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The Royal Sonesta New Orleans

4.5 star property

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Photo gallery for The Royal Sonesta New Orleans

Street view
2 bars/lounges, poolside bar
Lobby
Outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas, sun loungers
Courtyard

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

Map
300 Bourbon St, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Jackson Square
    ‪8 min walk‬
  • Caesars Superdome
    ‪16 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds, Bathtub (Patio)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Bathtub (Patio)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Queen Beds, Bathtub

Hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Hearing Accessible, Balcony (Interior, Furnished)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Hearing Accessible, Balcony (Interior, Furnished)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (RClub)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed (RClub)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Corner (Executive Level)

Suite, 1 King Bed, Balcony, Corner (Executive Level) | Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Balcony, Corner (Executive Level)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pool Patio Split Level)

Room amenity

Suite, 1 King Bed (Pool Patio Split Level)

  • 408 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Back Patio Split Level)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (Back Patio Split Level)

  • 528 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Bathtub (Patio)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Mobility Accessible, Bathtub (Patio)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony ( Side Street, Furnished)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Balcony ( Side Street, Furnished)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Double Beds, Roll-in Shower (Mobility)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Executive Room, 2 Double Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Side Street, Furnished)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Side Street, Furnished)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Interior)

Suite, 2 Bedrooms (Interior) | Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms (Interior)

  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Semi-Private Balcony (Interior)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Semi-Private Balcony (Interior)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Mobility, Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed (Mobility, Roll-In Shower)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Furnished Balcony (Bourbon Balcony)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Furnished Balcony (Bourbon Balcony)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility, Interior Furnished Balcony)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility, Interior Furnished Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Furnished Balcony (Side Street Balcony)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Furnished Balcony (Side Street Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Interior Furnished Balcony)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Hearing, Interior Furnished Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Furnished Balcony (Interior)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Furnished Balcony (Interior)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Furnished Balcony (Interior)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Furnished Balcony (Interior)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing, Interior Furnished Balcony)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing, Interior Furnished Balcony)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Executive Level)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds (Executive Level)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Executive Level)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed (Executive Level)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Executive Level, Hearing)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Executive Level, Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Executive Level, Mobility)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Executive Level, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony (Bourbon Furnished)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Balcony (Bourbon Furnished)

  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Balcony (Bourbon Furnished)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony (Bourbon Furnished)

  • City view
  • Sleeps 3
  • 1 Double Sofa Bed

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Bourbon Orleans Hotel

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (3770)
The price is $184
per night
$239 total
includes taxes & fees
May 23 - May 24
Bourbon Orleans Hotel

About this property

The Royal Sonesta New Orleans

4.5-star hotel in French Quarter
2 restaurants, an outdoor pool, and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
The Royal Sonesta New Orleans offers 483 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Royal Sonesta New Orleans features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4.5-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 20000 square feet (1858 square meters) include conference space. This luxury hotel also offers a nightclub, a terrace, and multilingual staff. Onsite parking is available (surcharge).

The Royal Sonesta New Orleans is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Desire Oyster Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Restaurant R’evolution - This restaurant specializes in Cajun/Creole cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Le Booze - This bar serves light fare only. Happy hour is offered. Open select days.
PJ's Coffee Cafe - Onsite coffee shop. Open daily.
The Jazz Playhouse - Onsite bistro. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 16 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Desire Oyster Bar
  • Le Booze
  • PJ's Coffee Cafe
  • Restaurant R’evolution
  • The Jazz Playhouse

Things to do

  • 24-hour gym
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (48 inches high)
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1969
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 46.48 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee (between 13 February and 17 February): USD 35 per accommodation, per night
  • Resort fee: USD 29.05 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room coffee
  • Partner property access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 to 20 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 46.48 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Royal Sonesta
Royal Sonesta Hotel
Royal Sonesta Hotel New Orleans
Royal Sonesta New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta Hotel New Orleans
Sonesta New Orleans
Royal Sonesta New Orleans Hotel
Royal Sonesta New Orleans
The Royal Sonesta New Orleans Hotel
The Royal Sonesta New Orleans New Orleans
The Royal Sonesta New Orleans Hotel New Orleans

