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SpringHill Suites by Marriott New Orleans Warehouse Arts District

3.0 star property

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Photo gallery for SpringHill Suites by Marriott New Orleans Warehouse Arts District

Reception
Exterior
Junior Suite, 1 King Bed with Sofa bed | City view
Terrace/patio
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Parking available
  • Laundry

Explore the area

Map
301 Saint Joseph St, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪10 min walk‬
  • Canal Street
    ‪11 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, Multiple Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

9.0 out of 10
Wonderful
(89 reviews)
  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

  • 700 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | City view

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 800 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Transf Shwr)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Mobility/Hearing Access, Transf Shwr)

  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Bar (on property)

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(69 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Bedrooms

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Suite, 2 Bedrooms

7.0 out of 10
Good
(4 reviews)
  • 700 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Hearing Accessible)

7.4 out of 10
Good
(6 reviews)
  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

SpringHill Suites by Marriott New Orleans Warehouse Arts District

3-star hotel in Arts/Warehouse District
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, conference space, and dry cleaning are onsite. Housekeeping is available once per stay.
SpringHill Suites by Marriott New Orleans Warehouse Arts District offers 208 accommodations with video-game consoles and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
SpringHill Suites by Marriott New Orleans Warehouse Arts District features an outdoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

SpringHill Suites by Marriott New Orleans Warehouse Arts District is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 1.75

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 42 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Hotel New Orleans Downtown
SpringHill Suites Marriott New Orleans Downtown
SpringHill Suites Marriott New Orleans Downtown Hotel
SpringHill Suites New Orleans Downtown/Convention Center
SpringHill Suites by Marriott New Orleans DT/Convention Ctr

SpringHill Suites by Marriott New Orleans Warehouse Arts District Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 522 out of 1006 reviews
Rating 8 - Good. 253 out of 1006 reviews
Rating 6 - Okay. 113 out of 1006 reviews
Rating 4 - Poor. 67 out of 1006 reviews
Rating 2 - Terrible. 51 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Angelo

Traveled with family
Liked: Staff & service, property conditions & facilities

I night prior to cruise

Good location; lobby space good for family gathering. Continental breakfast good. General areas clean,didn’t know 3rd floor under construction. Bare baseboards, w ore carpet etc. family on 2nd floor had renovations complete. Front staff in evening friendly and helpful. Close to cruise terminal, $6-8 per person for cab. Excellent restaurants within walking distance, whole family enjoyed lunch at Butcher!
Stayed 1 night in Mar 2025

2/10 Terrible

Christine M

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was laying in bed and there was a cockroach on the ceiling above me. I called the front desk and all they could do is give me a new room 4 doors down. I asked to switch Marriott hotels and the front desk woman was so rude to me she said I could just leave but I would not get a refund. They were also doing construction on our floor, ripping up carpet , removing base boards and taking off wallpaper. The front desk woman was so rude, I have never been spoken to like the way she did. She told me to just leave. I would never stay at this hotel again, and everyone should be warned about how bad this hotel was. I stayed 4 days and they only cleaned our room once. We had garbage and dirty towels, it was awful. Not the standard I expected from a Marriott hotel. Don’t stay here.
Stayed 4 nights in Mar 2025

2/10 Terrible

Ujjawal

Traveled with family
Disliked: Cleanliness, staff & service, room comfort

Terrible

Did not get the 2 queen bed room that I booked for, instead a 1 king bed for family of 4. Thats what I got after 12 hours of drive. Terrible staff, they didn’t even apologise.
Stayed 1 night in Mar 2025

6/10 Okay

Katherine

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Should be a 2 star

I think the rating I saw when booking this stay was grossly incorrect. This hotel is under renovation, breakfast was hardly adequate to feed all guests. Floor in bathroom has streaks of blood left near wall.
Stayed 3 nights in Mar 2025

8/10 Good

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

We had a wonderful stay. The hotel is located a 15 minute walk from the heart of the French Quarter, there are 20+ local restaurants and bars within a 10-15 minute walk or just around the corner. A list of local restaurants is available at the desk during check in. About a 10 minute walk from the Street Car that runs up and down St Charles street. All the employees were very helpful and gave great suggestions on where to eat and shop.
Stayed 4 nights in Mar 2025

10/10 Excellent

Dimitri, Pensacola

Stayed 2 nights in Mar 2025

10/10 Excellent

precious dianne

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to the riverwalk and within walking distance to restaurants, shops without the expensive parking at the French Quarter
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Property had unfinished renovations but was still nice
Stayed 1 night in Mar 2025

6/10 Okay

Melanie

Stayed 2 nights in Mar 2025

10/10 Excellent

Erica

Stayed 2 nights in Mar 2025

4/10 Poor

James

Traveled with family
Disliked: Property conditions & facilities, room comfort
Our room was so hot and we asked to be brought a fan and no one came we won’t stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Easy stay
Stayed 1 night in Mar 2025

10/10 Excellent

Bernedette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best

It was awesome
Stayed 1 night in Mar 2025

10/10 Excellent

Tina

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Got fixed the next day

Was givin a queen bed in place of a king i booked ask if we were given the correct room was told it was a king. A/C was not working call front desk and was told they would let engineering know my kids fell asleep waiting so i didnt call back room got to 90 that night. Service sucked will never return.
Stayed 2 nights in Mar 2025

8/10 Good

Vikki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe, convenient to the WW2 museum. Definitely walkable to the Aquarium/French Quarter. The rooms were a good size. The pillows were not great, and there was not a lot of light inside the room. But it was very clean, felt very new, and quiet! Perfect for our two-day trip! The valets were super helpful and nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stefania

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, staff super nice. Hotel as described. Only thing is why valet parking is the only option? When it’s right there…. $42 for suv that’s a lot .
Stayed 1 night in Mar 2025

10/10 Excellent

ADRIANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!! They were in the middle of remodeling a few areas which unfortunately was our floor but besides that it was great!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Tank

Stayed 1 night in Mar 2025

8/10 Good

Andrea

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to city center, walking distance to parades and french quarter. friendly staff nice bkfst, the hallways could use an update
Stayed 4 nights in Mar 2025

4/10 Poor

Nathalie

Liked: Staff & service
Disliked: Property conditions & facilities
The floor board in the hallways were all ripped out and the wallpaper as well. Our room smelled like cigarette smoke when we entered but went away w the ac. The room was clean and renovated.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Staff & service
Staff is nice
Stayed 1 night in Mar 2025

8/10 Good

Maloree

Stayed 2 nights in Mar 2025

10/10 Excellent

Kaeli

Stayed 2 nights in Jan 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025