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Sonesta ES Suites New Orleans Convention Center

3.5 star property

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Photo gallery for Sonesta ES Suites New Orleans Convention Center

Terrace/patio
Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, desk
Lobby
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available

Explore the area

Map
345 St Joseph St., New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Caesars New Orleans Casino
    ‪10 min walk‬
  • Canal Street
    ‪11 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

Fridge, microwave, stovetop, dishwasher

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, Multiple Beds (One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Fridge, microwave, stovetop, dishwasher

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Sonesta ES Suites New Orleans Downtown

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, (1357)
$350 nightly
The price is $350 total
includes taxes & fees
Sonesta ES Suites New Orleans Downtown

About this property

Sonesta ES Suites New Orleans Convention Center

3.5-star hotel in Arts/Warehouse District
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and conference space are onsite. Weekly housekeeping is available.
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sonesta ES Suites New Orleans Convention Center features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 700 square feet (65 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Sonesta ES Suites New Orleans Convention Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (41 inch wide door)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1424 out of 2490 reviews
Rating 8 - Good. 600 out of 2490 reviews
Rating 6 - Okay. 252 out of 2490 reviews
Rating 4 - Poor. 101 out of 2490 reviews
Rating 2 - Terrible. 113 out of 2490 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

I truly enjoy your hotel, amenities and all!
Stayed 1 night in Mar 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Edward

Stayed 4 nights in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Annie

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Far enough away from the activity to be quiet, but close enough to walk to several times a day!
Stayed 5 nights in Mar 2025

2/10 Terrible

MIA

Traveled with family and small children
Disliked: Amenities
I booked this hotel and within the same hour. I canceled because one of my children became ILL, they only refunded me for one night and charged me for the 1st night. Very upsetting to know they woildnt work with me when things as such happens..
Stayed 2 nights in Mar 2025

8/10 Good

Karim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much can beat the space of the “superior multi bed” room. 2 bedrooms/1.5 baths kitchen & living-room. Not a 5 star review because we were asked to leave the room 1hr after we got there so they can spray the carpets and service the AC. Room smelled damp after that. Then there was the power washing right outside the room, which went on for quite a bit of time. Overall, the $ value for the space and breakfast included does make this a good stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Pool, bkft and workout room.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Terry

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Check in at 10:00pm was a nightmare. Front desk attendant sent us to the wrong room. Then sent us to a second room but didn’t advise us that the room was in another wing of the hotel. Only after we told her that we could not find the 2nd room did she tell us that the room was in a different building. So after 2 trips to the front desk, we arrived to our room only to find filthy bedsheets. Hotel could not accommodate our request for a different room because they were at capacity. Hotel could not grant our request to have housekeeping change the sheets because housekeeping was closed. We had to change the sheets ourselves. Front desk attendants for the morning shift were able to change our room. No one told us that housekeeping services were upon request until we inquired 2 days later about housekeeping. Housekeeping did not replenish soap or toilet tissue unless you requested
Stayed 5 nights in Mar 2025

4/10 Poor

RC

Stayed 2 nights in Mar 2025

10/10 Excellent

Jelisa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a family trip
Stayed 1 night in Mar 2025

8/10 Good

franklin

Stayed 2 nights in Mar 2025

6/10 Okay

Michelle

Liked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Colleen, Baton Rouge

Stayed 1 night in Mar 2025

10/10 Excellent

Mia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

10/10 Excellent

Jerri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice size suite, very clean. Within walking distance to many popular areas. The breakfast that was included was one of the best I’ve had.
Stayed 1 night in Mar 2025

8/10 Good

Laura Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2025

6/10 Okay

Valerie

Stayed 1 night in Mar 2025

10/10 Excellent

lacrystal

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Nicole

Stayed 3 nights in Mar 2025