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Maison St Charles

3.0 star property

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Photo gallery for Maison St Charles

Experience the classic European charm of our hotel's elegant entrance, marked by an arched doorway and a beautifully designed balcony.
Relax by the pool surrounded by a brick patio and lounge chairs, with a hot tub nearby.
Enjoy meals in this stylish dining area with a long table, comfortable chairs, and a bar area.
Experience the grandeur of this elegant space, featuring a grand piano, staircase, and chandelier, amidst classic design and refined artwork.
Relax in a serene space with a central seating area, bench, and table, surrounded by potted plants and a soothing fountain.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Parking available

Explore the area

Map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • National World War II Museum
    ‪6 min walk‬
  • Ernest N. Morial Convention Center
    ‪13 min walk‬
  • Bourbon Street
    ‪3 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite (Whirlpool)

Suite (Whirlpool) | 1 bedroom, in-room safe, desk, laptop workspace

Suite (Whirlpool)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mobility Accessible

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 275 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(26 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

8.8 out of 10
Excellent
(14 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 200 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 3
  • 1 King Bed

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About this property

Maison St Charles

3-star hotel in Central City
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a hot tub, and self parking.
Maison St Charles offers 130 air-conditioned accommodations with safes and complimentary newspapers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Maison St Charles provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Maison St Charles has designated areas for smoking.

To-go breakfasts are available for a surcharge on weekdays between 8:00 AM and 10:00 AM and on weekends between 9:00 AM and 10:00 AM.
Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 25 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 9:00 AM to 10:00 AM on weekends; USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 26 2025 to June 30 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Maison St Charles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 101 out of 172 reviews
Rating 8 - Good. 37 out of 172 reviews
Rating 6 - Okay. 14 out of 172 reviews
Rating 4 - Poor. 9 out of 172 reviews
Rating 2 - Terrible. 11 out of 172 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Beverly, New Orleans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable, enjoyed my stay!
Stayed 7 nights in Apr 2025

10/10 Excellent

Fressence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, would definitely come back!
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing staying here.
Stayed 1 night in Apr 2025

6/10 Okay

David, Memphis

Disliked: Staff & service
Overall, the hotel was good. However, the staff was quite rude at times and I had several incidents that inconvenienced me. After checking in, I saw that I was given the wrong room type. I informed the staff and I was told that I had to keep that room because they didn’t have any queen bed rooms left. They called me 15 mins later and was asked if I still wanted to switch rooms. After walking to the front lobby to get new keys, I walked to the new room only to discover that it was the wrong room type again. I called the front and they sent someone to my room with keys for a 3rd room. The 3rd room was the correct room type. My iron was removed from my room and when I called to inform the staff, I was rushed off the phone and didn’t get an apology. I had to wait 20 mins to get a new iron which inconvenienced me even more.
Stayed 3 nights in Apr 2025

6/10 Okay

Felix

Liked: Staff & service, property conditions & facilities, room comfort

To the ownership/management…

1-bathroom floors were not cleaned—I was there five nights. 2-I had to ask the office for towels or soap on several days. 3-The water does not go to the shower head completely when pulling the lever. Half of the water stays below. 4-I think the showers should have grab-bars installed—especially for us older folks. This could become a liability issue with the hotel. 5-The television remote was not working properly or maybe the hotel doesn’t provide the “guide” on the remote or any other feature on it-except volume and going from channel to channel a click at a time are the only two things working! THIS WAS THE THIRD TIME I STAYED AT MAISON EVER SINCE PRYTANIA PARK HOTEL CLOSED WHERE I STAYED FOR FIFTEEN YEARS. I’m a frequent visitor to New Orleans—at least three or four times per year. I would like to continue staying at MAISON ST. Charles. I like the area and as I mentioned I stayed at Prytania Park for many years. Clearing up the above problems would certainly keep me returning. Feel free to communicate with me to let me know how you might be responding to the above problems. I would be interested in finding out. Have a good evening and I look forward to hearing from you…
Stayed 5 nights in Apr 2025

6/10 Okay

Christopher

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Good location, dirty hotel room.

The hotel is average, as expected. The staff was mostly very friendly. The hotel room was dirty. The floors were not cleaned from the last visitor and were never even swept the entire stay. The towels were not replaced once. The shower was not cleaned once. They took the soap from the counter but did not replace. I had to go ask for toilet paper at 10:30pm because no additional toilet paper was replaced the entire stay - and the staff seemed put out by this request. It was clear that the staff came in, made the bed, and left.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cat

Traveled with family
Liked: Amenities, property conditions & facilities
The staff was super friendly and accommodating and the hotel itself has a feel of NOLA with all the comfort of the name brand chains I usually stay at.
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Liked: Staff & service, property conditions & facilities
Been coming here for years. Always a pleasure. Beautiful grounds and great location
Stayed 3 nights in Apr 2025

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
I had high hopes from going through the raying system but my room's door had cracks in it; the AC unit was hidden under a desk; the room looked like it had recently been renonvated but not well; and it was not as clean as I hoped.
Stayed 2 nights in Apr 2025

10/10 Excellent

Myrna

Stayed 1 night in Apr 2025

8/10 Good

morgan

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely compound of different style rooms and buildings, great outdoor space to visit. Small pool, pet friendly, did not try breakfast buffet was restaurant in level. Not used to gaving to pay extra for parking. Wished there was comfortable inside gathering space for when it rained. Staff was great and very friendly.
Stayed 4 nights in Apr 2025

6/10 Okay

Jennifer

Stayed 2 nights in Apr 2025

8/10 Good

christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the cable car and felt comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Amanda

Stayed 1 night in Mar 2025

8/10 Good

Dahlia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent for experiencing New Orleans. Trolley, Hop on Hop off near, excellent restaurant attached, front desk staff is always friendly and helpful, coffee is usually available and tour pickup at the door. All positives.
Stayed 6 nights in Apr 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service
Cozy chateau style buildings overlooking courtyards. Gated parking excellent. Staff excellent. The rooms were clean and the beds seemed brand new! Location was within walking distance to Poydras and magazine for great shopping
Stayed 2 nights in Apr 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Sara

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Frustrated with Cleaning

The gym was discusting, no idea the last time it had been cleaned. No available wipes to clean equipment after usage. Very dusty room, layer of dust on top of Kleenex box. Not sure if walls in bathroom have ever been cleaned. The staff is what saves this place = so kind.
Stayed 1 night in Apr 2025

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far from French quarters have 2 fast food restaurants right nextdoor also a seafood restaurant.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Stayed 2 nights in Apr 2025

10/10 Excellent

LESLIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the staff and service. The environment was Clean.
Stayed 6 nights in Apr 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Camesia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service was deliver.
Stayed 2 nights in Apr 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Amenities
Perfect location for the Military Museum
Stayed 2 nights in Apr 2025