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voco St. James by IHG

3.5 star property

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Photo gallery for voco St. James by IHG

Outdoor pool
Garden
Lobby lounge
Lobby sitting area
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
330 Magazine St, New Orleans, LA, 70130
  • Canal Street
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪6 min walk‬
  • Bourbon Street
    ‪7 min walk‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony

Room amenity

Premium Room, 1 King Bed, Balcony

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Windowless Room)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Windowless Room)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Room amenity

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Transfer Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Transfer Shower)

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony

Room amenity

Premium Room, 2 Queen Beds, Balcony

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • 250 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza New Orleans French Qtr - Astor by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, (4301)
The price is $359
per night
$446 total
includes taxes & fees
Apr 11 - Apr 12
Crowne Plaza New Orleans French Qtr - Astor by IHG

About this property

voco St. James by IHG

3.5-star hotel in New Orleans Central Business District
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and concierge services. Change of towels is available on request.
Voco St. James by IHG offers 84 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This historic hotel also offers an outdoor pool, a terrace, and a vending machine. Onsite parking is available (surcharge).

Voco St. James by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Chophouse New Orleans - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Cafe Flamant - Onsite café. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 47.90 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe Flamant
  • Chophouse New Orleans

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (48 inch wide door)
  • Grab bar in shower (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 2 buildings
  • 4 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 45 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 10.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 47.90 per night (in/out privileges)
  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization 30 days in advance for full payment for any Special Event bookings where payment for the stay will be made on site instead of at the time of booking.
This property may require payment equal to 1st night's stay plus tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Parking height restrictions apply

Property is also known as

St. James Hotel New Orleans
St. James New Orleans
St James New Orleans

voco St. James by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 464 out of 1040 reviews
Rating 8 - Good. 298 out of 1040 reviews
Rating 6 - Okay. 126 out of 1040 reviews
Rating 4 - Poor. 93 out of 1040 reviews
Rating 2 - Terrible. 59 out of 1040 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Vic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Courteous and kind staff. Very welcoming environment. Very positive representation of New Orleans culture and hospitality.
Stayed 1 night in Dec 2024

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Deleishia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay. I would recommend this hotel to others. We were able to walk to every location that was on our agenda. There are great restaurant choices within walking distance. We did not need to rent a car. We used the driving services from the airport and back to the airport. On a funnier note.... my husband and I experienced this Delicious Smell every night coming from two of the nearby restaurants. Let's just say that we made reservations two of the four days of our stay and the food was great!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Khanh T

Stayed 2 nights in Nov 2024

4/10 Poor

Amy

Stayed 3 nights in Oct 2024

10/10 Excellent

Kristi

Stayed 1 night in Oct 2024

10/10 Excellent

Lesa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The staff is absolutely wonderful. The bellman, Thomas, was so friendly and made us feel right at home. The location is ideal. Close enough to walk to streetcar lines and the French Quarter but no street noise. Plenty of nearby restaurants and shops.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Stayed 4 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Would not hesitate to stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stacy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel
Hotel is in a great location. Walkable to the dome and also the French quarter. Our room was beautiful, clean and quiet. The reception staff was very nice and did a great job decorating the lobby for all of us Taylor Swift fans. The only bad comment I have is about a rude server in the cafe one morning. The woman the next morning was super sweet. I would stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Donald

Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth, Toronto

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. We had breakfast with our room and I ate the shrimp & grits every day, they're so good. The staff was wonderful & warm. Rickey at the bar was extra entertaining and makes an awesome Ramos gin fizz!
Stayed 5 nights in Oct 2024

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay. The staff were exceptionally courteous and responsive to our requests. A few offs... room was a bit musty, but we got used to it; there was an accidental fire alarm after we were asleep; the a/c stopped working, but the staff fixed it as soon as we reported it. Overall, an excellent experience. I would stay here again. Convenient to streetcar stop and restaurants.
Stayed 2 nights in Oct 2024

8/10 Good

Javian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay here
Stayed 4 nights in Oct 2024

6/10 Okay

LeeAnn

Liked: Staff & service
Stayed 4 nights in Oct 2024

4/10 Poor

Ken

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the beautiful building & the location was close to everything. The staff were very helpful and quite nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! The room was very clean, spacious, room temp was perfect and the beds were Heavenly with a capital ‘H’. Staff was very welcoming. Convenient location near French quarter, but quiet. There was a little bit of construction in the outdoor yard, but I’m sure it will be lovely when done.
Stayed 1 night in Oct 2024

10/10 Excellent

Alla Eddine

Stayed 2 nights in Aug 2024

10/10 Excellent

Jenelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, location is perfect. The room was very cute , like a little apartment. The pool is very small , but we still used it
Stayed 3 nights in Sep 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nigeria, Bronx

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVVVVED our stay at the St James hotel. It was literally a 2 minute walk to the French Quarter and everything was so convenient. Chophouse restaurant is right next door and supposedly has the best steak NOLA has to offer. We didn’t get a chance to eat there because the night we tried it was so busy. I’d recommend making a reservation. The staff was super friendly and helpful. Andrew and Cc were the best. The room was beautiful and really gave us that southern feel we were looking for. Housekeeping came every day to ask if we needed anything. We stayed from Friday to Monday and it only cost a little over $200. I can’t remember the names of any of the places we ate or drank at because we went during Southern Decadence and we were literally just popping in and out of places. All in all, the trip was amazing and I can’t wait to go back. Next time we’ll stay longer.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kimberly, Batavia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

2/10 Terrible

Nathan

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy. You will hear everything outside your window. Was woken up by trash trucks and people yelling. Talking loud in the hallways. The pool is tiny like a pond, the pictures are deceiving. If you have a pet there is no grassy area for them to use it. Your told they will have to go on the cement or walk two blocks to a “park” and your still paying the extra fee to have a non service dog.
Stayed 1 night in Aug 2024