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Maison St Charles

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Maison St Charles

Exterior
Children's play area - outdoor
Outdoor pool, open 10 AM to 10 PM, sun loungers
Lunch and dinner served, seafood
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Magazine Street
    ‪6 min walk‬
  • National World War II Museum
    ‪6 min walk‬
  • Ernest N. Morial Convention Center
    ‪15 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite (Whirlpool)

Suite (Whirlpool) | In-room safe, desk, laptop workspace, iron/ironing board

Suite (Whirlpool)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mobility Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

  • 275 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

  • 205 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 205 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Kitchenette

Suite, Kitchenette | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Kitchenette

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

  • Sleeps 3
  • 1 King Bed

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About this property

Maison St Charles

3-star hotel in Central City
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a spa tub, and self parking.
Maison St Charles offers 130 air-conditioned accommodations with safes and complimentary newspapers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Maison St Charles provides a spa tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Maison St Charles has designated areas for smoking.

To-go breakfasts are available for a surcharge on weekdays between 8:00 AM and 10:00 AM and on weekends between 9:00 AM and 10:00 AM.
Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 25 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 9:00 AM to 10:00 AM on weekends; USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

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Maison St Charles Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 409 out of 1004 reviews" "
Rating 8 - Good. 248 out of 1004 reviews" "
Rating 6 - Okay. 162 out of 1004 reviews" "
Rating 4 - Poor. 92 out of 1004 reviews" "
Rating 2 - Terrible. 93 out of 1004 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Logan

Traveled with family
Liked: Cleanliness, amenities
Most of the staff was nice. Kitchen staff kinda rude. The room was well kept and clean. The door however did not lock, something was wrong with it. And the shower did not have a door, something weird about that. The parking was good and the area was good because it was right on St Charles Avenue. And it was very close to the WW2 museum.
Stayed 1 night in Oct 2024

10/10 Excellent

FRANK

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice and quiet.
Stayed 8 nights in Oct 2024

10/10 Excellent

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great service and nice rooms. Very afforsable as well.
Stayed 1 night in Oct 2024

6/10 Okay

Jason

Stayed 2 nights in Sep 2024

10/10 Excellent

Leroy, Lakewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Arin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location within walking distance to bars, restaurants, and next to the green line street car. Parking at the hotel is very limited,14, spots, but street parking was fine and free. Most of the staff were nice and friendly. Overall, would definitely recommend and would stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Margret

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela, Dallas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nicest stay I've had after many stays in New Orleans to date. Parking was right across the street. The front desk staff was nice, helpful and patient with all my questions. There were very friendly, professional security officers placed intermittently throughout the property so we felt completely safe. The property is also conveniently located to just about anywhere you'd like to go in NOLA. I highly recommend this hotel and will definitely stay there again!
Stayed 3 nights in Oct 2024

6/10 Okay

Holly

Disliked: Cleanliness, property conditions & facilities
We liked the convenient access to the tram and some nearby restaurants, but sticky floors and a persistent smell of cigarette smoke devalued the experience, especially since staff said they would reclean the floor, but apparently did not. New Orleans is expensive, but for the nightly price of our stay, I expected better accommodations.
Stayed 3 nights in Oct 2024

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Room amenities are poor. No real curtains so the street lights are very bright, like daytime all day!!!! Asked management to help, they said "yes" but still nothing done 2 days later. Suites are NOT suites but larger rooms---very disappointing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kendall

Traveled with group, Traveled with family
The look of the property is beautiful but rooms are very outdated and not overly clean. The weather stripping was broken or missing under our door and you could see out the area so it would be very easy for water, critters, bugs, etc to enter the room. VERY limited breakfast options for free. They had a breakfast buffet for 14.99 per person.
Stayed 1 night in Oct 2024

2/10 Terrible

Steven

Disliked: Cleanliness, property conditions & facilities, room comfort
Cockroaches and Mold
Please look at the photos! The hotel room had stains on the walls, mattress, curtains, floorboards, and lamp shades. The bedding felt like it had crumbs between the sheets, even after we asked the cleaners change them. The bathroom had mold and because of the design of the shower the floor would always get wet. Worst of all there were cockroaches, which conveniently didn’t come out till our last night. Hotels.com did nothing to help us find new arrangements. Please learn from my mistake. Do not come here.
Stayed 5 nights in Oct 2024

4/10 Poor

Poul

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Nicholas

Traveled with partner
Liked: Amenities
Maison St Charles was a great little hotel that was well located. It was close to French Quarter and Garden District and could be walked from with ease. The room was simple but fine. The courtyard was a wonderful space to relax and read in. The pool was very special and we both used in the evening before dinner. I highly recommend this hotel.
Stayed 7 nights in Oct 2024

10/10 Excellent

JoJean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay Hotel Maison
Perfect location, beautiful grounds, friendly staff.
Stayed 3 nights in Oct 2024

8/10 Good

Sammy Alexander

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Teagun

Stayed 1 night in Sep 2024

10/10 Excellent

MARISELA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just like how close it was to the football stadium, friendly stuff and clean rooms.
Stayed 1 night in Oct 2024

8/10 Good

Brittney

Traveled with family
Liked: Staff & service, property conditions & facilities
The property was pretty along with it was safe. The room wasn’t very clean. It wasn’t terribly dirty but just looked and felt stagnant.
Stayed 1 night in Oct 2024

10/10 Excellent

Deirdre

Stayed 2 nights in Oct 2024

6/10 Okay

OKSANA

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in New Orleans many times but this was the first time at Maison St, Charles and it was my favorite accommodations ever in N.O. The location and especially the incredible, friendly staff sets this unique and beautiful property apart. Thank you so much Maison St. Charles for exceeding expectations all the way around, will definitely be seeing you again!
Stayed 3 nights in Oct 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick holiday
The location of this quaint hotel was perfect. The streetcar was right across the street and went to many great areas. The pool area was nice. The staff was friendly and helpful with recommendations. I will stay here again if i am back in New Orleans.
Stayed 4 nights in Oct 2024