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Trident Inn & Suites, New Orleans

2.5 star property

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Photo gallery for Trident Inn & Suites, New Orleans

Reception
Desk, free WiFi, bed sheets, wheelchair access
Exterior
Lobby sitting area
Seasonal outdoor pool, open noon to 8:00 PM, sun loungers

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Bourbon Street
    ‪16 min drive‬
  • Canal Street
    ‪17 min drive‬
  • Caesars New Orleans Casino
    ‪17 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Trident Inn & Suites, New Orleans

Hotel in New Orleans East Area
A seasonal outdoor pool, a business center, and a meeting room are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Trident Inn & Suites, New Orleans is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May 10 to August 31
Pool access available from noon to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

6.6
Rating 10 - Excellent. 309 out of 1000 reviews
Rating 8 - Good. 196 out of 1000 reviews
Rating 6 - Okay. 152 out of 1000 reviews
Rating 4 - Poor. 120 out of 1000 reviews
Rating 2 - Terrible. 223 out of 1000 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great place to stay, although it is undergoing remodeling, but it is all kept under control, staff was great & friendly; great prices in exchange for a few less than perfect amenities here and there. Overall it was great, and will definitely come back, hopefully it will be more complete next time....thank you
Stayed 4 nights in Feb 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good becides the remote wasnt working.
Stayed 3 nights in Feb 2025

2/10 Terrible

Tenesha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay here was absolutely horrible. My room didn't have any hot water. I reported the issue to the front desk twice but that wasn't any help.
Stayed 2 nights in Feb 2025

6/10 Okay

Julio, San Bernardino

Liked: Staff & service
Disliked: Property conditions & facilities
Shower didn't drain, had to stand in 8 inches of water. Heater temperature was way off. Elevator was semi broken. Door window in eating area was broken leaving the room exposed to 10 degree weather. Front desk personnel were nice.
Stayed 2 nights in Feb 2025

2/10 Terrible

Lakita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Tekisha

Disliked: Staff & service, property conditions & facilities
I’m good
Stayed 1 night in Feb 2025

8/10 Good

Pontus

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay

Exactly what I needed for a layover in Nola
Stayed 1 night in Feb 2025

6/10 Okay

Tajah

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Larosa

Liked: Cleanliness, staff & service, property conditions & facilities
Love the stay
Stayed 1 night in Jan 2025

10/10 Excellent

Nelson

Liked: Cleanliness
Stayed 2 nights in Feb 2025

8/10 Good

Denice

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonably priced. Easy on and off I-10. Older hotel with some issues. Seems to have been updated fairly recently. Would recommend stepping up breakfast options. Overall pretty happy with our stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

When back in town we’ll be back.

Check-in went well and stay was fine. Donya checked us in and was very pleasant. Everything in room worked fine also.
Stayed 1 night in Feb 2025

10/10 Excellent

Shantara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Joseph, Dublin

Stayed 1 night in Feb 2025

10/10 Excellent

Mirenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trident was VERY Clean, Housekeeping cleaned my room everyday (wasn't expected-post COVID). Neighborhood was Safe. Super Bowl weekend price was FANTASTIC last minute. Staff was Friendly!!
Stayed 2 nights in Feb 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really nice and convenient to highway, stores and food options.
Stayed 1 night in Feb 2025

8/10 Good

Laura

Business traveler
Liked: Staff & service
Perfect for a quick weekend trip. The location was about 20 minutes from downtown. Our room was nice and quiet, very peaceful. This is a decent place to book if you have a lot of plans and just need a place to sleep between activities. Nothing super fancy, but we weren’t looking for fancy. It was perfect for our needs.
Stayed 2 nights in Feb 2025

6/10 Okay

Dishonda

Traveled with family
Disliked: Amenities, property conditions & facilities
With some renovations, this could be a much nicer place worth the money they charge to stay.
Stayed 2 nights in Feb 2025

2/10 Terrible

Nicole

Stayed 3 nights in Feb 2025

8/10 Good

Karen, Douglasville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quit. I like it was gated. It do need to be updated. It was very clean
Stayed 2 nights in Feb 2025

2/10 Terrible

adriano

Disliked: Property conditions & facilities
Extremely dirty and unsanitary. My room smelled terrible. Tv and hairdryer didn’t work. Hallway carpets are all stained. Some rooms have their numbers missing and replaced with writing on the wall via sharpies. The shower barely worked as I had to pry open the knob just to get a bit of water to trickle out and lost hot water within 5 minutes. The bathtub itself looked extremely used up, dirty and generally unsanitary. I stayed here for the Super Bowl since everything in town was over 4000$/night. I was ould never stay here again-not even for a rate of 20$/night.AVOUD!!
Stayed 2 nights in Feb 2025

10/10 Excellent

DUREL

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Renie, Albany

Traveled with partner
Liked: Cleanliness, staff & service
We stayed one night pre cruise. The owner checked us in and was very friendly. He said he just purchased the hotel and is renovating. Hotel needs some update but room was clean and was ok for one night.
Stayed 1 night in Feb 2025

2/10 Terrible

Mark

Stayed 1 night in Feb 2025