The Royal Sonesta New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1699 out of 2723 reviews
Rating 8 - Good. 540 out of 2723 reviews
Rating 6 - Okay. 254 out of 2723 reviews
Rating 4 - Poor. 110 out of 2723 reviews
Rating 2 - Terrible. 120 out of 2723 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Janel, Willoughby

Liked: Cleanliness, property conditions & facilities
Enjoyed my stay. Housekeeping was a lil lapse to be charging fees on $100 . Unfortunately my biggest issue was being there at this particular time with Super Bowl & recent terror attack bringing in the National Guards It made for a frustrating time to be a first time tourist
Stayed 4 nights in Feb 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on bourbon street. Revolution has amazing food!
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personable and professional.
Stayed 7 nights in Jan 2025

6/10 Okay

Adrienne

Traveled with group
Liked: Property conditions & facilities
The biggest issue was our room was barely cleaned and we were there for 11 days due to bad weather. Our sheets never got changed, our floor in the bathroom was never swept. One day the trash bag was left on the desk and cleaning rag was left on the door knob. Very disappointing.
Stayed 1 night in Jan 2025

10/10 Excellent

Billy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony room right on Bourbon street.
Stayed 3 nights in Jan 2025

10/10 Excellent

robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just lovely friendly and safe considering area. Noisy but not sonestas fault. All goid
Stayed 3 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay but unfortunately the housekeeping was subpar. They never vacuumed the floors including the bathroom and I even questioned if they changed the bedding or simply tucked the sheets in. This was a ten day stay.Otherwise the staff was friendly and helpful at the front desk,the doormen and the hotel restaurant and bar.
Stayed 1 night in Jan 2025

6/10 Okay

Shehla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

credit not processed

when we first checked in,we were told that each of us will get 15$ per day towards food and beverage. So when we went to the restaurant associated with the hotel,they had no idea what we were talking about. So none of us got our 45$ credit which was very disappopinting
Stayed 3 nights in Jan 2025

8/10 Good

Sidney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made our experience. From the time we stepped out of the cab upon arrival by Caleb until our departure we were treayed like family. Cant wait to come back "home" again in near future.
Stayed 3 nights in Jan 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Property great. Just area around it is noisy and dirty
Stayed 2 nights in Jan 2025

10/10 Excellent

Toni

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Gina Marie

Traveled with group
Liked: Staff & service, amenities
The lobby was beautiful, but our room was disappointing. Door to the balcony was falling off the hinges, the carpet was dirty & bathroom was very small. With that said, this is a very old hotel in which some might enjoy the history & originality of the rooms. I will say that the staff were all fantastic & our dinner at Restaurant Revolution was incredible! One of the best meals I’ve ever eaten!
Stayed 4 nights in Jan 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Johnnie

Stayed 1 night in Jan 2025

10/10 Excellent

James

Business traveler
Liked: Property conditions & facilities
True New Orleans Hospitality!! I have traveled there many times and this was my first at Royal Sonesta!! Could not have been better! You are my stop when I come back to the Big Easy!! Thank you JT
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very central location from which one can walk the French Quarter. My stay included the "blizzard of the century" and the staff, even those on duty for three straight days, were great.
Stayed 5 nights in Jan 2025

8/10 Good

Makenzie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who worked at the hotel were very pleasant and friendly. The rooms were very clean and the bed was comfortable. The inside of the lobby was so beautiful and the courtyard as well. Also tried one of the restaurants on site the Desire Oyster Bar and it was wonderful from the workers to the food provided best oysters and hurricane drink! Would definitely come back!
Stayed 2 nights in Jan 2025

2/10 Terrible

Zenobia

Would never stay there again nor would I recommend anyone to stay there. The staff lack customer service skills ESPECIALLY the front desk staff. Be prepared to be charged additional fees at the check in and upon checking out with no explanation other than “ you have to contact the finance department “ as per the manager. Still waiting for a response over a month later
Stayed 3 nights in Dec 2024

10/10 Excellent

Lynnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent everything was incredible from the staff to the food to the room
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Stayed 1 night in Jan 2025

6/10 Okay

Heather

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Shelly Kay, Seattle

Stayed 4 nights in Dec 2024

10/10 Excellent

Jason, Grand Junction

Stayed 4 nights in Jan 2025