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New Orleans Marriott Metairie at Lakeway

4.0 star property

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Photo gallery for New Orleans Marriott Metairie at Lakeway

Lobby
Meeting facility
Room, 2 Double Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
$116
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
3838 N Causeway Blvd, Metairie, LA, 70002
  • City Park
    ‪9 min drive‬
  • Caesars Superdome
    ‪12 min drive‬
  • Caesars New Orleans Casino
    ‪14 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(38 reviews)
  • 270 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge Room, Club Room, 1 King Bed, Non Smoking, Lake View

Premium bedding, down comforters, pillowtop beds, in-room safe

Concierge Room, Club Room, 1 King Bed, Non Smoking, Lake View

  • 288 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(31 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Concierge Room, Executive Suite, 1 Bedroom, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Concierge Room, Executive Suite, 1 Bedroom, Non Smoking

  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 2 Double Beds, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 2 Double Beds, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Pontchartrain View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking (Pontchartrain View)

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 270 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

New Orleans Marriott Metairie at Lakeway

Metairie hotel with restaurant
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a microwave in a common area. Housekeeping is available on request.
New Orleans Marriott Metairie at Lakeway offers 220 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 27-inch Smart televisions come with premium satellite channels and pay movies.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and 5 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 5140 square feet (478 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

New Orleans Marriott Metairie at Lakeway is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
BISTREAUX Metairie - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Market - This café serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 24 per day; includes in/out privileges)
  • Covered valet parking on site (USD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • BISTREAUX Metairie
  • Market

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,140 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch smart TV with premium cable/satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20.00 per person
  • Covered self parking fee: USD 24 per day (in/out privileges)
  • Covered valet parking fee: USD 26 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lakeway Marriott Metairie
Lakeway Metairie
Marriott Lakeway
Marriott Lakeway Metairie
Marriott Lakeway New Orleans
Marriott Metairie Lakeway
New Orleans Marriott Lakeway
New Orleans Marriott Lakeway Hotel
New Orleans Marriott Lakeway Hotel Metairie
New Orleans Marriott Metairie Lakeway
New Orleans Marriott Metairie Lakeway Hotel
New Orleans Marriott Metairie at Lakeway Hotel
New Orleans Marriott Metairie at Lakeway Metairie
New Orleans Marriott Metairie at Lakeway Hotel Metairie

New Orleans Marriott Metairie at Lakeway Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 522 out of 1002 reviews
Rating 8 - Good. 226 out of 1002 reviews
Rating 6 - Okay. 125 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 65 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

NICOLE

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Always a pleasure
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Amenities
This property is beautiful downstairs, and dated on the upper levels. The carpet was old, smelly, and clumped so bad it was hard to roll my suitcase. The room was spacious but the decor and finishes were antiquated. The upstairs and lobby are of two different establishments.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our son lives in the apartments just across the street and we were able to walk across to his place. Everything was extremely clean and nice!
Stayed 1 night in May 2025

10/10 Excellent

Terriakea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful with everything
Stayed 1 night in May 2025

6/10 Okay

Diane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Desperate need of work-rundown and falling apart.

The service is always amazing. From the valet to the front desk to housekeeping. Amazing, friendly and helpful! BUT wow, this hotel needs some serious work! The beds are AWFUL! We had to change rooms due to the bed being broken just to be moved to a crooked, squeaky uncomfortable bed. Awful! The air conditioning was as so loud… there was a LOUD banging every 20 mins that kept us up all night. The room is in serious need of attention. Nightstand falling apart. Bathroom rusted and faucet coming out of the wall. The hallways are horrible and desperately need attention. The carpet is torn and buckling everywhere. The ice machine was broken but on our floor so had to travel to another floor. We come to NOLA to visit family twice a year for four to five nights each time and would love to stay here due to convenience and being on the lake, but will have to find another option, unfortunately. I can’t believe the Saints athletes stay here. Hopefully they have upgraded beds and rooms!
Stayed 4 nights in May 2025

10/10 Excellent

Amber

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Alysa

Traveled with group
Liked: Staff & service
Disliked: Amenities
This hotels pictures make it look really nice, but it is no where near that. Only one elevator worked and it took 10 minutes for it to come. The bathrooms were moldy and didn’t have a fan. Don’t stay here
Stayed 3 nights in May 2025

2/10 Terrible

Diana, Columbia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service was rude
Stayed 2 nights in May 2025

8/10 Good

michael mcmurray and sharon

Traveled with partner
Liked: Cleanliness, staff & service
Nothing can be said until renovation is completed.
Stayed 5 nights in Apr 2025

6/10 Okay

Jose Olavo, East York

Liked: Cleanliness
Elevators don't work properly. One is out of order and the other ones are too slow and doors getting stuck when opening. Are those safe????
Stayed 3 nights in Apr 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

dinah

Stayed 1 night in Apr 2025

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ronnie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing! The staff was friendly and helpful. The room was clean and comfortable. Perfect!
Stayed 1 night in Apr 2025

10/10 Excellent

Chancellor

Stayed 1 night in Apr 2025

10/10 Excellent

Chelsie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Elevators not working

Elevators were a challenge
Stayed 2 nights in Apr 2025

10/10 Excellent

Cornell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bonnie J, Cordova

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay. The stay was nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Beautifully

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing
Stayed 3 nights in Mar 2025

8/10 Good

brad

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel, excellent Facility and staff
Stayed 1 night in Apr 2025

8/10 Good

Jodi Ann

Stayed 2 nights in Mar 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easiest hotel check in I've ever experienced. I showed up, they asked for a picture ID and handed me the room card. I don't have to give a credit card deposit or sign anything. The staff was friendly and the hotel and room were nice. I read other reviews about the parking deck so I had no trouble with it. I will stay here again.
Stayed 1 night in Mar 2025