New Orleans Marriott

4.0 star property

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Photo gallery for New Orleans Marriott

Banquet hall with round tables, clear chairs, and floral centerpieces, offering expansive city views and elegant chandeliers.
Relax in a stylish room with a plush sofa, armchair, and dining table, featuring a fireplace and city views.
Experience the vibrant city views from this high-rise hotel, situated near a body of water.
Enjoy a river and city view from the large window in this hotel room, featuring a chandelier and patterned carpet.
Relax by the pool in a tranquil oasis, surrounded by contemporary architecture.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
555 Canal St, New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Ernest N. Morial Convention Center
    ‪13 min walk‬
  • Caesars Superdome
    ‪14 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Tub)

  • 708 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Roll-In Shower)

  • 708 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.8 out of 10
Exceptional
(7 reviews)
  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(131 reviews)
  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View

7.8 out of 10
Good
(25 reviews)
  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, River View

8.4 out of 10
Very good
(24 reviews)
  • 260 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking, Tower

  • 708 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 708 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

Club Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 260 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, City View

8.8 out of 10
Excellent
(26 reviews)
  • 260 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(151 reviews)
  • 260 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

New Orleans Marriott

4-star hotel in French Quarter
This smoke-free hotel features 2 restaurants, an outdoor pool, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
New Orleans Marriott offers 1333 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include designer toiletries and hair dryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

New Orleans Marriott features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center. Event facilities measuring 86849 square feet (8069 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

New Orleans Marriott is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:30 AM and on weekends between 6:30 AM and noon.
Canal Street Burger Bar - This restaurant specializes in American cuisine and serves lunch and dinner.
55 Farenheit - This bar serves lunch and dinner. Open daily.
5Fifty5 Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Open daily.
Canal Street Pantry Cafe - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 50.72 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to noon on weekends; USD 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 55 Farenheit
  • 5Fifty5 Restaurant
  • Canal Street Burger Bar
  • Canal Street Pantry Cafe

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 86,849 square feet of conference space
  • Business center

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 41 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.00 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 50.72 per day
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Hotel New Orleans
Marriott New Orleans
New Orleans Marriott
Marriott New Orleans Hotel
Marriott Metairie
Marriott New Orleans Metairie At Lakeway Hotel Metairie
Metairie Marriott
Marriott New Orleans
New Orleans Marriott Hotel
New Orleans Marriott New Orleans
New Orleans Marriott Hotel New Orleans

New Orleans Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1042 out of 1654 reviews
Rating 8 - Good. 342 out of 1654 reviews
Rating 6 - Okay. 164 out of 1654 reviews
Rating 4 - Poor. 60 out of 1654 reviews
Rating 2 - Terrible. 46 out of 1654 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dusty

Stayed 4 nights in Mar 2025

2/10 Terrible

Gary

The room was DIRTY , the food and service in bar was POOR!
Stayed 2 nights in Apr 2025

10/10 Excellent

Lauren

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and very peaceful
Stayed 1 night in Apr 2025

10/10 Excellent

Dorene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jeffrey

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was really looking forward to my trip to New Orleans and staying at the Marriott. The check in staff are very friendly, the valet however was awful, yelling and screaming at customers. Once inside the hotel the king “suites” are tiny and the bathrooms are almost impossible to move around in (I’m 6’ 170lbs) The hotel claimed the pool was heated but the water was 60 degrees and everyone that came down to get into the pool wasn’t able to. The noise and crime nearby is substantial and not safe at night. Overall it was a letdown.
Stayed 3 nights in Apr 2025

6/10 Okay

Valerie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was great. The room was clean and beautiful. The only negatives were that it took us an hour to check in and an hour and a half to get our car out of the garage when we’ve checked out.
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alfred, Bronx

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the New Orleans Marriott! The highlight was the amazing service from Leanna Wallace at the front desk—she went above and beyond to make us feel welcome with a room upgrade and a special package. The hotel was clean, well-run, and in a great location. Only small issue was the bed—one side felt like it was sinking in a bit, so the mattress might need replacing. Still, everything else was great and Leanna’s hospitality truly made the experience 5 stars. Looking forward to staying again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Robin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property was outstanding. They provided excellent suggestions for food and activities and responded promptly to every request. I will definitely stay here again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Luis

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is everything. This property is close enough to the French Quarter without the noise. The property is a bit dated with mild smells. However, it does meet my approval for a safe/clean stay
Stayed 1 night in Apr 2025

6/10 Okay

thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Josalyn

Traveled with partner
Liked: Cleanliness, amenities
Loved it very clean great location and the French quarter festival was EVERYTHING 😍 nice that we didn’t have to uber anywhere
Stayed 2 nights in Apr 2025

6/10 Okay

Gloria

Business traveler
Liked: Cleanliness
Average hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is great, can walk to everything in the french quarter. quiet and comfortable, would stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, room comfort
Fabulous accommodations, friendly, caring staff
Stayed 4 nights in Apr 2025

8/10 Good

Tommy, Cincinnati

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom drain was slow. But otherwise a very good room. The daily "destination fee" of $25 is an abject ripoff, but I had no choice in staying there, as all of my people had booked there.
Stayed 4 nights in Apr 2025

8/10 Good

Sophia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality staff and front desk staff friendly and professional
Stayed 4 nights in Apr 2025

8/10 Good

Kristy

Stayed 1 night in Apr 2025

6/10 Okay

Paul

Stayed 2 nights in Apr 2025

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025