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Sleep Inn & Suites Metairie

2.5 star property

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Photo gallery for Sleep Inn & Suites Metairie

Suite, Non Smoking (2 Queen beds with 2 Person Sofa bed) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Lobby
Lobby
Exterior
Cleanliness standards

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
4601 North I-10 Service Road, GPS: 4601 Utica St, Metairie, LA, 70006
  • Clearview Mall
    ‪3 min walk‬
  • Lakeside Shopping Center
    ‪3 min drive‬
  • Caesars Superdome
    ‪11 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking (2 Queen beds with 2 Person Sofa bed)

Suite, Non Smoking (2 Queen beds with 2 Person Sofa bed) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking (2 Queen beds with 2 Person Sofa bed)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sleep Inn & Suites Metairie

Metairie hotel walkable to Clearview Mall
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Sleep Inn & Suites Metairie offers 70 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Metairie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.

Sleep Inn & Suites Metairie is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to use GPS devices to locate the property must note that these devices are providing incorrect directions when the property's address, 4601 North I-10 Service Road, is used. Guests are advised instead to use 4601 Utica Street Metairie, La 70006.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 1.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Hotel Metairie
Sleep Inn Metairie
Sleep Inn Metairie Hotel
Sleep Inn & Suites Metairie Hotel
Sleep Inn & Suites Metairie Metairie
Sleep Inn & Suites Metairie Hotel Metairie

Sleep Inn & Suites Metairie Reviews

Reviews

6.8
Rating 10 - Excellent. 333 out of 1005 reviews
Rating 8 - Good. 219 out of 1005 reviews
Rating 6 - Okay. 137 out of 1005 reviews
Rating 4 - Poor. 144 out of 1005 reviews
Rating 2 - Terrible. 172 out of 1005 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Shadealia, Benton

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

4/10 Poor

Richard

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Both rooms had bugs. Very outdated. Tv screen had red and green vertical lines. Ceiling had what looked to be mold growing or maybe it was just dirty. No ventilation in bathroom-hinges were rusted out. No USB ports in room, only120 volts. Mini fridge leaks. People living in their cars on street outside property and adjacent to the overflow parking lot. Would not stay again. Front desk staff was nice enough as I kept having to have room keys reprogrammed numerous times. Oh and take the stairs. The elevator broke the first day and then again the next day. I took the stairs for the next three days.
Stayed 5 nights in Feb 2025

8/10 Good

Emiro

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
You can hear a lot of noise from other rooms and the shower curtain was in poor condition and all the water fell outside, the water in the sink remained stagnant.
Stayed 1 night in Feb 2025

4/10 Poor

Steve and Gail

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Lisa

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Brett, Georgetown

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
All of the table lamps in the room had rust on them. The door casing was loose. The carpet was damp and musty smelling. The entire facility looked "run down"
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffery

Stayed 3 nights in Feb 2025

8/10 Good

David

Stayed 2 nights in Feb 2025

8/10 Good

Tonya

Traveled with family
Liked: Cleanliness, staff & service
The hotel smelled like weed in the halls and like mildew in the room. The nreakfast was the worst I've had. Old, stale bagles, rock hard biscutes, and butter you couldn't melt with a blow torch. The staff was wonderful. The building... i wasn't impressed at all.
Stayed 1 night in Mar 2025

2/10 Terrible

Jennifer

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was run-down, smelled of weed, wasn’t well maintained at all. Rust in bathtub, sink didn’t drain, no fire detector in room, staff not friendly when key didn’t work. I would NOT stay here again. Location was convenient but that’s about the only positive I can state. I never write reviews so that should tell you something! Don’t stay here!
Stayed 3 nights in Feb 2025

10/10 Excellent

Antoinette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Kazi

Disliked: Amenities, property conditions & facilities
Bed sheet was dirty, towel was dirty and smaller size . Did not electricity at night - they need keep generator.
Stayed 1 night in Feb 2025

2/10 Terrible

Carla

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 1 night in Feb 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service
O
Stayed 1 night in Feb 2025

8/10 Good

LuAnn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very convenient to shopping stores and to eating establishments. Check in was easy and the staff were nice. Breakfast was very good and great variety! The rooms are a little dated but the bed was comfortable. Second day the tv wouldn’t work, needing to be reset but didn’t want to mess with it. Our floor did have the smell of someone smoking quite a bit but we were only there during evening hours so not sure if that was the norm for daytime. Parking is a little tight but I believe there is more parking across the street.
Stayed 2 nights in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Jackie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Waited over 15 minutes to check I. Because there was nobody at the reception area and large bags of garbage lying in the lobby. Staff shouting and laughing at each other but continued to ignore me. Eventually a lady came out and huffed and puffed and told me that she had been in the bathroom and I needed to wait and have grace. Zero customer care. Bathroom with a dirty bath and the wall rusting with leaking water. Bad smell of marijuana in the hallway. Very noisy , I was disappointed.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
The stay was great! They were nice, accommodating, and the breakfast was good. The only issue is the hotel is VERY dated.They seem to be working on this actively. They do have roaches tho.
Stayed 2 nights in Feb 2025

4/10 Poor

Christy

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the money. Easy access to interstate, food and entertainment. If you are looking for a comfortable, clean place this is it but you want all the fancy amenities then plan on paying a lot more money. I’d stay here again if I’m in the area.
Stayed 3 nights in Feb 2025

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not have enough towels to provide to the guess and the ones they did give was dirty/ stain and had holes in them. The front desk staff was nice that’s why I gave 2 stars. They need to purchase new towels or a new machine to wash their towels and the house keeping staff need to stop counting towels because no one wants stained up towels! They need to pull up the dirty carpet or shampoo it.They have to wash them to give you more towels, the vents don’t work in the bathroom and the locks on the door need to be repair, which is unsafe. Don’t stay here, I will never stay here again!!
Stayed 3 nights in Feb 2025

2/10 Terrible

Lexi

Disliked: Property conditions & facilities
As soon as I got In the room , I proceeded to the bathroom to take a shower where I was greeted and welcomed by a family of roaches.
Stayed 1 night in Feb 2025

2/10 Terrible

connie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Was not clean smell real bad room was damaged
Stayed 2 nights in Feb 2025

8/10 Good

Romone

Liked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Vincent

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stains in bed, smells like trash
Stayed 1 night in Feb 2025