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St Charles Coach House, an Ascend Collection Hotel

3.0 star property

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Photo gallery for St Charles Coach House, an Ascend Collection Hotel

Exterior
Lobby sitting area
Exterior
Room, 1 King Bed, Non Smoking, Balcony | Pillowtop beds, in-room safe, desk, laptop workspace
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk
$117
includes taxes & fees
Jan 28 - Jan 29

Explore the area

View in a map
2001 Saint Charles Ave, New Orleans, LA, 70130
  • Place, Magazine Street
    ‪8 min walk‬
  • Place, National World War II Museum
    ‪14 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪19 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(27 reviews)
  • 309 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Balcony

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Nonsmoking, Upgrade

1 King Bed, Nonsmoking, Upgrade | Pillowtop beds, in-room safe, desk, laptop workspace

1 King Bed, Nonsmoking, Upgrade

9.4 out of 10
Exceptional
(12 reviews)
  • 479 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(41 reviews)
  • 372 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(32 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

Deluxe Room, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

St Charles Coach House, an Ascend Collection Hotel

New Orleans hotel connected to a rail/subway station, walkable to Magazine Street
A 24-hour business center, a conference center, and a microwave in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and a 24-hour front desk. Change of towels is available on request.
St Charles Coach House, an Ascend Collection Hotel offers 44 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. Business amenities consist of a 24-hour business center, 3 meeting rooms, and coworking spaces. Event facilities measuring 6500 square feet (604 square meters) include a conference center. This Art Deco hotel also offers a library, a terrace, and a vending machine. Concierge services and wedding services can be provided. Complimentary covered self parking is available on site. A total renovation of this property was completed in December 2019.

St Charles Coach House, an Ascend Collection Hotel is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Library
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (6,500 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Elevator (40 inch wide door)
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1927
  • Communal living room
  • Reception hall
  • Renovated entire property - December 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2.97 per night
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Clarion Grand Boutique
Clarion Grand Boutique New Orleans
Clarion Hotel Grand
Clarion Hotel Grand Boutique
Clarion Hotel Grand Boutique New Orleans
Grand Boutique
Grand Clarion Hotel
St Charles Coach House Hotel New Orleans
St Charles Coach House Hotel
St Charles Coach House New Orleans
St Charles Coach House
St Charles Coach House, Ascend Hotel Collection Hotel
St Charles Coach House an Ascend Hotel Collection Member
St Charles Coach House, Ascend Hotel Collection New Orleans

St Charles Coach House, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1001 reviews
Rating 8 - Good. 212 out of 1001 reviews
Rating 6 - Okay. 49 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Stayed 1 night in Oct 2025

10/10 Excellent

Corey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property & staff. Will be booking here again anything I come to New Orleans
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2025

10/10 Excellent

Kioni

Stayed 3 nights in Sep 2025

8/10 Good

Nikki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first night I arrived the shower and a few other specific items was not as clean as I have normally seen them. Nevertheless, housekeeping perfected the problem.
Stayed 2 nights in Sep 2025

6/10 Okay

Brian

Upstairs decor was nice on our floor but lobby entry was just ok
Stayed 1 night in Sep 2025

10/10 Excellent

Shaylyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVED this hotel!! It had the charm and culture of the community while maintaining a clean, very nice environment! I LOVED the free, easily accessible parking on site! The hotel is also an easy distance from The French Quarter and The Smoothie King Center. I recommend anyone visiting NOLA to stay here!
Stayed 3 nights in Sep 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and comfortable. It was directly across from a trolly stop which was extremely convenient.
Stayed 1 night in Sep 2025

8/10 Good

Doug

Traveled with family
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, and an overall great experience at a great price—with no extra fees for parking. Definitely recommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and roomy. Room rate includes parking, which is a big plus! Staff was very nice. Well worth the money.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sunny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mom & Daughter trip 2025

It was close to everything you wanted to do. And had several good restaurants nearby. Having close access to the street car was nice also. The hotel was really clean, rooms were big enough for 2 people & the beds was the most comfortable beds. I give it a 10/10 & e will definitely stay again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Samuel, Brighton

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Bed had bed bugs
Stayed 2 nights in Sep 2025

10/10 Excellent

Neil

Stayed 1 night in Sep 2025

10/10 Excellent

Gretchen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always so kind and I love that it's a quiet hotel.
Stayed 2 nights in Sep 2025

2/10 Terrible

Kelani

Stayed 4 nights in Sep 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities
Great boutique hotel on St. Charles. They don’t have a restaurant or bar on site but you are right on the streetcar line. The staff was super helpful & waiting on us for arrival. The stay was comfortable. Parking was a breeze.
Stayed 2 nights in Sep 2025

8/10 Good

Chinatsu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jul 2025

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Our stay at St. Charles Coach House was amazing. We will come back.
Stayed 2 nights in Sep 2025

6/10 Okay

Leon

Traveled with family
Stayed 2 nights in Aug 2025

8/10 Good

Lacy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so cute and unique. I love the decor, it was unlike any hotel I've ever stayed. The only thing I didn't like was there was a green neon hotel sign outside our window and the curtains did not stop the light from getting in at night.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Hailey

Stayed 1 night in Aug 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible staff
Stayed 1 night in Aug 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

St Charles gem

Everyone from the front desk to housekeeping was very polite and helpful, very clean, comfortable and a great stay
Stayed 1 night in Aug 2025