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Residence Inn by Marriott New Orleans Metairie

3.0 star property

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Photo gallery for Residence Inn by Marriott New Orleans Metairie

Exterior
Terrace/patio
Fridge, microwave, stovetop, coffee/tea maker
Outdoor pool, pool umbrellas, sun loungers
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk
$145
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
3 Galleria Blvd, Metairie, LA, 70001
  • Place, Metairie Business District
    ‪1 min walk‬
  • Place, Crescent City Surgical Centre
    ‪2 min walk‬
  • Place, Lakeside Shopping Center
    ‪20 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, stovetop, coffee/tea maker

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 516 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom (Hearing Accessible)

  • 534 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 775 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Combined shower/tub, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Combined shower/tub, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Bedrooms (Hearing Accessible)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Roll-in Shower)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Bedrooms (Mobility Accessible, Roll-in Shower)

  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Combined shower/tub, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, stovetop, coffee/tea maker

Studio, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(10 reviews)
  • 517 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(10 reviews)
  • 780 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 516 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott New Orleans Metairie

3-star hotel in Old Metairie
Along with an outdoor pool, this smoke-free hotel has a fitness center and an outdoor tennis court. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. Housekeeping is available on request.
Residence Inn by Marriott New Orleans Metairie offers 120 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request. Renovation of all guestrooms was completed in October 2025.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Residence Inn by Marriott New Orleans Metairie provides an outdoor tennis court and a fitness center. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Residence Inn by Marriott New Orleans Metairie is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Basketball
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Shopping
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • In a regional park
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1997
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated guestrooms - October 2025
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Metairie Residence Inn
Residence Inn Metairie
Residence Inn Metairie New Orleans
Residence Inn New Orleans Metairie Aparthotel
Residence Inn New Orleans Aparthotel
Residence Inn New Orleans Aparthotel Metairie
Residence Inn Marriott New Orleans Metairie Aparthotel
Residence Inn New Orleans Metairie Hotel Metairie
Residence Inn Marriott New Orleans Metairie
Residence Inn Marriott New Orleans Aparthotel
Residence Inn New Orleans Metairie
Resince riott Orleans
By Marriott Orleans Metairie
Residence Inn by Marriott New Orleans Metairie Hotel
Residence Inn by Marriott New Orleans Metairie Metairie
Residence Inn by Marriott New Orleans Metairie Hotel Metairie

Residence Inn by Marriott New Orleans Metairie Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 415 out of 681 reviews
Rating 8 - Good. 183 out of 681 reviews
Rating 6 - Okay. 43 out of 681 reviews
Rating 4 - Poor. 14 out of 681 reviews
Rating 2 - Terrible. 26 out of 681 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality place to stay and vacation

Clean suite, family friendly and pet friendly also. Near many gas stations, shopping centers and eating places. Very safe part of town. Hotel is also being renovated in some parts which will make future stays more enjoyable. Would highly recommend for the rate and quality.
Spacious kitchenette area
Large living room area
Stayed 2 nights in Aug 2025

6/10 Okay

Karyn

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The property is old & under construction. Once it’s updated it will probably be better
Stayed 2 nights in Jul 2025

4/10 Poor

Delise, Brooklyn

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The outdoor pool was dirty. It seems like the hotel was being renovated, and the staff wasn’t very friendly. And the breakfast choices were terrible.
Stayed 1 night in Jul 2025

10/10 Excellent

Phillip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jasmine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was super clean. Awesome customer service from every employee you come across
Stayed 1 night in Jun 2025

10/10 Excellent

doretha

Traveled with group
Liked: Cleanliness, staff & service, room comfort
The staff was very friendly, the room was nice and clean. The only issue was the sofa bed was broken!
Stayed 1 night in Jun 2025

10/10 Excellent

Verlanda

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Check-in was easy, the staff were friendly and responsive. The rooms were clean. Perfect location. Near restaurants, entertainment, mall, and a quick drive to Bourbon St.
Stayed 2 nights in May 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good. The staff was very cordial and helpful. The property is old, but reasonably well kept.
Stayed 1 night in Jun 2025

10/10 Excellent

Benjamin

Stayed 3 nights in May 2025

10/10 Excellent

LENA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in May 2025

10/10 Excellent

Letitia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

Antanette

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed here for spring break in the two bedroom suite. It was comfortable and clean but the smell in the room was something we couldn’t get used to so we purchased a plug in. The breakfast was good they changed the protein every morning which was nice but everything else pretty much remain the same. The grounds were well kept pool was nice although the water at the time was cold, basketball court and the little area where you could grill was comfortable to just sit outside and enjoy the breeze. The drive to everywhere we wanted to go except the swap tour was less than 15-20 mins away which was great. It’s only 15 mins away from the French quarter, 5 mins from Mr Ed’s, 10 mins to the mall. Just all and all great place to stay with the family especially small children.
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

brandy

Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Stayed 1 night in Apr 2025

6/10 Okay

S, bellaire

Traveled with family
Front desk lady was polite enough ! No washing soap in kitchen . Only dishwasher soap so if u drink a cup pf coffee or use a plate your only option is to run the dishwasher to wash it . Also at 9.15 a lady loudly bangs on our door like theres a fire . We were jolted out of our beds as we arrived super late the night before . Kindly train your staff to not enter or knock like there's a fire prior to check out at 11 AM . Was a rude awakening.
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Liked: Amenities
We enjoyed our stay. Room was clean and well appointed. We thought the breakfast was good. It is located behind a surgery center and we had very little traffic. The outside pool area is nice, they supplied the towels and the grandkids liked it. My only complaint was that the bed in room 106 is on the same wall as the exit and it is a very heavy door. Luckily, there was not much late/early traffic, we we endured.
Stayed 2 nights in Mar 2025

10/10 Excellent

MARK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice staff, very comfortable and clean
Stayed 4 nights in Mar 2025

10/10 Excellent

Carla

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen lugar para alojarse!

Excelente servicio y atención al público excepcional. Todo súper limpio dentro de las habitaciones ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Jan 2025

6/10 Okay

Carmen

Stayed 1 night in Dec 2024

4/10 Poor

analise, miami

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was excellent and helpful. Unfortunately the rooms needed updating and had a dirty smell.
Stayed 3 nights in Dec 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , safe Very good breakfast .
Stayed 2 nights in Dec 2024

8/10 Good

Paul

Liked: Property conditions & facilities
Very soothing had brought the wife there for her bday dinner. Everything was smooth even had a musician come play for her. Surprised there was no complaints
Stayed 1 night in Dec 2024

8/10 Good

Alisha

Traveled with family
Liked: Staff & service, property conditions & facilities
I will stay again
Stayed 3 nights in Dec 2024