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SpringHill Suites by Marriott New Orleans Warehouse Arts District

3.0 star property

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Photo gallery for SpringHill Suites by Marriott New Orleans Warehouse Arts District

Reception
Outdoor pool, open 6:30 AM to 10:00 PM, sun loungers
Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Junior Suite, 1 King Bed with Sofa bed | City view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Parking available
  • Laundry

Explore the area

Map
301 Saint Joseph St, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪10 min walk‬
  • Canal Street
    ‪11 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, Multiple Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

  • 700 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | City view

Junior Suite, 1 King Bed with Sofa bed

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Transf Shwr)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Mobility/Hearing Access, Transf Shwr)

  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Bar (on property)

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Bedrooms

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Suite, 2 Bedrooms

  • 700 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Hearing Accessible)

  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

SpringHill Suites by Marriott New Orleans Warehouse Arts District

3-star hotel in Arts/Warehouse District
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, conference space, and dry cleaning are onsite. Housekeeping is available once per stay.
SpringHill Suites by Marriott New Orleans Warehouse Arts District offers 208 accommodations with video-game consoles and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
SpringHill Suites by Marriott New Orleans Warehouse Arts District features an outdoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 3703 square feet (344 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

SpringHill Suites by Marriott New Orleans Warehouse Arts District is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night
  • Tourism fee: USD 1.75

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 42 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Hotel New Orleans Downtown
SpringHill Suites Marriott New Orleans Downtown
SpringHill Suites Marriott New Orleans Downtown Hotel
SpringHill Suites New Orleans Downtown/Convention Center
SpringHill Suites by Marriott New Orleans DT/Convention Ctr

SpringHill Suites by Marriott New Orleans Warehouse Arts District Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 519 out of 1002 reviews
Rating 8 - Good. 253 out of 1002 reviews
Rating 6 - Okay. 114 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't stay long enough to give a review, but I had no issues during my stay.
Stayed 1 night in Feb 2025

6/10 Okay

Chelsey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is undergoing renovations so it is terrible!
Stayed 1 night in Feb 2025

10/10 Excellent

Mamatha

Stayed 1 night in Feb 2025

10/10 Excellent

Julie, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! We rode in Cleo and the hotel was situated in the middle of all of our events! Clean rooms that are big! Valet parking was great and the staff is awesome!!!!!!
Stayed 2 nights in Feb 2025

6/10 Okay

Gurdeep

Stayed 2 nights in Feb 2025

4/10 Poor

Keah

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in a good location, everything is within walking distance or a short uber ride. The front desk staff was pleasant It was obvious that property had a recent leak. The initial room given to me smelled like mildew , had stains all over the walls and the light fixure in the bathroom was completely rusted out. I went to the front desk and they didn't really ask any questions and changed my room for me. This room was alot better smelled like it was freshly cleaned , however the sink stopper was missing and the sink was clogged it looked like a previous guest dropped something in . There was also hair in it, the back part of the sink had mildew inside. There wss an obvious leak stain behind the curtains and a soda bottle on the floor. I didn't complain anymore and went ro CVS brought cleaning products to wipe down and disinfect areas used. In the hallways the carpat was hanging off the baseboards and they were doing work in one of the courtyards. The elevator carpet always had stuff on it even early in the morning. The overall cleanliness was not good. The staff behind the desk was very nice but the cleaners didn't speak unless spoken too. I wish the hotel would have been upfront about the issue or challenges due to the leak gave people an option. I paid over 700 for 3 days and it was not worth it at all. FYI. 3 other people had to switch rooms due to the strong smell of mildew in my group one of them had a newt crawling up the wall as well.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ann Marie

Stayed 5 nights in Feb 2025

10/10 Excellent

JOHN IRWIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Feb 2025

6/10 Okay

Amanda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall it was ok. Staff seemed ok, not overly friendly but not rude. We also found a large cockroach in our room on the floor right in the middle of the walk way that was not there the night before on day 2. When I told front desk they did offer to send housekeeping in, but say no as I wasnt sure what housekeeping was going to do about it other than throw it away which we did ourselves. No offer of discount, but I also didn't push it because it was just 1 big not multiple. Breakfast was good, yet it was the same thing daily and by day 3 it was pretty redundant. No fresh fruit or anything semi healthy options for our kid. Location was good, walking distance to some things but mostly needed Uber.
Stayed 3 nights in Jan 2025

10/10 Excellent

Todd

Stayed 2 nights in Jan 2025

10/10 Excellent

Ella

Stayed 1 night in Feb 2025

2/10 Terrible

Lindsay

Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2024

2/10 Terrible

Alethia

Stayed 2 nights in Dec 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

dynathia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celtics Stay

The Stay was great. Parking was the only problem. It’s 42$ for valet and there’s no other option for parking and the website doesn’t advise of that
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking availability is what sold me
Stayed 1 night in Jan 2025

10/10 Excellent

THOMAS

Traveled with family and small children, Traveled with group, Traveled with family
Great place to stay. Very helpful and friendly staff. Just a few blocks from the cruise terminal
Stayed 1 night in Jan 2025

8/10 Good

Stephanie, Hamilton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff gave us an early checkin after our cruise and we greatly appreciated that.
Stayed 2 nights in Jan 2025

4/10 Poor

Destiny

Traveled with partner
Disliked: Cleanliness, staff & service
I called to ask if you had to do the valet parking at 42 a day or could you park yourself they told me I did not have to do valet but you in fact do. Just be honest. I stay fairly often with Marriott worse Marriott experience in lady 12 months easily
Stayed 1 night in Jan 2025

6/10 Okay

JENNIFER

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Joseph

Stayed 2 nights in Dec 2024

4/10 Poor

Anetra

Disliked: Cleanliness, staff & service
The property is undergoing repairs/construction, which made the stay a little less appealing. Housekeeping was nonexistent, even with us staying there 3 days. Asked for a blanket and never got it. Had to eventually go to the front desk to retrieve. The breakfast was the same every single day….if you don’t like sausage, then you were out of luck. For the most part, front desk was friendly, however, there was one lady who was extremely rude when I inquired about fees for my valet parking. Speaking of valet parking, it’s expensive, but the drivers were very nice and accommodating. I probably would not stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amber

Stayed 1 night in Sep 2024

6/10 Okay

Howard and DeeAnn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Not so great for volleyball

Hotel itself was nice. Proximity to the convention center was great. Plenty of places to eat close by. There were four of us traveling for a volleyball tournament. Room that was available was a king (small king at that) and a double sofa bed. The double sofa bed was one that someone slept on the cushions (very hard) and the other part slide out from under the sofa (mattress only about 3” thick). This was not comfortable at all. There was only one set of sheets in the room for this. Onsite parking was full so we had to park at parking garage which cost double the price of onsite parking. Breakfast was ok (eggs, sausage, biscuits were your choice.
Stayed 1 night in Jan 2025