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voco St. James by IHG

3.5 star property

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Relax by the serene pool surrounded by a patio, chairs, and lush greenery.
Relax in style with plush armchairs and a sofa, surrounded by a beautiful painting and lush greenery.
Relax in a serene outdoor seating area surrounded by lush greenery and classic architecture.
Relax in a comfortable seating area with a plush sofa, armchair, and coffee table, surrounded by artwork and decorative pieces.
Relax in style with a comfortable sofa and chairs, surrounded by a classic console table and a beautiful view.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
330 Magazine St, New Orleans, LA, 70130
  • Canal Street
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪5 min walk‬
  • Bourbon Street
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony

Room amenity

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Windowless Room)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds (Windowless Room)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Room amenity

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Transfer Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Transfer Shower)

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony

Room amenity

Premium Room, 2 Queen Beds, Balcony

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

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4.5 out of 5, Wonderful, (1472)
$157 nightly
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About this property

voco St. James by IHG

3.5-star hotel in New Orleans Central Business District
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and concierge services. Change of towels is available on request.
Voco St. James by IHG offers 84 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This historic hotel also offers an outdoor pool, a terrace, and a vending machine. Onsite parking is available (surcharge).

Voco St. James by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Chophouse New Orleans - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Cafe Flamant - Onsite café. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 47.90 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe Flamant
  • Chophouse New Orleans

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (48 inch wide door)
  • Grab bar in shower (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 2 buildings
  • 4 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 45 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 10.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 47.90 per night (in/out privileges)
  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization 30 days in advance for full payment for any Special Event bookings where payment for the stay will be made on site instead of at the time of booking.
This property may require payment equal to 1st night's stay plus tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Parking height restrictions apply

Property is also known as

St. James Hotel New Orleans
St. James New Orleans
St James New Orleans

voco St. James by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 442 out of 1004 reviews
Rating 8 - Good. 289 out of 1004 reviews
Rating 6 - Okay. 123 out of 1004 reviews
Rating 4 - Poor. 91 out of 1004 reviews
Rating 2 - Terrible. 59 out of 1004 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The atmosphere and energy were amazing! The bed was comfortable and the bathroom spacious.
Stayed 1 night in Mar 2025

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Central location and very accessible
Stayed 4 nights in Mar 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tajanae was so helpful with our checkin. The hotel is very clean and helpful. Perfect location for food, casino, drinks and entertainment.
Stayed 1 night in Apr 2025

6/10 Okay

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Lea

Traveled with group
Liked: Cleanliness, staff & service, amenities
noisy
Stayed 2 nights in Mar 2025

10/10 Excellent

Brianna

Liked: Amenities, property conditions & facilities
Awesome hotel! Friendly staff.
Stayed 1 night in Mar 2025

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Jarrett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Nov 2024

10/10 Excellent

Montoya, Hamilton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
✌
Stayed 1 night in Mar 2025

10/10 Excellent

Rafiq

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff with a great bar/ bartender.
Stayed 5 nights in Feb 2025

10/10 Excellent

STEVE

Liked: Cleanliness
Stayed 4 nights in Feb 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will be back!

Balcony was amazing! Beds were so comfortable! Will definitely revisit
Stayed 1 night in Feb 2025

10/10 Excellent

valerie

Stayed 1 night in Jan 2025

6/10 Okay

Brian

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Jan 2025

8/10 Good

Lucilla

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool is more like a fountain but we weren’t there to hang in the pool area so that was fine. There was street and hotel construction and trash pick up that woke us up way too early for a Saturday! The elevator was extremely slow but for prospective the place is old/historic and very boutique. I would’ve liked to have easier stair access but we couldn’t find them and was told they were in the adjacent building or that you could only come down not up. The staff was mostly nice but we did feel in the way of them decorating for Christmas a week before Thanksgiving. I’d likely stay there again as the room and bathroom were nice and clean, we’d just hope for one not facing the alleyway next time.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anita

Traveled with family
Very charming place. Location close to main attractions, but very quiet. Very friendly atmosphere and accommodating staff
Stayed 3 nights in Dec 2024

8/10 Good

Vic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Courteous and kind staff. Very welcoming environment. Very positive representation of New Orleans culture and hospitality.
Stayed 1 night in Dec 2024

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Deleishia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay. I would recommend this hotel to others. We were able to walk to every location that was on our agenda. There are great restaurant choices within walking distance. We did not need to rent a car. We used the driving services from the airport and back to the airport. On a funnier note.... my husband and I experienced this Delicious Smell every night coming from two of the nearby restaurants. Let's just say that we made reservations two of the four days of our stay and the food was great!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Khanh T

Stayed 2 nights in Nov 2024

4/10 Poor

Amy

Stayed 3 nights in Oct 2024

10/10 Excellent

Kristi

Stayed 1 night in Oct 2024

10/10 Excellent

Lesa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The staff is absolutely wonderful. The bellman, Thomas, was so friendly and made us feel right at home. The location is ideal. Close enough to walk to streetcar lines and the French Quarter but no street noise. Plenty of nearby restaurants and shops.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Stayed 4 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Would not hesitate to stay here again.
Stayed 3 nights in Nov 2024