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Maison St Charles

3.0 star property

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Photo gallery for Maison St Charles

Exterior
Property grounds
Outdoor pool, open 10 AM to 10 PM, sun loungers
Reception
Lunch and dinner served, seafood

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Parking available

Explore the area

Map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Magazine Street
    ‪6 min walk‬
  • National World War II Museum
    ‪6 min walk‬
  • Ernest N. Morial Convention Center
    ‪15 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite (Whirlpool)

Suite (Whirlpool) | In-room safe, desk, laptop workspace, iron/ironing board

Suite (Whirlpool)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mobility Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

  • 275 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

  • 205 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 205 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

  • Sleeps 3
  • 1 King Bed

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About this property

Maison St Charles

3-star hotel in Central City
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a hot tub, and self parking.
Maison St Charles offers 130 air-conditioned accommodations with safes and complimentary newspapers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Maison St Charles provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Maison St Charles has designated areas for smoking.

To-go breakfasts are available for a surcharge on weekdays between 8:00 AM and 10:00 AM and on weekends between 9:00 AM and 10:00 AM.
Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 25 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 9:00 AM to 10:00 AM on weekends; USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

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Maison St Charles Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 416 out of 1008 reviews
Rating 8 - Good. 242 out of 1008 reviews
Rating 6 - Okay. 163 out of 1008 reviews
Rating 4 - Poor. 89 out of 1008 reviews
Rating 2 - Terrible. 98 out of 1008 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Chauncy

Liked: Cleanliness, staff & service, room comfort
Great bargain
It’s not fancy but everyone was extremely nice. They ran out of water one day which was a bummer and the ACs are old and very loud but all in all it was a great bargain and would do it again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Aruna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had accidently left important items in the safe and the staff ensured everything was delivered to my next travel address. Very responsive and caring. Would definitely stay there again.
Stayed 4 nights in Nov 2024

8/10 Good

Diana

Stayed 1 night in Oct 2024

8/10 Good

Dominique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great one night stay. The staff was great.
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Property conditions & facilities, room comfort
Solid New Orleans hotel
Perfectly nice hotel for the price
Stayed 1 night in Nov 2024

10/10 Excellent

shannon

Stayed 2 nights in Nov 2024

4/10 Poor

Jeffrey

Disliked: Property conditions & facilities
This place is old. Not old in a good way, like a lot of places in New Orleans. It’s old as in 1980’s and needs updating.
Stayed 1 night in Nov 2024

6/10 Okay

CYNTHIA

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Our suite was dirty upon arrive No door on safe No tolet paper holder Shower was slippery and no where to place your essentials, had to put on floor. Curtains in living room area was about 1 ft. Too short so others could look in. I have photos to prove if neded
Stayed 2 nights in Nov 2024

6/10 Okay

Sara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the Nola charm of the place, one day the hot tub wasn’t functioning, but the next day it did. Shower head was terrible only about half the holes worked for water to come out, faucet was about ready to come out of the wall everytime you moved it. Comforters stained and instead of replacing they just covered up with a sheet. Had to ask 3 times and took over a day to get clean towels. Other than that not a bad place to stay.
Stayed 2 nights in Nov 2024

2/10 Terrible

felix

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
No hot water in my room for the first two nights although it was reported day by day. They fixed it on my last night calibrating the shower water mixer because I demanded a room change. Terrible breakfast facilities and food availability.
Stayed 3 nights in Nov 2024

6/10 Okay

Philip C

Stayed 1 night in Nov 2024

8/10 Good

Karen Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff was awesome! But the whole property looks like it needs a bit of an upgrade. The lobby furniture was stained and worn down. The room was ok but needed a good detailed cleaning also the some pf the towels had stains. But I will say it on our last day we saw trucks go in with what looked like furniture so I have high hopes for next time
Stayed 5 nights in Oct 2024

10/10 Excellent

Steven, Soldotna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was a wonderful experience for our first trip to New Orleans
Stayed 2 nights in Nov 2024

8/10 Good

Julie

The Maison was really great for New Orleans ambiance and awesome in location to walk to attractions and restaurants!!!! There were alot of homeless people out at night. Walking back to our room from the French Quarter, we were told by a construction worker to "Be Careful". It qas quite unsettling
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

2/10 Terrible

Haydee

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The furniture was dirty the doors didn’t work but the worse of all the staff was ver unpleasant not welcoming the staff at the restaurant was very rude. I would not recommend it
Stayed 3 nights in Nov 2024

8/10 Good

Chantel

Stayed 1 night in Oct 2024

10/10 Excellent

KENNETH D.

Stayed 1 night in Oct 2024

6/10 Okay

Scott

Stayed 2 nights in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jodi

Stayed 6 nights in Oct 2024

10/10 Excellent

Terrance

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to complement the staff. Boisterous and happy people. Available to help in any way, 24/7. Looking forward to returning next year and sharing more laughs with the staff.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ruth Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were amazing from start to finish and the hotel is absolutely beautiful ❤️ Coffee in the courtyard was one of the best parts of the trip.
Stayed 4 nights in Oct 2024