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Sonesta ES Suites New Orleans Convention Center

3.5 star property

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Photo gallery for Sonesta ES Suites New Orleans Convention Center

Terrace/patio
Terrace/patio
Point of interest
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pool
  • Gym
  • Pet friendly
$99
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
345 St Joseph St., New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Caesars New Orleans Casino
    ‪10 min walk‬
  • Canal Street
    ‪11 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, Multiple Beds (One Bedroom)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Sonesta ES Suites New Orleans Downtown

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, 1,545 reviews
Sonesta ES Suites New Orleans Downtown

About this property

Sonesta ES Suites New Orleans Convention Center

3.5-star hotel in Arts/Warehouse District
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and conference space are onsite. Weekly housekeeping is available.
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sonesta ES Suites New Orleans Convention Center features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 700 square feet (65 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Sonesta ES Suites New Orleans Convention Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (41 inch wide door)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1514 out of 2650 reviews
Rating 8 - Good. 629 out of 2650 reviews
Rating 6 - Okay. 275 out of 2650 reviews
Rating 4 - Poor. 106 out of 2650 reviews
Rating 2 - Terrible. 126 out of 2650 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service and clean bright room!
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in May 2025

8/10 Good

Lauren

Stayed 1 night in Feb 2025

8/10 Good

JOSEPH, East Elmhurst

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. The building itself looks like an old factory converted to a hotel. Also, the parking in the area is too expensive.
Stayed 2 nights in May 2025

8/10 Good

Karen, Farmington

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you're needing a great stay with children, they have a large outdoor court area with pool, tennis court and basketball. Lots of places to lounge outside. The breakfast each morning was wonderful! The only negative for us was the whole hotel area, plus our room, smelled of marijuana.
Stayed 3 nights in May 2025

10/10 Excellent

Fraser

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Think we were upgraded to a larger room very impressed wasn’t expecting cooler microwave etc all the washing up kit as well, dishwasher tabs would definitely stay again
Stayed 1 night in May 2025

10/10 Excellent

Mary, Bloomington

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Shavonna

Stayed 2 nights in May 2025

10/10 Excellent

Billy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budget hotel!!
Stayed 3 nights in May 2025

2/10 Terrible

Dekisha

Stayed 2 nights in May 2025

6/10 Okay

MICHAEL

Traveled with family
Disliked: Property conditions & facilities
Friendly, listening could be improved, Facility needs a sharp facelift
Stayed 4 nights in May 2025

2/10 Terrible

Teaera

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

I was disappointed, upset and very unsatisfied

My Stay was absolutely horrible unfortunately I had to check out early because there was non-guest at the pool area smoking weed, loud music and about to fight several different times. I reported it to the manager on duty and he still didn’t solve the problem or called the police to assist with the problem.
Stayed 2 nights in May 2025

4/10 Poor

Larry

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The shower drain was clogged and not cleaned out. It was filled with hair and dirt and I had to remove cover clean it out myself.
Stayed 1 night in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

6/10 Okay

Susan Gail

Traveled with group, Business traveler
Lots of room in the 2 bedroom apt and it was so nice to have fridge and ice maker. Hard to get towels each morning and they need to supply more garbage bags. Loved the outdoor space and staff were lovely
Stayed 5 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Jaclyn

Stayed 3 nights in May 2025

6/10 Okay

Venieka

Stayed 4 nights in May 2025

10/10 Excellent

Melody

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and the room was awesome. My kid loved the pool
Stayed 2 nights in May 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2025

10/10 Excellent

Jamie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. It was a perfect location to get to the convention center. We had a delicious breakfast daily with many options. The staff that served breakfast and the maintenance staff were so helpful and friendly. Rooms stayed cool and were set up well. Everything seemed very clean except the window ledge which really wasn’t a huge deal.
Stayed 5 nights in May 2025

10/10 Excellent

Brittany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2025

2/10 Terrible

Shamika

Stayed 2 nights in Apr 2025

10/10 Excellent

Rainesha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location and loved the spaciousness of our room. The breakfast is also very good
Stayed 2 nights in May 2025