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New Orleans Marriott Metairie at Lakeway

4.0 star property

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Exterior
Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe
27-inch flat-screen TV with satellite channels, Smart TV, pay movies
Lobby
27-inch flat-screen TV with satellite channels, Smart TV, pay movies

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking available
  • Bar
  • Room service
$126
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
3838 N Causeway Blvd, Metairie, LA, 70002
  • Place, Metairie Business District
    ‪1 min walk‬
  • Place, Lakeside Shopping Center
    ‪4 min drive‬
  • Place, East Jefferson General Hospital
    ‪4 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

8.4 out of 10
Very good
(41 reviews)
  • 270 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Room, Club Room, 1 King Bed, Lake View

Premium bedding, down comforters, pillowtop beds, in-room safe

Concierge Room, Club Room, 1 King Bed, Lake View

  • 288 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge Room, Executive Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Concierge Room, Executive Suite, 1 Bedroom

  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Pontchartrain View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Pontchartrain View)

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 2 Double Beds

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 2 Double Beds

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

9.0 out of 10
Wonderful
(35 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 270 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

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Exterior detail
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About this property

New Orleans Marriott Metairie at Lakeway

Hotel in Metairie Lakefront
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a microwave in a common area. Housekeeping is available on request.
New Orleans Marriott Metairie at Lakeway offers 220 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 27-inch Smart televisions come with premium satellite channels and pay movies.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and 5 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 5140 square feet (478 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

New Orleans Marriott Metairie at Lakeway is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
BISTREAUX Metairie - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Market - This café serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 24 per day; includes in/out privileges)
  • Covered valet parking on site (USD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • BISTREAUX Metairie
  • Market

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,140 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch smart TV with premium cable/satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20.00 per person
  • Covered self parking fee: USD 24 per day (in/out privileges)
  • Covered valet parking fee: USD 26 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lakeway Marriott Metairie
Lakeway Metairie
Marriott Lakeway
Marriott Lakeway Metairie
Marriott Lakeway New Orleans
Marriott Metairie Lakeway
New Orleans Marriott Lakeway
New Orleans Marriott Lakeway Hotel
New Orleans Marriott Lakeway Hotel Metairie
New Orleans Marriott Metairie Lakeway
New Orleans Marriott Metairie Lakeway Hotel
New Orleans Marriott Metairie at Lakeway Hotel
New Orleans Marriott Metairie at Lakeway Metairie
New Orleans Marriott Metairie at Lakeway Hotel Metairie

Reviews

New Orleans Marriott Metairie at Lakeway Reviews

8.2

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 524 out of 1000 reviews
Rating 8 - Good. 222 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

Reviews

10/10 Excellent

Larry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10-15 minute hop to New Orleans. Nicely nestled away on the Lake in Metairie. Great views from the upper floors. Exceptional Valet service!
Stayed 2 nights in Sep 2025

8/10 Good

John

Stayed 1 night in Sep 2025

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Our trip was a family trip. I recommend this hotel, there are many positives regarding this hotel that far exceed my negative. Hotel was clean and all the staff ( front desk , housekeeping and wait staff) were super nice and friendly. Can’t say enough about how nice all the staff were! Restaurant was nice and clean and food was delicious. The gym was adequate but there was another gym on the property if u wanted to pay additional money to use. This hotel is next to the water with concrete walking/jogging and bike paths. We walked , jogged multiple days from hotel ( which was right there at water and paths were right there). My only complaint is that the beds in the double bed rooms were only double beds. My wife and I are use to a king bed but can very comfortably sleep in a queen but the double beds felt small to us. If it’s just 1 person to a bed then that’s great but if you have a family that may have 3 or 4 people with multiple people sharing a bed, the beds felt small and cramped. Now the room was nice and clean and roomy . The room could have definitely fit bigger beds. Anyways that’s our only complaint was sharing a double bed, didn’t sleep well with being so cramped. Besides the double beds being small the room, hotel , restaurant and staff were all nice to great. We would stay here again .
Stayed 2 nights in Aug 2025

8/10 Good

Sandra

Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Connor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable bed and the staff was very friendly and helpful!!
Stayed 1 night in Aug 2025

10/10 Excellent

Ronnie

Stayed 4 nights in Jul 2025

10/10 Excellent

Kendall

Stayed 1 night in Aug 2025

10/10 Excellent

Brandon, Sapulpa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Aug 2025

6/10 Okay

Isaiah

Stayed 1 night in Aug 2025

10/10 Excellent

Rodney

Stayed 1 night in Jul 2025

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

New Upgrades...

The room needs an upgrade with new outlets for new devices. Also the furniture needs a new style comforting to the eyes.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marlin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the flat fee for valet parking
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the Lakeway Marriott. Great location and accessible to many restaurants and shopping.
Stayed 1 night in Jul 2025

4/10 Poor

Jermain

Liked: Cleanliness, property conditions & facilities
WiFi did not connect my entire trip
Stayed 2 nights in Jul 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 2 nights in Jun 2025

2/10 Terrible

Vick

Disliked: Cleanliness, staff & service, property conditions & facilities
Worse property
Stayed 3 nights in Jul 2025

10/10 Excellent

Edith

Stayed 1 night in Jul 2025

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
It was an enjoyable stay
Stayed 3 nights in Jul 2025

4/10 Poor

Lindsay

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was not as pictured. We literally booked it only to sleep in between 15 hours of driving. Shower did not drain so was standing in water up to our ankles. Air conditioner rattled the entire room nonstop. Carpet is mismatched where they pieced it together in the hallways and was noticeably coming up. We checked in at 4 am and left at 9 am. Staff was nice but of all the rooms they could have put us in we were overlooking the roof of the adjacent building
Stayed 1 night in Jul 2025

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Jul 2025

6/10 Okay

teresa

Disliked: Amenities
The hotel was clean but the bed was very uncomfortable and the pillows were terrible
Stayed 2 nights in Jul 2025

10/10 Excellent

Nisreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent visit
Stayed 2 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Employees are always helpful and efficient. Cleanliness is always evident.
Stayed 1 night in Jun 2025

10/10 Excellent

Clifton

Liked: Amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2025