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Sonesta ES Suites New Orleans Convention Center

3.5 star property

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Photo gallery for Sonesta ES Suites New Orleans Convention Center

Terrace/patio
Point of interest
Exterior
Terrace/patio
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available

Explore the area

Map
345 St Joseph St., New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪5 min walk‬
  • National World War II Museum
    ‪5 min walk‬
  • Canal Street
    ‪11 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, Multiple Beds (One Bedroom)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Sonesta ES Suites New Orleans Downtown

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, (1429)
$85 nightly
The price was $100
The price is $85 total
includes taxes & fees
Sonesta ES Suites New Orleans Downtown

About this property

Sonesta ES Suites New Orleans Convention Center

3.5-star hotel in Arts/Warehouse District
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and conference space are onsite. Weekly housekeeping is available.
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sonesta ES Suites New Orleans Convention Center features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 700 square feet (65 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Sonesta ES Suites New Orleans Convention Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (41 inch wide door)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1470 out of 2570 reviews
Rating 8 - Good. 619 out of 2570 reviews
Rating 6 - Okay. 262 out of 2570 reviews
Rating 4 - Poor. 101 out of 2570 reviews
Rating 2 - Terrible. 118 out of 2570 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Isiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, nice amenities.
Stayed 3 nights in Apr 2025

4/10 Poor

Regina

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
First of all, the staff was nice and accommodating. That is the best thing I can say about this hotel. The room appeared to be clean until you look closely. The carpet gave the room a stale odor. It looked like it needed a deep cleaning. The furnishings were modern but the bed and duvet covers needed to be replaced immediately. Maid service is only once a week. So for my 5days I had to pickup towels at the desk.
Stayed 5 nights in Apr 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort

Value for money

Good value for money. Site and rooms very clean but the rooms are a little tired and the one we had had no natural light. The breakfast was spot on. I do recommend taking your mug from room in the morning as drinks are served in paper cups. Also cutlery from the room would help the environment as you will not use the plastic provided
Stayed 3 nights in Apr 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sonali

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was crisp clean and maintained. staff was supportive and rally nice.
Stayed 3 nights in Apr 2025

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Within walking distance to just about everything. We enjoyed our room, it was clean, and comfortable. An enjoyable space to relax after walking and partying all day. The patio area was also really nice. I couldn’t enjoy the popcorn due to it was self serve and to many hands including children had access to it. Didn’t take the risk.
Stayed 5 nights in Apr 2025

6/10 Okay

Vanessa

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

I would not stay here again.

The room was very spacious with the bedroom separate. The Door to the bathroom was huge and had towel hangers top and mid door, the lower one kept hitting me as a walked in. It was annoying. The drain in the vanity did not work. The lever to make it go up or down was broken. The bed was uncomfortable and the pillows were awful. For the positive, it was the best breakfast I have ever had in a hotel. The people were friendly and the food was very good. I spoke with the manager and he was also very friendly. The rest of the staff were competent, but not very friendly, out going. The young man that valeted our vehicle smelled of cigarette or pot, which made our car smell. The valet guys were also not the friendliest. For what you pay for it, you would think they would be.
Stayed 2 nights in Apr 2025

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
The area is quiet, clean and staff are very accommodating , customer oriented. I highly recommend to all
Stayed 1 night in Apr 2025

10/10 Excellent

Marcelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Titus

Liked: Amenities
It was a great place to stay.
Stayed 3 nights in Apr 2025

8/10 Good

Virgil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Andrea

Stayed 1 night in Apr 2025

8/10 Good

Deanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the basketball hoop and outdoor courtyard with covered area and fire pit. The breakfast was only a couple clicks better than what you find at chains with hot options. Son appreciated the pancake machine and nutella packets. "Scrambled eggs" every day with tortilla and "taco toppings" with rotating meat option. Based on the hotel description, we were expecting a little more flare in the food options. Our room on Tchoupitoulas St was really noisy on Saturday night until 2-3am -- loud, bass-y cars stopping regularly at the intersection. Made for a rough start to our trip. Unfortunately, the St. Charles street car was not operating the week we were there. About a 13 minute walk to French Quarter, though. Very convenient to WWII museum. Rooms are cleaned only once a week, which is nice until you run out of soap, but the front desk was helpful, always.
Stayed 6 nights in Apr 2025

10/10 Excellent

Kalyn

Liked: Cleanliness, staff & service, property conditions & facilities
I loved how friendly and accomodating the staff were. The pool area and the atrium by the rooms were beautiful.
Stayed 2 nights in Apr 2025

8/10 Good

Peng Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant business stay.
Stayed 4 nights in Apr 2025

8/10 Good

Akash

Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Ok, but could have been better.

The check-in was quick and easy, front desk staff were nice, funny, and accommodating, and the location of the hotel was perfect. Unfortunately, the roll-out sofa hadn’t been cleaned since last used. When we pulled it out, there was an old vape and dirt on the bed. It was gross. The mattress needed to be sanitized and all covers needed to be changed.
Stayed 1 night in Apr 2025

10/10 Excellent

John Kevin

Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back! Loved the large room, walkable to Bourbon Street and great breakfast.
Stayed 1 night in Apr 2025

8/10 Good

Jaime

Stayed 5 nights in Apr 2025

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

It was a comfortable room that had everything I needed. Mattress was VERY firm which I liked but could be off putting for others. The fire pit was a must every night I was there. Breakfast was great. No complaints at all.
Stayed 5 nights in Apr 2025

4/10 Poor

Robert, Summerville

Disliked: Amenities
I got the worst room in the hotel, right on the sidewalk and street level. They should never give this room to anyone ever again. One week of getting woke up multiple times a night to drag racers going past the hotel, loud motorcycles , people standing outside the windows yelling, it was terrible. Will never stay there again.
Stayed 7 nights in Apr 2025

6/10 Okay

ST

Disliked: Cleanliness
Business Traveler. Cleanliness & Housekeeping needs improvement.
Stayed 11 nights in Apr 2025

8/10 Good

Nery

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just two blocks from the Convention Center. Safe and walkable.
Stayed 6 nights in Apr 2025