Sonesta ES Suites New Orleans Convention Center

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta ES Suites New Orleans Convention Center

Terrace/patio
Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens) | Private kitchen | Fridge, microwave, stovetop, dishwasher
Lobby
Exterior
Outdoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Breakfast included
  • Pool
  • Gym
  • Pet friendly

Explore the area

Map
345 St Joseph St., New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    5 min walk
  • Magazine Street
    5 min walk
  • National World War II Museum
    6 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    20 min drive

Room options

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 462.6 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (One Bedroom)

  • 498.2 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • 320.2 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • 320.2 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

  • 320.2 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

  • 889.6 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

  • 462.6 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 320.2 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Sonesta ES Suites New Orleans Convention Center

3.5-star hotel in Arts/Warehouse District
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and conference space are onsite. Weekly housekeeping is available.
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sonesta ES Suites New Orleans Convention Center features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 700 square feet (65 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Sonesta ES Suites New Orleans Convention Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (41 inch wide door)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1226 out of 2140 reviews" "
Rating 8 - Good. 512 out of 2140 reviews" "
Rating 6 - Okay. 207 out of 2140 reviews" "
Rating 4 - Poor. 91 out of 2140 reviews" "
Rating 2 - Terrible. 104 out of 2140 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Korinne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay at this property and would visit again. Close to food and sites. The room had a few dings and dents on the furniture but the bed was very comfortable and the space was quite large.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tiffany

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

calvin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
this was my first time in New Orleans, I did enjoy my stay at the Sonesta, the staff were GREAT! very helpful always smiling and really made me feel welcome to there city. the room was clean and didnt look run down. I would only suggest doing some renovations to the entire hotel in the future. but the staff were really great. shout out to everyone working from September 19-22 2024!
Stayed 3 nights in Sep 2024

10/10 Excellent

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option when traveling to New Orleans
Stayed 4 nights in Sep 2024

10/10 Excellent

Jamaal

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to lots of local food options. 10 minutes away from casino and the outlets. Nice location
Stayed 4 nights in Sep 2024

10/10 Excellent

Lola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Polly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was comfortable and clean! Breakfast was good
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful apartment and breakfast! However, the bed was terribly hard and my back was killing me the 1st morning. So... we ended up putting the couch mattress on the bed. My back didn't hurt after that. The staff were AMAZINGLY friendly and I'd come back just because of that.
Stayed 4 nights in Sep 2024

8/10 Good

Richard, Marblehead

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Gregory, Shelbyville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in, the staff was friendly. The site are roomie and clean and the complimentary was good. Kudos to the valet staff Will and Donerll they were very helpful.
Stayed 3 nights in Sep 2024

8/10 Good

Robin

Traveled with partner
Liked: Cleanliness, staff & service
Great bang for the buck
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Arnelle

Liked: Cleanliness
Disliked: Staff & service
Initially i was very impressed. We got there and the lady booked us in a bit earlier and we were happy. The room is great. Then we noticed the bed is extremely small, I am not even sure it is a full bed. We decided to let it go and enjoy our trip. Saturday after a very long day, we came to our room trying to rest and suddenly all we hear are drills and banging and horrible loud noise. I left it for about an hour and became extremely aggitated, i went to the front desk and complained and all the lady said was "they are fixing doors, nothing we can do about it" there was no prior notice and we were right next to the maintenance. Then i told her about the small bed *on our booking it sayd Queen bed" and she said thats all the beds they have, next time i should book downtown if i want a king bed. Everything else was great, but this just put me off to the point that i wont recommend the place or come back
Stayed 4 nights in Sep 2024

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

4/10 Poor

Isabel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is nice but the place need help. The matress in the fofa bed was filty durty i ask for a cover it never arrived. The property have no parking only valle parking for $50 per night. No one tell you the u can park for $10 next door and free at night in the street. The breakfast is a joke. Over all i would never stay there again. Avoid at all cost
Stayed 5 nights in Sep 2024

8/10 Good

Elsie Ann

Liked: Cleanliness, staff & service, amenities
I enjoyed my stay. Room was spacious. Very comfortable bed. The AC was incredibly cold, a little loud but ok. The full size fridge was appreciated. I would come back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Austin James

Stayed 1 night in Sep 2024

10/10 Excellent

Michael Gerard, North Andover

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice
Stayed 7 nights in Sep 2024

8/10 Good

Valencia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Edward

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk lady was extremely rude.
Stayed 1 night in Sep 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge and the price was great! It was also close to the Quarter. The staff were friendly.
Stayed 1 night in Sep 2024