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Trident Inn & Suites, New Orleans

2.5 star property

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Photo gallery for Trident Inn & Suites, New Orleans

Reception
Lobby sitting area
Hallway
Room, 1 King Bed | Bathroom | Free toiletries, hair dryer, towels
Room, 2 Queen Beds | Desk, free WiFi, bed sheets, wheelchair access

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $67
includes taxes & fees
Jun 18 - Jun 19

Explore the area

View in a map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Place, Bayou Sauvage National Wildlife Refuge
    ‪1 min drive‬
  • Place, Bourbon Street
    ‪15 min drive‬
  • Place, Ernest N. Morial Convention Center
    ‪18 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

7.8 out of 10
Good
(55 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible

7.0 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About this property

Trident Inn & Suites, New Orleans

Hotel in New Orleans East Area
A seasonal outdoor pool, a business center, and a meeting room are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Trident Inn & Suites, New Orleans is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 25

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May 10 to October 31
Pool access available from 11:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Stay Express Inn New Orleans

Stay Express New Orleans

Quality Inn New Orleans

Quality New Orleans

Stay Express Inn Suites New Orleans

Quality Inn

Trident Inn Suites

Townhouse New Orleans East

Trident & Suites, New Orleans

Trident Inn Suites New Orleans

Trident Inn & Suites, New Orleans Hotel

Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 392 out of 1003 reviews
Rating 8 - Good. 207 out of 1003 reviews
Rating 6 - Okay. 154 out of 1003 reviews
Rating 4 - Poor. 90 out of 1003 reviews
Rating 2 - Terrible. 160 out of 1003 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Michael

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
No maid service… we were there 3 days. The room was ok for the price. One elevator was out of service so it was the stairs or the back entrance. A long drive to the French Quarter but we managed. All in all it was an ok stay
Stayed 3 nights in Feb 2026

10/10 Excellent

Sumer

Stayed 1 night in Feb 2026

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room and the Staff were absolutely amazing good place to stay and rest after a perfect day out in New Orleans it was perfect.
Stayed 2 nights in Feb 2026

10/10 Excellent

Dung

Stayed 1 night in Feb 2026

6/10 Okay

oleo

Traveled with family
Liked: Staff & service
Beeter then we expected, they did accommodate with joining rooms seeing thatvwe had multiply groups checking in. Would book again
Stayed 2 nights in Feb 2026

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities
It was a nice stay
Stayed 1 night in Feb 2026

6/10 Okay

Keierra

Stayed 1 night in Feb 2026

2/10 Terrible

Haley

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Room terrible. Staff bad
Stayed 4 nights in Feb 2026

4/10 Poor

LaCresha

Traveled with family
Disliked: Cleanliness, amenities
The lamps in either of the rooms didn't work,the toilet was broken,the microwave was rusted in the inside, and my grand children couldn't enjoy the pool because it was closed. Also the bar of soap was too small to cleanse anything, breakfast consisted only of waffles, cereal and bagels
Stayed 3 nights in Feb 2026

8/10 Good

Claude

Stayed 3 nights in Feb 2026

10/10 Excellent

Gianluca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 2 nights in Feb 2026

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Breakfast was not great. Very limited
Stayed 2 nights in Feb 2026

4/10 Poor

Helena

Stayed 1 night in Feb 2026

2/10 Terrible

Yvonne

Liked: Staff & service
Disliked: Cleanliness, amenities
the room was unfit for ppl and the TV barely worked
Stayed 2 nights in Feb 2026

2/10 Terrible

Deforrest

Traveled with partner
Disliked: Cleanliness, amenities
None of the lamps had light bulbs the tv didn’t work and out water didn’t get hot
Stayed 2 nights in Feb 2026

2/10 Terrible

Clifton

Disliked: Cleanliness
Did not get the chance to stay. Due to family issues. But wasn’t able to get my money back. So I was very disappointed
Stayed 2 nights in Feb 2026

10/10 Excellent

Ta'Rae

Stayed 1 night in Feb 2026

6/10 Okay

Imarie A

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
What mainly is important is that it was clean .
Stayed 3 nights in Feb 2026

4/10 Poor

Letitia

Stayed 1 night in Feb 2026

4/10 Poor

Alexandra

Liked: Staff & service
Disliked: Cleanliness, amenities
The room was designated as a "non-smoking room" and absolutely reeked of cigarette smoke. The bathtub was dirty and the shower curtain wouldn't close because the curtain rod was screwed crookedly into the wall. The bathroom door handle was broken, so the bathroom door wouldn't close. The carpet in the room was dirty and had obviously not been vacuumed. We stayed because we had no other options, but would never stay again.
Stayed 2 nights in Feb 2026

4/10 Poor

Stephanie

Disliked: Cleanliness, staff & service, amenities
Room and Hotel are a bit rundown. Included breakfast isn’t served until 7 am. Not even coffee available in the lobby for those who have to leave around 4-6 am for airport. Elevator close to lobby out of service. Lobby bathroom out of service. Just not an overall good experience for the price we paid.
Stayed 1 night in Feb 2026

2/10 Terrible

Desiray, Detroit

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was okay but the hotel alone was terrible.
Stayed 2 nights in Feb 2026

2/10 Terrible

Frank

Disliked: Cleanliness, amenities, property conditions & facilities
Both beds had stains on them which appeared to be blood stains, the shower had mold and mildew in it, and the toilet seat was broken! And when the front desk was notified, they said they knew it was like that and did nothing to fix the problem! Needless to say, we canceled our stay there!!
Stayed 3 nights in Feb 2026

10/10 Excellent

Nisha

Stayed 1 night in Feb 2026

8/10 Good

Nicholas

Stayed 2 nights in Feb 2026