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Trident Inn & Suites, New Orleans

2.5 star property

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Photo gallery for Trident Inn & Suites, New Orleans

Reception
Lobby sitting area
Room, 2 Queen Beds | Desk, free WiFi, bed sheets, wheelchair access
Hallway
Banquet hall

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $70
includes taxes & fees
May 13 - May 14

Explore the area

View in a map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Place, Bayou Sauvage National Wildlife Refuge
    ‪1 min drive‬
  • Place, Canal Street
    ‪15 min drive‬
  • Place, Bourbon Street
    ‪15 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

7.8 out of 10
Good
(54 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible

7.0 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About this property

Trident Inn & Suites, New Orleans

Hotel in New Orleans East Area
A seasonal outdoor pool, a business center, and a meeting room are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Trident Inn & Suites, New Orleans is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May 10 to October 31
Pool access available from 11:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 388 out of 1016 reviews
Rating 8 - Good. 209 out of 1016 reviews
Rating 6 - Okay. 158 out of 1016 reviews
Rating 4 - Poor. 98 out of 1016 reviews
Rating 2 - Terrible. 163 out of 1016 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

karl

Disliked: Amenities, property conditions & facilities
You can hear everything going on in the entire building!. Sound proofing is non existent!
Stayed 3 nights in Feb 2026

4/10 Poor

Sonia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was not in impressed with the up keep of the hotel. The elevator was broken we had to walk up the stairs to our room, caring our luggage. The TV was not working properly. We had to call the desk in request for someone to come up for the TV. The desk person that night was nice in came up to fix the TV. She had to leave us with their remote they use for all rooms. She left the remote with us and told us to make sure we returned it to the front desk before we left. They had roaches coming up though the toilet. Will not be staying there again and will not recommend anyone I know to stay there. It would be a nice hotel if they clean it up in buy new carpet, install new bath tub which I was NOT taking a bath in that tub. Some lamps where broken in would not even turn on. REALLY REALLY poorly kept up
Stayed 1 night in Feb 2026

10/10 Excellent

Silvia

Stayed 2 nights in Feb 2026

2/10 Terrible

Renay

Disliked: Cleanliness, amenities, property conditions & facilities
The room was nasty the elevator smelled like mildew the breakfast that “all inclusive” ain’t nothing ohhhh and the 50 dollar deposit is crazy for the room that wasn’t mentioned at all crazy work
Stayed 2 nights in Jan 2026

10/10 Excellent

Chaplice

Stayed 2 nights in Jan 2026

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
All good. Excellent!

10/10 Excellent

Nisha

Stayed 1 night in Jan 2026

8/10 Good

Greg

Stayed 1 night in Jan 2026

8/10 Good

Greg

Stayed 2 nights in Jan 2026

8/10 Good

Greg

Stayed 2 nights in Jan 2026

10/10 Excellent

Dannon

Stayed 1 night in Jan 2026

10/10 Excellent

Amir

Stayed 1 night in Jan 2026

8/10 Good

Kelly

Stayed 1 night in Jan 2026

8/10 Good

Greg

Stayed 1 night in Jan 2026

2/10 Terrible

Melvin

Disliked: Cleanliness, amenities, property conditions & facilities
Room has an Oder , never received fresh sheet! When slept in bed always felt as if something was crawling on me!!! No refund was offered n deposit never came back.
Stayed 2 nights in Dec 2025

2/10 Terrible

Melvin

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Rooms always had an Oder. Stains on the towel seat n bed sheets. Closest area smelled like a a dog. Trash along the wall at the head of both bed. Wasn’t able to change room and u never received my deposit back. I booked 3 times and all 3 times I was unable to get a room nor could I get a refund. Highly wouldn’t recommend for vacation only for homeless
Stayed 7 nights in Jan 2026

8/10 Good

Greg

Stayed 1 night in Jan 2026

8/10 Good

Greg

Stayed 1 night in Jan 2026

8/10 Good

Greg

Stayed 4 nights in Jan 2026

8/10 Good

Allison

Traveled with family
Liked: Cleanliness, staff & service
The room was clean and staff were friendly .. the parking was gated which was nice . The location wasnt the best and the actual condition of the hotel was lacking however the room itself was clean and breakfast was fine
Stayed 2 nights in Jan 2026

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service, amenities
Location was not great. Place is run down. Main elevator was out of order, as well as fitness area. Breakfast was not worth the time. Coffee out, some of juice out. Other guests that were there made me uncomfortable. As a solo older white woman, i wish i had booked elsewhere.
Stayed 1 night in Jan 2026

10/10 Excellent

Dannon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Asia

Stayed 4 nights in Jan 2026

8/10 Good

Wade

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was satisfied with my stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Cathy

Stayed 1 night in Jan 2026