Trident Inn & Suites, New Orleans

2.5 star property

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Photo gallery for Trident Inn & Suites, New Orleans

Reception
Lobby sitting area
Free daily continental breakfast
Exterior
Desk, free WiFi, bed sheets, wheelchair access

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Laundry
  • Free WiFi
$73
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Bourbon Street
    ‪16 min drive‬
  • Canal Street
    ‪17 min drive‬
  • Caesars New Orleans Casino
    ‪17 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪32 min drive‬

Room options

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Trident Inn & Suites, New Orleans

Hotel in New Orleans East Area
A seasonal outdoor pool, a business center, and a meeting room are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Trident Inn & Suites, New Orleans is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May 10 to August 31
Pool access available from 11:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

6.6
Rating 10 - Excellent. 321 out of 1006 reviews
Rating 8 - Good. 197 out of 1006 reviews
Rating 6 - Okay. 148 out of 1006 reviews
Rating 4 - Poor. 122 out of 1006 reviews
Rating 2 - Terrible. 218 out of 1006 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Kirstie

Stayed 1 night in May 2025

6/10 Okay

Senthilkumar

Disliked: Cleanliness, property conditions & facilities
Could see damages in the bath sinks. Carpet was not much clean. Cheaper Microwave Oven- scared to use. Overall the amenities were present but not in quality.
Stayed 2 nights in May 2025

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 5 nights in May 2025

6/10 Okay

Breaunna

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jessie Jr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for its price
Stayed 1 night in May 2025

4/10 Poor

PHONG

Traveled with family
Disliked: Cleanliness, amenities
Gym was closed. Bedding was missing a comforter for one of the beds. A/C not functioning in the breakfast area. Breakfast options sparse and very crowded.
Stayed 1 night in May 2025

10/10 Excellent

Kristin

Stayed 1 night in May 2025

2/10 Terrible

Crystal

Disliked: Cleanliness
Smh
Stayed 1 night in May 2025

8/10 Good

kirk

Stayed 1 night in May 2025

6/10 Okay

Theo

Business traveler
Liked: Cleanliness, room comfort

For the price, it’s not bad

Stayed 3 nights in May 2025

4/10 Poor

Jairo

The room was ok, but it could be better: there should be some bottles of water for the guests, the pillows had a funny smell. The pool was a disappointment: the size was smaller than what seemed in the pictures, the hours for its use were terrible; it should be available earlier and closed later.
Stayed 2 nights in May 2025

8/10 Good

Karen

Traveled with family
Rooms need a deep clean. Weird place, seems to be a shelter for women & kids?
Stayed 1 night in May 2025

2/10 Terrible

Debashis

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Elizabeth

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty, the doors had been kicked in. Tv was in Spanish and no remote to operate it. Pool was closed.
Stayed 3 nights in May 2025

10/10 Excellent

Nathalia

Stayed 1 night in May 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable clean and feels safe
Stayed 1 night in May 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, comfortable beds.
Stayed 1 night in May 2025

2/10 Terrible

Yolanda

I booked and the lady at the front desk gave me the run around and after an hr she informed me I couldn’t check in due to something I had nothing to do with
Stayed 1 night in May 2025

10/10 Excellent

katrina

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in May 2025

10/10 Excellent

Tomika

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location safe parking
Stayed 3 nights in May 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Robert Lee

Liked: Staff & service
Disliked: Property conditions & facilities
I tripped the carpet needs to be replaced.
Stayed 2 nights in May 2025

8/10 Good

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for the price. Staff was helpful and nice. Loved they had the fenced parking. The breakfast was basic but good. I would stay here again.
Stayed 1 night in Mar 2025