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Sonesta ES Suites New Orleans Convention Center

3.5 star property

Choose dates to view prices

Photo gallery for Sonesta ES Suites New Orleans Convention Center

Terrace/patio
Exterior
Lobby
Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens) | Private kitchen | Fridge, microwave, stovetop, dishwasher
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available

Explore the area

Map
345 St Joseph St., New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪5 min walk‬
  • National World War II Museum
    ‪6 min walk‬
  • Canal Street
    ‪14 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 462.6 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (One Bedroom)

Suite, Multiple Beds (One Bedroom) | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (One Bedroom)

  • 498.2 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • 320.2 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • 320.2 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

  • 320.2 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens) | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

  • 889.6 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

  • 462.6 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 320.2 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Sonesta ES Suites New Orleans Convention Center

3.5-star hotel in Arts/Warehouse District
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and conference space are onsite. Weekly housekeeping is available.
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sonesta ES Suites New Orleans Convention Center features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 700 square feet (65 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Sonesta ES Suites New Orleans Convention Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (41 inch wide door)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1309 out of 2275 reviews
Rating 8 - Good. 543 out of 2275 reviews
Rating 6 - Okay. 224 out of 2275 reviews
Rating 4 - Poor. 91 out of 2275 reviews
Rating 2 - Terrible. 108 out of 2275 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yetunde

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Dec 2024

6/10 Okay

Melissa

Liked: Cleanliness
Area was good, the room was clean but smelled like mildew. Nice breakfast. Parking lot nearby for $14/night. The price was fair for what we got.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robin Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay
Stayed 3 nights in Dec 2024

8/10 Good

Menyan

Traveled with family
Satisfied
Stayed 3 nights in Dec 2024

8/10 Good

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

McKinley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good I will definitely be back again.....
Stayed 2 nights in Dec 2024

8/10 Good

Mary Beth

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The space in the unit was great for our family of 5. The courtyard area was nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wyniki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Conner

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was a great experience. No problems at all. My only complaint is the beds are kind of hard but some people may prefer that. 8/10 recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Hector M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderdul at this location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wyniki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Dec 2024

8/10 Good

Eliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place itself was in a good place for a short trip. The breaksfast was amazing and save us some money
Stayed 3 nights in Dec 2024

10/10 Excellent

Suzanne A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was suited our needs very well. The assistant manager, Cody McLain, was so accommodating. Would come back again!
Stayed 1 night in Dec 2024

10/10 Excellent

Chad

Stayed 1 night in Dec 2024

6/10 Okay

Jason, Baton Rouge

Traveled with family
Liked: Staff & service, amenities
We had a two bedroom suite which was quite big for the price, and the amenities such as breakfast and the basketball court were very nice. However, we had issues in our room such as non-working tv remotes, a fan that didn’t work properly, and a faint smell of smoke in the bathroom.
Stayed 2 nights in Dec 2024

10/10 Excellent

Raven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice rooms clean and spacious and it’s walking distance from everything very pleased and excited to visit and stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

simone

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk people to the convenience of the location. Will definitely make this my stay EVERYTIME
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary Ellen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sonesta Yesta
Very spacious room! Quaint courtyard area. Staff was friendly!
Stayed 4 nights in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
I did not like the fact I was charged $100 deposit for the stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Wendell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everybody was wonderful at this hotel. Everyone from the check-in staff to the security. Can’t wait to come back.
Stayed 3 nights in Nov 2024

8/10 Good

Shirley, New York

Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Jerome

Stayed 2 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Kiauna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing option in the Museum District and we could walk to everything for a portion of the price of being directly on Canal Street. The breakfast was good, I would say great but they didn't have grits, LOL! Seriously though, it was great as far as the inside staff and the building, our suite was upgraded due to a bad sofa bed and the upgrade was AWESOME!!!!! My only complaint is the valet service. The staff for valet were very unprofessional and it was clearly understaffed. One of them was rude and I feel that it was an easy fix (hire more valets if possible or put more on the schedule since weekends are busy). For the price we paid for our vehicle to be parked in the $20 parking lot that we could've just parked ourselves, I was disturbed for the young man to vent outloud and say, "so yall expect me to park all these cars?" Absolutely! It's the job you applied for and I'm sorry but when I arrive to school every day I'm expected to teach all 150 kids that will come into my classroom on a daily basis. So yeah, it's a great hotel and the receptionists and management are awesome especially the breakfast staff... Hopefully, the valets get upgraded or training or something.
Stayed 3 nights in Dec 2024

10/10 Excellent

Devyn

Liked: Cleanliness, staff & service
Great place to stay
Stayed 3 nights in Dec 2024