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SpringHill Suites by Marriott New Orleans Warehouse Arts District

3.0 star property

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Photo gallery for SpringHill Suites by Marriott New Orleans Warehouse Arts District

View from property
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
View from property
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Gym
  • Air conditioning
  • Parking available

Explore the area

Map
301 Saint Joseph St, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪2 min walk‬
  • Canal Street
    ‪11 min walk‬
  • Port of New Orleans
    ‪17 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, Multiple Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

  • 700 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | City view

Junior Suite, 1 King Bed with Sofa bed

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Transf Shwr)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Mobility/Hearing Access, Transf Shwr)

  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Bedrooms

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Suite, 2 Bedrooms

  • 700 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Hearing Accessible)

  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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  • Pool
  • Breakfast included
  • Pet friendly
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About this property

SpringHill Suites by Marriott New Orleans Warehouse Arts District

3-star hotel in Arts/Warehouse District
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, conference space, and dry cleaning are onsite. Housekeeping is available once per stay.
SpringHill Suites by Marriott New Orleans Warehouse Arts District offers 208 accommodations with video-game consoles and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
SpringHill Suites by Marriott New Orleans Warehouse Arts District features an outdoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 3703 square feet (344 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

SpringHill Suites by Marriott New Orleans Warehouse Arts District is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,703 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night
  • Tourism fee: USD 1.75

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 42 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Hotel New Orleans Downtown
SpringHill Suites Marriott New Orleans Downtown
SpringHill Suites Marriott New Orleans Downtown Hotel
SpringHill Suites New Orleans Downtown/Convention Center
SpringHill Suites by Marriott New Orleans DT/Convention Ctr

SpringHill Suites by Marriott New Orleans Warehouse Arts District Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 533 out of 1005 reviews
Rating 8 - Good. 254 out of 1005 reviews
Rating 6 - Okay. 110 out of 1005 reviews
Rating 4 - Poor. 63 out of 1005 reviews
Rating 2 - Terrible. 45 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Modou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Aurora

Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We have stayed at this location before, this time they were doing renovations. Made it slightly inconvenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2024

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara

Stayed 1 night in Nov 2024

6/10 Okay

Nicole Moss

Property was under construction and they only clean rooms every 3 days.
Stayed 3 nights in Dec 2024

8/10 Good

Gary

Stayed 1 night in Dec 2024

10/10 Excellent

Jeanna

Liked: Cleanliness, staff & service
Property is under construction. Other than that I enjoyed my stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nelvin

Stayed 1 night in Dec 2024

2/10 Terrible

Danny

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude when I asked a question about doing a late check out
Stayed 2 nights in Nov 2024

10/10 Excellent

Wei, EDINA

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

8/10 Good

Pedro

Stayed 2 nights in Dec 2024

4/10 Poor

Brianna

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t stay here with a family.
This was an ok hotel. Nothing updated about it, the rooms were small for our family of 5, and the biggest down fall staying here with a family was our room window was parallel to bars that opened at 11pm. Would not recommend this place for a family. We were in NOLA for a saints game and didn’t see this night life there when I looked into the area. However, Biggest downfall for the overall stay was the construction that is happening in the lobby and elevators. They were down to using only one elevator the day we checked out. All of that was just a hot mess. As far as the Employees, they were fine, nothing crazy on customer service or did anything to make you feel welcomed. All in all, I will never stay here again unless it’s a last resort for my husband and I.
Stayed 3 nights in Nov 2024

2/10 Terrible

Darlene

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hidden Fees
The room was great. The lobby was undergoing renovations, but customer service managed to be courteous. The only drawback was a $50 valet parking reqiurement llus another $50 incidental charge that wasn't mentioned in the amenities through your site. There were only 2 valets and the process was really slow during any interaction. People were lined up inside and outside of their cars trying to get service. The line extended out into oncoming traffic each time which was terrifying. We had to wait nearly 20 minutes to drop our vehicle off after a night out. I loved the suite, but they need to work on the valet service.
Stayed 1 night in Dec 2024

4/10 Poor

Ralph Paul

Liked: Staff & service
Disliked: Cleanliness
The room configuration was terrible. I kept tripping over oddly placed furniture. The room was cold
Stayed 5 nights in Dec 2024

4/10 Poor

Devin

Stayed 1 night in Nov 2024

10/10 Excellent

Laterria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here ‘
Stayed 2 nights in Nov 2024

4/10 Poor

Maurice

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Residents with young children in room next to ours either left their kids unattended or just had zero control. Allowing them to scream loud, bang and make so much noise early in the am just before 7 am on; while we were trying to sleep. Zero regard for other guests who paid to stay there the same as they did. The facility may need to be vigilant in reminding guests with children of that fact.
Stayed 2 nights in Nov 2024

8/10 Good

Kimberly

Stayed 3 nights in Nov 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, comfortable
Lovely place to stay, even through their renovation. Staff was great, beds were comfy. Breakfast could’ve been a little better, but they were not in their usual spaces due to the renovation. I would only seek more opportunities to recycle.
Stayed 1 night in Nov 2024

8/10 Good

Becky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint was we had a king suite with 4 people, so two had to sleep on the couch, which was a trundle bed. They only gave us one set of bedding. We asked for another blanket and only got sheets. Also, they wouldn’t give us pillows for the third and fourth person.
Stayed 2 nights in Nov 2024

6/10 Okay

Tamara

Traveled with family
Stayed 2 nights in Nov 2024

8/10 Good

Gwendolyn

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024