool, open 10 AM to 10 PM, sun loungers
Lunch and dinner served, seafood

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Bar
  • Hot Tub

Explore the area

Map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Magazine Street
    6 min walk
  • National World War II Museum
    6 min walk
  • Ernest N. Morial Convention Center
    15 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    22 min drive

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite (Whirlpool)

Suite (Whirlpool) | In-room safe, desk, laptop workspace, iron/ironing board

Suite (Whirlpool)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mobility Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

  • 275 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

  • 205 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 205 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Kitchenette

Suite, Kitchenette | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Kitchenette

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

  • Sleeps 3
  • 1 King Bed

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About this property

Maison St Charles

3-star hotel in Central City
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a spa tub, and self parking.
Maison St Charles offers 130 air-conditioned accommodations with safes and complimentary newspapers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Maison St Charles provides a spa tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Maison St Charles has designated areas for smoking.

To-go breakfasts are available for a surcharge on weekdays between 8:00 AM and 10:00 AM and on weekends between 9:00 AM and 10:00 AM.
Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 25 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 9:00 AM to 10:00 AM on weekends; USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

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Maison St Charles Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 409 out of 1007 reviews" "
Rating 8 - Good. 253 out of 1007 reviews" "
Rating 6 - Okay. 164 out of 1007 reviews" "
Rating 4 - Poor. 89 out of 1007 reviews" "
Rating 2 - Terrible. 92 out of 1007 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Ryan

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not the nicest place to stay in New Orleans the area is run down and not many places to eat around the area other then Popeyes or Wendy’s
Stayed 2 nights in Sep 2024

8/10 Good

kweli

Traveled with partner
Disliked: Staff & service
Great for the price, location, ease of transportation, and a few great eateries...some issues w facility. Staff are ok but not imprrssive.
Stayed 2 nights in Sep 2024

2/10 Terrible

Sophie

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed here for duration of 4 days and during my stay there was several issues but were minor and I overlooked such as duct tape on the window to cover too much light coming in, unsanitary bed sheets and stuffiness of the room from not enough airflow coming in. What troubled me was the morning of June 30th someone attempted to enter our room a gentleman and a woman claiming this was their room and front desk gave them a key. My husband was thankfully there and told them to leave and this was our room they persisted to try to enter our room my husband and I were frightened that night and during our stay there. The morning of we reported the issue to the front desk and no one reached out we followed up and again and they stated management would call us. We asked for a new room they said no we asked for a refund they said no. I was pregnant and I just wanted to feel safe during my stay and they did not care and did not attempt to resolve the situation. This is by far the worse hotel I’ve ever stayed at and Expedia did nothing to assist.
Stayed 3 nights in Jun 2024

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Nereida

Liked: Cleanliness, staff & service, property conditions & facilities
First time here and my husband and I had a great time. Close to everything. Very nice staff
Stayed 3 nights in Sep 2024

6/10 Okay

Scott

Traveled with family
Staff did not offer near by parking options so we parked on the road. Poor shower pressure, doors did not operate well, made impossible to not wake others
Stayed 1 night in Sep 2024

6/10 Okay

Cory

Disliked: Amenities
Ok
Stayed 2 nights in Sep 2024

6/10 Okay

Christine

There was a lot of walking to get to our room. Room could have been cleaner but the beds were nice. Overall location was ok
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffery M.

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location and a reasonable price.
Stayed 1 night in Sep 2024

10/10 Excellent

Wolf flash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everyone was nice and the room was in great show.
Stayed 1 night in Sep 2024

6/10 Okay

Marcella

Stayed 2 nights in Aug 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue I had was the smoke detector beeped every couple of minutes
Stayed 1 night in Sep 2024

10/10 Excellent

Bryon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool
Stayed 1 night in Sep 2024

10/10 Excellent

erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 1 night in Sep 2024

10/10 Excellent

Miss April

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I truly enjoy my stay my kids enjoy we went to stay because of the hurricane Francine had the best time enjoy the pool hot tub and food .
Stayed 1 night in Sep 2024

10/10 Excellent

Allen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
e-work
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

6/10 Okay

Chad

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Sheldon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I like the look and feel of the property i reserved a room with a queen bed get inside the room two double beds i ask front desk what's wrong and she says that they're looking out for me because the room is bigger if i wanted 2 beds i would have reserved 2 beds but i guess she knows what i want more than i do
Stayed 1 night in Sep 2024

10/10 Excellent

Carrie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Jeremiah

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I like the property’s location, fairly close to the business district and French quarter. The price per night is reasonable. The area around the hotel is kind of sketchy though and doesn’t feel safe. The staff was helpful with my room not having a tv remote. The tv quality and size is great. A lot of little issues in the room—sink was backed up, only half the shower is protected with a glass wall so water gets everywhere when you shower. The room is pretty run down—tissue paper covering the window above the door, damage to walls, lamp shades, desk chair peeling apart, etc. the room also shares a door with the next room, so you hear the other people’s noise, not great sound insulation.
Stayed 1 night in Sep 2024

6/10 Okay

arthur

Stayed 2 nights in Aug 2024