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Trident Inn & Suites, New Orleans

2.5 star property

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Photo gallery for Trident Inn & Suites, New Orleans

Reception
Desk, free WiFi, bed sheets, wheelchair access
Free daily continental breakfast
Exterior
Lobby sitting area

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Bourbon Street
    ‪16 min drive‬
  • Canal Street
    ‪17 min drive‬
  • Caesars New Orleans Casino
    ‪17 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Trident Inn & Suites, New Orleans

Hotel in New Orleans East Area
A seasonal outdoor pool, a business center, and a meeting room are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Trident Inn & Suites, New Orleans is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May 10 to August 31
Pool access available from noon to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

6.6
Rating 10 - Excellent. 313 out of 1005 reviews
Rating 8 - Good. 192 out of 1005 reviews
Rating 6 - Okay. 154 out of 1005 reviews
Rating 4 - Poor. 120 out of 1005 reviews
Rating 2 - Terrible. 226 out of 1005 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Victory

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Taquiya

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I am not normally one for negative reviews, i have stayed in bad hotels before, so that's not what provoked this review. The customer service was terrible. We arrived, room was clean but missing a towel for our 2 person reservation. There were no phones in the room so my husband went to desk to request towel. He was not properly listened to, and she requested a return of towels which didn't make sense considering we had just arrived and all we needed was a second towel. She then offered him one clean and one dirty (yes you heard me right!) I believe despite his refusal he was still given a dirty towel. Our second day room service didn't come at all, and i had to return to the desk and explain the issue to the once again rude front desk woman. (With used towels and rags in hand) She did however spring into action upon realizing, my room had not been attended and this time gave us clean linen in exchange for our dirty. No garbage was collected that day. Breakfast was from 7am.to 9am. And not 1 second after, they would rope it off. The breakfast was not continental, they offered a waffle maker and dry products.The juice machine was broken, there were signs for broken things everywhere which caused me to miss the no food outside the breakfast area sign that the owner very rudely eve's dropped on my phone conversation to fuss at me about. When I had absolutely no food in my hand whatsoever. My toilet broke, we were handed a plunger to fix,bathroom door was broke. Not good stay.
Stayed 4 nights in Mar 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were a little nervous but it was a great stay! Super clean, service was great, highly recommend for the price!
Stayed 1 night in Mar 2025

10/10 Excellent

Shanika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When i walked in it smelled so good.nice lounge area..Check in was easy with only a fifty dollar deposit not the hundred mentioned online.hotel is gated for your safety which was a plus for me! So you cant get in the gate or doors without the key card! Room was clean and spacious. Bed slept like a cloud. The shower water get so hot you dont want to get out! Small breakfast was served from 7-9am. Those muffins put me back to sleep! I was so surprised at this hotel being so ducked off. And thats exactly what i needed because it was still close to everything! Def my new spot to stay! Such a nice and respectful staff!
Stayed 2 nights in Mar 2025

2/10 Terrible

Cassie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were other peoples hair in the bathtub. The whole place looked nothing like the pictures. Roaches, dirty floors, and a dirty bathtub. The “breakfast” is cereal, waffles, toast, or a muffin. No type of protein and the only drink is coffee and milk.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place at a great price. Very comfortable rooms. Great location. Well lit. Helpful staff. Security gate.
Stayed 1 night in Mar 2025

2/10 Terrible

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs improvement seen bugs and room
Stayed 4 nights in Mar 2025

10/10 Excellent

Celeste

Stayed 2 nights in Feb 2025

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Amazing
Stayed 2 nights in Mar 2025

8/10 Good

Pablo

Stayed 3 nights in Mar 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and stay!
Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Anita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Mayra

Stayed 1 night in Mar 2025

10/10 Excellent

Christal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet location
Stayed 1 night in Mar 2025

8/10 Good

Johnny

Liked: Cleanliness, room comfort

Good room!

It’s was ok! I expect a little more
Stayed 2 nights in Feb 2025

10/10 Excellent

Perry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kitryanna

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice stay
Stayed 1 night in Feb 2025

4/10 Poor

ROBERT

Traveled with family
Disliked: Amenities
Towel service was terrible! Stayed a week and had to ask for towels nearly every day. We had 2 rooms, one with 3 people and they would only give 2 towels unless you agreed to bring them back. Had to request linen change even though we booked 6 nights. Breakfast consisted of a waffle maker and 3 cereals and powdered cream for the coffee.
Stayed 6 nights in Feb 2025

10/10 Excellent

Rosalyn

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Paola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean,staff was nice and checking in and out was quick.. I would definitely recommend..
Stayed 4 nights in Feb 2025

10/10 Excellent

Katelyn

Traveled with group, Traveled with partner
New owner was friendly and attentive to us during the entirety of our stay. We had 4 rooms, all of which were clean and were restocked with any of our needs daily. We will happily come back for our next trip. The location keeps us out of city but close enough to enjoy some time there. Thank you for a wonderful stay!
Stayed 2 nights in Feb 2025

4/10 Poor

Teresa

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs renovations and cleaning.
Stayed 2 nights in Feb 2025

8/10 Good

Wesley

Liked: Room comfort
Stayed 1 night in Feb 2025