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Trident Inn & Suites, New Orleans

2.5 star property

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Photo gallery for Trident Inn & Suites, New Orleans

Reception
Desk, free WiFi, bed sheets, wheelchair access
Free self parking
Lobby sitting area
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Bourbon Street
    ‪13 min drive‬
  • Canal Street
    ‪15 min drive‬
  • Caesars New Orleans Casino
    ‪15 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

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  • Parking included
  • Free WiFi
  • Air conditioning
3.0 out of 5, (1008)
The price is $59
per night
$71 total
includes taxes & fees
Apr 8 - Apr 9
Midtown Hotel - Downtown New Orleans

About this property

Trident Inn & Suites, New Orleans

Hotel in New Orleans East Area
A business center, a meeting room, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a lobby fireplace.
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Onsite self parking is complimentary.

Trident Inn & Suites, New Orleans is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

6.6
Rating 10 - Excellent. 301 out of 1006 reviews
Rating 8 - Good. 197 out of 1006 reviews
Rating 6 - Okay. 154 out of 1006 reviews
Rating 4 - Poor. 123 out of 1006 reviews
Rating 2 - Terrible. 231 out of 1006 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Stayed 1 night in Dec 2024

6/10 Okay

Mark

Traveled with family
Disliked: Amenities
Gate code didn’t work. Soda machine coins only. No soap for washing machine was available.
Stayed 1 night in Dec 2024

2/10 Terrible

Shantell

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
0/10 would not recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Rashawn

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoy our stay here! We’ve been 4 times already and I feel secure here. Never had any issues. Breakfast is decent. Parking is great because it is gated! We will continue to book here!
Stayed 1 night in Dec 2024

2/10 Terrible

Tamara

Traveled with family
Disliked: Staff & service
We weren't going to be able to check in until the next day due to a delayed flight. We were told if we didn't check in that day we would lose our hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free Parking
Staff was friendly and helpful. Room was clean and beds were comfortable. We stayed here before going on a cruise and the hotel offers free parking for the duration of your trip. Your car is behind an automated locked gate with security cameras. We will be staying here every time we are in the area.
Stayed 1 night in Nov 2024

6/10 Okay

Valerie, Warner Robins

Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Stayed 1 night in Nov 2024

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still the best breakfast
Stayed 2 nights in Nov 2024

8/10 Good

Harry

Stayed 4 nights in Oct 2024

8/10 Good

Christina

Stayed 2 nights in Oct 2024

2/10 Terrible

Walter

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nope
The place is old & it got shutdown in the middle of my stay.
Stayed 6 nights in Nov 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A scam
The upkeep was horrible, dirty, smelly, stains all over, bed bugs, broke down machines, etc (you get what you pay for,) The person that checked us in/out was extremely unprofessional. He profiled my companion at check-in. He messaged saying don’t plan on extending your stay and threaten to call law-enforcement . When we tried to clarify what in the world he was talking about, he was dismissive implying that my companion couldn’t possibly have wrote the messages back due to perceived education levels. He said that my companion was intoxicated, even before check-in & during the stay which was a complete lie. Profiling has no place in what’s suppose to be a professional setting and is concerning. Before he reply with his unprofessionalism saying we’re the worst guest ever had blah blah “I see they do this to others who offer feedback that’s not in their favor” He messaged that my companion came out in his underwear. That “underwear” was shorts. Knowing how it looked and he was already looking for something based on his profiling/sassy behavior. It was immediately corrected. He kept the deposit for alleged smoking in the room. A lie! We did not, I have vids to support no damage. He’ll say “smelled it”.We offered to view the room together at checkout, but he said “all is well”
Stayed 2 nights in Nov 2024

10/10 Excellent

Bobby

Stayed 4 nights in Nov 2024

2/10 Terrible

Josh

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No
Do not stay you will think me later
Stayed 2 nights in Nov 2024

6/10 Okay

Stephen

Disliked: Staff & service, property conditions & facilities
Won’t go there again.
Toilet was broke, but worked, old, bathroom door peeling off, either had cold or hot water for shower, nothing in between. Didn’t take shower. Was fenced in for security. Breakfest was waffles or bread.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Lyric

Liked: Staff & service, room comfort
Awesome
The manager was friendly and very kind. I lost my wallet and he was very sweet and checked the cameras to help me find it. He answered all of my questions and let me leave my car overnight. Definitely will be back!
Stayed 1 night in Nov 2024

2/10 Terrible

Cray

Stayed 1 night in Oct 2024

2/10 Terrible

Stephanie

Stayed 1 night in Nov 2024

8/10 Good

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, friendly, efficient. Rooms were clean. Needed some touch ups on paint and a few things, but clean. Gated parking was nice. Always felt safe, even going out by myself at night.
Stayed 2 nights in Oct 2024

2/10 Terrible

VOLKAN, HATTIESBURG

Stayed 1 night in Nov 2024

2/10 Terrible

Carol

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Cockroach in room
Stayed 1 night in Nov 2024

2/10 Terrible

Natalie

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We had 2 rooms on the 3rd floor receptionist put in with no hot water at all !!!!!!!! 3rd room the toilet ran for 3days but it had hot water PLACE SMELLED LIKE MOLD AND MOLDED WATER EVERYWHERE BUT THE LOBBY!!! Outta 10 I give this place a 1
Stayed 3 nights in Nov 2024